I saw that their company only had one review on here that seemed very biased and from a past…read moredisgruntled employee. So I wanted to make a point to give them an honest review. I had called around to try and get the best price on a smart doorbell and chime installation. Their price seemed the most competitive at what they were offering. So I went with them. New Years Day, a couple of guys show up on time and ready to work. They get started and immediately I was a little worried. One of the gentlemen(the lead on the job) asked about running wire through the crawl space and told me he needed access. However Kevin(the gentlemen who came out and priced it out a couple weeks earlier) said it was easiest to go through the attic. So I mentioned this to the gentlemen at install and he seemed puzzled but then agreed that the attic would work fine too. Carrying on they took quite a while finding the wire in the wall for the front doorbell install, at least an hour and a half of their 4.5 hours spent at my house was just finding this front wire. Fast forward to when he is installing the chime he placed it in the wall and you can hear a very faint buzzing noise coming from it. Immediately he realizes that is not how it's suppose to sound. So he looks to me and says that he recommends taking the chime back and installing one myself. I was not very pleased with this which I think he saw on my face. He then says he has an extra chime in his truck that he can try. He comes back from the truck with no chime and tells me he thinks he knows what the problem is. So he spends another half hour to forty five minutes and fixes the buzzing noise. I asked him what it ended up being the issue and he responded "It was wired wrong". All said and done he has me sign a sheet with the price of install, then carries on. I look at both areas of installation and notice the wall where they installed the chime is completely tattered with what looks like little marks where they were hammering to find the best location for the chime. I also look outside to the smart doorbell and notice my paint is chipped. So now, I have to pay to fill in all of those holes and repaint the wall(picture provided) and touch up the outdoor trim(picture provided). If it weren't for how friendly the lead was, I may have asked them to cancel installation and went with another company. I am giving them 3 stars due to their friendliness and success at getting the chime and doorbell installed. The process did not feel like a professional install, but more or less like I asked a neighbor who was somewhat familiar with the job to come give me a hand. I most likely won't go back to this company, unless I am given an incredible deal.

Appreciated that the gentleman whom came to fix a switch in my home were punctual. They also…read moreinstalled a new light as well as fixing another light above my kitchen. Thank you for being professional also. One guys name is Earl and his partner name was I believe Kevin. Not good with names, but I appreciated what they did. They also explained some other things we had questions on.

My husband gets home at 3:40pm to find out the blower on our wood boiler went out. I quickly found…read morethe part we needed was available at Charlotte Electric Motors. I notice that they close at 4pm so I quickly called at 3:59 and they answered the phone! The man told use they had the part and said he didn't mind waiting and asked how far away we are. We live 40 min from their shop in Charlotte. He told us we could call him because he lives 1 mile away from the shop and that he would be glad to come back so we can get the part we needed. We didn't want to inconvenience him, but really appreciated the above and beyond customer service since not having a blower for a wood stove on a 19 degree evening in December is a big deal! We ended up paying for the part online and asked if he would just leave it by the door for us to pick up. He agreed to our request, we got the part we needed and our wood boiler is now fix in the same night! We really appreciate Charlotte Electric Motors and what they helped us accomplish, our night could have been so much worse.

I couldn't be more disappointed in these people. On a friend's recommendation I dropped my hot tub…read moremotor off for repair and was told they would get to it the next week. Several weeks went by with no communication so I called to check on it and was told it was bad. So, I asked what the options were, and the gentleman said he could replace it for a couple hundred bucks and would let me know when he found something. Several more weeks went by and still, nothing. So I called again. This time he said he would rebuild it with spare parts he had laying around. Not keen on this idea as well as it being contradictory to what I was told the last time, I questioned this but he assured me it would be fine and that it would come with a 1 yr warranty. So I told him to go ahead with that. Again, several more weeks go by with no communication. I call yet again and was told they were waiting on me to tell them the size of the water connections on the pump. I told them that that nobody ever told me that to which the lady on the phone argued, saying they did. Despite having no reason to at this point given what had transpired thus far, I gave them the benefit of the doubt here. I gave them the dimensions and was told again it would be ready the next week. I gave it two with, again, no communication before finally going in and asked for my motor back which was in the exact state as I brought it in. I very politely explained all of this to the lady running the counter and was met with nothing but deflection and excuses about how they deal with industrial stuff as well which backs them up, etc. I said that makes sense but does not justify them telling me one thing and doing another, nor the complete lack of communication. She said, and I quote: "your hot tub pump is not important to anybody when there is industrial stuff to worry about, and we don't call people to provide them updates" (even when it takes months longer than what they were told). She never so much as offered any apology for the inconvenience. I said yes ma'am, this clearly is not the shop for me then and walked out with my pump. Even after dealing with all of this, I was nothing but polite and kind, and was met with a snotty attitude, and a complete lack of ownership over the situation by C.E.M. I'd never go back. This whole situation was unacceptable at every step. I don't do business with people of this character. And I would advise others to seek an alternative.

Sparky's electric is simply the best company in Mid-Michigan for all things electric! I highly…read morerecommend Josh and his team for any electrical issue. Big or small they do them all!

Sparky's just ran 240 power to our garage, installed an additional outlet in the garage, and an…read moreexternal RV outlet outside the garage. The entire staff was great to work with! We made a few changes to our work order, and they were happy to modify the quote for us (3 times, LOL!). The team that came and did the work was amazing! So kind and polite, took the time to meet my dog so that she would be more at ease and less barking! Took the time to talk to my 3 year old and let him ask questions and be curious! A couple other team members came out, including the owner Jake, to help and check in! They were so efficient, clean, and just amazing! And the office staff is just as wonderful!! I've also known Jake for about 4 years, so knowing that I can trust and rely on Sparky's for solid work is important to me! Thank you so much Sparky's!!

I had a Generac home generator system installed by FD Hayes in Lansing. From the quote to the…read moreinstallation to the customer service follow up, all staff members were very polite, courteous, and very mindful of Covid safety protocols. I shopped around quite a bit for the right generator and the right installer and I got it right with FD Hayes. Thank you Pat S and the crew for a job well done. JF

You can purchase a generator from anyone and the sale process generally goes well…read more The test is when you need advice or service after the sale and that is why F D Hayes Electric has earned all of my business. Without fail they have gone above and beyond my expectations. Pat Sprunger and his crews are polite, knowledgeable, thorough and professional. Everyone inside the office that I have spoken with have always had a great attitude and seem to genuinely care for their customers. My generator installation 5 years ago was rather difficult and they got the job done on time and provided some necessary upgrades to my existing service panel without extra charge. Since then, they have always responded promptly to both routine service and emergency requests. I know the company offers many more services than just generator sales and service. Although I have not needed to utilize their other departments yet, I will think of them first when the need arises based on their exemplary past performance when the chips were down. They are hands down the best value for your money!

They're an incredible team and very hard working, I'm VERY impressed with their A+ quality and…read moreattention to detail. We had them install new siding and also replace our deck. I was not looking forward to vinyl siding it's come a long way and they really did a BEAUTIFUL job. All the seams and wrapping fascia boards is the BEST I've ever seen, they do precise work. They work long days and without interruption, they are honest and trustworthy! I'm VERY - VERY pleased with the results and would recommend them without hesitation. Trust them, they are excellent at their trade.

I had got ahold of Corey a couple days ago and he scheduled me right away. I needed to get my light…read moreswitch working again after I installed a ceiling fan. Well needless to say I did it wrong and he saved the day in less than 2 minutes to diagnose and a total of 10 mins to fix it. He is professional, very knowledgeable, and very friendly. This is why I will highly recommend Corey and his business. Top notch customer service and care! You will be in great hand's hiring Corey for you electrical needs!

Corey seemed like a nice guy. Had him out for a quote before the Memorial Day holiday. Agreed they…read morewould reach out the next week to schedule. Then he just never contacted me back. In the meantime, I talked to another electrician who came in and did a much more thorough check of my home before offering a quote. He also pointed out that things Corey was talking about doing such as upgrading to 200amp service weren't really necessary, while also determining by looking inside the electrical panel that my desire to make certain changes like separating rooms into their own breakers wouldn't be possible to do easily without a lot more labor and opening walls to find junction boxes. Ultimately, the other electrician gave me a better quote and was clearly more interested in getting the job, so I hired them instead. I still never ended up hearing back from Corey. Take that for what you will.

On my last visit for my maintenance tuneup I found the repair tech to use high-pressure sales…read moretactics, inflated repair estimates, and dishonest practices. I had no mechanical parts problems before he arrived but just needed coolant. After he finished putting in coolant he suddenly told me my Furnace drip pan was cracked and needed a new part but had to order it. Before he arrived I never heard water dripping and then suddenly when he was finished with the maintenance I had this dripping noise from my furnace and he left with the air conditioning running and when I came home from work I had water all over my floor where the furnace was and turned off the air conditioning. He sent me a invoice for a $700 repair but never told me what was actually needed and he didn't turn off the air conditioning when he left knowing the dripping water would cause damage to my furnace.

Last fall I scheduled a seasonal furnace check with Vredevoogd. The tech who came to do the…read morefurnace check said he suspected a carbon monoxide leak. He red tagged our furnace and shut off the gas line. The next day we had another furnace inspection by a different company (while we were working on getting quotes for a new furnace) and we were told there was absolutely nothing wrong with our existing g furnace and that Vredevoogd uses this scheme to sell furnaces. Do not use this company.

Owners son refused to acknowledge they broke my furnace during an inspection ton Took advantage of…read moreour age to extremely over charge for parts to pay for the four visits to finally fix it Charged us for extra visits. Calling Better Business Bureau.

We are seniors, and recently our water heater gave out. We contacted Kanes Heating, and wouldn't…read moreyou know it was right in the middle of their heating season problems. But they were graciously able to come over and take care of our problem, efficiently and quickly. We are very grateful for their very professional assistance. Thank you for your help, Kanes. James and Rozanna Nalett.