Rating: (0/5 Stars if I could) I am beyond disgusted with this company's complete lack of professionalism. A North Miami school contracted them to take 50 sixth-graders on an educational field trip today, and it was a total disaster. The bus was scheduled to arrive at 9:00 AM. They didn't show up until 12:00 PM--three hours late. Because of this massive delay, the entire field trip had to be canceled. These are 11 and 12-year-old children who worked hard and were looking forward to this experience, only to have it ruined by this company's incompetence. To make matters worse, these 50 students were left waiting outside in the South Florida heat for hours, expecting a bus that never came on time. When the driver finally showed up, the window of opportunity for the educational program had already passed. This company showed zero regard for the school's schedule, the teachers' efforts, or the well-being of the students. If you are a school administrator or a parent, DO NOT book with them. They are unreliable, unprofessional, and they broke the hearts of an entire grade level today. Absolute failure. read more

I wish I could give them zero stars. This bus service is the worst. No one answers the phone ever! When I called back to back 4 times in a row finally someone answered and they did not help resolve the issue at all. The bus stop is a 20 minute walk from my house and when asked why it was so far they said it was the only one near my house? mind you there are two stops within feet of each other? The bus driver is rude and half the time the bus never shows up. No ac on the bus for the first few weeks of school in the middle of August and more so than not their buses are broke down. Do yourself a favor and never use this service! read more

Stop using these people! They ruined yet another field trip. They don't show up, they are late if they do, they send the wrong number of buses. Just ridiculous! I hope my school finally learned their lesson and takes them off our approved bus list! read more

It is very concerning how unresponsive this company is. I had my kindergartner scheduled to ride the bus and they just left him there. I tried calling them and no response. I don't feel kids are safe riding this bus because they are a mess and disorganized additional to completely unresponsive. I have sent dozens of emails and left dozens of messages for weeks and not one response. This is definitely not a company I would think is qualified to transport children. read more

This company is terrible. A1A comes to my school that I go to. Every time we are on a field trip, we always stop because one bus broke down or things like that. Also like 5 times this year my bus home was late. Anyways, do not recommend A1A transportation. read more

This company is by far the worst school Transportion company I've ever dealt with. Trying to get a hold of someone to help you with pick up or drop off needs is near to impossible. Customer service is horrible and demand cannot meet its needs. Riders beware. I will not recommend this company. Ever!!!! read more

This bus company is putting all our kids at risk By NOT following CDC guidelines and Saftey precautions due to whats going on with Covid. The bus pick up at Target by the Sawgrass mall is terrible. The BUS is over packed and over crowded. They are sitting these kids THREE to a SEAT for a 30-45 minute bus drive. This is absurd, and health hazard!!!!!! Today numerous kids were left off the bus because there was no more room. I've tried countless times to call and email and NO ONE gets back to you, and replies back. This needs to be fixed NOW! read more

If I could give this company a 0 I would. I have no idea why the schools continue to use this company as even they are frustrated with them. They are so unorganized, unprofessional, and unresponsive. I wish a real company would start and take their contracts from them, cause it's quite possible as there aren't many other options which is why this terrible company is tolerated. read more

My children are in Charter School and have used A1A Transportation for their previous school and most recently started utilizing A1A Transportation last year again. They've always been very responsive in the past. This year has been a disaster. They are apparently under new management and many children who have rode the bus for years are now without a bus this year. We've applied online as requested but with absolutely no response. If you call you get someone's voicemail no matter what option you chose. I've left dozens of messages and emails over the past few weeks with absolutely no response. The new management is very unprofessional, the school has even had issues trying to sort this out as they can't even get in contact with them. read more

Getting ahold of someone at this company is impossible. The charter school that my daughter attends is using them for 'hub stops.' We registered on the very first day it was possible. I have a registration code but they seem to have lost my information. I have still not received a bus pass and it's three days before school starts. read more

Have used this bus company for field trips and every single time there is an issue. -Bus driver hit another car and made the students & teachers wait hours without sending a backup. -Bus driver followed the wrong bus and didn't know how to make it to the beach. -Bus driver cut off a semi on the Palmetto and was SO CLOSE to the semi that their side window was IN our opened door. Shame that there is always an issue. read more

This company is ridiculous! No one ever answers the phone, forget about emailing because that is just a lost cause as well. My daughter has been at the same school and this year they decide to change the bus route to create hubs. Bus stop is not even safe and over 30 minute walking distant. I finally do get someone on the phone and all I get is "nothing we can do." This is absolutely wrong in every aspect. Whom ever is in charge of selecting this transportation should be fired and A1A transportation should be null and void. Horrible company. read more

It's impossible to reach anybody in this company. I registered my child on a first day of opened registration for school transportation. After 3 month still didn't get any answer. Wrote an e-mails they never answer on them. Never use them!! read more