I am forever grateful to the staff at Mark Crump's agency for assisting me with insurance policies…read moretailored to meet my financial goals. Mr. Crump educated me about the functions of policies tailored to my short and long term goals and how securing those policies would benefit my financial portfolio. I am at peace knowing I'm building financial security that will serve me and my family for many years to come.

From the owner: VA-145921 Our mission is to help people manage the risks of everyday life, recover from the…read moreunexpected and realize their dreams.

Excellent service setting up renters insurance. Tracey couldn't be more nice and helpful! The…read moreresponse time was so quick and efficient! Thank you for great service!

Today I have been with State Farm for over 30 years. I was with Jim Fullen for a while. And then…read moreTaylor Etheridge took over. I love having my cars, my house, and Life Insurance through State Farm with Taylor Etheridge. They're a very professional business and everyone in the office is like family. I would highly recommend this office with Taylor Etheridge and company. Wendy and Steve

AJ Farley's State Farm office is right next door to my massage therapist, Soulful Journey. I had…read morebeen thinking about some insurance and financial matters, so I decided to stop in and ask a couple of questions. He made time for me right away, and his secretary was very sweet and accommodating. When I sat down with Mr. Farley, I explained what I was looking for, and he gave me some great ideas. He also set up a few appointments and has continued to follow up with me until I'm ready to move forward with the services I want. If you need insurance--life, burial, or any kind of financial services--reach out to Mr. Farley. He'll take good care of you and your family.

Great service and great price! Sarah is extremely responsive and a pleasure to work with! I moved…read moreall my properties here and all my vehicles. Highly recommend and I couldn't ask for a better agent!

Madison is who I trust for all mine and my families life insurance needs, she is excellent at…read morechecking in us and cares deeply about her clients.

My husband and I had great service from Danny when we had questions regarding our insurance policy!…read moreWould definitely recommend State Farm Insurance!

Tuesday, Thank you so much for your warm welcome and expert…read moreassistance! Your bright attitude, knowledge and efficiency made everything easier. You set the tone and are a true asset to State Farm | Boo Williams Jr. Sincerest Regards ~

Although they moved to a better location(the last one was seedy) I still have complaints. I was…read morehit and I cannot get anything resolved. I have not had return emails, the incident was never explained who was responsible, and I just keep paying for Boo Williams. I know my insurance premiums are low and they are usually on time but I have a problem with their professionalism. They don't return calls or anything. Not too happy with Boo Williams State Farm.

I originally discovered this company to help me with researching the best company for my Family's…read moreLife Insurance. I wasn't currently sure what company was best for me so I wasn't going forward with it quite yet. But I had a phone call from a member of this company and when I was trying to explain that I wasn't currently going through with it yet,the guy just hung up on me without even hearing me out. RIGHT IN THE MIDDLE OF A SENTENCE!!! So blatantly rude and cared less about what I had to say. He wasn't going to waste his time with me. I will definitely not be using this company for my Family's Insurance needs. Any company that doesn't have the customer's interest at heart is not the company for my family. I can't imagine what the rest of their employees must be like.

I have been very pleased with the customer service I have received from Corey Jones with State…read moreFarm. State Farm has been there whenever I have needed them. Corey Jones runs an experienced & efficient office.

This insurance company was so helpful and I would recommend them to everyone who needs it! I got my…read morefirst car insurance from them and they were so nice and saved me a lot of money. Thank you so much!

I would rate this business 0 if I could. I have been to John Fagan's office in Hampton three times…read more I would rather get a root canal than go back. I went in today to pay my insurance premium for the year. I called their office and they said a cashier's check would suffice. So, I get there and they won't take a cashier's check for nearly $3000???? After a few minutes they send out Nicole Farmer (Operations manager) who started barking at me and would NOT let me speak. They finally said that they would mail the check to Allstate, but refused to give me a receipt (for nearly 3K).Then Nicole Farmer told me to leave. So I do, and she chases me out of her building onto the street and continued yelling at me that she would call the police if I returned. I went home and got new insurance from a new company (USAA), saving me nearly $600/year for nearly double the coverage. DO NOT SPEND YOUR MONEY HERE!!!! THEY DO NOT CARE ABOUT YOU!!!! Scott B

Their insured lost control of his vehicle literally uprooting my custom mailbox, wiping out 50 feet…read moreof mature landscaping and taking down a portion of chain link fencing. Allstate has been the worse to deal with. I have taken time off of work to get estimates which either they don't show up or call back to even schedule. I've emailed a bunch of photos and sent estimates of people who DID show up to quote the repairs. Allstate finally paid a partial claim sending it to my credit union that I haven't done business with in over 15 years even though I still have my IRA's and VISA with them. My Zelle account is tied to my Wells Fargo Bank so I have no idea why they sent it to my CU account? They don't ask you what bank to send to, they use your email or telephone number of which BOTH are tied to my Wells Fargo Account? Now I am fighting to get the other half of the claim paid that they said they never received?? The whole claim was sent together. Push comes to shove I will sue the insured in small claims and Allstate will have to defend him and pay the claim. When I read the other complaints it makes me wonder how they stay in business! My best guess is they wear you down hoping you'll settle for less or just go away...What an ordeal. Allstate is the worst.