Oneida M Gonzalez-Young is one of the nicest agents I ever spoke to.! I highly recommend her when…read moreneed help with your insurance!! Very patient, informative and understanding!

I had a great experience working with agent Michael Wilson, I called the office because my…read morehomeowner's insurance with Travellers Insurance Company continues to go up yearly. Mr. Wilson told me to give him 24 hours and he would search for a cheaper homeowner policy. Surprisingly, he found a policy that was about $1000 less a year. Thanks again, Mr. Michael Wilson.

After a disappointing experience with Pep Boys that left me unable to get my car state inspection…read morecomplete. I called AAA and ask them how long would an inspection take? If I came right now they said about an hour. I was there in five minutes and I left in 30. Super respectful and very helpful employees.

I was offered a sale on 4 new tires for my Honda CRV buy 3 and get 1 free for the low price of…read more$900. I also asked to have my tire sensor replaced because my sensor light was on. I was told the sensor was fine I only needed to push the reset button. That was last week and the light is back on. I went to my regular tire center and got the 4 tires for $600. I'm taking my truck back there for them to replace the sensor. I only joined AAA because my mechanic retired. I will try the facility in Norfolk before I decide if I'm going to renew my membership.

Ben Barrett did a wonderful job putting together an insurance proposal for home and automobile…read more After reviewing the proposal we called and spoke with Mrs.Barrett, whom was extremely helpful and at the end of the conversation we were all happy! Thank you so much for making this process enjoyable!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Newport News, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

I just wanted to give a quick shout-out to Heather at John Fagan's office on Mercury. I was moving…read moreall the way from Oregon and she did an AMAZING job helping me get everything all squared away with my insurance needs. Super impressed!

Their insured lost control of his vehicle literally uprooting my custom mailbox, wiping out 50 feet…read moreof mature landscaping and taking down a portion of chain link fencing. Allstate has been the worse to deal with. I have taken time off of work to get estimates which either they don't show up or call back to even schedule. I've emailed a bunch of photos and sent estimates of people who DID show up to quote the repairs. Allstate finally paid a partial claim sending it to my credit union that I haven't done business with in over 15 years even though I still have my IRA's and VISA with them. My Zelle account is tied to my Wells Fargo Bank so I have no idea why they sent it to my CU account? They don't ask you what bank to send to, they use your email or telephone number of which BOTH are tied to my Wells Fargo Account? Now I am fighting to get the other half of the claim paid that they said they never received?? The whole claim was sent together. Push comes to shove I will sue the insured in small claims and Allstate will have to defend him and pay the claim. When I read the other complaints it makes me wonder how they stay in business! My best guess is they wear you down hoping you'll settle for less or just go away...What an ordeal. Allstate is the worst.

I had Allstate home and auto through Jason Moriah and had no issues. I canceled due to a price…read moreincrease and found a better deal with Progressive and have been happy since with Progressive. Jason and his team, Tamara Roberts, call me and email me and text me even after I asked multiple times to be removed from their call list. I will be complaining to the Allstate company but am also warning others. Stay away from this branch of Allstate.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've been an Allstate representative since 2008 and opened this office in 2017. I started out as an Office Manager before becoming an Agency Owner here in Hampton and Newport News. From the start, it's been important to me that customers have the information they need to choose the right coverage for their situation.As a trusted Allstate agent, I believe in giving back to my community. My agency supports the Center for Sexual Assault Survivors and its annual Walk a Mile in Her Shoes event. Outside of work, I enjoy spending time with my wife, Kizzy, and our two daughters, Bella and Brinley. We love riding bikes around our neighborhood, going to the movies and checking out the Virginia Living Museum. In my spare time, I love listening to music and DJing.My team is comprised of diverse individuals ready to assist you with your insurance-related needs. We value customer service and look forward to meeting and working with you. Call or stop by our agency, located in the Nickerson Plaza Shopping Center at the corner of Andrews and Nickerson boulevards, today.

Working with Yvonne Smith and her team at The Colony Group is always a smooth process. Yvonne is…read morequick to return phone calls and respond to emails. She keeps you updated during underwriting. I highly recommend this team!

The reps at Colony are always eager to answer any of my questions & are very interested in serving…read moretheir customers' needs. I highly recommend Colony Insurance, who really does care!

lack of professionalism and follow up and follow through. I had an issue that lasted for months…read more when I addressed the ongoing error I was met with unprofessionalism and hostility. i reached out to mr. Lucas and was advised he would give me a call to address my concerns. unfortunately that did not happen..

BEWARE!! Use any other agent. I was left without home insurance for over 3 months unaware because…read morethey failed to initiate the policy. The receptionist is the worst, customer service is not important. You've been warned!