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    AAA Cranston

    4.0 (43 reviews)
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    Services - AAA Cranston

    Travel services

    Car and truck insurance

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    Smashed catalytic converters from AAA Northeast

    AAA is not concerned with fighting hunger nor are they concerned when they cause severe damage to vehicles. I was involved in an unfortunate situation rendering my car inoperable. A had AAA tow my car to a local shop to have my brakes fixed. When the car was positioned on the flatbed I noticed there were not blocks to elevate the bed to avoid the bottom of a car like mine scrapping against the ground. As we arrived to the shop the car was removed from the tow truck again without the proper equipment. This time I heard the scrapping but did not think it was anything severe. When I got back in the vehicle I immediately heard this violent rattling coming from underneath the car. I jacked the car up and clearly saw the catalytic converters dented and damaged with scrape marks starting at the end of the catalytic converter which could only happen if the car is going backwards. The internal components were completely shattered, my car wouldn't idle correctly and the O2 sensors couldn't read emissions. I called AAA followed protocol and sent in all supporting videos and pictures. An adjuster came out to inspect the vehicle which I had on a lift. I let him hear the catalytic converters banging and showed him the damage. He seemed very careless and unprofessional. I was told to not fix the vehicle until I heard back. Few days later I receive an email stating they can not take responsibility of the damage because after inspection it was considered "wear and tear and superficial". I now have a car that does not run and thousands of dollars worth of damage. I'm currently waiting on my insurance company. Please be careful with companies like AAA who do not honor their morals. Please see videos and pictures below.

    Registration renewal.. 1+ hour wait...

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    12 years ago

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    11 years ago

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    10 years ago

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    Mary M.

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    Review Highlights - AAA Cranston

    We went to the AAA branch on reservoir Ave in Cranston to renew my license and my husband accidentally left his phone behind.

    Mentioned in 3 reviews

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    AAA Cranston - travelservices - Updated May 2026

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