I had to get new tires & american tire sent me here for the alignment, i made an appointment for 10:00 & they really don't have a place to wait around, i walked to target, my car took a very long time, i waited almost 3 hrs for it, they do a thorough check of everything on the vehicle which seems silly cause i just had my car serviced at the dealership, he said thats their policy. read more

Wayside Garage - Auto Repair Near Me - Seaside, California

Called... I said hey can you give me a rough estimate on a tranny for 2012 GMC? Response: no you gotta bring it in, so we can make sure it's the tranny. Me: but I know it's the tranny and I want it replaced, can you just tell me a rough estimate? Response: no, we really want to make sure before we give out and estimate. Mother and law brings in her car, charge her $800+ to "make sure " it's the transmission. Guess what? It was the transmission. $16k!!! For a 2012 transmission out the door. Nope! This is Thievery to me... read more

Lots of complaints here from a first visit gone wrong but I think these guys are crooks and Abraham is a snake. I'm pretty reasonable and was given many excuses why my issue was 1/1000 on how expensive and time consuming it turned out to be. AI inquiry and speaking with the dealership shop we have a relationship indicated we were being bamboozled. Abraham said google reviews are the bane of his existence and they're obsessed with getting positive ones and dismissing the negative ones and flipping blame on the customer or situation. The negative reviews aren't outliers, they are likely the majority of real reviews. You can assume many positive reviews are fake or innocuous oil changes, they're playing the game. I asked around AFTER going there and several other locals confirmed they've been ripped off too. Expect any quote given to be wildly underestimated. Use AI, ask other mechanics, most importantly look elsewhere for service. They gave us some goody bag after the hose job and asked for a review. Here you go. Details: Had a parasitic battery draw, they said best case $250, worst case $1000 1-2 days. Then they said that didn't work and tested 40/50 spots and needed up to 2 full days and up to $2500 more. Guess what? It took that full time and full amount more! Dealership and AI inquiry confirmed it wasn't that hard and this was a scam. They returned the car with running boards that weren't working and told us that would be extra AFTER we called to complain. Abraham admitted to gaming google review system. Tried to gift us into leaving a good review. Nah, a free t shirt isn't gonna do it. read more

I couldn't be happier with the service I received. Everyone was so friendly, courteous, and genuinely helpful from start to finish. They gave me excellent advice and really took the time to help me make the best decisions for my car based on what I wanted. It's hard to find that kind of honesty and professionalism these days, and I truly appreciated it! read more

Drove the car in. Had to have it towed out. I wish we had seen these reviews before my daughter got backed into a corner by this posse of smooth talkers (so smooth, they had me sucked in for a bit). Sadly, the experience of numerous other disappointed reviewers is almost identical to ours. I am fairly confident that many of the obsequiously positive reviews (on both Yelp and Google) are written by family and friends. The saddest part is that this much needed service, to a vulnerable and trusting segment of the market, actually CAN be done honestly. The world doesn't need another Harry Wormwood, but it pains me to say that is what Wayside Garage is. To the business owner: I do not want a response unless you are willing to compromise on your absurd, marginally legal, position. No, the car/work order is not in my name; yes, payment (for Hannah G.'s car) IS in my name, and I have been privy to all communications with Abraham - so this review is entirely valid! read more

Wayside Garage - My name on the receipt. - Auto Repair Near Me - Seaside, California

They run an automatic diagnostic to scare you into getting a bunch of unnecessary work dont to your car. They also over charge for simple work. They also acted as if they were doing me a favor by adding towing to my bill. Do they have an partnership/agreement with a towing company? This place reeks of snakeoil - BEWARE!!! Also wonder if I'm gonna get a ChatGPT response from their manager. Love those em dashes Stacey D! read more

Update, November 17, 2025, the clockspring they replaced just broke today, 9 months after the overpriced "work." Not only did we pay a huge premium, but they evidently didn't use quality OEM parts. Just unbelievable. They constantly tout a "Nationwide 3 year 36,000 mile warranty" as justification for their exorbitant and deceptive labor pricing, so my daughter will see what exactly that covers, and I'll report back here. I predict it covers their knockoff parts only, and they will still want hundreds more in labor. We'll see. read more

These guys always take care of me like family, their customer service is second to none, and they're always straightforward and honest. Couldn't ask for a better shop to take care of my vehicles. This last time I was in there, I left even more impressed than I have been in the past. I can make a really long winded post, but suffice it to say that the amount of time and effort they put into making sure me and mine were taken care of and will be safe in our vehicle is just the side of ridiculous. I am really appreciative of the Care they put into and pride they take in their work. Thanks, especially to Jacob and Stacey and the tech that had to figure out my nightmare of a car, but also the whole team. read more

High quality professionalism and workmanship. They know their craft well and the folks at the front desk were super friendly. They did exactly the work I'd requested and didn't try to upsell me on stuff I don't need. Great auto shop! read more

I should have looked at all the other one star reviews this place has! I believe every single one, this place is absolutely horrible. Stay away from this place, I have no idea how they are still in business or have any returning customers. Complete waste of time and definitely a waste of money. I love how the owner responded to all the one star reviews to try and please their case on why, but maybe you should try doing better business so you wouldn't have to be so worried about the opinions of your never returning customers. You're not trustworthy, you take advantage of your customers and the "quality" of your work sucks! Don't bother going to this place, they do not complete the work they promised without charging you more than agreed upon. I can see why they aren't transparent with their prices because they way overcharge and up charge for services. The financing option seemed nice for when I was going to need repairs, but save your money and go somewhere else. read more

Won't be back. Don't recommend. Expensive and service advisor doesn't listen. Just talks incessantly.

I desperately needed my license plate removed but the screw got stuck. I just stop by during lunchtime and they told me just come back at 1:30 and he will take care of you. I did come back and they were busy and I just showed my urgency, and they immediately found someone to help me out and they fix the problem for me within less than three minutes. They have a team of customer service, which is nice. I'm definitely doing my oil change and services here in the future. Excellent location and clean shop. Oh, and the communication was excellent. When I showed up, they knew my name and then you why I was back. read more

The worst experience ever. Charged $150 a day for storage. Go to Sullivans. Totally pathetic.

Friendly people but very expensive! Had my car fixed for a lot more than it was worth because needed it for my job. But found out later that they were much more expensive than other mechanics and regretted having it fixed there. Ended up selling the car for a big loss after more problems diagnosed couple months later and bought another car. Won't go back with my new car! read more

Updated review. I'd love to hear the response to this. Since you are basically calling me a liar, I've attached 2 photos. One is the estimate of repairs, including break work. The other is of the almost $6,000 in labor cost. I also had to take my car back in twice, after the initial "repair." It's also insane that the bill was 90% labor costs. read more

Wayside Garage - Auto Repair Near Me - Seaside, California

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Exceptional service, from top to bottom. I respect them because of how honest and up front they are. I have had plenty of amazing interactions with their service advisor Jacob! Super welcoming and full of knowledge and humor. Stacy, the owner runs an amazing business. From one local to another, this is a great location to create a lifelong relationship. read more

For all European car's Owner, BMW, AUDI, Mercedes...don't bring your car over there when your lights are on. There is a $385 charge that included $79.28 Inspection from SmartFlow Digital Vehicle Inspections...it is an open tab and it keeps running, might take days to figured out and there is no limit of the charge$1,000, $2,000... And they are not supposedly to release the car until all lights are off. I was lucky enough to get my car back. Bottom line, it is a software that try to figure out what are the meanings of the of these light...and I think we should have some kind of customers protection. You shouldn't let your app, software run your business or decline, inform owners to take their car to the dealer. As I said, that is an open tab. One last word Sabrina and also Owner try to explain the process and did their best. Nothing wrong on their side, they were doing their best but it is just unacceptable to hold this open tab. Treat people like you would like to be treat! read more

Wayside Garage - Auto Repair Near Me - Seaside, California

I was travelling down to Monterey for a weekend with a couple of buddies and was on a schedule. I was flagged down on the freeway that my rear tire was wobbling badly. Pulled off to Wayside to get some help diagnosing and fixing the problem. They understood my anxiety and sent two gentlemen out to pull the tire off almost immediately. It turned out to be a very easy fix and they sent us on our way in under 15 minutes. I can't tell you haw much I appreciate the quick response and kind words from everyone there that I talked to! I would use them in a heartbeat for my vehicles if I lived in the area. read more

I went in to get my car serviced and was referred by a friend of mine and I can see why. Wayside Garage has the kindest customer service and the technician was very helpful to tell me what the problem was with my vehicle, when I asked. read more

From walking in to walking out Wayside Garage's staff was extremely helpful. They thoroughly explained the services I needed as well as preventive measures I can take to avoid problems with my vehicle in the future. If I ever need further services Wayside is the way to go! read more

STAY AWAY!!! These people are crooks. They are not upfront about what they charge you. They try to get you to agree to charges over the phone and won't send you an itemized invoice so you get hit with a huge bill at the end. When I called and tried to speak to the owner, the employee gave me a fake name and told me she didn't remember what the owners name was. Some shady stuff going on. I spent $1200 and all I got was a new battery. The issues with the vehicle have not been resolved. I decided to just pick up the vehicle. But when I got there, it took 35 minutes for them to put an invoice together. They even charge you for the rubber gloves they wear to work on your car. Lol. I've never seen that from any other shop. These people are shady. They put up videos on the Internet attempting to make you believe they'll treat you like family. The greatest trick the devil ever played. This is Stacy's third time commenting. I must've really struck a cord. It was my girlfriends vehicle that I paid for which makes me just as much a customer. My girlfriend signed off electronically on the initial $373 diagnosis, but was never given an itemized invoice beyond that point. So I don't know where the signed documents they gave to the bar are coming from. Thanks for the Bible scripture Stacy. Will I be getting an invoice for that as well? "A good name is more desirable than great riches; to be esteemed is better than silver or gold" (Proverbs 22:1) read more

Customer service was great, shout out to the guy who helped me, but it's over priced, anything over $100 for an oil change is an outrage, especially for a 90s vehicle. Not only that, but i had money in my vehicle and not it is not there(it's been there for months untouched). And reading the owners nasty replies to low star ratings makes me never want to go back. read more

Little pricey but good work and knowledgeable friendly people. They were very helpful and courteous with answering and helping

I was on a quick vacation trip to Seaside CA, but my Ford F350 broke down, a problem with the power steering. The truck itself is pretty huge, but I also have a cabover camper on it, which makes it really, really hard to turn the wheel without power steering. I tried to find a repair shop, but almost everyone said I would have to take the camper off so the truck would go into their repair bay. Finally, I found Wayside Garage! They were extremely helpful, and fixed the truck the same day, without my having to remove the camper. I was in a really tough spot, far from home with a broken truck that I could barely drive. The folks at Wayside Garage really came through for me, and got me back on the road that same day, at a reasonable price. Now, I'm telling everyone: Wayside Garage really Rocks!!! So glad I found them, and I'm calling them first if something like this ever happens again! read more

Took my car in for an oil change and walked away with a $386+ bill. While I was trying to find an alternative to a dealership for a simple oil change, my father-in-law recommended Wayside Garage. Dropped my car off in the morning and by about noon I received a call that the car was ready....BUT.....the air filters were probably due to be replaced. Naïve me, I approved the replacement. When I arrived to pick up my car, I didn't see it on the lot. I went inside, paid my stunning bill and then walked outside and asked where my car was. Waiting, waiting. looking, looking....it was parked on the street a block away. Here's the killer; six weeks later I opened the hood to my car and realized the oil fill cap was never replaced. You know where it goes from there. Certainly your call whether to use this business of not; they will never see my car again and when asked, I will never recommend them. read more

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Went in today to help my sister who had her car towed there to fix a flat tire. She was told the tire could not be fixed, had to be replaced. Quoted her $320 or so to replace one (1, singular) tire. Tire (not same as others,) $180, and $150 to install, with road hazard insurance. Again, one tire. Found exact tire on tire rack, $126, (where i purchased initially, still under warranty) asked if i could have it shipped there and installed, yes, for $150. Called another shop asked what it would be to mount and balance one tire....$38. Back into Wayside, now manager involved. asked if they could work with me on price. Started to get a lecture on prices, costs, etc. Save it. Also said they shouldnt allow outside tire to be brought in. liability, noone does it. Really? Nobody buys tires on Tire Rack and has them drop shipped to a shop for install? Really?! Asked if i could just have the wheel (already off) to take to other shop. Yes, but car could not stay on lot then, they would be storing car for free. Really? Again another song and dance from manager on shop loyalty, prices, etc. Save it. Ended up getting car towed (insurance) 1/2 mile down the road to other shop. With warranty covering tire, total expenditure maybe $40. VS $320. For one (1) different brand tire to be replaced. Outrageous. So, unless you want to get lectured on establishing relationship with the "local" shop, and pay their exorbitant prices so they can "help" you, go somewhere else. read more

I had an excellent experience with WaysideGarage, they were great with explaining what was wrong with my vehicle and presented me with an affordable price to fix the problem. I could not be happier with the quality of the service gone on my vehicle and I will definitely be back. read more

As a female rider, I always get nervous in a mans world, even when I'm contacting a dealer for a bike for my husband. But I can tell you, at West Coast I was warmly greeted by Terry with dignity, respect and courteousness. Explaining that I made an appointment online with Sonny, Terry immediately called for Sonny to come out and meet us. Both guys explained the process well, with Terry taking us under his wing and walking us through the bike that we were there to see and then some. I myself was itching for an upgrade by the time we left! I'm so appreciative of the friendly nature of the entire crew! We were offered beverages and were kept entertained while the paperwork/financing was being processed. We were quite impressed with how well they have it down. While they crunch the numbers, they send you to the parts dept where they explain the catalog and all the fun stuff you can buy. Then that person walks up to the service dept and they explain how you'll enter and exit from the service area safely. They also explain the best ways to care for your bike. Once that brief concludes, they bring you back into the office where you'll sit for formal paperwork. It was smooth and easy and it made the time fly by. My husband drove home tonight on his new-to-him Road Glide and I had the pleasure of driving behind him being jealous for his upgrade! Thanks to all at West Coast for the help today! Y'all made it such a pleasure to hand over $20k read more

Wayside Garage - Previewing the bike in full with a detailed safety and service briefing. - Auto Repair Near Me - Seaside, California

I went to wayside garage because my friend who works as a mechanic recommended them to me. So, I took shot and took my vehicle there. I took my vehicle there to get a diagnostic to find out the root of the problem. Following day I call to see the update on vehicle. Receptionist says the tech is out, but if I leave my name and number they'll call back with update. Never got a call back. Cool, I call back 2 hours later and now the service advisor that's working on my vehicle is now out. Cool, I ask for update on my vehicle. Said they took it on a test drive (lies cuz the car won't even start) They did a computer diagnosis. And looked at the fluids. And they had the audacity to say we still haven't found out the problem and we'll need to charge you another $800. At this point I don't want them even touching my vehicle. Told them I'll pay just make sure my vehicle is outside and I'll have it towed somewhere else. Went price shopping around other shops and $800 was price gouging. $200 to find out what was wrong the same day. Not trying to bash this business, but maybe better customer service and being a little bit more transparent with customers would help. So, if this review helps. Just do your due diligence and shop around and look at reviews. read more

Took the old BMW to wayside as the check engine light was on, they diagnosed it quickly and I was back on Road With minimal expense. Thank you read more

Great family businesses.Very thorough and reasonable. They do quality work for a fair price.

First time having to do body work on my car and the Wayside Team went above and beyond expectations. I personally know very little about cars except changing a tire, but was able to understand everything in their vehicle inspection through their digital inspection notes that comprised of comprehensive list with pictures and background information sent straight to you. Along with this, their team has fantastic customer service from the first point of contact. As a previous hospitality manager, I am very impressed! I will definitely plan to return for all future services needed! Chris - Nissan Altima read more

Wayside Garage is THE BEST!! I had a malfunction on my Mercedes ML350 that I took to my former mechanic and they actually tried to gauge me for a ridiculous amount of money to repair it. This forced me to find a second opinion, which sent me to a mechanic who had the personality of a rock and the customer service wasn't much better. What's that saying? Third times the charm? It definitely was for me. I booked an appointment, ONLINE, with Wayside (very convenient if convenience is your thing), took the car in, got a fair price, AND discovered they are the most transparent repair shop I've ever seen. They actually send you 'before' and 'after' pics!!! Then there are the amazing people! Sam, Stacey, and Sabrina are AMAZING! I HIGHLY recommend Wayside for ALL your car repairs. I'll definitely be using them for ALL of my car repairs. read more

Lol, these knuckleheads charged me big $$$, never completed the job which had to be towed and then to top it off, they tried charging me hundreds of dollars in storage fees, while my vehicle was parked on a public street the whole time!!!! So if this company slipped storage fees into your bill, I would hesitate to pay. Was so disappointed in this company. I wish Yelp had a minus star rating. This company deserves it. read more

Wayside Garage - Auto Repair Near Me - Seaside, California

My husband brought his truck in for a service and Hung, the technician did an an amazing job!!!! He was friendly and I could tell he knows what he's doing. You guys are lucky to have him as an employee!! I will continue sending my friends and family to Wayside Garage. Good job you guys! Very happy and pleased with your service! read more

We brought our 2014 SUV Cadilac in for the 80k Mile service. Thanks to Alan, our car runs like it was brand new. Wayside, specifically Alan, has also serviced our 2006 Mercedes. We are very pleased with how professional and honest he is. read more

You might have to sell your kidney to afford this place! My son's car needed transaction work, which I explained when I had the car towed there. They charged me $213 just to plug it into their machine to tell me what I already knew. Then they quoted me $7,100 for a REBUILT transmission. Within minutes, I had another quote for a rebuilt transmission for about $2,000; $5,000 less than what these guys were quoting me! read more

My first time at Wayside garage and it was the best experience ever. The entire staff was friendly and professional. Brandon was my advisor and went through every step of the process with me. The detailed breakdown of what was good, needed attention, and needed service on my vehicle was absolutely fantastic! I can't believe I have not gone to them sooner. They definitely exceeded all my expectations and went above and beyond. Kudos to the entire staff at Wayside, a job well done! read more

All expectations were met save one. They chisel you for a 4% surcharge on your bill if you don't pay with cash, Venmo or Zelle. .5% more than the 3.5% American Express charges! And you don't know this until you pay the bill so beware. I think it is bad business if not disclosed openly prior to service being provided. I am told there are signs in the shop but I still felt clipped. I could easily brought cash or set up Venmo prior to picking up my car had I known but you get hit with it at checkout. read more

Wayside Garage is an absolute scam. We took our older Prius here 4/7 for a diagnosis of the multiple dash lights that were on in our car. Later in the day they called back with a complete inspection of our vehicle complete with recommendations of all the repairs and maintenance that could be done on our car. Their diagnosis of our dash lights was that our car needed a new hybrid battery, which is very common for a Prius its age. They quoted us with an estimate of 8000$. This seemed extremely high and it is more than we paid for the car. They explained that the estimate included 1500$ for a tune up that car needed as well. The cost of replacing the hybrid battery and labor would 6000$. As a kind gesture, they even offered to reduce the price from 8000 to 7500$ if we got the battery and the tuneup they recommended. We told them to hold the car for the weekend so we could talk it over and look over our options, because 6000$ is a lot of money to put into a 2007 Prius. We researched through the weekend and found that the average price to change a hybrid battery is 2000-3300$! The Toyota dealership in Salinas quoted us 3000$ for the same new battery with labor, 3000$ less than Wayside. I know this garage is not cheap but paying double what you pay at the dealership is a slap in the face. They are either just banking on making a quick buck on the diagnosis (300$), or hoping that their customers will simply pay their insane prices without researching whether or not the quotes are reasonable. We returned on Monday to pick up our car. The staff was very friendly and welcoming. However when I asked for an explanation of why their estimate was so much higher than the dealer, Regina explained that it could be due to the warranty they offer. The kicker is they offer the same warranty that you get when you buy the new battery from the dealer. The difference is that instead of paying 1000$ for installation labor, Wayside charges 4000$. I don't know how much I got ripped off for the diagnosis but I'm guessing I probably could have found it a lot cheaper if I shopped around. I guess I'm just lucky we only got taken for 300$ and not the 8000$ we were originally quoted. Shame on you, Wayside. read more