I always receive great service from both sides of Force Home Services, the plumbing and heating and…read morecooling. Most recently I requested filters and the solution they recommended to keep my drains clear and they delivered by that afternoon. Techs are always polite and professional.

I called to have a wax ring replaced on a leaking toilet. I've done this job myself many times, but…read morenow suffer from arthritis. I even supplied the wax ring and shims for leveling. This is a 20-30 minute job. They wanted to charge $455!!!!!!! And we are paying for their annual inspection service. So tired of plumbers who are taking advantage of customers with their commissions based abuses.

We've been Burnside customers for years. Started with our original builder units, progressed…read morethrough the installation of new units (maybe 7 years ago I think), and still to this day. Throughout this time I've never felt pressured or like I was being taken advantage of, and the service technicians have always been friendly and thorough.

The only reason I'm giving Burnside a 1-star review is because the front office staff has always…read morebeen wonderful to work with. Unfortunately, my experience with Burnside Gold Maintenance has been extremely disappointing. During a maintenance visit, the HVAC technician (who I later heard was no longer with the company) appeared to leave my system in worse condition than before. After that, Burnside repeatedly presented me with costly repair recommendations. When I moved into my first home, I scheduled a routine inspection. I was told my existing AC and furnace were old and could fail at any moment, and I was convinced to replace the entire system. Since purchasing a brand-new AC from Burnside, the fan has failed twice, even though my previous unit never had that issue. The first time the fan failed, despite the unit still being under warranty, I was charged approximately $900, which I was told was primarily for labor. When the fan failed again less than a year later, they attempted to charge me similarly. I questioned why a brand-new fan would fail twice in such a short period, especially after investing in a completely new system. What made matters worse was their refusal to stand behind their work. I had renewed my Gold Membership only two days before the second failure occurred, yet they still would not provide any accommodation or assistance. I sent emails, made phone calls, and was repeatedly told someone would contact me, but those calls never came. Concerned about the situation, I posted my experience on Nextdoor and shared the email correspondence. In response, several HVAC professionals and companies reached out and expressed concern over the repair costs I had been quoted. I also obtained opinions from other HVAC companies, and each was shocked by Burnside's pricing. In the end, other companies repaired the issue for around $100, a fraction of what Burnside wanted to charge. Considering that their maintenance visits are roughly $40 each, it's hard for me to justify paying nearly $200 per year for a Gold Membership when I received so little value and support. My advice: RUN. Do your homework before signing up for Burnside's maintenance plans or repair services. There are many reputable HVAC companies that provide better value, better communication, and better customer service. And before Burnside responds with, "We truly appreciate the opportunity to address your concerns," please understand that you already had that opportunity. I called multiple times, sent emails, and repeatedly tried to resolve these issues directly. I was promised return calls that never came and responses that never materialized. Even the front desk staff, who have always been courteous and professional, seemed surprised that management never followed up with me despite my repeated attempts to get answers. The reality is that when I questioned repair charges that seemed excessive for a relatively new system and components still under warranty, I was met with little support and a lack of accountability. After obtaining opinions from multiple other HVAC companies, the pricing I was quoted by Burnside raised serious concerns, and other companies resolved the same issue for a fraction of the cost. I gave Burnside multiple opportunities to make this right. Instead, I felt ignored, overcharged, and pressured into repairs that did not solve the problem. Thankfully, I didn't fall for the same sales pitch twice. Based on my experience, I cannot recommend Burnside Gold Membership or their repair services. Proceed with caution and explore other options before committing your hard-earned money.

Have had two services done and both had the same experience:…read more 1) fair prices 2) available to schedule and show up on time 3) friendly and courteous staff, professional 4) did not oversell 5) easy to work with Highly recommend!

We had a wonderful experience with No Sweat. I worked with Danielle to schedule, and she was kind,…read moreeasy to work with, and communicated well. We had a new ac installed over the summer, and the whole operation was pretty painless and efficient. A couple weeks ago, once we needed to use our heat, we noticed our heater wasn't working. Daniel came out to assist us, and found some wiring that needed work, and that our thermostat needed to be replaced. He communicated everything on site and walked us through everything as he was going. Now we have a new thermostat as well, and our whole system is working great! Highly recommend working with No Sweat!

Never fails to always do a great job! Wonderful owner and great employees! Called Friday and got on…read morethe list for today! They came and did a great job fixing a fan that has been having remote issues! Brought in a 20 ft ladder and immediately knew where the problem was! A company you can trust! Read all the five star reviews!

Garage door wouldn't open and lights were off in a couple of different areas of the house! They…read morecame out and with two very competent electricians that identified the problem and quickly corrected it!

never trust Caleb. He made my problem worse. I would request another person. Very hard to work with…read moreand not polite whatsoever.

To all San Antonio residents-…read more Do NOT use Mr. Sparky (electricians) ‼‼ I will try to keep this brief. 1) Mr. Sparky- Came out to replace an $80 breaker in main breaker box. First electrician replaced 3 outlets and one switch. Never checked the circuit beaker in the main breaker box. Seven days later the lights went off again. Offered us 5 payment options- Platinum, Gold, Silver, Tin, and Bandaid (which I felt was derogatory). Platinum= $65,000, but he was quick to add that that price including a whole home generator. I am NOT joking. $65,000 to rewire the entire house. We selected the Bandaid- $994. Second electrician came out. Checked and replaced burned circuit breaker in main breaker. Problem solved of some lights going off in house. Bandaid= $500; We elected to have him install a whole home surge protector= $550. So $2,044 to replace 3 outlets, 1 switch (both of which we did not need), 1 circuit breaker, and 1 surge protector. And five calls to talk to a supervisor before he returned my call. And the first electrician flirted with my wife and talked politics.

I have been having trouble with my A/C and had two different quotes. The second one told me it was…read morean electrical problem with my breaker box and I needed to have an electrician come out and look at it. After two lousy a/c guys I was worried about what these people would tell me. They guy listened to me and knew I was going on day 2 without air. He came out checked all the electrical circuits and told me my breakers were fine. No extra charge, no taking advantage. He also recommended a reputable A/C guy that I will be calling next! Finally a trustworthy repairman!

Good service from this company. Replaced a bad ballast in a fluorescent kitchen light fixture…read more Discount for seniors & vets. Recommended!

I'd be careful calling them - even for a new project quote!…read more First, I was charged $59 even for a new-install quote, which most or all other companies do for free. Moreover their quote was $16k when most other companies quoted me around $10k. Was a waste of time and money.

I have a similar story to many of these reviews - found these guys randomly, after being screwed by…read moremy own installer (long-time maintainer, too) and another company, as I was trying to hunt down someone trustworthy to take care of the immediate, but also future issues. They took care of my immediate AC issue, couple of years back. My original guys left us sweltering. One other smaller company didn't diagnose the issue properly, and AC was down again in a day or two. I happened on this company, and the AC has worked great for years, since. This year, my 12+ year old outside condenser had several issues which cascaded into breaking down totally. Bad cap and a very tired motor started melting wires in the relay. The condenser probably needs to be replaced altogether, eventually, but Vince saved me the cost of a new car (this is a 5-ton unit), for now, by repairing everything. And, including the time to run out to pick up the proper motor, he was done and we were back up within 2 hours. Amazing. And, now I can start a savings account for a new unit in a few years, hehheh. It matters. Their communication is perfect. Courteous, from the get-go. But, if you're technically-inclined, like me, also explains everything thoroughly so that you will feel very comfortable about your decision, if you have one to make. I would like to speak to those reviews complaining about price comparison. I think we all know that you generally are going to "get what you pay for", and tend to ignore those unless there are tons of them with details about shady people, right. (Which there are not, here.) But, another thing to consider, is that these guys are so dang great at what they do, they are in and out in record time. That means a lower cost [to you] on the labor side of things. I'm perfectly ok if they tend to choose higher-quality parts that cost a bit more. The guy knows his stuff and is aiming to not have to return for the job. Just something more to mull over, if you're on the fence or anything. I wound up joining the membership program, this time. That's how much I trust them, now.

We always receive top notch service from Premier. They are available very quickly and their…read morepersonnel are experts in their field. We recommend them very highly.

These guys are pros! The time came to replace our two HVAC systems and we received many quotes from…read morecompanies but Premier ended up giving us the most reasonable offer. Lee, Sondra, and the team were very friendly and easy to work with. They provided a thorough recommendation on what we needed, and didn't try to upsell us unnecessary work in their quote. They were prompt and arrived on time the day of service, and were able to replace both of our systems in one day. They were respectful of our property and didn't damage anything or leave a mess after they left. 10/10 would recommend for your HVAC needs!