Chris and his guys have been out before to work on my heat and AC unit. They always do great work…read moreand are very nice. I texted Chris if he could install a Nest thermostat I purchased recently and what the price would be. He said yes and I liked the price. One of his guys was out the next day! Installed the thermostat and it's working nicely. I will continue to call Chris Evans for my heating and AC needs.

Best HVAC company ever! I may be prejudiced but Chris and co will do you right. Installed a new…read moresystem today and we couldn't be any more pleased! They were on time, efficient, professional and cleaned up exceptionally well

Nick has been an absolute Godsend! From the start of this process, he has been mannerable,…read moreknowledgeable, and honest! If Nick is this company's reflection, I highly recommend that everyone use One Call Heating and Cooling for all their HVAC needs! Thank you, Nick, for everything!

I recently purchased an older home in downtown McDonough…read more The HVAC system was old and needed immediate replacement. Two companies looked at my HVAC system, one never called me back and the other did not thoroughly examine the system. I called One Call Heating and Air and they quickly sent Jason for a replacement quote. Jason spent time to take measurements of my crawl space and scrutinized connections and potential problems. Jason discussed the requirements with Mike and they gave me a fair quote which I accepted. The install was smooth, quick and very professional. I highly recommend One Call for all of your HVAC service.

I called Reliable earlier this week to set up an appointment because I have been having an issue…read morewith my bathroom drains for weeks. I found Reliable online and they had a call out fee of $89, which I know is basically my personal penalty for not knowing anything about plumbing. I set up an appointment for Saturday afternoon, knowing that I would be home. I received a courtesy call from Joe when he was on his way over. Joe was professional, friendly and knowledgeable, and helped me understand the problem. He was in and out of my home in less than 15 minutes, and I kind of learned how to address these types of issues in the future so I am very grateful. Thank you to Joe for making my problems go away quickly. Now I can address them since I was able to learn why my drain was bad, and not keep tossing drain cleaner down and wasting money. I'm noting Reliable for any needs moving forward!

I called Reliable Air on Sunday, June 28, because my upstairs AC was not cooling. Before scheduling…read moreanything, I specifically told them I have an Aquatherm unit and asked whether they still work on those systems. I was told that they do, so I scheduled an appointment for Monday, June 29, between 4:00 PM and 8:00 PM. Because I had that confirmed appointment, I did not move forward with another company I had contacted over the weekend. I waited during the service window, and about two hours into it the technician called while I was briefly outside with my dog. I missed the call by only a few minutes. When I listened to the voicemail and called right back, the technician said they do not work on Aquatherm units and would not be coming out. What I do not understand is why it took about a day and a half, including two hours into the scheduled appointment window, for the company to figure out they do not service the type of unit I clearly identified before the appointment was ever scheduled. The frustrating part is that the problem appeared to be with the outdoor condenser fan, most likely the fan motor or capacitor. That is a standard condenser issue and would not have required any special knowledge of the Aquatherm indoor unit itself. As a courtesy for the mistake, the technician could have at least stopped by, looked at the condenser, and possibly corrected the issue. Even if they had only honored the appointment, inspected the problem, and could not complete the repair, I would have paid the service fee simply because they kept the appointment they had confirmed. I called the technician back several times and received no answer or callback. I then called the main office twice. Both representatives took my information, said it would be sent as an emergency request, and told me someone would call me back immediately. Nobody ever called. I also explained that I have a disability and that having a confirmed appointment suddenly canceled in the middle of the service window, especially during an AC problem, was extremely disruptive. There was no meaningful follow-up, no attempt to help find a solution, and no return call after repeated assurances that someone would contact me. The issue is not simply that they do not service Aquatherm units. The issue is that I specifically asked before scheduling, was told they did, waited for the appointment, and then was left without service or even a callback after they canceled. Very disappointing and frustrating experience.

To make a long story short I bought a new home and it needed a pressure test before they can…read moreinstall the gas meter, and I needed heat which meant I needed gas. I called four places and Harding charged about half what the others were charging. Their employee arrived on time and performed the test. He accidentally left the pressure gauge on and they sent a guy out to fix that as quickly as they possibly could. They were friendly, professional and efficient. An excellent quality service. If I need services in the future they will be my first phone call!

4 service calls for no hot water Monday thermostat replaced…read more hot water one day Wednesday thermostat replaced AGAIN hot water one day Friday lower element replaced hot water one day Monday hot water heater leaking plumber says replace hot water heater $1300. the one in place Harding installed May 1, 2020. I'm told out of SIX YEAR warranty because warranty on manufactured date INSANE !!! Never again will I call or recommend Harding !!!!!!

100/10.... Joe & Robin were great! I explained my AC issue and Robin got me booked right away. Joe…read morecame within a few hours and treated me like I was his niece. He explained everything to me and even gave me tips on how to avoid future problems. Great customer service, amazing pricing, and EXCELLENT work.

Left a message, no call back. Still waiting 3 - 4 days now…read more Guess I will try another HVAC company. (I checked my phone log, and I did indeed call this company's main line and left a massage on 10/17/2022 at 17:22.)

I called this morning and they were here this afternoon. Red is the best…read more Great company. Great job Red!

I called and got super prompt service built around my schedule. My service tech Jason was…read morecourteous, effecient, and informative and was able to show me what the problem was before addressing it and laying out my options.

I, unfortunately, needed a new heating unit for my little manufactured home. They came out fast at…read morea convenient time to check out my old unit. They had a new unit sourced quickly. Nikos was in constant contact. The install was done by professionals who answered all my questions. I highly recommend.

Phenomenal customer service! Mikos responded to my service request on a Wednesday evening (after…read more8p) and fixed my A/C the very next day. He identified and fixed the issues quickly while explaining the impact the damaged parts had on the system. Great quality and great experience!

These guys are disorganized and incompetent. No communication, missed commitments, not doing what…read morethey are supposed to do, doing things they aren't supposed to do.

Cates HVAC is a business that I just had some interaction with. They really do not have a business…read morebuilding. The biggest reason I chose to speak to them is that they are on my street. I called the owner and he set up a free estimate for a HVAC replacement at my house. This review is on my initial interaction and so far he's got five stars. He was super professional and friendly. I asked about a WiFi enabled thermostat and he is giving it to me at cost. He also offers a military service discount. So far I'm impressed with him. ------ Continuing - The owner of CATES, Chase, and his crew came today to install my new Heat/AC unit. I was at work so my wife dealt with them. She was really impressed with them. Not only were they friendly and professional, they even took time to answer my wife's questions and entertain three really curious children. They still get five stars. I will now recommend them when I gets the opportunity.