Juan did a fantastic job. On time, did a great job explaining everything, great work quality…read more Really can't ask for anything more...

Friendly and professional service at a fair price. Happy to cut the cord with their help.read more

Terrible!! Ordered online and locked in a price with an optional phone. I choose not to get the…read morephone, only needing internet, and was assured the price was the same and told to go into any store to pick up equipment. The Greeley sales man told be I had to hook up a phone or the price would be double the price. He refused to give me equipment unless I activated a phone line. I then called the main Xfinity number to verify the price and terms. I was told that this store was not honoring the terms and trying to upsell. The dishonesty was profound and the man literally became angry when I refused, told me to get service elsewhere, and stormed off leaving me standing at the desk. I went to a different store and was given the equipment without the drama. Don't give them your business. Don't take their word for anything. There are many official stores that aren't owned by greedy, lying, creeps.

I walked in because I started receiving upwards of 40 scam calls daily starting from 06:00hrs…read more Haven't had any complaints with our service up to this point, but I asked what they could do to help me get the calls to stop. The employee looked me dead in the eye and said, "We can't do anything. Well, unless you pay another $10 a month, then we can make it stop." So... You can do something, you just won't unless I have deeper pockets. Your customers are being harassed, but profits are more important. I don't know how my number got out to all the scammers, but it wouldn't surprise me if Xfinity sold it to them to force me to pay extra. Looking for another cell service provider now and will NEVER return to Xfinity! I'm going to tell everyone about this!

Highly recommend Jeff for TV mounting. He arrived on time, well prepared and we got straight to…read morework. Ours was a challenging project- an 85" TV mounted overhead. Jeff is thoughtful, experienced and communicates well. Thank you for your valuable insights and assistance on this difficult install!

I had Jeff out to install an OTA antenna. I had assumed he would need to put it in the attic but he…read moredid a thorough analysis and put it on my roof. That setup was less expensive and I have great reception now. He's super friendly and was able to work with my schedule. I got one other estimate to do the job and his cost was literally 1/10th of the other one.

There are a lot of drawbacks to this service. Technically it works well and we haven't had any…read moresignificant outages or troubles. It's not cheap, and it seems like everything you want costs extra. They barrage you with up-selling telephone calls, usually on the order of three free months of HBO and Showtime (after which they charge a lot). If you don't cut them off early and firmly they'll sign you up for it without your permission, then you have to call them up and persuade them to cancel it, which is also difficult. The worst part was when I sold the house that had the service. I had no trouble disconnecting the service, but they said they would sent me information later on how to return the equipment, but I didn't receive anything. If you don't return it within 21 days they charge you a fee. I called and after being transferred twice got them to agree to send another return kit, although it never arrived. I called again, got transferred again, and had them send another return kit. I'm now waiting on that one; we'll see. On-phone time for each call was about 30 minutes (including some more up-selling). Update: I finally got my return instructions, which were: put everything in a bag and take it to a UPS store, they will do the rest. It seems like that could have told me that on the phone, or even in the initial email, and saved a lot of trouble.

On 06/04/26, I cancelled Directv after over two decades because of increasing charges. In speaking…read morewith a representative on that day, I was informed that invoices are billed one month in advance, and that by cancelling on the 4th of June, for the billing cycle of 05/29-06/28, my service would be ending after the 28th. Today, I received an invoice for the period of 06/03-07/02, indicating i owe for one more month of service. In speaking with Nel (#NM475E), a supervisor, he disagreed that they bill in advance, and would not prorate, given that I cancelled seven days into their billing period. I am hurt, by the way they treated a long time, loyal customer, by deciding to get as much $$$ as they could from me. No wonder they are struggling. GOOD RIDANCE!

We had TDS internet for 7 years and have had consistent drop outs and slow speed in Johnstown CO…read more(despite having Gig service). We have also experienced billing SNAFUs on several occasions. Once Xfinity became available, I decided to cancel my account in early May 2026. I called and spent 2 hours on the phone and finally got a rep who told me they would send a return shipping box for the modem. That never came. I called again and was told they would ship out another return box - and it never came. Meanwhile, TDS charged me a $179 fee for equipment not returned. I found the local TDS office and delivered the modem in person. The employee said that my account had been adjusted to note the return. Today I received a bill!!! TDS is a crappy company that oversells service while shortchanging servers and infrastructure, and has the most customer unfriendly and convoluted business practices I have encountered. AND their website has dead links.

Avoid TDS at all costs. EVERYONE at TDS is incompetent, from the Techs who install to the customer…read moreservice department, billing department, and even supervisors. Every employee has a far different answer from the previous one and then each employee simply states, "I don't know why the other employee would say that!" But then further messes up your account. If you want to avoid a headache, avoid TDS. Not one employee here knows what they are doing. -and all I had was internet, which apparently is too much for them to handle.

Today I have been trying to get dish to solve this issue. It's been like this all week. We have…read morethem on the phone daily. Today it was a nightmare. We have had them on the phone all day. My husband talked to them first. I have taken the last 10 calls. Needless to say that I am totally pissed off So they told me that they would send a service man could be here on Sunday . Sorry but that is not acceptable. I'm waiting for them to return my call. If I could give them a ZERO I would. If you are thinking about dealing PLEASE don't.

Dish is one of the most scams you will have don't get dish network I called them a few weeks ago…read moreand they told me that I could get a payment arrangement but charge me 15 dollars so I said ok a week later my service gets shut off so I called them they charged my old bank account when I told them not too but throws ass---- did and now my bank account is over drewed and they won't help me too get my service back on and there customer service people hang up on you for no reason at all and they don't care about there customer all they care about is there selfs and money there very rude and unprofessional so I wouldn't get dish network plus I was promised 150.00 a month a month later my bill was almost doubled that and when you call they tell you oh well we can't do anything about it and your bill gets higher and higher every month

They shut down my service and then when I took all my equipment back like the modems in the boxes…read morethey failed to issue the credit for my account and now they think I'm going to pay it all and they're out of their mind .

Had issues with Porting a phone number, Roberto was amazing at figuring out the issue and…read morecorrecting it after multiple other on the phone could not. Courteous, knowledgeable service, thanks.