I called for an appointment and the same day took it in. Everyone was pleasant. They are easy to talk to. The quality of work was impeccable. Price was reasonable. So glad we found this place read more

Slow service, misdiagnosis, poor communication. Don't trust this place. Wouldn't recommend anyone service your vehicle here.

I called this business looking for a place to have my truck serviced! I was told they do not service Mercedes however the gentleman on the phone was so helpful, he gave me two references and even gave me details about both(obviously these were people he knew well) I called one of them and took my truck there and I'm very happy with the service. Thank you so much don't come across people willing to help often if there's no benefit to them, I really appreciate you taking the time to give me some Great referrals, I will recommend your business solely from that experience! read more

I have been taking my vehicle here for about a year. The staff is great and they always take care of my vehicle, give honest recommendations, and really address any concerns I have with my vehicle. They are priced reasonably and are always courteous and kind. Thank you, AA Automotive! read more

There are simply no words that can express how thankful we are for the kindness and excellent service provided by Sam and his team at AA Automotive. We are here from Texas driving mom's car ('05 Mercury Grand Marquis with 63K miles) to receive 9 weeks of radiation due to cancer. Sam recognized our dilemma and even dropped us off to enjoy breakfast while his team worked diligently to repair the problem. Thank y'all Mike and Mare W read more

AA Automotive - Auto Repair Near Me - Jacksonville, Florida

Overall very very satisfied with my experience. Upfront and very competitive pricing. Went into to get a/c repaired, by far the most reasonable price. Didn't try to upsale me on anything or over charge for parts. Overall just a really solid company. Will definitely to business again. read more

Left my car at 10 in the morning and no call all day, called at 5 and was told what needed to be done which l already knew cause had taken my car somewhere else, no work was dome so wasted my day,ended up taking it somewhere else, Sam is a doushbag read more

Great customer service! Couldn't get me in for whatever needed to be fixed right away but offered to test drive it same day to make sure it was safe for me to drive until it's fixed. When I went in they instantly remembered my call/explanation of the problems I'm having with my car and after test driving it had let me know what it sounds like the problem is. Rather than charging me to have them fix it they were honest in the fact that the problem should still be covered under my manufacturer warranty, saving me quite a few hundred! Will be using for future car maintenance/repair. Thank you! read more

I would not recommend coming here for an oil change. I originally made an appointment because of the positive reviews but I had the opposite experience. I made an appointment over the phone for 7:30am. On the day of the appointment, at 7:34 am, when I came in, the staff informed me that there was 3 to 4 cars ahead of me and that they would not get to my car for about 2 hours. I told the staff they should not have scheduled me for an appointment then and the staff responded by saying that they told me to "drop it off" at that time, not that they "would service my car" at that time. I'm certain I was explicit about it being an appointment and regardless, it seems odd for such a highly rated shop to try to defend themselves with a technicality. I can't speak to their service on regular repairs but I certainly would not recommend them for regular maintenance. I also did not experience the "great customer service" the reviews would lead to you to expect. read more

Mike and his team are awesome! Earlier this year I had issues with my brakes. Tires Plus quoted me nearly $5,000 to fix everything. My husband has been using Mike for many years and insisted I go to him. I did and he fixed everything for $500. Then I had problems with my wheel assembly after my daughter collided with a curb and broke the rim and bent other parts that caused the entire car to shake. We went strait to them again and they were excellent with communicating, fixing what we needed to make the car safe to drive, and doing so for a very reasonable price. It's a haul from where we live in Pasco to the shop in Tampa, but I will never use anyone else again. These guys do great work, stay in great communication, and have extremely fair and reasonable prices. I don't do reviews often, and no one asked me to. I just felt compelled to share my experience so I can help others find a great place and keep these well-deserving guys in business! read more

They were able to find the issue with my granddaughters car when 2 other mechanics had not. Very happy with their response and thoroughness. read more

I needed an oil change that day, and when I checked the Yelp reviews for places near my house, this place came up with some good ones, so I decided to give them a try. The guy who answered the phone was friendly and made me an appt for after lunch. Their pricing was fair, they did not try to sell me anything extraneous, and had me in and out when they said. I will be back again! read more

AA Automotive is the best auto shop I have been to. They are very knowledgeable and do their best work. They definitely care about their customers. I would recommend this place to anyone in the area! read more

Best customer service! I was driving from Miami to Jacksonville and my car was presenting a problem and I was freaking out! A nice gentlemen helped me fix the situation in less than five minutes and I was able to continue my road trip. Thank you so much for your service and kindness. read more

I just moved here in the last month and my AC went out. I went to Firestone first and they were nice, but couldn't figure it out. I went to the Coggin Chevrolet Dealership 2 weeks later and after having it there all day, the guy told me that my entire AC was shot (including my compressor which was checked by Firestone prior....) and that it would be about $1400. I felt like they were being really slimey so I called this shop which has great reviews on Yelp and Google. They're very nice and no nonsense. You don't have to deal with a lot of fluff and they're very to the point. They diagnosed my car on Monday and said that the repair would be more in the $500 ballpark.......not $1400 which made me even more mad at the Chevy dealership, but happy that I found someone who actually wanted to fix my car and want repeat business. I am perfectly okay paying for honest work on my car, but not unnecessary repairs. Anyway, I told them that I could pay the diagnostic fee, but couldn't afford the repair until payday. They were super cool about it and didn't try to pressure me into credit or something like that. I was able to drop my car off this morning and picked it up after work. The AC works! I am so beyond excited. I will recommend this shop and will come here for work to get done. I am very happy with them. read more

Many thanks to Sam and the team at AA Automotive to repair my Tundra. I had to drop it off with a tow truck and the team at AA Automotive were responsive, clear with diagnosis, and response to my questions. Overall great value and I would highly recommend. They even organized my socket set in the back seat of truck that was accidentally spilled out. read more

Had my '04 Lincoln Town Car looked at for a power steering switch and some wiring fixes as well and they had me roll in the morning after I called the previous evening and fixed the issue. Of course I had to wait a couple hours but their busyness is a testament to the customer satisfaction and the fact that I was quickly attended to on short notice is to much appreciation. In total I got about a $86 bill and a reassurance I made a good car purchase as a first timer. As a family business owner myself I can say it is a pleasure to support someone local who cares for their customers as they do and it shows. read more

We have dealt with car repair places in NJ, TX and KS and have found AA Automotive in Jacksonville, FL to be the most honest and reliable car repair place we have ever dealt with. They recommend work based on what is really needed, not like dealers or other places who do so just to make money. On top of that, they are extremely reasonable! Although we don't live in Jacksonville, our daughter and son-in- law do - my husband calls from TX and speaks with Joe in the shop who he really trusts for his honest assessment and help for their cars. Wish we could give them higher stars for their service! Thank you Joe! read more

These guys are always upfront with you. Always tell you exactly what's wrong with the car. They are honest and dependable.

Sam and the AA team did a great job! We have lived in Jacksonville for over 16 years now, and have looked for a great mechanic. Even though we live on the north side of town we are driving to AA since we found a great one! We will be telling our friends and family too. Trusting a company to work on your car is a huge thing. Keep up the trust and keep up the great work! Thank you again and Merry Christmas! read more

These guys went above and beyond!! Exceeded my expectations. They were very thorough about what the problem with my vehicle was, sending me pictures and then calling me to explain what was wrong. I knew where my money was going and that I was being taken care of. Highly recommend!! read more

AA automotive was a lucky find, thanks to yelp. I have a fleet of vehicles that I was taking to another automotive service that was overcharging and under-delivering. Harrison and his team stepped up and we could not be happier. read more

AA Automotive is honest and will communicate the process and repairs to you before moving ahead with them. Being active duty military for 18 years, stationed all over the US; AA Automotive has been the best mechanic we have found. I send everyone there way, including my closest friends, family and coworkers. You won't go anywhere else after getting service from them. read more

Found them on Yelp and decided to give them a try. Prices were very reasonable and the service was great. They explained in detail everything needed and worked with me on getting most items repaired. I will definitely be using their services again and highly recommend you to do the same!! read more

The best went today for an oil change and tires rotated prompt professional and competitive prices ! Highly recommend you can trust them ask for Joe so reliable !! Honest Joe read more

AA Automotive - Auto Repair Near Me - Jacksonville, Florida

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Incredibly reliable mechanics. Took care of my LX 450 and have been communicative and easy to work with. Very fair people, honest, and know what they're doing. It's a breath of fresh air for me working with people that are both fair and honest. Thanks guys read more

I've been here twice. I dont feel taken advantage of when I need repairs. They've been done properly and the prices were reasonable.

You just can't beat these guys...I've owned every luxury car ever made (I'm 72 years old)...my 2006 Volvo XC90 over the past 1.5 years has had headlight go in and out..just moved here from Denver where I had two reputable repairs shops try to fix it...to no success. Today, Joe and his team found the underlying issue in a few minutes, ordered the parts, and I was on my way in less than 90 minutes....wires had burned out, and an ex-Navy electrician discovered the problem and explained it to me. The cost was very reasonable...our family has been sing AA Automotive for several years and every time we come away amazed! 5 stars and 6 if it were possible!!! ****** read more

This place is as good as it gets! Family owned and operated. They have been in business in Jacksonville for literally decades. Honest work done at an honest pay rate. Tired of the shaddy mechanics comecheck out AA Automotive! read more

AA Automotive - Auto Repair Near Me - Jacksonville, Florida

These guys are great! Im new to the area and wanted to find a great auto shop. My car was making a weird noise so I brought it in. They were swamped but still managed to check my car the next day, turns out I needed new tires and an oil change. Joe did his research and found me great and reasonably priced tires. While I was getting them installed, I sat in the waiting room. There I overheard joe making 10 or more phone calls for a customer to find a reasonably priced part he needed. I respect the heck outta that. Most shops wouldn't put in the extra effort to save their customers money but these guys do. After installation he test drove it to make sure everything was okay and the weird noise was gone. They truly care! I would highly recommend them to anyone looking for honest and quality work. read more

These guys are wonderfulI dealt with Art, Sam, and Harrison and each of them were professional and honest to a fault...these are my guys and they should be your guys too! read more

Joe was extremely helpful when I brought my vehicle in for an oil change and an engine concern. He didn't try to sell me a service I didn't need. Also, the oil change and other repair I had completed were both fairly priced. Thanks Joe! I would definitely recommend this shop! read more

With most car places, I usually hold my breath and wait for the bill to come. However, the staff here was very helpful. They explained everything that my car needed (and didn't need) and took me to my car to show me what they saw. They were very friendly and ran on time and on budget. I recommend. read more

Our a/c died recently. We were new in town and didn't know where to go. We checked Yelp and saw their great reviews, so we contacted them. Sam took great care of us keeping us informed and up to date every step of the way. All parts were new plus our CR-V was ready the next afternoon and the bill was substantially less than I had expected. The crew at AA are friendly, professional, and reasonable price wise. If I have any more auto issues that I can't handle, I will definitely return to AA Automotive. read more

I was very happy with the customer service I received when I brought my car in for numerous issues. It was clear that they were extremely thorough in diagnosing the vehicle and did not skip a beat. Additionally, unlike most shops, instead of giving me the run around they were up front, honest, and professional. They gave me advice that I trusted. I would recommend this place and give them my future business. read more

I'm embarrassed to say that I don't remember anyone's name other then Mr. Howard. I called about getting a drivers side motor mount replaced in my 2012 GMC Sierra. I was given a quote and I decided to have them do the work, when they called me to y'all me my truck was ready they said it took longer then the book said but they would honor the price the quoted me. The work was done quickly and professionally, I will definitely use them again in the future! read more

I relocated from NYC to FL and needed a oil change and tire rotation on my car due to the long drive. My car is fairly new and was a little apprehensive about going just anywhere since I've only had the car serviced at the dealership since I brought it. I searched Yelp and sent out a couple messages and they answered promptly and it was transparent. I didnt make an appointment but these gentlemen took care of me immediately. They went above and beyond checking every nut and bolt. They literally took me into the garage and showed me a missing screw in my undercarriage! You cant get better than that. Great pricing for exceptional service. They didn't try to sell me services I didn't need like other mechanics. I would definitely come here again for my next oil change. You aren't just a number like the big companies. read more

Outstanding service and price. These guys are professionals in every sense.

Another satisfied customer!!! AA recently did work on my Audi A4, and I couldn't be happier!! It's like having a brand new car! The Team there is OUTSTANDING!! Very thorough, very clean, very friendly! I want to personally thank Sam and the whole Team for taking such good care of me! I would recommend this Team to anyone!!! read more

I found this place on Yelp and trusted the reviews. They were very accommodating and helpful over the phone. When I took my car in the mechanic at the front counter had printed out information on my car and discussed recommendations. He patiently answered all of my questions and gave me a rundown of what he would be looking for. They called me later and gave me updates as well. Once I arrived to pick up the car her gave me a price sheet and list of things I would need taken care of in the future. I appreciated people who take that kind of time and will be returning. read more