We have usually been dealership folks just because we change cars out too often and they're always…read moreunder warranty. However, after recently moving to Summerville and recently keeping cars past their warranty, we were on the lookout for a local mechanic. We saw many positive reviews on Morrison and also on the phone they were extremely polite. Recently took the Volvo in for a brake line flush for preventative maintenance plus it was braking kinda funny, they took care of us and had us in and out around lunchtime. Clean shop, friendly folks, and prices were very reasonable. Taking the kid's BRZ in this week for some preventative maintenance and confident they'll take just as good care of us then as they did in the past. Overall, Kenny and Laura are great folks with a great attitude.

I initially went to Morris automotive several months ago due to their positive reviews. Since that…read moretime, I've had my vehicle repaired by Morrison automotive twice. Both times my vehicle was quickly diagnosed and repaired in a timely manner which I truly appreciated. The owner is very approachable and helpful. Today my driver's window became stuck in a "down" position after I ordered my morning Latte and I could not get it to roll up. It was cold and drizzling outside, and I went to Morrison to ask for help. The owner, I think his name is Kenny came out and helped roll it up! He offered to get me a price quote on a new window switch and contact me in a couple of days with a quote. I am so thankful that Morris Nissan was able to help me and is available to assist with my vehicle needs.

Good response time, but I didn't have to use him after all. But he was definitely willing and readyread more

We just had our second outstanding experience with Josh. He showed up on time, fixed a complicated…read moresituation without difficulty and cost less than similar service would have cost if we took it to the shop. We have old cars and will be giving him all our business from now on.

If you have a VW, you already know how difficult it can be to establish trust with any automotive…read moreshops for repairs/maintenance. I'm new to the area and I didn't have any connections or referrals to use when my VW needed help. I came across Ottohaus after some thorough internet searches, and I am so happy I did. 100% I will definitely be coming back in future - I wouldn't bat an eye anywhere else! My vehicle had some fuel injectors replaced previously from a mobile mechanic out of state, and started to act funny a few months later. They did a thorough inspection and fixed the issue. They even demonstrated the issue and correction for me when I came in for pickup. My car is running great so far and I couldn't be happier. From the receptionist Jill, to the mechanics who worked on my car - EVERYONE is so professional and knowledgeable. I am very pleased with their service, communication, and fair pricing! High recommendation from a VW CC owner for any euro-car needs. Thank you so much Ottohaus North for working with me, so far so good with my old VW.

Scott R. " This is story worth reading. I had my car at my local Audi dealership. my car went into…read moresafe mode February 2025. The car started without them preforming any work. They suggested that I replace a sensor but that might not be the fix. The car showed the same symptom a month and half later. the car was towed back to the dealership. It started again without them knowing why it started. The dealer flash the computer just to do something. A month and half later the same problem. Now its May of 2025. They threw parts at the car until December 2025. I was told Audi is suggesting a fix that they knew was not going to solve the problem. They said we can keep throwing parts at it and its not going to work. Or you can take your car. I decided to take my car still not working. they gave me a bill for 11,000.00 when I asked them to justify charging me for not fixing my car. He reduced it to 3500.00. I had discussed my issues with 0TT0 HAUS of Ladson SC. They said they would look at the car. After having the car a week. They wanted me to sign off on the work that they felt might solve the problem. I saw the determination in Jason's eyes. I went home and told my wife he's going to fix her car. I missed the call January 5th. When i listen to the voicemail that said the car was running. I'm going to be transparent I shed tears of joy. I want to thank the entire team at OTTO HAUS of Ladson. you guys are officially family now.

Took my jeep to them do to an oil change earlier this year, the incompetent mechanic must have used…read morean impact gun on the drain bolt because the bolt is stripped and washed is visibly damaged. First and last time I take my vehicle there.

There is no better place to take your car. Not even the dealership can service your car the way the…read moreteam at Autoworks can. I am the son of a mechanic, and the team at Autoworks treats customers the way my dad did: with respect, honesty, and fair pricing. Stop driving out to the dealers in far away towns and bring your car to the locals.

I have been here for minor situations and they have done a great job. Oil changes changing some…read moresensors

Today I went to Pit Stop Service Center II on Main Street in Summerville. I was having a problem…read morewith the tire pressure being low in my tires where the light had come on my dash. The gentleman was very quick to come out and help me and he took my car and they checked the air all the tires and made sure that they had the proper amount of air. And they also Found a nail that they removed and they plugged it. They didn't charge me anything. I take my car there to have the oil change the people kind and friendly. I would highly recommend the Pitstop Service Center, #2 very good service very helpful people.

I was originally quoted $1,640 for my repairs needed on my car by Midtown. After involving my…read morewarranty, the price jumped to over $3,000. That alone seemed sketchy to me, but I was told this was because OEM parts were being used, and higher labor rates than what a warranty would pay. After work was completed my invoice reflected this. Shortly after the repair, my car developed issues. A second opinion and my warranty company, both indicated that aftermarket parts appeared to have been installed. When I brought this back to the shop, I received conflicting explanations that didn't line up with what I was originally told. When asking why I was told the issue was due to a vendor supplying the wrong parts that they believed were OEM parts & that they went through a third party vendor rather than going to the OEM dealer due to some kind of warranty the OEM dealer didn't offer them (I was not informed of any of this or any additional warranty info during installation.) Prior to picking up my car I requested this explanation in writing. Upon pickup I was initially given an invoice that read "previously installed OEM parts" still... After everything that was discussed. When I then asked that statement to be corrected on paper they did, but why put that there wrong to begin with? Midtown did take the car back to address the issue without push back, but the lack of consistency and transparency was extremely concerning to me. Even though they did fix the situation, by installing the OEM parts I do not have warm fuzzies. It was beyond stressful and frustrating. I absolutely hate that here I am trying to stay local and put money back into MOCO by going small business and in return losing all trust. Do better.

Recently had a brake problem. Went there explained the problem and 3hrs. later new rotors and pads…read moreAND about $200 less than my brother estimated. All 3 ladies up front were all very nice and shout out to Sara as has a great sense of humor.

I called to get a price on how much they would charge me to put a set of spark plugs on my 2018 GMC…read morepick up truck along with a coil pack that I have purchased. They quoted me $483 which is absolutely ridiculous, they're working on on Covid prices so I shopped around and found H&H auto that quoted me 190 so much more reasonable, these guys ain't gonna retire off of my money!

Update (see original post below):…read more Bottom line: they found the problem, fixed it, shipped the car to us, and covered the rental car. Longer story: In response to my original post below, upper-management contacted me and offered to do whatever it takes to get the car repaired. I dropped off my car the day before we were supposed to move from SC to TN, and their master mechanic got to work on it early the next morning. He found the problem: their other mechanic cracked my fuel tank when banging on it to get the fuel pump out, which was causing a fuel leak. It's hard to believe this mechanic didn't notice this when he did it, which would have saved everyone a lot of trouble and Paul's Car Care a lot of money. As a result of the cracked tank, they had to order a new fuel tank, but we were moving that very same day. So, they offered to fix the car and ship it to us in TN. When I requested that they cover a rental car, they offered to cover $100. After a little back and forth, they offered to cover the rental car until they returned out car. A week later, they returned my car with everything working properly. -------- ORIGINAL POST Bottom line: they damaged my car during the repair and didn't fix it. The story: I brought my car in for a fuel pump replacement on 5/16/2025. They replaced the fuel pump, but now I can't fill up my gas tank. Brought it back to them on 3 different occasions, but they couldn't figure out the problem or fix it. So, now I can only fill my car up with a little more than half a tank of gas, which, as you can imagine, is very inconvenient. The manager, Cody, repeated said he was "stumped" and had to call others to try and figure out the problem. And, he would only bring up possible problems when I identified them first. Seemed like he was trying to send me on my way thinking there was no way to fix the issue. He also admitted that the mechanic working on my car was inexperienced, while simultaneously claiming he couldn't have damaged anything, specifically the fuel canister that is right next to the fuel tank. And, Cody continued to insist that the mechanic does reliable work, even though redo his work by reinstalling the fuel pump the mechanic installed... Cody did offer to replace the fuel pump, said he ordered it, and scheduled a follow up appointment. But, when I showed up, he said the part never arrived. He never bothered to communicate that to me before I drove all the way across town. And, he never offered an apology for wasting my time. To their credit, they did replace several parts without charging me, but this was not without some back-and-forth. And, at the end of the day, the problem still persists. So, I'd love a refund on the fuel pump replaced--the repair that resulted in the damage. Wasted a lot of time and spent a good deal of money with this shop only to be left with a problem I didn't have before I brought my car in. They're either incompetent or dishonest, or a combination of both. Very frustrating. I would recommend you try Gerald's or Marks Super Service Center instead of Paul's Car Care.

Friendly, reasonable cost. All-around great experience! Would definitely recommend Travis!read more

I thought I was going to get my vehicle fixed by a professional.. I was wrong I ended up having to…read moretake my car to another mechanic to redo the work that I paid Travis to do. What a crook, then he stopped responding to my calls and messages, I do not want any money back or anything I just want a apology for ripping me off and making comments about my disability some people are not blessed with the ability to walk m