My car battery died close to midnight about 5 miles from home. After an hour of calling different…read morecompanies I called here and was initially told 90 mins before someone was available, I said I would call back if I could not find someone sooner. They called me back within 15 mins and had someone to me in 20 mins Hector was so nice, friendly, and made me feel comfortable. I'd definitely recommend their service.

From the owner: We have been #1 in Connecticut for over 3 years running. Timely, professional, and priced right…read more We understand that being in need of our emergency services is important to you. No job to big or small

I called for jumpstart of my car and they did it in a second. Thank you so much for your great…read moreservices!

From the owner: We provide lockouts, jumpstarts, fuel delivery, air inflation and tire changes 24/7read more

I parked it on the street while a dumpster was placed in our driveway for work. Unfortunately it…read morewas towed and the cop treated me like a lying criminal because it wasn't registered. Though he could clearly see the dumpster in my driveway. While he was obnoxious the tow guy, Tariq was very kind. I got everything situated the next day, unbelievably and the secretary was super helpful. I called before I went and explained that I needed to get clearance from PD first. When I went into the office, they process everything effectively. It's cash only and only the person the vehicle is registered to is allowed inside fyi. I would definitely work with this company in the future and recommend.

On December 9th my car had a lower ball joint/ axle failure, my car broke down right in front of my…read morehouse & I only needed it towed back into my parking lot. Out of respect for confidentiality we'll say "driver" * I called about 6pm and Driver#1 arrived quickly at the scene, he was kind and I only needed my car towed/moved over 150ft-300ft no more than that. in the process he damaged my vehicle while rolling it off the tow, (*without taking off the damaged wheel mind you*) *in the process of rolling it back, he runs out of space and can't get it fully off the ramp, and my front bumper popped out, the brackets on them broke, the damaged wheel he didn't take off bends backwards into my wheel well, when I then tell him to stop, he tried a bit more and scraped my muffler & back bumper onto the asphalt curb in my parking lot. *Driver#1 ended up calling his supervisor Driver#2 and we waited an another hour before he arrived at the scene, Driver#1 was already dodging accountability for the damages he caused and I showed him and Driver#2 the before & after pictures & videos, I have from before and after they touched my car, I have also sent these to their office email as well to make a incident report. They also have their own before & after photos. *Driver #2 has the bright idea of taking off the damaged wheel that Driver #1 bent backwards into my wheel well, and I asked him "is that not normal procedure, like do all the drivers try to do it like Driver#1 or what? Because taking off the wheel would've avoided damage to my wheel well there." I was answered with "how driver#1 did it how typically how all my guys do it" *So then why tf are you taking off the wheel now, if that's not how you normally do things?¿ bc they know they fucked up and added additional damage to my vehicle that's why... *Anyways After about two weeks of them dodging me, giving me the run around, after calling them and following up, eventually I today now 10 business days later, the main supervisor in the office claimed he looked at the before and after pictures, I sent and that his drivers have, and said my car was already damaged beforehand and they "aren't gonna be covering anything" *despite it taking 2 separate men, 2 separate trucks, 3 hours, $180 and (*extra damages ontop of my reason for calling them*) all just to move my car 200ft over. I had to follow up with these people & had a terrible experience every single step along the way & I gave them more than enough time, I was cordial at first, they claim damage free towing and that they're insured. But where is that ? It remains to be seenTheir actions tell me otherwise! If they treat a stock height Honda accord so carelessly imagine how they handle clientele with more expensive cars. I called them bc they were the only ones open. I'd rather let my car sit in the middle of the road and get hit than to call them again. There's so much more to it but seriously I wouldn't wish the additional troubles on anyone, avoid these people at all costs. Nobody down on their luck should be charged $180 to move their car 200ft, add extra damages, take 3 hours to do it, and then have that same "service" neglect to take responsibility & accountability for the employees actions and business itself. They befuddle me with their bad business practice. Whether you have a nice, expensive car/truck or a shitbox don't call these people.

I called Mercedes roadside assistance and asked for help. They assigned it to Citywide Roadside…read moreService. I waited about an hour for the truck and when it got there, it wasn't a flatbed. I questioned the driver about towing my car from Waterbury to Fairfield with that type of truck and he said it would be fine. I took a couple pictures of my car and the truck and then the driver said he wouldn't take it and left me stranded. Mercedes did send someone else but, this place stinks. I don't know how they stay in business.

I was not close when Mini Cooper roadside dispatched them and immediately they were on their way…read more(45 minutes to me) on Memorial Day. The guys were super nice very helpful and encouraging and quick and efficient. I would definitely recommend them.