So fast and I have to say, reasonable rates. Two visits is all it took to diagnose and then repair…read moremy oven issues within 28 hours from filling out the request online to having a fully functioning oven. Incredible. Clean, competent and knowledgeable. That's all I need. George was great!

Prompt service and good communication. The refrigerator was running - so he cleaned the drain,…read moreremoved ice and unclogged the coils. Which took about 1 hour to complete. This was a tenant occupied home- he wanted to charge me $588!! I told him no. We renegotiated to $355 which I felt was to much. I would say the job was done but I would price shop this.

Friendly, Knowledgeable, fast and very efficient. No mess,…read moreno fuss, repair was quickly resolved

Great service! Came out within 24 house and had my dryer repaired and roof dryer vent cleaned out.read more

Vadim was awesome!! He did a great job repairing my front load dryer, which would not heat up when…read morerunning. He was very helpful and punctual, highly recommend!

Adding that last star to recognize that Pro Appliance made a concerted effort to apologize for the…read moredelay in contacting me about my part and repair. I received a personal phone call with an offer to refund a portion of the costs because of the delay. It's encouraging to know they care enough to do so. Thanks, again.

Our washing machine stopped working and I got to researching. After reading through all of the…read morereviews for this business, it was the negative reviews that sold me and I'll tell you why: Dmitry DOES NOT PLAY WHEN IT COMES TO HIS BUSINESS. Any business owner who will go toe-to-toe with a customer on a public platform, defending their work by stating the facts, will always get business from me. Tony came out to service our machine. Though we decided to forego repairs, my husband and I were impressed by the coaching we received. Tony taught us so much about the machine we had, and was also extremely professional. The communication couldn't have been better on-site or on the phone. Not that we want to be in the market for appliance repairs, but when we are - these are our guys.

GE dishwasher repair Dmitry was great, he was respectful, on time, the quality of work was great,…read morevalue for the money, he didn't try to overcharge. I will definitely use him again and I will highly recommend him.

I put in Yelp inquiry to have a repair done on my ice maker. Dmitrii responded quickly and was up…read morefront about any service charge. He is very competitively priced. I appreciated his being honest about not being able to service my model. In the past I've had company's come out to tell me they couldn't work on my appliance.. something they could have done remotely... and then charge me for the visit. I'll keep Frost Fix in my roledex for future jobs. Thanks, Dmitrii!

I'm rating a 2 only because I don't know what their actual work is like but I was slightly upset…read morewith Frost Fix when I had an emergency need to get a refrigerator fixed and I had called upon Frost Fix and another company. The original company I asked said they could not be there till Saturday (a day later) and if they wanted to get to the parts store that they would need to go to the parts store that day (Friday) to make sure they got the right parts. I then said I'm going to shop around and I'll call you back. I called Frost Fix at around 9am on Friday telling them I needed the refrigerator fixed, they asked me my address and number and then they gave me a time frame for THAT day Friday 4-6pm! I was relieved because that means I could get the refrigerator fixed same day! Well come 5pm I call Frost Fix and ask "Hey just checking on a time you would arrive?" And they stated that the location was way to far and they would not be coming out there. So at that point I had wasted the whole day and I could no longer call the other company to come Saturday since they were booked up at that point. I guess my point is, if you say you will be at a place please be there. When a customer shops around they are looking at a few things, timing, price, and quality of work. When you say you will be at a place you need to really make sure you can make it. Because there are other companies in the area that a person can call and if you state to a customer you will be there, they expect you to do so. Please just be more vigilant about that in the future. I cannot comment on the craftsmanship or quality of this companies work though.

Same day service. Great price. Got the job done and taught me about what went wrong so I can be a…read moremore educated choice about my next microwave. 5 out of 5 stars!

We had a small leak in our LG washing machine. Paul from Expert Help Appliance Repair came over the…read morenext day and quickly determined what the problem was and fixed it expertly. He was 100% transparent about what needed to be done and the cost. We are very satisfied, and we will call on him again the next time we have a similar kind of problem.

The owner is a great, reliable, honest and friendly guy. He arrived on time to fix my dishwasher…read more He is very experienced handyman. I am glad I picked him. Thank you so much.

This guy was honestly a joke. I don't recommend him. He looked at our washing machine for a few…read moreminutes and said we just needed to replace the whole unit. He knew nothing about our LG and my husband ended up repairing it thanks to YouTube. What a scam. Got his money for about 10 minutes time.

I called for a washer repair. Another company I had used before didn't even work on this brand. I…read moregot an immediate response and updates on ETA. Alex was polite, professional, honest, thorough, and helpful. AGA charged me less than the other company, also. I would call them again.

Misdiagnosed the motor and sensor defect with my LG washer machine to ball bearings and gasket…read more With AI search and YouTube, customers are more educated than before.