Outstanding customer service all along the journey of trading in my speakers and choosing new ones…read more Always kept me informed on timing as speakers were coming from Italy. Great showroom too. Dave Mason was so helpful. A bit of a journey to get there distance wise but so well worth it!

Did not work to wow my senses . Did not demonstrate any…read moresystem other than what was on floor of which were sub par. Was more interested in showing rather than listening . Lazy approach .. Was there to be wowed and buy not talk gossip . Very bad approach ..

Work environment is like a family feeling. Every one is willing to help each otherread more

Very good customer service Helped me with an issue right…read moreaway. Would recommend and have no issues going back

This is the follow up I promised after meeting with the owner of Lairson's regarding the incident…read moreand review I wrote on 4/27/21. I met with the owner, first thing in the morning on 4/28/2001. I showed him the Lairson work order/invoice for the failed remote starter installation as well the invoice from the Ford dealer for their repair work. I spelled out in detail what happened that day and the results. I also made it known that, although I felt that I had nothing to show for it, I paid his bill anyway. In addition I also made it known I felt that his technicians had damaged the ignition system, caused the several electrical shorts and were responsible. Clearly he wasn't able to recall the details of that day and I wasn't really expecting him to know or recall everything that goes on in his shop, so allowing him to look into the matter was the fair and right thing to do. He said that he would call me before the end of the day and if there was fault on the part of his technicians, he would do the right thing. Sounded good. Around 4:30 pm not having heard anything I decided to stop by the shop. The owner said he spoke to the service manager at the Ford dealer who stated they had no opinion regarding the damages. The service manager said there were several shorts in the ignition system and repairs made to the wiring. In addition several lose electrical connections were found and were also fixed. The owner said that he spoke to his technicians. They were able to recall the incident in detail. The technicians said they did nothing wrong, did not damage the ignition system, and didn't cause any of the electrical shorts. I asked if he really expected a different answer from the technicians than that and if that was the extent of looking into it. He said he didn't need to know anymore than that. " If my guys say they didn't do it, then they didn't do it". Although the truck went into the Lairson shop fine and came out with a host of problems the Ford dealer had to fix, the owner of Lairson's claimed no responsibility . Beware.

I wasn't sure if my TV was able to be fixed or not and with the current sales I wanted to make a…read moredecision quickly. I called around to several places, but The Good Guys were the only one to provide me with FREE feedback. If the time comes that I need to have anything repaired, I will contact them first!

Really knew their stuff. No nonsense and very friendly. We had a tv that sat here unused for a…read moreyear. We finally called Carl and we had that puppy back up and BETTER than new within 10 days- and included ordering the part.

Worst customer service experience ever! Upon referral from a neighbor, I met with Kevin (the…read moreowner) to contract his company's services for lawn mowing. After agreeing on a price, in March, Kevin said he would e-mail a Welcome package (which I assume would have the contract, billing terms, etc.) After following up via e-mail twice, the Welcome package never arrived. On April 17, 2019, Rootland did a wonderful job in cutting the lawn, it was well trimmed with a diagonal cutting pattern. Then, things went way downhill. The next cut was poor, and I am being generous. A whole mower width of grass was not cut, and fortunately I was home at the time so I could tell the crew where they had missed, and they were able to cut it. If I were not home at the time, I would have come home to a big stripe near the front of the house. But the mower also gouged no less than a dozen places on the lawn. Kevin came out and I showed him the damage, and he said it was due to the mower deck floating and this just happens. He said he would raise the deck for future cuts. Then came the third cut, and it was disappointing again. Kevin promised that each cut would have a different pattern, but this cut was on the same pattern and there were areas where the mower rolled over the same grass and it was not cut. His crew also used leaf blowers to tidy up grass clippings, but in doing so, they blew mulch in two spots onto the lawn. I called Kevin to note these missteps for the purpose of helping his crew learn from their mistakes. At this point Kevin informed me that Rootland will not be able to meet my expectations (my expectations of course being that the lawn get cut in rotating patterns and that mulch does not get blown on top of the fresh cut), and that I should look for another landscaper. I found this odd, as he is just starting this business and would want to input customer feedback. He also indicated at this time that he was not making much money on this job. He also never offered to remediate the damage. A few weeks later I got an electronic bill for Rootland's "work". I thought to myself...you have a business not deliver on promises and tear up the yard, and they expect to get paid? I then replied to Kevin in the same terminology that he used on me, that being as far as the bill getting paid, "I won't be able to meet his expectations". At this point you think Rootland would take their loss and move on. Quite the opposite. Kevin sent me an e-mail saying he was sending the invoice to collections. I replied that after doing a poor job and tearing up the lawn without remediating the damage that he still expects to get paid? I concluded my reply with let's just agree to disagree and he could use this as a customer-service learning experience. But not letting it go, he replied with another e-mail that he does not care how much money he gets from a collection agency, and I quote "My only mistake was continuing service after the original complaint" WOW! One customer complaint and he no longer wanted to do business? And after walking out on the job he expected to get paid...I wonder if Rootland provides this customer experience to all of it's customers? I'll let you be the judge.

From the owner: Rootland Landscape offers a wide variety of landscaping services in West Chester, Pennsylvania…read morearea. We also offer snow management services. Call today!

They were excellent. Very knowledgeable. Great with installation and project management. Would…read morehighly recommend them to everyone.

I wanted you to know that I have been happy with the results from virtually every project with…read morewhich we've entrusted you. There's been a personal angle that I think starts with your leadership, but seems to have been conveyed to each of your sales reps and your service techs. The first person I spent time with was Kevin on a Saturday morning a few years ago, directly after having an uncomfortable visit at World Wide Stereo. They have the stuff, but they have neither the environment nor the people who are able to provide what I need to feel before unloading significant resources towards things that I really like, but maybe don't truly need. Regarding Kevin, the stunning realization of how much information was stored in one person's brain was a bit overwhelming, and I can recognize it because of the business niche I've been in for the last 35 years. Since then I've dealt with you, Eddie (who I will request on any installation job in the future) and others, all with really good experiences. I want to now mention Matt Gorman, with whom I've begun exploring lighting options for our home. Although I had seen him in your shop many times before, you introduced him to me as your lighting specialist back in April earlier this year. His effort and his persistence in following up on even the most minute details of this project has been really impressive. He has made multiple home visits, brought out a rep (Tony) of your preferred lighting supplier, and provided a quote that reflected our site visits and discussions. Right now, I have commitments that will delay my ability to greenlight the proposal, but I will act on it (probably in phases) as soon as I get from behind some other financial commitments. In the meantime, he called me a few days ago just to check-in. There was no pressure or frustration expressed from him regarding the delay. Instead, I mentioned an A/V receiver replacement I needed to explore. He said he would prepare a quote for that need and he delivered it last night as promised. I will be moving forward with that. Just know that I appreciate the experience I've had with you and your team since I walked into your shop a few years back, and that most of that has had to do with the people that represent your operation.

Agree with the last comment. If only there were ZERO stars. Placed an order and then they ghosted…read moreme. Could not get in touch with anyone via phone or email after the order as placed.

Wish there were a zero star option. This company has zero customer service and I will never work…read morewith them again. I ordered a part for overnight delivery which was an option according to their web-site. I made multiple calls and email inquiries for status updates which were never responded to. Only when I requested they cancel the order did they ship the parts.

Adam and his crew hailed away sofas and recliners. They were very professional, making sure not to…read morebang up walls or floors. I enjoyed talking with them. Scheduling was very easy. They got right back to me and we scheduled for the next day. I was so impressed I'm looking to use them for more jobs. The price beat all other quotes I received! Jackie M

From the owner: No Job is to big or small! Welcome to Ultimate Junk/ Hauling where we provide nothing but…read moreprofessional work for all your removal needs. We do Junk removal ,Construction waste removal. Electronic waste. Furniture removal. House ,garage clean outs. Yard waste removal. Foreclosure homes, auction real estate , Deliveries aswell. We give our best to excel in everything we do. Give us a call for a free Consultation and live, virtual quote.. Look forward in servicing you ! We speak Spanish and Vietnamese!

I had a wonderful experience working with Integrated Home Llc! I got home security cameras for my…read morenew house. The process from start to finish was very smooth. Highly recommend.

From the owner: Integrated Home designs and installs whole-house audio/video systems, home theaters, customized…read moreclimate and lighting control, telecommunication and networking, security systems for homes and businesses. Simplicity and flexibility are the cornerstones of our well-designed, integrated systems. We use the art of engineering to incorporate modern technology with elegance and functionality for your new smart home. We offer consulting, design, engineering and installation in both new construction and existing residences. Integrated Home installs systems that will meet your needs and surpass your expectations. A sense of control. iHome is committed to developing sustainable business practices by working with vendors that provide products that are manufactured in an environmentally responsible way.