I have been having issues with my HVAC for years, where there has been a musty smell, despite an…read moreannual maintenance being in place. So I decided to try a different company for this maintenance. The experience was beyond what I expected. The appointment was made with ease and all my questions were answered with patience and clarity. Robert came to do an inspection and showed me photos of the state of my system. There were areas that had clearly not been cleaned properly previously. He did a thorough inspection, and cleaning and went above and beyond. He was knowledgeable, respectful and his work ethic was excellent. I could smell the difference for the first time in years and the house finally no longer had a musty smell. It smells fresh and clean. I can't say how grateful I am. Thank you So Cal Air and THANK YOU, Robert!!!

I had four different companies come out to provide estimates for branching off an existing HVAC…read moresystem to add a new supply vent to an interior room. Robert handled the initial evaluation and was very thorough and professional. Although So Cal Air's estimate was not the cheapest, it was the most comprehensive--including drywall patching and painting--which ultimately made me feel the most comfortable moving forward with them. Other companies either tried to upsell me on a UV lighting system or suggested opening up the entire hallway ceiling, which felt excessive for the scope of work. After accepting the estimate, there was a delay of over two weeks before I was contacted to schedule the service, and I do think communication during that time could have been improved. That said, once they reached out, they were able to schedule the work for the very next day. Victor and his crew were professional and efficient, completing the job in about half a day. They left the space clean, and the overall quality of work met my expectations. Thank you, So Cal Air!

A/C Unit replacement. It is march 2026 and the temperature…read morehas jumped up to the 90's we tried to turn on the air conditioner and nothing came out except hot air. I reached out to Pac West Heating and Air Conditioning he came out the next day to hopefully get it going, and nothing the unit is old and needs to be replaced I said oh sh--. Luckily Vardan the owner of Pac-West was able to find a unit and a crane to come out that day and change the unit. I had cold air in my condominium that night. Vardan stayed late to finish the job all by himself. He went above and beyond anyone could ask for amazing service and support from start to finish. Thank You Vardan very much for your hard work.

Vardan is THE MAN! my AC broke during a heat wave. Other HVAC companies I called couldn't send a…read moretech for several days. A friend told me about pac-west and they were here same day, diagnosed and fixed my issue in just a few minutes and at a very fair price. I will for sure be calling them first for all of my future HVAC needs.

Although I have used Manny's several times, I continue to be amazed at the truly superb service…read moreprovided by his highly trained technicians. In this regard, Jesus came out to look at our AC system yesterday, which has been working only intermittently. Following a very thorough diagnostic assessment of the overall unit, Jesus suggested that we hold off installing any new parts at this time, as the system is somewhat old and doesn't provide any specifics concerning what needs to be replaced. Indeed, I appreciated Jesus's honest and straightforward assessment, as opposed to relying on guesswork to resolve the problem. At this point, I expect that we will likely be replacing our aging unit sometime this year....and, without a doubt, Manny's will be the company I call to do the job. Along with providing prompt and excellent service, the three technicians I've met from his company have all been very professional, courteous, and personable. Thus, for anyone in need of AC service, Manny's should definitely be the first business to call.

We had a great experience with Manny's. The service provided was top tier by all those involved…read morefrom the quoting process through installation. The team went above and beyond and did additional duct work with the install of my new HVAC and really had a sense of pride and value in their work. This team of people want to do a good job and will not settle for cutting corners.

I replaced my HVAC system back in 2019 and ever since then, I've been dealing with this annoying…read moreloud noise whenever the heater kicks on. The original installer added some foam pads (he then retired), but the noise never went away. Since we don't use the heat much in LA, it wasn't a constant bother but every winter, it would bug me (and some of my neighbors). I called in several HVAC companies to check it out... one tech even added a crankcase heater in March saying, "oh give it time to work" -- but no one could figure it out. Now that it's getting cold again, the noise returned. So I found Nic on Yelp last week and decided to give him a call since he's local to Silver Lake. From the start, he was great--he listened to the whole saga, was easy to schedule, and sent text reminders and updates with his arrival time. Once he checked out the system, he was able to recreate the noise right away and solved it by pulling the copper line slightly away from the wall and adding new insulation to buffer. He also replaced insulation on lines from the roof compressor to protect from the sun. After multiple HVAC techs and years of frustration, I'm SO relieved to finally have a solution. Nic is a fantastic communicator, knowledgeable, and genuinely personable. I'm excited to have found a reliable local HVAC tech I can count on for future work!

I'm absolutely blown away by the courtesy, professionalism and reasonable price provided by Nic,…read moreEdwin, Brian and the crew! I can honestly state that I have never, ever dealt with such a thoroughly decent bunch of technicians of any craft or trade. Nic was thorough in explaining my options and helping to reach an affordable solution. Edwin and the guys were careful and respectful of our home and in their dealings with my wife and myself. I truly cannot praise the Zach Taylor team too highly. They installed a new Trane 3.5 ton unit which is working flawlessly. They are quite simply the absolute best! Highly, highly recommended for anyones' HVAC needs.

I woke up one Sunday morning to a nightmare scenario: something in my attic was leaking directly…read moreinto my kitchen. I assumed it was the AC unit sitting right above it, so I contacted Pioneers in a mild panic. They quickly put me in touch with Tomer, who showed up that same afternoon to take a look. From the moment he arrived, Tomer was calm, kind, and completely professional, which is exactly what you want when you're stressed about water dripping through your ceiling. He diagnosed the problem efficiently: our AC drip pan had overflowed due to a clogged drain pipe. He walked us through everything as he went, answering every question we threw at him without making us feel like we were slowing him down. He needed a couple of additional parts he didn't have on hand, so he promised to return Monday morning to finish the job. And he did, right on time. When yet another part turned out to be needed mid-repair, he didn't reschedule or leave us hanging. He went out, got it himself, and came straight back to finish what he started. No drama, no delays. While he was up in the attic, he also flagged some rat droppings and other pest concerns. But not in a pushy, upsell-y way, but just as a heads-up. "Here's what I'm seeing, I can get you a quote if you want." Refreshingly straightforward. Tomer turned a stressful Sunday emergency into a resolved problem by Monday afternoon. Thanks Pioneers H&A!

Update: To be fair, I did not reach out to the company to discuss my concerns before posting my…read moreinitial review. After the review was posted, the owner, Motti, contacted me to better understand what happened and to address the situation. He offered to refund the service fee because I was dissatisfied with the experience. While they were not the ones to fix my heater, I do appreciate the effort to follow up and their apparent commitment to customer satisfaction. I hope others will still consider giving them a chance, and if issues arise, I'd recommend reaching out directly to discuss possible resolution.

The technician Sergey was at my house within three hours of making the call to the office! He…read moreimmediately diagnosed the problem and was able to repair it the washing machine on site. He did not pretend it needed any additional parts or any additional labor and he gave me a fair price which I was able to pay via Zelle. Although I hope I never have to, if I did need to have an appliance repaired, I wouldn't hesitate to call.

David was fantastic. He showed up on short notice to install our washer and dryer and was very…read moretransparent about pricing from the start. The installation was done efficiently and cleanly, with great attention to detail. Beyond the install, he also took the time to give us solid, practical tips on how to use and maintain the machines, which we really appreciated. Honest, knowledgeable, and easy to work with--I would highly recommend David to anyone needing appliance installation or service.

No words to say how amazing this company is!!! I've been a house manger for 16 years and wish I…read morefound them sooner. They have fixed 3 of the properties I run without extra cost, and have us on a schedule. Patrick and Gustavo are the best. Always on time and do not over price!! Simple the best!!!!

This is a second update to my initial review regarding the Gross Negligence and Code Violations by…read moreSouthwest Heating and Air Conditioning (CA License #1007813), now complete with extensive photo documentation. This update is to further document and clarify the significantly poor HVAC installation performed by Southwest Heating and Air Conditioning during the summer of 2021 at my residence. A comprehensive inspection by a licensed and reputable HVAC firm has confirmed the following serious safety violations and breaches of California Mechanical, Electrical, and Building Codes resulting from Southwest's substandard and negligent work: Documented Violations: 1. Bypassed Safety Controls, creating a substantial risk of fire, explosion, and system failure. 2. Improper Electrical Wiring within the burner box, posing a direct fire hazard. 3. Improper Condensate Drainage, which resulted in significant water intrusion and structural water damage to the property. 4. Undersized Return Ducting, creating airflow restriction, energy inefficiency, and potential for equipment overheating. 5. Improper Duct Layout and Disconnected Supply Vents, severely impacting system performance and overall safety. Applicable Code Violations: The above findings constitute violations of the following codes and standards: * California Mechanical Code (CMC): §§301.0, 303.1, 310.1, 310.4, 601.2, 603.1 * California Electrical Code (CEC): §§110.3(B), 110.12(A), 300.4 * California Building Code (CBC): §1202.2 * Health & Safety Code (HSC): §17920.3 * Title 24 (Energy Code) - various provisions governing duct sizing, energy efficiency, and safety compliance. Financial Impact: * Water damage remediation paid by AAA Home Insurance: approximately $30,000 * Out-of-pocket costs to remove and replace the hazardous HVAC installation: approximately $17,000 Regulatory Action and Bond Claim: * A formal investigation is currently underway by the California Contractors State License Board (CSLB), which has been provided with extensive documentation, including inspection reports, photographic evidence, and video footage. * Upon contacting Southwest's bond provider, no rebuttal or denial of the identified violations was issued, further confirming the legitimacy of the claims. Given the egregious nature of these violations and the demonstrated pattern of disregard for safety, code compliance, and consumer protection, I strongly caution any individual or organization against contracting with Southwest Heating and Air Conditioning. The risk posed to property, life, and legal liability is substantial and well-documented.

Good golly, am I grateful for meeting the fine folks at GREEN PLANET!…read more * OH NO! MY OLD AC WIZARD RETIRED! Long story semi-short, my AC of 26 years had been on its last legs since about 2017... I'd been postponing the inevitable with R-22 recharge + leak sealant, with service from a older fellow whom I'd had a great relationship with, for almost a decade. Between 2020 and 2025, all seemed "tolerable" with my old Payne/Carrier AC + furnace. But last fall, it was clear my system had given up the ghost... and unbeknownst to me, the fabulous older gentleman who'd been coming here off and on for years, retired and moved out of state. I needed some new AC geniuses! Let the research and bidding/quoting madness begin! * FAMILY-OWNED BUSINESSES ARE BEST! I know everyone says "go local," and avoid things (giant franchises, etc.) that rhyme with "Bosco," for such an install (as well as gear sharing the first name of a famous 1990s-era heavyweight boxer w/the last name of Lewis). I'll let you imagine how that "almost" experience went... The FAMILY-OWNED business that is GREEN PLANET not only saved me heaps, but educated me about what would truly be needed, to go the "heat pump" route (my initial intention). Given that I have ancient, single-pane windows, and am in a tricky financial spot (I can't really upgrade my insulation to seal up the home to make a heat pump be 100% effective, let alone, replace windows), I ended up going with a rock solid, super efficient, side discharge AC condenser (due to vertical clearance limitations) and a new furnace (more details below). Nice! * "OFFICE" ETTIQUETTE Anyone curious about GREEN PLANET's "office" coordination... I wrote to Jay through their website... he phoned within an hour... I explained as best I could (background / issues / wants), he made an appointment to come out on Tuesday... He was on time, inspected the premises and advised... and his entire crew was out here THE NEXT DAY, taking care of business. I've had no AC since last September. (Though I've survived in here for 4 years without it, ages ago.) And now I'm CHILLIN'!!!!! (For PARENTS: I also appreciate the fact that the crew were extra aware of their environment, given that my son was home from school, sick; they were always mindful of him, in their midst.) * SOME INSTALLATION SPECIFICS A 2-ton unit was installed, replacing/upgrading from basically what I had... and my existing ducting is still rock solid, which also saved me some cash (by not needing new ducting). A wiring upgrade to accommodate the newer, more powerful/efficient unit... and DONE deal! * THANK YOU! Giant high five to Jay, Nola, the install leader Andre, and GREEN PLANET's fabulous crew! Can't thank you enough for your kindness, thoroughness, and awareness of economics :-) Dale PS: Their T-shirts are the COOLEST! (Pun?)

We inherited an old 2009 Trane AC unit situated on a rooftop platform that wasn't up to code. After…read moresome research, we decided to switch to a ground-mounted heat pump. Green Planet provided a very competitive quote and handled the complex installation flawlessly. The Quote: They offered a high-quality product at a reasonable price, even with the added scope of electrical work. They also handled the permit process, which was essential for our rebates. Initial Inspection: We worked with Jay, who was professional and incredibly thorough. Unlike others, he took the time to properly inspect our electrical panel, furnace, and attic space. The Process: The project took about four days total over a two-week span (two days for installation, plus one afternoon each for the HERS and City inspections). Green Planet scheduled all inspections for us, making it stress-free. Heat Pump: We got the AC Pro XB Series heat pump. Specs met all rebate requirements for max refund. Payment: The schedule was fair--a $1k deposit, 50% upon delivery, and the final balance once the unit was installed. Paperwork: They provided all paperwork necessary for heat pump rebate. Green Planet was a great choice in term of product and service, and I'd highly recommend them to anyone looking for a heat pump installation.

Excellent service. Shay communicated his ETA and was right on time. Diagnosed and fixed our problem…read moreall in the same visit. Would definitely use this business in the future.

God bless Lions Heating and Air. After being seriously unimpressed by another company, we had Lions…read morecome out to give us an estimate on a new HVAC system after our 20 year old system finally expired. Shay was extremely thorough in his inspection and called out the best possible system improvements we could do for our old home, including brand new attic insulation and duct work. He was extremely patient and helpful while we worked on the financing of such a big but important home improvement process and was there to answer questions/concerns every step of the way. When we finally were able to hit the green light on the project, no time was wasted. Shay scheduled all the work (including a crane!) for the following week and the incredible team completed it all in 3 days time. Huge shout out to the entire team including Adonis that absolutely killed it with cleaning up the attic and installing new insulation, and Kamo and team with the intricate HVAC electrical work and overall installation. The entire crew killed it and can't beat a 12 year warranty on such a big purchase.

Daniel and his crew are great. Very professional and adapt well when problems arise. Would…read morerecommend!

First of all, I have never, ever written a negative review. Please look at my profile for proof…read more I had a really regrettable experience with Air Elite Heating and Cooling--would strong suggest not using this business for any kind of product install. I paid $11,000 for a job that really is substandard. 1. Danny came to do my quote and was very nice, but when actual installation came he was not onsite. A very young and inexperienced guy installed the units basically in the middle of the wall. I was not consulted asked before the guy tore huge fist size holes in my wall that are in no way standard placement for mini splits. The guy moved the unit, I had to pay for the walls to be repaired and repainted! 2. The condenser was placed on the ground in the driveway. Again--I was never consulted about where it was to be installed. It should have been installed on the side of the house--it limits the function of my driveway forever. I cannot get my recycling/trash out if I am parked in my own driveway. 3. The drains that were placed on the outer wall of my house were installed so poorly that they constantly fall off. They were not adhered at all. When I put them back up, they are fitted so shoddily that they cannot be secured. Every time I pick them up and try to reassemble them--I can see how jankily they were put together. One of them is now cracked and water is spewing all over my wall. For nearly $11K spent, I feel really taken advantage of and bad about the integrity of their work. I contacted them in advance of this review with all of these points--they never responded.