Very friendly and excellent communication. Quick response time and very organized. Walked through…read moreissues and helped me understand the services they offer.

From the owner: We specialize in making your piano sound better and feel better while you play it! We offer…read moreprofessional piano tuning, and we can also repair many of the common problems encountered in pianos: broken strings, sticky keys, harsh sounding notes.

I learned that Martin had released a new mahogany guitar (the D-17) and I really wanted to play one…read moreto see if I might want to trade one of my Martins to buy one, or perhaps even buy one outright. I found out there was one in the area, located at Reno's Music. I had never heard of this establishment before but I saw on their website that they have a lot of Martin guitars in their inventory. So when my husband and I were in the general neighborhood, we decided to stop in and have a look. This turned out to be a really bad idea. I have been playing guitar for 55 years and my husband also for nearly as long. My father was an Indianapolis jazz guitarist who will be inducted into the Indianapolis Jazz Hall Of Fame in 2026. I have been visiting guitar stores since I was a little girl, and never have I been treated so rudely EVER. There was one guy working there, and zero customers. Most guitar shops are lively, upbeat places filled with music but this was basically an office with a storeroom of what looked to be a zillion boxed-up guitars. I asked this person if he had a D-17 because I was interested in playing one. He launched into this gatekeeper routine that would have made my father laugh with scorn and then turn around and head straight out the door. This guy said, "First we're going to have a little conversation". What??? I thought this was a business and I just wanted to see a guitar! He wanted to know our names. I thought wtf? Our names won't mean anything to you? But I gave them, first and last, and then he replied that his name was Mark. Okay fine, whatever. Do you play? he wanted to know. Okay, why would I even be in a place like that if I didn't play? I was playing before this guy was even thought of! Well, after I replied yes, we both do, he condescended to let me try the guitar. It was a very nice guitar but I had already made up my mind that I would not be buying a $1 kazoo off this guy. I played one more guitar there and we left. Needless to say, I will take my money and my business elsewhere. I am still in the market for a high-end Martin but thankfully there are many other guitar stores in the Indianapolis area that are far more welcoming and treat their customers like they want their business - NOT like they are doing them some kind of a favor just letting them in the door. I've seen other reviews left by people who had much the same experience with Reno's Music, so it wasn't just us, it's how this place is, unfortunately.

I've been shopping at Reno's for almost 30 years across 4 locations. In the last 15 years they…read morehave really cemented themselves as the best acoustic guitar shop in Indy, and easily one of the best Martin dealers in the Midwest and online. Mark is a great dude who is genuine and makes a real connection with folks. We nerd out on guitars and fiddle tunes and whatnot, and there's never any pressure, but he's also been attentive to what I've been searching for as a player. When the CEO-7's first came out and couldn't be found, he gave me a buzz and said "This one has something, no rush, I'll keep it in the back until you get a chance to swing by." It's the only time he's ever called direct on a specific guitar and I'm so glad he did. It's still my #1 acoustic. Cut to a few years later and I was wanting to buy a custom Martin changing the specs of an existing model. Mark got me around 10 quotes across 3 years as I considered what I wanted to do before I was ready to pull the trigger. Never any pressure, always just "That sounds awesome, let's see what they say!" I bought that guitar, then it was delayed at the start of the Pandemic. Mark stayed in touch with updates and when it finally arrived, had me in safely to the shop on my own as we had a 4 week old daughter on top of it all. Years later as that guitar needed a neck reset from the Factory, Mark helped me get all of the planning set to drop it off as I passed through PA. Cut to a few years later and as I finished my PhD in music technology I wanted to finally get a 12-fret Martin. Again, several months of another 7-10 quotes before I was ready to pick the right one. As he was on a trip to the factory per my request he sent me photos of Wild Grain Indian Rosewood and Swiss Spruce options. Ordered and waited. When the guitar arrived, we pulled it out of the box and the lightest picking was beautiful...but if I dug in things weren't right. Mark got out the straight-edge and we found that the neck was underset. I don't view this as any reflection on Mark or Martin really, just a dumb luck thing to have happen twice. He let me make decisions about the next steps to take, but did all of the work for contacting the factory and navigated all the steps necessary of having the replacement parts selected and built. On top of all of that, he takes the best pictures, runs a great website, and is the first place I would send anyone within 300 miles that was looking for a new Martin (and other acoustics as well). My 2 custom orders are not at the high end of the range, they're really just small changes to existing platforms, but Mark has always treated me with great respect and kindness. With the Eastman and Bourgeois options in the store, I'd say that for anyone looking for their first great acoustic, their ultimate, or anything in between, this is the place. I couldn't tell you how many guitars I've played in the shop, but I'd guess I'm getting close to 100. I remember a few I should have bought, but mostly I think about the good times just hanging out, marveling at these wonderful instruments that bring so much joy to our lives. I'm extremely grateful to have a place like Reno's that I know on any given afternoon I could swing by, see and play something really cool, and have a great chat.

I've been taking amps and pedal boards to Uncle Albert's since 2007. My brand new Fender Twin…read morearrived damaged, he fixed it under warranty, no charge. I turned my Marshall TSL up to 10 one night and literally burned it up (dimmed all the lights in the house, heard a pop, no sound, then smelled smoke). He had to clean up the board inside due to carbon deposits, replaced a power transformer, soldered in a number of capacitors, etc. and re-tubed it. He charged me about the same as if I bought the parts and did it myself. He fixed a couple of Vox Tonelab effects pedals for me. The last repair (12/2025) was on my Marshall JVM 410H that had a lot of noise. The tubes were fine, so he had to go over every component, every circuit, to eventually find it to be a $3 capacitor. What he charged me was way under what his time was worth, it plays beautifully now. He even texted me this morning to make sure the amp played well last night. Kevin doesn't just fix the problem, he goes over the entire amp, cleans all the electronics, even wraps up the freeking cord like it came new. I won't take my amps anywhere else.

I took my EVH 5150 iii to him and did a awesome job nice guy I will recommend him to anybodyread more

My family has been renting/buying/repairing from Dan and his team for two years. They have always…read morebeen so flexible, accommodating, and knowledgeable. This week, they stepped up big time with a last minute rescue on a sizing error of mine with my kids cello. The communication from them has always been excellent. My impression is that they are committed to instilling an appreciation for music in young people. I love the community feel here and look forward to many more years of working with them.

They sold me a microphone stand or so they said when I got home, I opened up the box. They said you…read moredon't have to open the box because he said I know what you need and that's what this is and it was only a boom piece and I needed a microphone stand for a gig. It was an emergency situation. I ended up luckily borrowing one from a friend of mine before we could buy a new one from Amazon.

There's the salesman there named Don. He's been with the company since they opened here in…read moreIndianapolis. This review is about him. Today, 3/2/2026, I went there to place an order for an item. Don was on the phone helping a customer and at the same time helping a customer physically there in front of him. And politely told me that he'll be with me shortly. What I noticed is, while on the phone, he was explaining to a customer something about the fretboard on his guitar. He spoke calmly with specific instructions to the customer and calmly gave the customer reassurance about how to handle his situation. When he finished with the customer on the phone and finished up with the customer that was in front of me, he was not angry or bothered and greeted me with a smile. In less than 10 minutes, my order was taken and I was on my way. This is called "attention to detail". If GC had 5 more employees like Don, it would be a much better place to shop. Somebody give this guy a raise!

I absolutely hate coming to this place. No one is ever available for help. I have literally been in…read morethis store for an hour and no one has asked me not a peep of a question. I need speakers for tonight and a power cord for a pioneer ddj sx3. They are the worse.

A Place Where Music Comes to Life!…read more Our family has been part of the Bach to Rock community for years--since our kids were toddlers--and we can confidently say this music school is nothing short of exceptional! From the moment we first walked in, we were met with warmth, energy, and a true passion for music education. The instructors are not only incredibly talented musicians, but they also have a rare gift for connecting with kids at every age and stage. They know how to nurture creativity, build confidence, and make learning music genuinely fun. Over the years, our children have grown from curious little learners into confident young performers. They've explored everything from early childhood classes to private lessons, band programs, and live performances--all guided by caring, enthusiastic teachers who inspire them every step of the way. What sets Bach to Rock apart is their balance of structure and creativity. They teach solid music theory and technique, but also give kids the freedom to explore their own musical tastes--whether it's classical piano, rock guitar, or anything in between. The community here is vibrant and inclusive. The performance opportunities, recitals, and themed events make it feel like more than just a music school--it's a second home where our kids are encouraged to express themselves and shine. We're so grateful to have found Bach to Rock and can't recommend it highly enough. If you want your child to grow up loving music and learning in a joyful, inspiring environment, this is the place!

My daughters started taking lessons 2 years ago at Bach to Rock. At first, it was a good…read moreexperience. We were a bit discouraged with the young group piano class as during the down time in the class our daughter was instructed to color. While our youngest did not continue her interest in piano, even after switching to private lessons, our oldest daughter continued with drum lessons. At first, it was great, she really enjoyed it. Frustrating at times that the teacher she worked with for her private lessons kept changing or the teacher would leave. But we didn't say anything and went with the flow. Last summer she was ecstatic to be invited to an all girl "rock band." After members continued to leave and a few others joined, our daughter's voice continued to not be listened to. She felt ignored by the teacher, the teacher wouldn't consider her song requests - even though she was willing to compromise. The teacher much preferred the young group of girls play club like music (that's mostly electronic) instead of music more appropriate for a band to play. She missed rehearsal to visit an immediate family member in the hospital - only to come to the next rehearsal to learn song choices for the next performance were made without her and she was told she couldn't listen to the song before practicing and told to just try and keep up. When trying to talk with the owner about our concerns. We were told she'd look into alternative options. Only then to receive an email that she's been kicked out of the band and suddenly her private teacher was no longer going to be available for lessons - when she had a lesson literally the day before and he had great things to say as well as "see you next week!" It was clear to us we were getting pushed out. We tried to talk with the owner over the phone to discuss what happened but she refused and only wanted to email. It's disappointing as our daughter loves music and it was made clear to us that Bach to Rock is a safe and fun learning environment for children. It clearly wasn't for our daughter as she felt ostracized and instead of stepping in to ensure she felt welcomed, they kicked her out. Our daughter is quiet kid who never once misbehaved and was incredibly hurt feeling like she was treated like this by adults she looked up to and trusted.

I enjoy playing music very much, although I play more for catharsis than for proceeds. While I…read morewon't be selling out any stadiums in this life, I did have some old musical instruments to sell. My desire for cash is what led me Music Go Round. Music Go Round, located in Castleton, is an independently owned franchise. Its independent ownership gives it a mom-and-pop feel, where the patron feels truly appreciated. The store carries a wide array of new and (mostly) used musical equipment. While the business is very guitar-dominated, the customer can find basses, keyboards, drums, banjos, and ukuleles - and all the accompanying equipment. If you're looking for that gently used Gibson Les Paul, Music Go Round will sell it to you at a better price than Guitar Center will. The selling process at Music Go Round is simple, straightforward, and honest. In my case, I sold a very nice banjo I no longer played, as well as an inexpensive electric guitar. The store owner diligently checked the banjo's specific model (which was not a simple task), looked at its selling pice on Reverb, and made me a fair offer. I was given another fair offer on the guitar. Once the deal was complete, off I went with a check and lots of memories of my banjo pickin' days. Whether you're looking to buy or sell (or both), Music Go Round is your place. Check 'em out.

Came in with a guitar problem and they fixed it up free of charge. Can't recommend this place…read moreenough.