Matthew is incredibly knowledgeable and skilled. He was able to tune my piano with care and at a…read moregreat price! It was easy to schedule with him and he's incredibly responsive which is a huge plus. I highly recommend this company for anyone looking to get their piano tuned and/or repaired!

Fantastic business and customer service ...Had a super heavy organ located in the loft of the home…read morethat needed to be moved out. Meridian Piano Movers made quick work of it. They were on time (which is a big deal for me ) Excellent communication, service, and they were very careful not to damage anything in the home. I would definitely recommend using this company if you need any piano/organ moved !

Great service would recommend to anyone thanks for making my daughters day it was a surpriseread more

This business should be avoided at all costs. I purchased a Yamaha C5 piano after being assured it…read morewas in good condition. That was completely untrue. The piano I received was not even close to what was represented and clearly had significant issues that should have been disclosed upfront. What happened next was even worse. When I contacted the owner to address the misrepresentation, his response was essentially: "That's what you get for not coming in person." No apology. No accountability. No attempt to fix the problem. Just arrogance and blame-shifting after taking a large sum of money. This tells you everything you need to know about how this business operates. They will say whatever they need to say to close a sale, and once they have your money, you are on your own. Honesty, ethics, and customer service are clearly not priorities here--especially for remote buyers. Selling high-end instruments requires trust. This business destroyed that trust completely. I regret ever dealing with them and strongly warn anyone considering a purchase--do not believe their claims, do not expect support, and do not assume they will stand behind what they sell. There are plenty of reputable piano dealers out there. This is not one of them. Ed, Your response is misleading and omits several key facts. First, the issue is not that the piano is 39 years old. Anyone in the piano business understands that age alone is not the problem. The issue is the actual condition of the instrument, which was not accurately represented. Second, sending photos does not replace honest disclosure. Photos cannot always reveal structural issues, soundboard problems, pinblock condition, or other mechanical defects that materially affect the value and playability of a piano. As someone who claims to have sold hundreds of instruments, you know that. Third, attempting to discredit me personally instead of addressing the condition of the piano says more about your business practices than it does about me. Writing a review about a poor experience is not a "threat," it is consumer feedback. That is the purpose of review platforms. Fourth, the fact that the piano was sent to another dealer is irrelevant. Dealers frequently purchase instruments remotely. That does not absolve a seller from accurately representing what they are selling. If you truly stand behind the claim of "399 satisfied customers," then addressing legitimate concerns about the 400th would be the professional way to handle it, rather than deflecting and attacking the buyer. I purchased the piano in good faith based on the representation provided. Unfortunately, the condition did not match those expectations. My review simply reflects that experience. Michael

After a fire I lost my piano. Ed was so very helpful finding me a replacement. Great company to…read morework with.

My first visit. It had been recommended to me. I left my bow to be re-haired. They put my strings…read moreon for me, asked me questions (e.g. do I struggle turning pegs for tuning..yes), so he replaced my tail piece and added fine tuners. I had already purchased quality strings but didn't trust myself to put them on. They will call when my bow is done (they only use quality horse hair). When leaving they thanked me for trusting them. While waiting I checked out the available music and practice books (I have plenty to keep me busy), as well as violins for sale, ranging if I recall from $1,000 to $17,000 if I recall. I forgot to take photos.

Came in for a repair and was instantly without even getting to say "hello" greeted with a "we don't…read moretake those" and then continued to play his instrument over me. Zero empathy, zero care, zero willingness to help. All I wanted to do is find out how to repair my fiancé's instrument(ukulele). I'm okay if Ukalele's aren't in your book of business to handle, however how it was handled would make me advise anyone to take their business or future needs somewhere else. Disappointing to say the least.

I've been taking amps and pedal boards to Uncle Albert's since 2007. My brand new Fender Twin…read morearrived damaged, he fixed it under warranty, no charge. I turned my Marshall TSL up to 10 one night and literally burned it up (dimmed all the lights in the house, heard a pop, no sound, then smelled smoke). He had to clean up the board inside due to carbon deposits, replaced a power transformer, soldered in a number of capacitors, etc. and re-tubed it. He charged me about the same as if I bought the parts and did it myself. He fixed a couple of Vox Tonelab effects pedals for me. The last repair (12/2025) was on my Marshall JVM 410H that had a lot of noise. The tubes were fine, so he had to go over every component, every circuit, to eventually find it to be a $3 capacitor. What he charged me was way under what his time was worth, it plays beautifully now. He even texted me this morning to make sure the amp played well last night. Kevin doesn't just fix the problem, he goes over the entire amp, cleans all the electronics, even wraps up the freeking cord like it came new. I won't take my amps anywhere else.

I took my EVH 5150 iii to him and did a awesome job nice guy I will recommend him to anybodyread more

Took in my mom's 1964 Kalamazoo Epiphone Texan for a setup/clean. what a great shop! love the…read moreatmosphere, people are friendly. Matt listened to what I was looking for, knew the guitar, and shared what they would do. They also were able to provide an appraisal for insurance. 100% will visit this shop again and trust them with valuable vintage instruments.

Awesome guitar shop. All pre-owned or vintage guitars. Owner and employees super knowledgeable and…read moreI love that they have a workshop in the back. Great selection of guitars and cute dog Telly

My family has been renting/buying/repairing from Dan and his team for two years. They have always…read morebeen so flexible, accommodating, and knowledgeable. This week, they stepped up big time with a last minute rescue on a sizing error of mine with my kids cello. The communication from them has always been excellent. My impression is that they are committed to instilling an appreciation for music in young people. I love the community feel here and look forward to many more years of working with them.

They sold me a microphone stand or so they said when I got home, I opened up the box. They said you…read moredon't have to open the box because he said I know what you need and that's what this is and it was only a boom piece and I needed a microphone stand for a gig. It was an emergency situation. I ended up luckily borrowing one from a friend of mine before we could buy a new one from Amazon.

My son attends guitar classes and has a great teacher- the entire experience is incredibly…read moreengaging, the prices for classes are fair. There are tons of different instrument options- and you can bring your own instrument as my son does, or use one of theirs. It's great.

Hello, I had your lasagna. I do not think your people know how to make lasagna. I was sitting down…read more Someone came to my table and said "can I offer you lasagna." I said "why not." I thought, what's the harm. It's Tuesday. I'm off work. I'll try your lasagna sure. The lasagna was so cold. "Who made this cold lasagna?" I wanted to ask. But no one came back to check. I brought the lasagna home. I warmed it up myself. Not that bad, which is why I give it two stars. If it had been warm the first go I might give it three or maybe four. Five star lasagna isn't something you come across everyday. So don't be upset that I wouldn't consider it. The service was also not good. No menu. No silverware. Just one man who is offering lasagna. On the plus side, this place had a lot of parking and was warm enough inside. Unlike the lagasma. I will keep looking for a Tuesday lunch spot. Update: management has informed me this is not an Italy restaurant. They do not know lasanga man. I will give it 5 stars.