We have used this insurance agent for the past 17 years..at least. While we have never had issues…read morebefore, we have had nothing but issues this year. Between not providing the correct policy for a new teen driver, charging us for insurance coverage we don't have, multiple phone calls and hours correcting the issues, contacting wrong insurance companies for a hit & run accident when the driver was identified and just making excuses for their poor customer service..we are done! Do yourself a favor and use another agent!

20 years ago I had this agent and they were always so helpful. I moved and changed agents. I didn't…read moreknow how good I had it. Now I'm back and returned to Jay. They helped me through previous issues with my past agent and were so helpful with both my car and house insurance. And I even had the same agent I had 20 years ago!! She remembered me! Nice to be 'home'.

I have been an Allstate customer for 23 years with ZERO Infractions!…read moreNot only are my premiums astronomical but try getting directly through to the office for help is impossible!! Your call is redirected to a call center and messages, important ones are NOT returned!! I recommend looking elsewhere as I will most certainly be doing!

If you like to pay 100% more for auto insurance this is a good place to start. Zero loyalty to the…read morecustomer, all about the $$$$.

Outstanding!! This word describes everything about this insurance agency. Paul and Lisa go above…read morefor every customer as if they were family. I have been receiving amazing customer service from them for over 10 years. If you are looking for an insurance agent that always has your back you have definitely chosen the right place.

Have been with Balakin Insurance for over 26 yrs. Haven't ever considered changing. Why fix what…read moreisn't broken!! Always efficient and on top of my needs. Paul, Julie, Anthony & Lisa I can call by your first names as you can me by mine. You have treated me like family. I know my insurance needs are well taken care of as you do everyone who walks in your business. I am not surprised by the many people I know who feel a friendship and complete satisfaction at whomever they get to assist with service. I am looking forward to the continuous excellent service and coverage from Balakin Insurance Agency and the incredible "family" of mine who serves me with respect.Thank you for all the years!

I'm not one to speak highly of insurance agencies, let alone go out of my way to post glowing…read morereviews about what I largely see as an industry of impenitent crooks -- however I must say that L'Hussier is truly a diamond in the rough. I won't go into details of my own experience besides that not only did they do their jobs -- and do it well -- they went well beyond the confines of what I expected or needed. I can whole heartedly assert that they are the ONLY HONEST INSURANCE FOLKS IN AMERICA and more importantly the only ones that doesn't make me want to curl my fist at the sky in complete fury when I need them. These people operate with the upmost sense of integrity and exemplify what it means to live your values.

They dont respect you !!! They think they own you !! Please keep shopping for another insurance!!…read moreThe Spanish lady is not polite at all!!.

I've been with Fred C. Church for years through multiple vehicles and they've been nothing but…read morefantastic in customer service, managing my claims, and finding me the best rates. Super easy to work with. I've already recommended them to my family, friends and others who are in need of an improvement in an ins agent. Highly highly recommend them. I'm not sure why I didn't write this review earlier but I am now and I hope potential clients will see this and make the decision to go with Fred C. Church. Thanks for all the great years of service and continued service!!

If you are looking for knowledgeable people who can walk you through the most complex insurance…read morematter, these guys are for you! Good listeners, problem solvers, careful and comprehensive. They aren't kidding: people do come first here. Five stars is not enough.

Zero if I could! This guy calls me after I submit a quote…read moreonline, and all goes smooth, he gives me a better price for a bundle home-auto, and promises me he will take care of the cancelation of my old policy. Except not. Thank god I called to check, and my old policies were current and money kept pouring form my bank account... They said that both me and the new insurance must reach to them, and send proof of new policy, which I did, except this guy wasn't answering any of my phone/emails. I must add that he said "don't hesitate to reach out to me ANYTIME" if you have any questions. I guess it was part of his "training". Anyways, bad, bad way to start a relationship with this company; about this guy, his name is Xheims "James" Gjeci, don't be fooled by his assurances... That's so utterly rude, to do your job only half and then ignore.

THESE PEOPLE ARE FULLY SCAMMERS ! Seriously shop around for car insurance I guarantee you can get…read moremore coverage for a better price. They massively raised our rates out of the blue, and were super unhelpful and rude when we asked them about it. We canceled and found better insurance luckily. I tell everyone I know to avoid Geico like the Black Plague !!!!

Just had a baby and needed to get a life insurance policy for myself and my wife to make sure baby…read moreEmily is protected. A friend recommended Nick at GWC, and i gotta say, he was extremely understanding of our situation, he took into account everything currently going on and made sure we were not signing up for something that was going to make us struggle every month. 10 out of 10 recommend these guys to take care of your family.

From the owner: Don’t leave your family with unexpected funeral costs. Our Life Insurance Plans offer:…read more✅ Affordable coverage ✅ Easy application process ✅ No medical exams ✅ Peace of mind for your family 🌟 Click “Learn More” to see if you qualify! 🌟

My husband and I worked with Kaplansky via Arbella Insurance. Specifically we worked with Pam at…read morethe Chelmsford branch for the 2+years we had vehicles registered in MA. She was the pinnacle of professionalism, punctuality and no-nonsense communication. We especially appreciated her advice as we navigated the immigrant's journey of obtaining a US license and registration. She also helped to facilitate a title/ registration transfer from a family owned vehicle, saving us on fees and taxes, which we didn't even know was a thing. Overall, 10/10 to the Arbella-Kaplansky team. The rates are competitive; the service is excellent!!

Terrible customer service! Not helpful and didn't work in my interest to find the best rates!…read more Took days for someone to respond to an email. The agent sounded annoyed when I asked questions. Avoid at all costs.