Always reliable and courteous. There was an instance where they could have done unnecessary work…read morewithout my knowledge and avoided a more expensive repair fee.

I own a Ford truck that had an intermittent fuel pump function. It caused me need road service…read morecalls several times. I brought it to a dealer in Glastonbury Ct. Two days later I had a $209 dollar bill and stuck again. Farmington Motor kept it for more than a week. They found the problem and fixed it for less than the estimate.

I was rear ended and was worried I may not get quality work done on my vehicle as I have gone to a…read morenear by auto shop in the past and received horrible service. I must say I'm glad I picked Berlin Auto Center. The owner John was very nice and professional. My vehicle was fixed fast and when it was done it looked just as good as new. I highly recommend Berlin Auto Center if you're looking for a great Auto Body Shop

had my car repair and was very happy great job mikeyread more

in my experience, the management within this place lacks a sense of fairness with regard to the…read moreexpense paid and the ultimate quality/integrity of service provided...Good luck to those who end up with any leaks which occur a few months down the road after getting any major work done.

Replaced my transmission with them and had a leak shortly after. Took it back to them to see if…read morethey can help and find the leak and they said it wasn't leaking. Had another mechanic fix the issue THEY CAUSED. DO NOT GET YOUR WORK DONE THERE!!

This review is for AAA Roadside Assistance, which Mike's offers. As background, a friend left her…read moreToyota Highlander at my house while she went to visit friends and relatives in GA and NC for three weeks. I am also only a few miles from BDL airport, where she flew out of. Her vehicle wouldn't start this morning. I tried jumping it to no avail. Called AAA, and "Josh" showed up about 45 mins later. He was able to start it w a battery pack, and diagnosed the battery (needs replacement) and electrical system. Very professional, knowledgeable, courteous, and helpful. 5-stars

Another visit to Mike's Auto. Great service,friendly staff. And good prices. Would never go…read moreanywhere else.​

I purchased my daughter's BMW 2016 X4 with 114,000 miles. She lives the North Shore. Boston has…read morebeen taking it to NorthShore Autoworks , specializing in Bmw's, etc. they told her that she would need front brakes in future and oil pan leaking mildly . Could wait until this fall 2026. I bring it to Portland automotive and they tell me I have about 15 things that should be addressed , total of $7200. Somehow, I didn't feel comfortable with the service manager owner when I asked him if there was flexibility in pricing during a text exchange, he did not answer. He seemed annoyed when I asked him if the parts were OEM, there was no detail on the estimate, In this regard. I have driven BMWs for 20 years. So I just got a phone call from a very highly regarded Bmw mechanic in West Hartford, who is known for as honesty. He told me my brakes were 75% fine a little wire on the rotors on the front and a little less in the back, but nothing I had to address right away. Whereas Portland automotive told me I needed a complete thermostat sensor yada yada when they check the codes, this Mechanic and West Hartford said he would do less and then see what happens (instead of trying to gauge me.) what convinced me to get another opinion was reading the reviews on Portland automotive, which seems sketchy, especially by men who probably it appears to me no more about cars versus the women to think they're very nice. Well, I'm a woman, but I go with my gut instinct, and in this case, it told me to go elsewhere.

Terrible customer service. Wanted mr to wait ONE HOUR to simply swap puy a disposable battery in my…read morekey fob. If they're that slow when it comes to service I wpild never trust them for anything truly difficult.

Had my emissions test done there for my registration they were very courteous and very prompt on…read moredoing the test. I would recommend them for getting your test done. Have not had any mechanical work done there, but I think I will try them out in the future starting with an oil change tire rotation to see how they perform

If you don't DIY, or want to be over charged,…read morePick Personal Auto Care. They're a AAA approved repair shop. I got a 24 month warranty And a 10% discount off the repair cost of my last service. That saved me hundreds, from the National chains, and thousands from the dealer. John Christopher

I reached out to Northeast Motor Werks about a specific issue I was struggling to resolve. Without…read morehesitation, they told me to bring it in to look into the issue further. Upon bringing my car in, I was met with a professional service interaction that far exceeded my expectations. They listened to me, acknowledged my concerns, asked me questions relevant to my issues then presented me with a straightforward approach that genuinely felt honest and comprehensive from the beginning. At no point did they try to sell me anything I don't need and in fact, steered me in a more cost effective option that served me better than what I thought was needed. They communicated costs and expectations with me throughout the process, resolved my issues, offered continued support, and charged a fair price while performing professional grade work. Highly recommended!!

NMW is an absolute godsend. I took my G30 (that I've had ~6…read moreweeks) there for a second opinion - sort of out of desperation but also because I wanted to step outside of my comfort zone and build a relationship with a proper independent shop. This is my first BMW and based on what was discovered by NMW, I feel as though I got the short end of the stick. Details aside (though I did write a separate, long-form review recently, *hint hint*), the NMW crew are extremely personable, transparent, and thorough. I am beyond grateful for their guidance and their prices. Absolutely recommended if you ever need service or want a second opinion on an issue with your Euro car!

I had given my 1987 Nissan 200SX to Mark who looked over my car which had a smashed up front popup…read morehead light smashed in, along with a dented hood, and crippled fender, and broken side marker. Due to the rarity of my car Mark mentioned to me he is able to repair my car, but sourcing the parts would be difficult. Luckily I know how to get the parts from my car, and so I brought it to him and his team was able to get my car back on the road quickly and looking even better than before! Everything was lined up and looking new and refreshed. He was able to redo my pin strips on my fenders, and blend the paint with the rest of the car so it all looks and feels fantastic! Will recommend this place for body work for sure!

I want to that they did a wonderful job with my Nissan and they didn't even charge me and I bought…read moreit to them which was so amazing for me because I'm and my husband passed away so they made me feel like somebody take . They did a wonderful job so I was like I would like to tell you they do excellent work so search and go thank you guys for treating me with dignity and respect.