Have been trying to get a window repaired for almost a month. calling office number gets no…read moreresponse except an answering machine. When texting it takes days to weeks to get any response, with no helpful information. Paid approximately half amount owed to build window replacement and have heard nothing since. Would not recommend at all. Sounds more like a scam company.

Reached out to several companies to repair a second story cracked window including some of the…read morelarger corporations. Glass Guru of Katy communicated well, did not require a trip charge to quote, and was almost half the price of the other quotes received. Service was excellent the day of with the tech reaching out when he was on his way (which was within the window). Plus they also take credit card which was great!

I'm so impressed. I reached out Serene Glass to repair a…read morefull door glass that broke. They came over Saturday and measure and inspected to ensure he could replace it. I had 2 half door size windows replaced and the full size window on my door. The entire experience was amazing. Great price, great value and excellent craftsmanship. I know have a "Window Guy". Thanks again Mansoor.

We recently worked with Serene Glass to fix a unique defect in our frameless glass showers that…read moreothers were unable to resolve. Mansoor and his team were wonderful to work with. From the start, Mansoor was able to identify the issue just through pictures and conversations, and then promptly scheduled a visit to fix the problem. They were extremely accommodating with both pricing and scheduling - we would highly recommend Serene Glass and will use them again in the future.

They were very quick to respond- the quote was fair, the glass arrived quickly, they showed up when…read morethey said they would, brought lots of people to help and was done quickly! Jay was great with communication- texting to let me know they were on their way. His whole crew was respectful of my space and careful with my furniture during install. I highly recommend him!!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

Needed to get a custom cut mirror for my home gym and called around to several places in the Katy…read morearea. These guys had the best pricing which included a small cutout for an outlet, safety backing tape (to keep the mirror from shattering all over the place if it breaks), and tax included. Talked to Trey and set a date for him to come measure in person and he said he'd call back the following week to set up installation date. To my surprise, I got a call the next day saying that the mirror was ready and he could swing by that day if I was available. Highly recommend these guys!

Thanks to Trey & his Crew. They installed the glass and were very professional. They took their…read moretime to get everything taken care of. I will definitely recommend The Glass Store in Katy to my neighbors!

Excellent service and price!!!!! They were on time and very honest and friendly. I will be using…read morethem again.

Owner came and delivered when no one was available the item when I went to the store in person to…read morepickup the order.

David did a fantastic job installing our shower glass. He was prompt, while other companies had a…read morewait time of 2-3 weeks, he got the job done in under a week. He was knowledgeable and told me all I needed to know to take care of the glass and prevent damage. Very professional

Javier did a great job!!! They ordered a new glass for our window and did a great job.read more

I paid in full for my glass replacement in May 2026, and it is now July 2026 with no service having…read morebeen provided. Since making payment, I have made multiple attempts to obtain an update on the status of my order. Each time I have contacted your company, I have been directed to the answering service, which has assured me that my information would be passed along. Despite these assurances, I have not received a single follow-up call or any communication regarding my installation. At this point, I have paid for a product and service that have not been delivered, and the lack of communication has been extremely frustrating.

I had a bedroom glass pane broken so I called Danny. They came the same day, explained everything…read moreabout the new glass properties, gave me instructions for care, and provided a reasonable/affordable service. I will call Danny again when need arises.

I had two windows that were shattered maybe by vandalism but I called Daniel at Sunlight because…read morethey were open 24 hours at around 9am. I got a prompt call back and by 3:30pm my windows were replaced. Excellent job, professional, courteous, tells you exactly what he's doing and why and if something cannot be done, let's you know why. Would highly recommend.