We contacted CNC Service on a Saturday to assist us with our horse trailer. The hub had broken off…read moreof it and we had to pick up a horse on Sunday before we went back to NC. They requested pictures, which we provided, and they said they could fix it but the service call fee was $125. We agreed to pay the fee. They were very responsive at first and showed up on time to do the work. After inspecting the tire, bearings, and hub, they determined that we needed new bearings. My husband went with them to the store and purchased the parts that the repair guy told him to buy. They returned and completed the repair for $285. The next day, we drove 1 hour away to Wadmalaw Island to pick up the horse. When we got to the barn, the tires started smoking, the hub popped off again, and my entire tire fell off. This is extremely dangerous and could have resulted in serious injury to myself, my family, and the horse if it had happened while we were on the road back to NC. Luckily, it happened before we put the horse on the trailer so we were in a safe location. I reached out to CNC and they said that they should have replaced the hub in addition to the bearings. My husband stated that they never asked him to purchase a new hub. In the end, we agreed to receive a $100 refund since the repair did not hold. We had to take an extra day off from work in order to get the trailer to a repair shop on Monday since everything was closed Sunday. When they inspected the wheel when we got there, they found that the old interior bearing was never replaced. CNC just added the new bearing on top of the old one and put the old hub back on. The repair shop said that they would not have been able to secure the bolts well either because of the double bearings so that is the reason the tire fell off. I reached out to CNC and asked for a full refund since they did not actually complete the repair and they put us in a very dangerous situation. They are not responding. They have not taken responsibility for the situation. I highly recommend taking your vehicle to another repair shop versus using this service. We trusted them to fix our trailer and make it safe to drive. They are supposed to be the professionals so we purchased the parts that they told us to and took their word for it when they said it was fixed. Instead, we ended up in a dangerous situation that could have ended much worse if we were on the highway. Please do not put yourself in that situation. Stay safe and take your vehicle to an actual repair shop

Honest, affordable, and thorough. This mechanic is a diamond in the rough. I was vacationing in…read moreCharleston when my Volvo xc90 let me down. Fortunately, I found this family owned business online. I was a little apprehensive about the setting, but this guy proved his knowledge and expertise with my imported vehicle. I live 700 miles away, but contemplating making the drive back to Charleston for any more mechanical work. Cliff totally rocks!!!

My daughter totaled one side of her SUV, a total loss per insurance company. Being a college…read morestudent out of town I really just wanted to repair it as a salvage and ensure it was safe for her to drive.Jeff and his crew did an amazing job...they worked with me on the price,since we all know insurance doesn't pay much out...and the work was done in about 2.5 weeks,thankfully using whatever salvaged parts they could. The car looks like it never was in an accident,is running perfectly and has held up with no problems the last 3 and a half months. Hopefully I won't have to go through this again,but if I do I won't take the vehicle anywhere else but Jeff's Auto.Thanks again, Jeff's!

Tucked away off of Trolley Road, Jeff's Auto is a gem . The bumper of my parked suv was ripped off…read morewhen a driver backed into it and their hitch caught under my bumper and ripped it off along with the headlight washer cover and fog light bulb . Dave at Jeff's Auto was so nice in helping me to repair these damages. He acted quickly to get the parts ordered and he treated me with respect. The pricing was fair and the repair was done in a timely manner. Dave explained the details of my repair in a manner I could understand and I felt confident in the quality of his work. I would recommend Jeff's Auto and will be a returning customer when I need auto body work.

I'll spare the details but the communication was awful. Im a pretty patient and understanding…read moreperson when it comes to mistakes but i began to get frustrated when what they were doing seems unethical. They increased the charge of my diagnosis twice and didnt mention the increase until after the fact. I just wanted my vehicle out of there and during the check out process i was almost overcharged $150 after disputing it. It was a mistake on their part but those mistakes occured throughout my entire experience. They also have an AI bot who takes calls and its very frustrating. They are also extremely over priced. As soon as i got my vehicle back i called other shops and they were a 1/3 of the price cheaper than what was quoted. Please spend your time and money elsewhere.

We brought our car in on a Saturday for a specific noise during light acceleration and an overdue…read moreoil change. After diagnostics, we were told the noise was from the CV axles (and that brakes were also needed). We agreed to replace only the axles, quoted at $1,600+, and were told the car would be ready Monday or early Tuesday. From there, communication completely broke down. We received no proactive updates. Multiple calls were routed through an AI system with no callbacks. When I finally reached a person, I was told the staff member handling our car had been out sick and that parts were delayed due to a storm. Totally understandable -- but no one called us, despite us coordinating work, school, therapy appointments, and Uber with one car. We were then told the car would be ready Wednesday, but again received no call. On Wednesday, we were told one axle never arrived and repairs would be done Thursday -- again, no prior notification. When I picked the car up Thursday and paid $1,500, the exact same noise was still present within a quarter mile of driving. I immediately returned. After initially being told it was due to not replacing the brakes (it was not a braking noise), they test-drove the car and then said the real issue was a gunked-up timing chain/belt, which they "fixed" with another oil change and flush. The noise stopped. That raises a serious concern: why were $1,500 axle replacements done when the original issue was misdiagnosed and resolved with an oil change? Had this been correctly identified, we would have made very different decisions. Between the misdiagnosis, repeated missed timelines, lack of communication, and unnecessary expense, this experience was extremely frustrating and left us without confidence in the work performed.

Reliable service and reasonably priced. They are fully mobile so they came to me which was…read moreconvenient.

From the owner: We honor our word of doing repairs right the first time with reliable service, fully mobile service…read morein which we come to you to fix your truck or car needs. We also work on heavy equipment and machinery.

Best place to take your car or truck. Great services very friendly and great price. couldn't ask…read morefor a better place. Great staff and a great team.

the wait time wasn't bad as I had no appointment. Service technician was helpful and counter people…read morenice

I had this shop replace my oil pan gasket and do some transmission work on my 66 mustang, and they…read moremessed up both. My oil pan gasket leaks a ton of oil, and when I took it back to get it fixed, they blamed the leak on my oil pressure sending unit. When I got the car home, I cleaned all the oil off and the only leak was from the rear of the oil pan. The transmission work I had done they completely messed up. I had the bellhousing replaced, clutch fork replaced, and some other stuff. Recently, I noticed my clutch pedal feeling very heavy and my transmission started grinding when I shift. I pulled the transmission and found that Edwards hadn't put all the fluid that leaked out when they pulled the transmission. There was only 1.5 quarts, when there should be 3 quarts. And to top it all off, none of the bolts for my clutch where tight. Some were hand tight. Because of Edwards, my transmission is destroyed and I have had to replace it myself, and my clutch which was $1,000, is potentially destroyed. Do NOT take your car here

DON'T bring your car here! I turned in my vehicle on 11/18 for some suspension repair, brake work…read moreand tire rotation totalling over $2,000. When I picked up my car, my emergency brake no longer worked -- technician failed to properly restore the vehicle to safe working condition. Owner then called me numerous times claiming I am being dishonest on my review and then, just today, threatened to sue me because I exposed the shop for faulty repairs. I will NEVER AGAIN allow Edwards Automotive to touch my vehicle for any reason. UPDATE: 11/22/2024 @ 4pm Independent repair shop found and fixed this problem caused by Edwards Automotive: "Emergency brake not attached to rear drum on driver's side." Facts matter.

Very disappointed, don't think I'll be back or recommend it. Set up an appointment 1 month in…read moreadvance, motor home was supposed to be in there for 4 days to seal the roof, repair a small patch in the floor and replace a shroud around a skylight. Got it back month later. Called weekly, got the run around, it was almost offensive. One time I was told they were waiting on a really nice piece of trim coming in (by that they meant quarter round you can pick up at any hardware store). They replaced skylight glass saying it was damaged, didn't call first with a price (how do I know it was really damaged), didn't replace the shroud like I asked. Shop folks were not very professional. I thought I was going to spend decent money and get good service, I was wrong. Total bill was $2700, overall experience was not worth that and the picture shown is what was left behind (they did even clean up their mess). Like I say, disappointed.

I took my travel van, a Winnebago ERA there for service for 6 years. Never had any issues…read more Sometimes the bill was a little pricey, but if you have a lot of experience owning an rv, you have to know to expect that sometimes. RV's are not cheap and require regular maintenance. I then purchased a slightly used Winnebago View class C from them. It had a few issues. They got them fixed right away. The main cabin door had some problems. They worked hard to get Winnebago to replace the door under warranty as the RV was pretty much new. They were able to get me a brand new door. They are cosiencious about their customers and they try hard. No RV repair shop is perfect, but they put in a lot of effort to please their customers. George is great, and Maddie in customer service is always professional, nice, and helpful. I would highly recommend Protech. And Paradise RV. These are good people who try hard.

We had to get our truck fixed as we were in from out of town visiting family…read more Great turn around and fair pricing. Well run shop.

AMAZING!! AMAZING!! AMAZING!! The amount of things I had for…read moreGreg to fix on my car came at such a reasonable cost and time! Then when I called him because of something going wrong with my breaks, within 24hrs I had my car back, good as new! He was highly recommended to me by many people. Im so glad I listened! I'm very happy and will recommend him to all my friends.