Rick is amazing! He is detail-oriented, patient, kind, and friendly. This was my first experience…read moreusing a travel agent and he made it easy. From the first moment I contacted him via a contact form on his website, he has treated me with respect and provided quality customer service. He makes himself available for you. He sent reminders for the deposit and when it was time to pay off the trip. He sent a thank you card after we booked our trip and he even sent my friend a birthday card. They have a cool app where you can make payments, but Rick also took payments via phone for those who felt more comfortable calling. The app also provides a countdown for the trip and a place to book excursions. I am very satisfied with Rick's service and the vacation he booked for us. I would definitely recommend Rick especially when traveling with a large group.

Wow.......I guess Rick the agent has changed his attitude from his 2021 and 2022 reviews because…read morethat was the worst experience i have ever had and miserable failure of customer service. I have Bipolar Disorder which alters your speach......you often jump from topic to topic and i am considered tangenital but re directable. I was diagnosed back in 2010. I learned very quickly that i needed to advise potential employers and anyone i dealt with on phone that i had the disorder - it also will make you talk louder which someone else perceives as yelling. Come to find out, people are ignorant of the disorder so does not matter much if you tell them or not.........however......i was calling based on those reviews......I did not catch that they were from years ago.....I would not book a Holiday inn from this guy Rick, let alone trust him with a 3 location trip to Poland........First thing i told him was i had Bipolar disorder.......1st rule of customer service is to listen.......went right over his head.........I made one very simple statement of I did not want to fill out passport right and that threw him when i told him i would prob go to library for assistance. I then shared with actual facts of friends that had recently gone to Poland and one to Japan who advised me even though I was not going until next may to get on passport work pronto as took a lot of time.........my friend that went to Japan had to wait almost 3 months...........his comment?? Don't listen to your friends........like they were idiots or making it up........they did go overseas so i am sure they were not making it up . When i went to pick up paperwork from AAA, they also told me to expect it to take at least two months...........I had specific questions for him.........he was talking about things i did not need to know.......such as telling me i had to make appt at post office. I already knew this as AAA told me that. In a much niceer tone............AAA asked me when i got paperwork if i wanted my photo done which i declined as i was in my work uniform and i do security and that type of unform not allowed on passport photo. I asked her if they would do the photo at post office when i made appt and she said yes, double checked and came back and said yes again..........Rick was telling me things i did not need to know.........I was callling due to complexity of having to book 3 separate lodgings for a 14 day trip as I was advised by family in Poland that for what i wanted to ssee, I would need at least three lodgings or i would be on train all day. Did i speak over Rick ? Yes, I did.........I had already told him i had Bipolar Disorder........and aside from that i did not need to hear what i already knew............he acted like i was a nimwit............and he can deny it all he wants but in short order (call was less than 3 mnutes), he basically said well he could not work with me if i was going to interrupt him...........ie, shut up or i won't help you and his vocal tone indicated same. I told him fine...........he was not the only travel agent in Clearwater Largo area.........I am quite sure someone else will be happy to deal with my speach disorder to get commission. When i texted him, he emailed me back that he "took offense" to me stating i said he told me to shut up , those were not his words............no they werent..........but words are words..............the tone clearly was that he was agitated that i interrupted what he was ssaying.........and with good reason.......i already knew what he was telling me..........well actually, he did not give me the truth even.........because i did ask him to confirm photo taking at post office and he claimed that they did not do it and i also asked him about the fact that the passport paper work says color photo...............omg...........he actually recommended that i book an appt with a PHOTO STUDIIO.............for a passport photo? He also gave me a location further from me........he told me to go to post office in Seminole.......the post office on Belcher road takes appointments and is much closer to me............he truly makes you feel like an idiot...............he also tried to tell me that i did not tell him about my disorder until later in conversation. Not so...........and i had three witnesses listening to conversation.........I told him a 2nd time as it apparently went right over his head the first time. I would not recommend him to a parakeet let alone a human being with feelings and i sure as heck would not recomment anyone with a disablity to call him..........because apparently, he can't handle dealing with you, if you have a disability............and in todays world, there are far kinder people who won't treat you like crap, just because you have a speach disability.

Highly Recommend. New clean units. Easy to work with. Good customer service. Veteran owned.read more

We rented our RV through Adventures Unlimited Rentals for Presidents Day weekend and they were…read morefantastic! The RV was very clean and the linens were nice and fresh. The guys came around to check on us after we were all settled in to make sure we were happy and everything was in working order. They were even kind enough to help out a family a few spots down who were having a problem with their personal RV. It wasn't even their RV and they helped them fix issue and walked away with a smile. I couldn't recommend these guys enough. We will be using them every time we camp!

Just wanted to share our personal testimonial during our recent vacation to Andalusia, Spain in…read moreSept.2021. Marilyn Burrows our Travel Advisor planned a memorable lifetime travel experience. The travel itinerary that she put together for us was tailored to the key cities we wanted to visit in Spain. She was available to assist us in every step of the way. I would highly recommend her for any type of travel plans.

We had an unforgettable family vacation in Costa Rica over Christmas thanks to Marilyn Burrows of…read moreYour Dream Travels The itinerary had just the right balance of activities and leisure. My adult daughters and I combined adventure with white water rafting and ziplining, along with nature walks and cuisine while staying in varied and beautiful accommodations and of course captivated with the beauty of Costa Rica. As a travel expert, Marilyn possesses the perfect balance of patience in outlining options for you, diligence in getting the details for each step of the way, ingenuity in finding subject matter experts and information at our destinations and then rapid action in securing airline seats in the busiest time of the season. It was kind like having personal assistant as Marilyn provides a personal and professional touch in her work with clients. You will be very happy that you picked Your Dream Travels to plan your next adventure or relaxing vacation.

If you think you don't need a travel agent because you can do it on your own- think again! Sheryl…read morehelped my husband and I plan a dream honeymoon. I had just finished planning every detail of my mostly DIY wedding and I wanted for once to have someone do the planning for me. I am used to planning my own trips but after this experience, I can guarantee I will be booking through Sheryl from now on! She took the time on several phone calls to help us choose the perfect destination (easy for her to do since it seems she's personally been EVERYWHERE!). I am an anxious planner and it was hard to hand over the reins but I'm so glad I did. Booking was easy, any questions along the way she was able to address quickly. She even followed up while we were on our trip (a Virgin Voyages cruise which we loved). Sheryl was a pleasure to work with and we look forward to many more trips in the future.

Sheryl worked hard to organize our Italy trip from beginning to end. Her suggestion to experience…read morean Eatwith was a highlight of our time in Rome. All the choreography of our movement was also spot on with drivers and a brilliant host at our Tuscany villa. The Axus app so much better papers that get lost or left. The options presented always allowed us to choose according to our budget. I appreciated the constant communication and organization. We look forward sharing with others.

Outstanding!!!! GREAT communication, accommodating , and so easy to work with!! Courteous &…read morepleasant drivers! Clean vehicles! Dependable & on time! Couldn't ask for more! We live in a 55+ community & we will be recommending to all! 110% recommended!!!

Jaunt Services have earned our loyalty and will now be our go-to airport transportation. They were…read moreexcellent! They were on time and extremely friendly. They also do a great job of communicating when and where they will pick you up. In addition, their cars and vans are clean and very comfortable. Definitely a quality experience and a great price! Thank you Jaunt Services! Nicki and Roger were exceptional!

Chris and his Team are amazing! Chris was so attentive and…read morehelpful through all the changes, and questions I had! Chris, while on Vacation, made sure I was set with Drivers, and got to my destinations safely. Would recommend to all, and will use the service again! 10/10

Excellent service by Chris. Attentive to details and was punctual. Will definitely be bringing…read moremy business back to "Beyond The Bay ". Thanks Chris for taking great care of my wife and daughter.

so it's time of the year to renew your homeowner insurance and i called vermost to make adjustment…read moreand make a payment and from the minute I called to the minute I got done. It was an amazing experience. Great people Sarah was so helpful and Got me situated. I really appreciate them they are so kind and so helpful. and there receptions are amazing the way they answer the phone.

We have had our agent, John O'Brien, for many years and he is wonderful. He is always swift to…read morereply to our questions and of course his answers are always ones that benefit us, as the company he represents have great rates and treat their customers well.