They Cancelled, service call without even notification to customer , had to be notified by by…read moreroadside assistance that they cancelled, very unprofessional, where Castillo failed, Pats towing prevailed

From the owner: We provide roadside assistance like tows, lock outs, tire change and winch out. Call us!read more

After my son locked himself out of his car with the only key while skiing, our roadside service…read morestruggled to find a provider who would come. One company quoted us the next day service, which was impossible since he was at a mountain with no lodging and temps were 22 and dropping. After our third cancellation at 7pm, I received a call from Thumbs up, that they were coming to our rescue. They kept us updated on their arrival time and drove well out of their area to come help us. They were courteous, told us exactly what they were doing, and for everyone's safety, checked our ID's to make sure we were the ones who were supposed to be at this car to be opened. I honestly don't know what we would have done if Thumbs Up hadn't come. Thank you so much!

From the owner: Here at Thumbs Up Roadside Assistance LLC Our staff are knowledgeable and courteous about our…read moreclients time We always arrive within our scheduled time and help you get on your way to your destination We value your patience and most importantly we value your smile We Offer Jumpstart Tire Change Lockouts Gas/Diesel Fuel for Cars & Semi Trucks

I can't believe this place doesn't have any reviews yet. I just went into the store for a minute…read moreand came out to my car not starting at all, no clicking or anything. So I called AAA and they said that they would send out one of their contracted companies. The woman that I spoke to from AAA told me it would be about an hour wait. Not 15 minutes later did a nice gentleman show up, and within five minutes he had my car going again!! He was even nice enough to let me observe what he was doing, because I realized while I was waiting, that at almost 35 years old I should probably know a little something about what to do in this situation. He didn't seem annoyed at all with the plethora of questions I was asking him and I can only imagine how obnoxious they must have been because I literally know nothing about cars. Just wanted to make sure to say thank you!! I wish I got the man's name that came out to help me, but I was just SO excited that I wasn't stranded in a parking lot anymore.

From the owner: flat repair,hump start,locked out,fuel deliveryread more

Required towing due to an unfortunate service experience with a Ford dealership, but that's a story…read morefor a different business. Sheehans was responsive and the driver handled vehicle with care. Arrived timely, and delivered when and where requested. Hopefully will not need them again, but wouldn't hesitate calling them.

july 2024. My old battery died. Called AAA and Shaheens came right out. Tech deterit was my…read morebattery. Charging system, (alternator, starter) were just fine. He replaced battery. January 2025. Cold weather by now. Car won't start. Called AAA, Shaheens came out said all is well but battery is bad. Called AAA and asked how a 6 month old battery can go bad so fast. I was told to go to a mechanic and have the battery checked and send printout to them to verify it is actually the battery that is at fault. Not doing this. They should have relied on techs report of good charging system but bad battery. So I am buying a new battery today. No problem I am also not renewing with AAA ever again. By the way the battery that was installed was not even the correct cranking amps for my car.

Your company's policy of battery replacement is deceitful. Your warranty is not honored. Had…read morebattery has jumped three times and won't hold a charge. Been a member since 1996 for 3 family members. I will be filing a complaint with the state and any other social media Howard Yanoff

Service with a smile, easy to schedule appointments…read more This is what the RMV should look like. It is a privilege to be able to take advantage of registry services at this location. The road test examiner was awesome and the front desk staff is kind and efficient. Highly recommend this location and AAA in general.

Great tow company, they are reliable and responsible with your vehicles. Process is swift and easy…read more The workers are respectful and reasonable.

From the owner: We Specialize in Local and Long Distance Towing Services, Road side Assistance, Plowing and more…read more Prices staring at $35.00

Kasia did a great job helping us with airfare, and hotel reservations…read more Very responsive to our questions.

This travel agent either tried to rip me off or is grossly incompetent. You are better off going…read morethrough someone else. DO NOT TRUST THIS WOMAN. Read from bottom Ok Kasia, But your mistake of not checking other options would have cost me $1000. A pretty good chunk of change. Part of going through a travel agent is that I don't have to worry about things, letting a professional do the worrying for you. Trusting them to do a competent job. Getting the best price for a quality experience. You are hurt that I would think you were ripping me off? True, I don't know you. However, people everyday are being taken advantage of. This is a fact. What happened was either you were ripping me off for 1000 dollars or you made a mistake/poor judgement that was going to cost me 1000 dollars. I'm unsure what's worse: incompetence or greed. Regardless,I am willing to go through you at your price if you are willing to do something that reestablishes trust. What are you willing to do to secure my business, my trust, referrals and a positive review on Yelp? Sent from my iPhone On Nov 9, 2015, at 4:54 PM, Kasia Miatkowski wrote: Brian , I was just way to fast to email you and not check other options. I am so sorry for this . I am hurt you think I can rip anyone after being in this business for so long. Obviously you do not know me!!!!!!! As a travel agent we can work with few sources and sometimes and they very in price/very often/. I emailed you and then did see some lower possibilities. I am not adding any money to any of packages. You do not know how travel agency I own operates so please do not assume I "added" to a total price. Instead of asking for explanation you are assuming I am trying to rip off. Also , I take pride in making vacation for any budget and just because I am located in Andover doesn't mean I am only helping with big budget vacations. I own this agency , I am in this business for over 20 years , I love what I do. I am glad you are giving me possibility to explain/well , to be honest I would anyway without your email/. Again , I am sorry for not immediately responding to you with lower price , and let me assure you I was intending to let you know of lower price. Best, PS somehow I feel like in high school. Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 01810 Sent: Monday, November 09, 2015 4:41 PM To: Kasia Miatkowski Subject: Re: your travel in November Hi Kasia, When we had talked in your office, I told you of two reasons why I wanted to meet you. One was a short term goal (to get away for a few days for thanksgiving holiday)...and the other was a long term goal (to build a relationship with a travel agent in my area). I intend to travel much and often. It is important to be able to trust those that I am in business relationships with. I need to be economical with my discretionary income. Perhaps you are used to working with people in Andover and they probably have significantly larger budgets than I. However, you gave no explanation as to why there was such a wide gap between my price 3,100, and your price 4,095.20 . I am wondering if you just made a big mistake in your addition of costs....or if you are price gouging. There's a part of me that thinks you were going to try and rip me off, Kasia. Now I met with you and felt like you knew your business. I also felt like you were a very nice lady. You should be paid for that and your price of 3,258 seems fair to me. But why not set that price at the beginning? I am suspicious of you now. That said, I want to give you an opportunity to explain yourself and make this right. I want to feel good about doing business with you now...and in the future. I also very much want to leave you positive reviews on Yelp, where I saw your business originally. Does this make sense? Do you understand my position? Brian On Nov 9, 2015, at 4:04 PM, Kasia Miatkowski wrote: You are correct. I can do it for total $3258.00/with same flights as before/ . Or $3138 with flights returning from PR at 6am. Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 01810 Sent: Monday, November 09, 2015 3:56 PM To: Kasia Miatkowski Subject: Re: your travel in November Hi Kasia I'm showing a bedroom suite online (with a kitchen) at the rincon for $1673 for the dates specified. I'm also showing flights to Puerto Rico for the dates and times we need for 699 dollars. If you add that up, that's 3,000 dollars. If we didn't go through you, we would save close to 1000 dollars. To me, that seems like quite the savings. Am I missing something here? Brian Sent from my iPhone On Nov 9, 2015, at 3:37 PM, Kasia Total will be $4095.20 Kasia Miatkowski, President, Travel Consultant Andover Colpitts Travel 13 Main Street, Andover MA 0