I was offered a couple of dates and times to choose from for an appointment. I received a call…read morelater to ask if I could change the time, which was no problem; then another call to see if I was available for an even earlier time, which was great. Tony arrived promptly at the time he gave me. He quoted me a price for the labor and frankly, it was less than I expected. He worked quickly and advised me of a problem I hadn't mentioned as it was separate issue from the repair, and I appreciated that. I will adjust my use accordingly. He was very pleasant to interact with, and I'm very, very pleased with the results. Great experience! Highly recommend!

I hope those reading this will learn from it! They serviced my LG Refrigerator on Independence Day…read moreweekend and the tech was very friendly. However, in sales, he quoted what we once called a "boated" price, where like a Car Salesman, he had wiggle room to lower it. What he didn't realize was that while he was working on my unit, the basic Freon Replacement was competitively offered at $450, with an added Sealant with a 90 day warranty. He helped me by lowering the quoted $740 initial "quoted" price twice, ultimately ending at $550 with no warranty or short-term Sealant. Because of the holiday weekend, no other company was available until 3 days or Monday. Thankfully, so far, so good with the repair but when a Tech has elevated a verbal repair offer, he has given himself reduction room and in many cases, has the option of being compensated for the paid amount above what the company will actually accept as a Bonus or Commission. I rated a 2 star for his friendliness and I have to accept some responsibility in approving the repair though having a Construction Project Management background. Just be careful when a price isn't in clear writing!

Sam came to inspect our refrigerator today. He was very professional and knowledgeable. I…read morerecommend Sam 10/10.

Max from Bozmanfix came to our house today to repair our fridge that wasn't cooling properly. He…read moretook it apart and checked everything and found that our fan was not running properly. He had the replacement part on his truck and had it repaired in an hour. The company sent text messages to let me know his arrival time. He arrived in our scheduled window. I would use their services again. Max was friendly and explained the problem and how he was going to repair the issue.

Problem: We have a samsung washer that runs in "rinse and spin cycle" in loop that never completes…read more Alex came to look at the washer issue. His appointment time was a window from 9-11am. He arrived around 10:45. I explained him the problem. He did run a couple of spin cycles on the washer. While those were running, he said it could be a problem with Valve but I am not sure. Opened rear top part of the machine and said everything looks fine. After the cycles completed, he said machine's not shaking too much either, so it could be the control board issue and can cost a lot. So far, he's not sure on anything. He was on phone with probably one of their colleagues to discuss the problem. While he was checking all this, I told him that I had done a little bit research which shows it could be an issue with the wire assembly that's connected to the drum on rear panel which might have been damaged due to drum shaking with the load, also showed him the youtube video. He reluctantly agreed to open the rear panel and realized that is the exact same issue. The sensor wire that connected to other assembly part was broken. I asked him why would that happen to which he said its probably the number of years on the washer (5) and wear and tear. After that he checked the parts availability and told me it would cost me $345 for parts and labor. I asked him what would be the labor and part cost separately to which he answered the same - "total $345". The original samsung part costs $23 on amazon - https://www.amazon.com/dp/B00ZUYJ066?ref=ppx_yo2ov_dt_b_fed_asin_title. So the labor is about $350. I asked him should we check for the suspension system as well which he completely rejected and started packing his stuff saying no need. I asked him what if this breaks again in next few days/months to which he said that can happen and had no solution for that. He was not even willing to check it to see if that could be the actual problem and was in just rush to leave saying he is getting late for his next appointment slot starting at 11am, when it was 11:15am then and he had barely arrived 30 mins ago. Whatever issue we identified was due to the research I had done instead of him finding it out and after that he just wanted to collect visit money and leave. Now, I have no clue whether that's the only issue I need to fix or it needs more work. I had called them up purely based on reviews and seems like you cannot go by those these days which is why I decided to write this one, so it can give someone real picture before deciding. Extremely disappointed and DO NOT RECOMMEND at all.

The fridge was making a lot of noise, so I called this company. Alex the repair guy came in for a…read morediagnosis, charged for the diagnosis, but did not provide any documentation or report and just mentioned that he had cleaned the fan and everything was fine. He charged $10 more than the diagnosis amount. My husband and I asked Alex the repair guy in 6 different ways whether a fan motor can be tested, and whether that needed to be replaced. He said that if a fan is running, there is nothing to test. He clearly lacks knowledge. There are many videos online that clearly show how this can be done. Alex needs to watch them. Few days later, the sound started again and I called them. They said that the entire assembly needed to be replaced. They charged me full price and did not subtract the diagnosis fee. Additionally, they charge 4% extra if you pay by credit card. Then they should not advertise that they accept credit card payments. Very, very bad service. Alex did not check anything, condenser coils, other pipes, just came in, switched out the fan in 2 seconds and boarded everything up. Avoid this company.

Dryer quit spinning. Took the thing apart. The simple stuff seemed to be ok. Time to call an…read moreexpert. And I am so glad I found him! Gave me a service window for when he'd show up. Nailed it! Gave me a price up front. Went through his checklist of things that it could be. 4th thing was it. Repaired the issue, got me a new vent hose and cleaned up the area. I cannot recommend them more. Any appliance need I have, this is the place.

They sell bad appliances. Got 2 bad washers back to back. They have a 30 day guarantee just enough…read moreto sell lightly repaired appliances that only last a few weeks. We do not recommend.

We had an issue with our washing machine not knowing when to stop filling. Thankfully Paul came to…read morethe rescue! Paul was able to come out the day after I contacted him and was able to determine the problem. He charged a fair price. He needed to order another part for us, so we had set an appointment for him to come back the following week (when we could be available), kept his appointment and was able to fix the problem quickly and efficiently. We will call him again should we have another issue with any of our appliances.

I needed my dryer fixed after an ill-fated attempt to dry my shoes. I spoke with Paul on Friday--he…read moregave me a clear quote and scheduled the service for Monday. Roy, the technician, arrived right on time and got straight to work. His positive attitude and attention to detail really stood out, and he even went the extra mile to make sure everything was done perfectly. Plus, he was great to chat with. The final charge matched the quote exactly, and the whole experience was smooth and professional. Highly recommend!

Quick to respond and come out. Very professional and respectful. Process seemed reasonableread more

So fast and I have to say, reasonable rates. Two visits is all it took to diagnose and then repair…read moremy oven issues within 28 hours from filling out the request online to having a fully functioning oven. Incredible. Clean, competent and knowledgeable. That's all I need. George was great!

I called for a washer repair. Another company I had used before didn't even work on this brand. I…read moregot an immediate response and updates on ETA. Alex was polite, professional, honest, thorough, and helpful. AGA charged me less than the other company, also. I would call them again.

Misdiagnosed the motor and sensor defect with my LG washer machine to ball bearings and gasket…read more With AI search and YouTube, customers are more educated than before.