Unfortunately, I probably won't be a customer here anymore. I had set up an appointment for a…read moresimple vehicle inspection for registration and had to wait about an hour until my vehicle got inspected. Normally, I can understand if things don't always go as planned. However, I set up another appoint for another vehicle of mine for another simple vehicle inspection and after waiting 45 minutes my vehicle still did not get looked at. I went up to the counter and requested my keys and walked out. Apparently, there is really no point in setting up appointments when the time of the appointment is not honored. D. Sumners

Just moved back from Raleigh and was looking for a good honest straightforward shop. First time…read morethere this week and everything went well. They called and explained everything prior tome authorizing work tobe done, at a fair price. I'll be going back.

If I could give more than 5 stars I most definitely would! Everyone here have been life savers in a…read morecouple of situations for our family I can't thank them enough. From reception to the tow guys. I needed a tow and it was later in the evening...the guy towing was going out of town for previous plans but took time out of that and decided to leave later just to come help us with a tow!! That shows how much they care about their community. Hale's has also helped me with other situations as well as our entire family but this was the main situation that showed me we would never use any other company. The price was very reasonable as well especially after hours. You definitely get a good value with Hales! Very trustworthy and helpful.

Another great job on painting my bumper. Perfect match. It's nice to have so much confidence in…read moreTrevor and his crew; that I don't have to look at it first to make sure I approve of their work. Thanks again!

5 Hands down the…read morebest auto shop I have been to in Rockingham County! 3 separate auto shops could not figure out what was wrong with my car. Beroth not only took their time but reassured me along the way they would figure out what was wrong. Temps were in the upper 90's and these amazing men were the only ones who would help me! Customer service was amazing! Clean restrooms Television for entertainment Labor service Exceptional!

I will not take my vehicle(s) anywhere else! Customer service is always above and beyond. The work…read moreis always amazing and fast. Quotes are accurate. I cannot say enough about these guys. Go! You will not be disappointed!

First off- I find Yelp reviews to be off putting and negative for no particular reason . It seems…read morepeople only review when they're upset, sometimes it's justified and most of the time it's not. I'm leaving this review because I look forward to coming to get service done on my truck, here's why... Every single time I come here it's the same, Great service and customer service as well. The service advisors at the dealership are top notch, they are friendly and accommodating, every time I'm in they are focused on providing great customer service. When you arrive you are greeted by employees who refer to you by name and know why you're there. Paperwork is done efficiently and all options are explained to you, there aren't surprises regarding your visit. All dealership team members treat you with courtesy and respect, work is done as agreed upon and your car is returned to you in the same condition it is dropped off. Eli was my service advisor and he was very thorough explaining my service options and keeping me updated about the status of my service. He showed the same level of courtesy and enthusiasm from start to finish. Waiting the customer area there is coffee and bottled water, comfortable seats, cell phone chargers, tv and WiFi. In conclusion, I was handed off to the cashier at the end of the service, she was as friendly as the rest of the staff, I've never had a negative experience at Tri-City Ram when servicing my Ram truck and I look forward to my next visit, I encourage you to do the same. I was given the opportunity to provide feedback and I gladly took the opportunity to do so. Too many people provide feedback or are critical when they have an issue or experience a problem. I hope to continue to receive the level of service that Tr-City has provided to me, going to the auto dealer for service doesn't have to be a drag.

Will never return to this dealership and would say stay away! "Manager" Mike was rude,…read morecondescending and didn't say thank you or sorry for this misunderstanding/confusion. Just walked past us as we were leaving. I said to my sister, "They have a great manager and I will be writing a review." He then replied, "I'll remember that." I hope he does because I will be contacting the owner and let him know how I was treated. They also had my car for almost 4 months last year to put in a new engine. I actually had to take time off of work, go to the dealership and personally get on the phone and order my own engine!!! Go somewhere else!! On a side note, I had to pick at least one star to be able to post this, that is the ONLY reason they got that one.

These guys are awesome! My car broke down, they came and evaluated and help me decide what needed…read moreto be done. Car was fixed in 2 days and great price. Thanks Guys!!

Highly recommend this local towing service! We were stranded in Hwy 704 on Sunday, July 13th 2025…read more We had to call them after waiting for an hour for Lil Pete's to show up. Jimmy, owner of Tazz showed up within 15 minutes and we were on our way within 5 minutes of their arrival. Obviously, he was very skilled and professional. We were extremely pleased with the professionalism and skill of our driver. Thank you for getting us back to Greensboro in a timely manner!

lifesaver is an understatement ! My two little kids and I were two hours away from home and broke…read moredown on the side of the road M&D repair services came to the rescue! They quickly identified the problem and were able to locate a shop that had the parts. His daughter was very sweet to play with my kids who were very upset that we were in an unfamiliar place, broken down on the side of the road. His wife came and brought them drinks because it was over 100° outside. The whole family is very kind and they do very great work. Highly recommend :)

My alternator went out in front of my house. I really thought I was going to need to have it towed…read moreto a shop but M&D completely eliminated that problem. The response time was quick and they were finished with my car in less than 2 hours. I will be contacting them for my car needs and hope that this review encourages others to do the same. They are very nice people and really enjoy what they do!

No frills, but honest no non-sense repair. Danny is a nice honest mechanic. The dealer told me I…read moreneeded new brakes and Danny told and showed me that I had 50% of my pads left and 1-2 years left on the pads. I had already bought the pads and told him to replace them anyway. Only charged me $60 labor! A good honest mechanic. One man show and a good mechanic.

This is a solid Family run business. Not only do they fix…read moreyour vehicle correctly, they do it at a fair price! Service is excellent, as well. Highly recommend

Took my 2007 honda accord and they knew exactly what was wrong with it . After I spent 400…read moresomewhere else . Great people great service