We had an issue with our washing machine not knowing when to stop filling. Thankfully Paul came to the rescue! Paul was able to come out the day after I contacted him and was able to determine the problem. He charged a fair price. He needed to order another part for us, so we had set an appointment for him to come back the following week (when we could be available), kept his appointment and was able to fix the problem quickly and efficiently. We will call him again should we have another issue with any of our appliances. read more

Highly recommend! Timely response, was able to come in a short time, very professional, and gave me honest recommendations rather than trying to sell me repairs that weren't likely to be worth it. Looked at a second, unplanned appliance and was also great at diagnosis, was able to come back to complete that within 2 days as well. read more

I needed my dryer fixed after an ill-fated attempt to dry my shoes. I spoke with Paul on Friday--he gave me a clear quote and scheduled the service for Monday. Roy, the technician, arrived right on time and got straight to work. His positive attitude and attention to detail really stood out, and he even went the extra mile to make sure everything was done perfectly. Plus, he was great to chat with. The final charge matched the quote exactly, and the whole experience was smooth and professional. Highly recommend! read more

Paul from Help Appliance Repair did a fantastic job fixing the agitator issue on our Samsung washer. He diagnosed the problem quickly and completed the repair efficiently. Paul was honest, courteous, and very professional throughout the entire visit. We really appreciated his clear communication and fair approach. Highly recommend Paul and Help Appliance Repair for anyone needing reliable appliance service! read more

We had a small leak in our LG washing machine. Paul from Expert Help Appliance Repair came over the next day and quickly determined what the problem was and fixed it expertly. He was 100% transparent about what needed to be done and the cost. We are very satisfied, and we will call on him again the next time we have a similar kind of problem. read more

Same day service. Great price. Got the job done and taught me about what went wrong so I can be a more educated choice about my next microwave. 5 out of 5 stars! read more

Trying to find a reputable appliance repair company is a daunting task. You have to take a gamble the firm you contact is honest and will repair your appliance. This company surprised me. Tech Paul came to my home and was precisely on time. He determined the problem then repaired my broken dryer. He mentioned some parts that also needed replacing but did not try to sell me. I had Paul return the following week to make those repairs. Paul and this company are stellar. read more

Appliance Tech Pros and AGA Appliance Repair & Handyman Service Technicians were not able to diagnose accurately the problem with my LG washer machine. (With AI and YouTube search, I knew exactly what was wrong.) I finally called Expert Help Appliance Repair. Owner Paul Kovalev came and made the correct diagnosis. Paul is a bit expensive but he repaired the washer machine and saved the cost of purchasing a new washer machine. I will highly recommend Paul. read more

My washing machine needed to have the water intake valves replaced. Expert gave a prompt reply, scheduled the repair for the next day, and the repair person arrived on time with the correct part. The machine works fine now. read more

Agitator stopped working on nine year old washing machine. Messaged Paul and received quick response with a visit scheduled the next day. Paul arrived promptly when scheduled, quickly identified problem and thoroughly explained the issue and gave an estimate to fix. Paul ordered the part and it was installed next day and machine working like new. Would highly recommend Paul and his company. read more

Paul came to check out my refrigerator which I was guessing the compressor died. Coming over he quoted $95 to just come out to diagnose, however if you went with him he would take that price off of the service cost. He quoted that just changing the compressor would be $850 ($95 off from the service charge), and that is if the compressor was provided by LG (Linear Compressor) through the manufacturer warranty which covered 6-10 years if it died. He stated that he would do all of the calling for the warranty and getting it approved, so that was nice. However, he said if it was not covered under warranty it would be an additional $400. So in total, he could have charged $1250 for a compressor change. Paul definitely charges on the high end of changing compressors, however his work that he provided was good. Note though, I think even though Paul changed my compressor, I think I'll still look for a new fridge just because I don't know when the compressor will die again. I thought the price was a little high, but since he was there and of the raving reviews, I decided to just go with Paul. Paul came through and fixed it on the agreed time and got it all done. The work that he did was great and I would recommend Paul to repair any of your appliances. read more

Quick response. Fast to determine fridge wasn't the problem. There was a electrical issue at the main plugin of our RV.

I came back from a trip on a Sunday and my wife told me the dishwasher wasn't working. It has a cryptic E13 error. This is a Bosch dishwasher which has a sensor that turns off the dishwasher if there is a leak, ie, there was water accumulating below the tub. I found Help Appliance Repair on Yelp and send Paul a message Sunday night around 11pm. Paul responded within 20 minutes and we set up an appointment for the next day. Paul came on-time and fixed everything and the price was very reasonable. I've added Paul to my list for vendors to use in the future. read more

Paul is awesome! Last Saturday I hosted the after party for my best friends 40th birthday. I woke up the next a.m. to a completely unattached mullion (the flap between two fridge doors that apparently aids in sealing and cooling the fridge). It was so broken that my Thermador fridge thought the door was open and wasn't cooling the fridge or freezer, and after a certain amount of time thinking it was left open, was even powering down. I reached out last Sunday to an appliance company I'd previously worked with on my vent hood. A week later and I still haven't heard back from them... Monday morning as I was freaking out that I needed to toss my entire fridge and freezer contents, I reached out to Paul at 7:24 a.m. and had a response from Paul by 7:30 a.m. He was at my house by 1 pm that day, communicating prior on his ETA, ordering a part within an hour for a rush delivery and came back Wednesday afternoon. He also removed the broken mullion allowing the fridge to think it was closed and return to not only cooling itself but producing ice. Throughout the process, Paul kept me updated as to whether or not the part shipped out Monday (spoiler it did not), when it was tracking to arrive Wednesday and what time he could come by for installation. To further complicate the situation, I was leaving town Wednesday morning to go meet my mom for a girls trip. Paul seamlessly worked with my neighbor who was going to be around to let him in the house for the repair. Overall, entire experience was 10/10 and while I hopefully won't need a huge repair like that again, I'll be calling Paul for my next applicance issue! read more

Responsive, friendly, and quick. Would use again should I encounter another appliance issue.

Paul was great from start to finish. He was very responsive to messages, arrived right on time, diagnosed the problem quickly, and is very personable. He had to order parts for my fridge repair and he understood the inconvenience of not having it working and got the parts as quickly as possible. Once they arrived, he contacted me and once again was right on time for our appointment. He worked quickly, cleanly and when the job turned out to be easier than he initially expected, he reduced the price from his original estimate. Help Appliance deserves their great ratings. They are professional, considerate and responsive. Good job! read more

I contacted this business around 5 and 6 am. Within 10 minutes, Paul had already responded. I told him what was going on with my dryer. He told me someone could be out that same morning or afternoon. I chose the afternoon appointment. He told me the technician would call before he arrived at my home. Roy was amazing!!!! He contacted me an hour before his arrival. He showed up on time. He was courteous, friendly, and knowledgeable about the situation about the repair. He allowed me to ask questions and watch as he repaired the dryer. He was quick and efficient. He had my dryer back up and running with an hour. The price was definitely much better than purchasing a new dryer. I am so grateful!!! I would recommend this business and especially this technician to anyone having a dryer issue. I will definitely be using this business in the future!!! read more

Prompt, knowledgeable, diligent, great communication and awesome customer service ! Most important he never gave up and finished the job with flying colors even though it was challenging! read more

They helped repair my fridge so efficiently. They were able to come and first investigate what was wrong with the fridge all while I was out of town. Helped me to secure parts through the company and we're flexible with my crazy travel schedule and need to get it fixed in a pinch. I'm truly grateful, and highly recommend. read more

Excellent experience! Responded to my request almost immediately and got someone to my house the next day. The technician found the issue right away and fixed it in 10 minutes! Hopefully I won't be needing them again anytime soon but if I have an issue with an appliance this will be the first company I call. read more

Read reviews for appliance repairs on Yelp! and this company was rated highly. Excellent service in a timely fashion. The repair technician Paul (owner) was very personable and helpful. He had the parts with him that needed replacing in my washer, based on the information I had given him over the phone when we scheduled the appointment. That was a huge plus, not having to wait for a part to come in. Paul certainly was efficient and knew his business! I am very grateful to have found Help Appliance Repair through Yelp! and I highly recommend them. read more

Definitely recommend this business if you need to repair your dryer. Roy came out the same day I called and diagnosed the problem. Since it was a Friday afternoon, he came back Monday afternoon with the repair kit and was finished within an hour. Very professional from start to finish. read more

I recently had issues with my washing machine and refrigerator. The first issue was regarding acquiring a second opinion on my GE washing machine. I called and spoke to Paul. He sent Roy out the next day and he skillfully diagnosed the problem within about 10 minutes! He also saved me from needing to immediately purchase a new machine, which the previous technician from another company strongly suggested that I do. I will need to purchase a new one in the months ahead due to its age, however, Roy's expertise bought me some time, thus saving me money that I did not have to spend at that moment! About a week later, my Samsung refrigerator's fan started making extremely loud noises due to ice buildup. Roy ordered the parts and came right out the following day and repaired it within an hour! I cannot say enough about the expertise and courteous professionalism that this company demonstrates! And with competitive pricing. I highly recommend Expert Help Appliance Repair! read more

I was very pleased with the speed, quality, and level of service provided. The promptness and timing to get my dishwasher repaired were excellent. The efficiency, transparency of cost, and process for repairing was very helpful. read more

My refrigerator was leaking water into the lower section and was forming ice sheets in the freezer section. Paul was able to come out the next day with a helper and was on time. They did an excellent job and thoroughly cleared the clogged defrost drain line which had caused the problem. It was done very efficiently. I appreciated that , because it minimized the thawing and and warming of food. I considered the charge to be quite reasonable and the service was very courteous. read more

This company was retained because of the great reviews. We are pleased to report that after our washing machine repair experience today with Roy, we can be added to the list of satisfied customers. The service was prompt, efficient and affordable. Whenever another repair issue comes up, we will not hesitate to use Help Appliance Repair again. read more

Excellent job! I texted Paul a picture of the model number and explained the problem with the dryer. He showed up on time, with a helper, and the parts in hand to quickly fix the problem. They were in an out of here in an hour and cleaned up after themselves. He was up front about his pricing and knew exactly what to do. Two thumbs up! Will call him again. read more

They fixed my fridge fan within a day of calling them, including getting the part. Efficient and reasonably priced! Roy was awesome. Highly recommend in gwinnett area! read more

Paul answered my request within an hour on a Friday afternoon as my garbage disposal stopped working. He came Monday morning, on time and efficiently changed out the old and replaced with new. All good! Fast, efficient, on time and reasonably priced. I'd call Paul again if another appliance needs repair or replacement. read more

When we were in desperate need of dryer assistance, Paul and his crew were fast to assist! The repair to our dryer was incredible and effective. Paul was able to come to our home same day and make the repairs during the initial visit. Very professional, detailed explanations of the problems, and at very reasonable cost. The total repair time was super fast. I will be sure to call again when my next appliance issue crops up. You won't be disappointed. read more

Paul answered immediately to my request and sent Roy. Roy was super helpful, knowledgeable, and an overall a nice guy. Great experience with this team read more

Paul was amazing. He replaced the heater in my dryer quickly and efficiently. I contacted him the following day because I thought the dryer was not working as well as it should be. He responded right away, came out the following day and showed me that my vent ducts were clogged with lint. He addressed this problem for me and now my dryer is working better than it ever had. I highly recommend Paul and the company. read more

Paul was great! I requested a quote and within minutes I received a response and had an appointment set. Paul came out and was friendly and courteous. He diagnosed the Freon issue with our refrigerator and jumped right on the issue. Our fridge is back to working great and I'll be sure to call Paul in the future. read more

Paul is very responsive and professional. Got the dryer diagnosed and fixed very quickly. Would recommend.

Roy was prompt and knowledgeable about the problem with our freezer and was able to fix the issue the same day. When a related issue came up, he was again very responsive and has been a pleasure to work with. read more

We were able to get on their schedule quickly and get both of my problems (smelly dishwasher and no hot water in washing machine) fixed for a reasonable price. read more

Terrific job start to finish. Took care of getting warranty parts authorized! Paul was great. Showed up on time and stayed til job completed. read more

Very responsive. Fixed my leaking dishwasher, and leaking/rusted hoses. Everything seems to be working properly now.

Posted Thursday evening about a problem with our washing machine. Paul responded promptly and had a technician (Roy) here the next day. Roy was prompt (in fact, early), courteous and friendly. Parts had to be ordered and he kept in touch to let me know when to expect him. Came back Monday afternoon and got the job done. I would not hesitate to recommend this company. Quick results at a fair price and excellent customer service! read more

Five stars! Paul was great. Very responsive, knowledgeable, polite, and professional. Helped with my stove that burned out/had some smoldering wires and got it running quickly. Give him a call! read more