I have had 2 different situations that needed auto body work. It is hard to trust something…read moreexpensive to just anyone. I searched and read reviews. Why Dee Gainey's? Time in business. Family owed which means they depend on good, honest work and word of mouth to stay in business. Reviews were good. I am so thankful I decided to go with them. The first work was done on the front end. Turned out great. And this time was even better. For me, they worked with two different insurance companies, they have a relationship with a rental car company that makes it easy on you. They went above and beyond to help me out on a problem that had nothing to do with their work. They truly cared that I left pleased with the work that they had done as well as me having a fully operational vehicle. I don't want to have to need them again, but if I need auto body work done, I will return to them without a doubt. Pleasant and kind.

These folks did a great job. Family run business. Everyone…read morewas super friendly and helpful. Quality of work was fantastic. Will use them in future.

Unfortunately my car was involved in an accident in Charlotte and we were referred to Caliber…read moreCollision . The repairs were done on time and kept us informed throughout the experience via text. Glen was our point person and he provided detiled updates. They worked directly with our insurance and also the rental car agency. Overall , a great experience .

They did an awesome job on my car and customer service is really phenomenal. Kept me up to date…read morethrough the entire process

herlam helped massively I was stranded on my bike & he helped me with tools & know how on how to…read morefix it. I was stressed scared all of the emotions cause I thought had to pay hundreds for a tow and then pay to fix it so massive help from herlam. THANK YOUUUU

Dropped my truck off here June 21 2025 because of a overheating issue and it sat in a bay for 6…read moreweeks and finally called and said the couldn't do it and jt got towed to another shop were the sai the motor was blown and they said "We replaced the radiator hose,batteries,and thermstat" and they didn't do any of that and on top of that they stole atleast $3000 worth if personal item and my dad called corporate office to have the problem resolved and we have yet to receive a call back also they stole a family heirloom. DO NOT RECOMMEND GOING HERE!!!

DONT GO HERE. If I could rate this place 0 stars I would…read more I had a terrible experience at Valvoline Instant Oil Change and feel compelled to share it so others can avoid what I went through. After my oil change, they forgot to put my engine splash shield back on properly. The very next day, while picking my mom up from the airport, I heard a loud crash while driving. I pulled over and saw the shield dragging on the pavement. I had to lie on the hot ground and try to pop it back into place myself. In the process, I cut my hand and still had to deal with it falling off two more times before I even got home. In over 10 years of car ownership, I've never had something like this happen. Later that night, I got a notification that my oil had been overfilled. When I brought the car back the next day, they admitted that the bolts for the splash shield were never put in, and yes--they had overfilled the oil. But the worst part? Three weeks later, I took my car to the dealership and found out that the oil cap had not been put on properly, and my car had been leaking oil the entire time. Absolutely nothing was done right, and no manager ever contacted me about any of this. I've truly never had such a bad experience with car service in my life. I'll never go back to Valvoline, and I highly recommend others avoid them as well. Also my dealership is significantly cheaper.

10/10 recommend. We…read morealways take our vehicles here to get oil changes. Pretty quick but the best part is all of the workers here are super courteous and kind. I have been serviced by several teams here and they have the BEST customer service. They explain everything thoroughly, dont make you feel like an idiot for not knowing, and dont push at all on extras. You can usually find a coupon online too so they are one of the more cost effective places to get an oil change. They are open on weekends, and weekdays and have great hours. Best part is, you can sit in your car. If there is no line then you will be in and out in about 15 minutes.

Came here with a tire that has a nail, met Marvin great customer service and found a tire in great…read moreshape almost new. Very reasonable prices for all your tire needs. I came here at 11am so it's empty:) Thanks again Marvin for your service. Also thanks to CAM great service great guy. Took care of me at the register. Gave me some business cards and a well written receipt. Really glad I picked this place. If you're in the area and came into a little trouble with a nail on a tire. Or are just looking to buy good quality tires, hands down is the best place to go. Will be coming again this week to buy a spare tire and update my other car tires thanks guys. They also have other locations just incase you can't make it to this one. Almost new tire for $50 wow! If I can give you 10 stars I would.

Get there early and look for Nick. He's direct and to the…read morepoint but he's good at his job, he'll treat you right, and he's honest with you. I keep going back for all my tire needs. Nick and his guys do it right.

This is by far the best car inspection place in Charlotte that I've ever been to! If your car did…read morenot pass an inspection, which was my case with my check engine light popping up, Anthony will tell you everything that you need to have done to your car in order for it to pass the inspection. Anthony is also the most respectful and friendliest young man that you could ever encounter! And you cannot beat the price for your inspection at this location! I highly recommend coming to this location for your car inspection! You will not be disappointed!

I was in and out in 10 minutes. Coming from a state that doesn't require an inspection anymore he…read moregave me all the info I'd need at the tag agency. Friendly young man with impeccable manners. Painless and affordable experience.

Rusty at Liberty Buick was great and truly caring about his customers. He made the whole experience…read moreeasy and stress-free. The overall atmosphere at Liberty Buick was welcoming and pleasant. I highly recommend working with him!

The dealership has the potential to have a great, family-oriented culture, but the leadership from…read morethe GSM, Chris, takes away from that experience. His communication style often comes across as short-tempered, dismissive, and lacking empathy, which creates a negative atmosphere for employees. Strong leadership should build people up, encourage teamwork, and foster respect. Unfortunately, that wasn't my experience, and I believe this leadership style hurts employee morale and the overall culture of the dealership.

sherry and the auto tech are great at this location!! highly…read morerecommend and I never do review!! special place!!

I came in to have tires replaced. I received such good service I came in later in the month for a…read morethermostat replacement. The superior customer service from Sherry and the quality, professional work given from the mechanics was a win-win for me. Clear information, swift diagnosis/repair and reasonable pricing. This is now my permanent repair shop!