I went here for a full transmission service and coolant flush. They scheduled me the next week and I dropped it off in the morning and picked it up in the evening. They alerted me to things I should do very soon, ie. an oil change and tire nail fix. Luckily I knew about those things and already had an appointment at a tire store the next day, but it's nice to know they do a general quick inspection to make sure things are good. When I got back for the pickup the mechanic was test driving the vehicle, also a sign of a good mechanic shop. The bill was exactly what I was quoted and I was happy with the price. I feel like it was a good value for getting done what I could not do myself. I think some of us, like myself, have a mechanic friend, but I chose to go here because I wanted it done right and I trust they do it right. The car i took in for service was a family van and we need it to work right and to be reliable. I don't know if everyone feels like I do that these days you always have to fight to get things done right or be prepared for something wrong or to cost extra or whatever but this was simple. Tell them what I need done, drop it off, pay for it and pick it up. I was pleasantly surprised there were no hickups. read more

I needed service and once again Evan and Austin come through with excellence! Quality is always great and value is a given. I feel so fortunate to have been recommended to these guys! Thank you! read more

These guys were absolutely great significantly less than the dealership cost for a 60,000 mile service on my 2021 Toyota Highlander I would highly recommend them car came back clean everything was refreshed they did an amazing job prices were good they know their stuff read more

The Masters Auto Repair was recommended by a friend and I could not have been more satisfied with Evan's concern and attention to my Honda CR-V's battery problem. He was attentive to my particular concerns and also suggested appropriate diagnostics. I'm grateful to the friend for her recommending Evan and thankful I've found an automotive shop who gives you super value for excellent quality work. Thank you to Evan & his automotive team. read more

The owner and guys here know what they're doing. They helped find a part for an older car and had the car back quickly. Will definitely be my go to read more

I bought a used Toyota and was looking for a trustworthy place to take it to be worked on. I had a great experience at The Masters! From the moment I walked in, the staff was professional, friendly, and genuinely helpful. They took the time to explain what was going on with my car and gave me honest advice without trying to upsell unnecessary services. The work was done quickly, and my car now runs better than ever. I highly recommend The Masters to anyone looking for trustworthy, high-quality auto service. I'll definitely be coming back! read more

I've been going there for several years now and with different vehicles. They have always been professional, courteous, skilled, and honest. Today they went, as I see it, above and beyond. I was having problems with my AC and they fixed it, or so it seemed. My car AC wasn't still working properly and I brought it back. They found something else that needed attention, they fixed it, and they didn't charge me anything for the second intervention, considering themselves "honor bound" to do a good job. (Please note, it wasn't the first intervention that wasn't done properly, simply there was more to it.) read more

My brother recommended The Masters and I was not disappointed. I found my auto needed immediate repair and Evan got me in right away. Saved me! Affordable and straight forward. A shout out. Susie read more

This is my second review my car wasn't starting after work I had it towed and they helped me find out that it was my starter so they were able to fix it the next day. Price was a little bit more than I anticipated however I respect what they do and also quality work. Thank you much appreciated. read more

The Masters - My car lifted up with all their cool tools. - Auto Repair Near Me - Seaside, California

I was disappointed with what happened here. I told them over the phone that I had already had the problem diagnosed, the two NOX sensors needed fixing/replacing and when I picked it up, I was billed $160 for diagnosing a problem I had already had diagnosed. I had even offered to show them the photo of the scanner codes from the smog guy. So, $ for diagnosing and nothing fixed. Very disappointed as I was up against the regis deadline and needing it to pass smog. If I get a ticket before I can get it in to my shop in Paso Robles, I will seek reimbursement. I should seek a refund for running the darn codes scanner. The smog guy was kind enough to do it for free. read more

My Toyota Tacoma had a really bad grinding/vibration coming from the front right. I was on a road trip from San Diego and it just kept getting worse and worse. I called several places in Monterrey and no one would help me right away. Fortunately I Found the masters on yelp and was so glad I gave them a call. They were able to diagnose the noise within 15 minutes of me calling. Bonus! They were able to get the the parts and get me back on the road same day. Thanks so much guys. Really great professionals and communication was superb. read more

Friendly service and great work. They really care about their customers and their cars. We bought a lemon from local cal dealership and The Masters were able to pin point that for us and save us money from not dumping money into a broken car. We will be lifetime customers and appreciate them. read more

They are great at The Masters. Don't feel like I am being taken Advantage of because I don't know much about cars. Do a good job and nice people. They call when they are done and the car is waiting for you. read more

Great shop been comming here with 3 vehicles and they are always honest and reliable. The owner Steve is very knowledgeable and informative. Mike the manager was very nice and easy going, runs a very good shop. The shop is always clean, bathroom was immaculate, very nice and comfy lounge area upstairs. My dad owned and operated a garage for years and this shop reminds me of his. Clean, well organized, operated professionally. Highly recommend read more

Always fast and friendly. Never adding unnecessary work to my vehicle. Reliable and keeping my car running smoothly.

Went in expecting a $2,000 hybrid battery replacement. Left with a bubble in the cooling system flushed and coolant top off for $200.

EXCELLENT SERVICE! Evan and the autotech, l Ithink his name was Will worked together to get my repair done right. I was waiting while the work was done in there comfortable WiFi waiting room and they even shared some hot fresh pizza from their lunch order. This is my second repair done with them and I wouldn't hesitate to reccomend The Masters. 40 years in business!! Thanks Evan and Will? Hope I got his name right. read more

My wife's Honda Civic had a flapping splash shield and she was quite the damsel in distress. We called the Masters at 8am. Mike had us come in right away, attached the splash shield, fixed the wiper blade and sent us on our way for no charge. What awesome service!! My wife is very happy and we're quite pleased with the Masters. We'll be back. read more

My husband and I bring our Mazda RX8 and Honda CRZ here for routine maintenance and have always been very pleased. Scheduling an appointment is easy, and the service here is excellent. The Masters working here are friendly and welcoming, and it's striking that the other customers we see here have smiles on their faces, too. This is a pleasant surprise, since car troubles can be such a major pain! The Masters truly offer top-notch service and treat their customers with honesty and care. read more

Michael was a great help to me! I heard a high pitch scraping noise while driving out of my work parking lot in Monterey and was too scared to get on the highway to get home. It would have been 30 minutes driving like that. Called up The Masters and brought my car in. He was super informative and very straight forward about what needed fixing (my brake pads were done for and the sensor was making the scraping noise) the cost was on the lower end of average charge for that type of replacement. Wonderful customer service and very helpful with letting me know the other things that he noticed about my vehicle. It wasn't within my budget to fix everything, which I made clear, he didn't try to push me to fix anything else at all and just let me know the time frame of which I should get them done to avoid disasters. I've always been afraid to take my car into shops from all the things I've heard about other auto repair shops in the area (shady and always looking to make more money off unnecessary "repairs"). The Masters has my trust and my gratitude for being super awesome with their services!! Thank you so much, Michael! read more

Michael is friendly, patient and does an excellent job explaining work that's needed. He took care of me when BMW sold me a used lemon and has earned a customer for life. read more

I highly recommend this place! Mike is the best! Today he helped me solve a issue with a PC valve in my 2002 Mazda B3000 truck. I first went to another local auto repair shop and they sent me out to buy the part and told me to bring it back and they would install it. The part they told me to buy was not the right part and I had to return it, that was a big waste of my time. I had to duck tape the valve in order to drive it around trying to find a auto shop that would help me. Mike at The Masters, called around and found the part for me and put a clamp on the PC valve so I could drive it to another auto shop that could install the part. They don't work on my model of truck at, The Masters so Mike recommended good auto body shop that does and I now have an appointment to have the PC valve installed tomorrow. Mike didn't charge me any for all the time and effort! Above and beyond for sure! read more

I've been going to The Masters for around 15 years, since I purchased my first Honda (a 1997 6cyl. Accord) and was referred to them by the previous owner. First thing I couldn't help but notice was the pristineness (is this a word??) of the garage! Truly amazing and something I've noticed in NO other garages I've visited. From that point on, I've never been disappointed with the work or "caught off guard" with surprise charges. I still have complete confidence with them servicing my 2014 CRV and have recommended them to many friends and colleagues over the years. No, they're not "cheap", but not overly expensive either. I feel you really get what you pay for and, most importantly, feel safe knowing my vehicle is going to get me, my family and friends around reliably! I love that they're family-owned because they care about reputation. A glowing recommendation! P.S. Miss you, Greg! read more

Michael has been very helpful with a major car repair issue I had. He is wise, professional, very knowledgeable, and I'm grateful for his help. I came to him confused about what to do and what options I had to deal with my car breakdown and left with more clarity and peace about what I needed to do. I was also glad to hear about how he can provide a preinspection service if we decide to buy a preowned car. I plan to use this service if we decide to go preowned to help me choose a good car. Thank you Michael! read more

I have been utilizing this garage since moving here in 1997. They have been consistently the best group of mechanics I have experienced anywhere at any time. They gave me a very fair and accurate quote for a full clutch replacement on my Mazda 2 and I am very happy with the results. They even took the time to show me the worn out parts and explain to me how lucky I was to dodge a complete and total breakdown. If you need a good and honest source for all your auto repairs, you need look no further. read more

Any CSUMB parent and consumer in the area, seek out The Masters for Japanese car repair. My daughter's 2009 Acura TSX alternator needed replacement. As an out of town consumer, I needed a referral and a competitor HIGHLY recommended The Masters. The Master quickly responded to an email and telephone inquiry with an accurate quote of great value. The repair was completed the same day and we felt like long-time customers not first timers. If we need any service in the future, I know The Masters will deliver great quality and service. read more

I brought my car to The Masters after being told by the dealership they couldn't help me with my problem, and I'm glad it worked out that way. I called and Mike helped me out on the phone. He said, "You have a live rat stuck below your windshield wiper panel? No problem, bring it in and Ill take a peek." Mike and the other tech there were super helpful and friendly, not to mention, they took care of the problem for me. I would highly recommend The Masters. read more

Been a customer since 1997 and have always been pleased with the attention and service I received. The only reason for docking them 1 star is the significant increase in service prices following the pandemic. I understand why but I wish it could have been lower. I will continue to use them as my #1 choice despite this change. read more

I went to the The Masters about a month ago. I highly recommend this shop being new to the area. They quickly got my 1996 Toyota Tacoma truck quickly fixed and passed smog in CA ,coming from Washington state. Very affordable service . read more

Excellent customer service! From the first phone call, to the mechanic (Junior). They are all very professional, friendly and knowledgeable. I called to make an appointment, scheduled for next day, attended immediately and problem solved the same day. It wasn't an easy task either. Thank you very much. Very grateful, The one with the Nissan Rogue lol read more

We are from New Mexico and had a new noise coming from the car by the time we reached Carmel. Fortunately a friend of the family lived locally and she recommended Mike at Masters. Dropped by and he was able to quickly and accurately figure it out and fixed it. So grateful for his knowledge and great customer service. Our friend has used him for a long time and I see why. Use them without hesitation. read more

They got me in right away when my check engine light was on and were fast, friendly and efficient. support local businesses!

My 2015 Honda Accord needed new front rotors(warped),and a new starter.Michael made the process easy,scheduled for Monday morning,dropped it off Sunday night,called me twice on Monday to give me updates,and had the car ready to go by 4pm. Couldn't be happier with the customer service and the quality of work.I found a new repair shop! read more

Michael was amazing, on an urgent call he quickly brought me in and helped me solve a quick issue with my car saving our vacation! Thank you Michael, you deserve all of the five star reviews! read more

I can't give enough stars to Masters, in particular, Michael. Our lovely trip up the coast turned anxious when the engine light came on. The car was running smoothly but...the engine light. I called Masters and spoke to Mike who said he'd do a diagnostic on it. The diagnostic came back fine. Mike topped off the fluids and refused to take any money for his service. Thorough and kind. Priceless. Thank you, Mike. read more

Great Listeners! Insightful, Frank and fair. Car always returned in good working order. Recommend without reservation

Fast, efficient and friendly. Michael managed to fit me into a busy schedule. Went above and beyond and charges were very reasonably. Highly recommend! read more

I found these guys from Yelp and have been so impressed! Reading their reviews from other customers I just knew I had to take my car in to get a second opinion here! What a great idea that was! They helped me fix the problem at a cheaper rate than what I was quoted. I then had another problem and they went and diagnosed the problem for me and then told me to go directly to Toyota to have my car worked on Bc they were not 100% confident in doing that specific repair because they had never done it before but only read about it. So they hooked up their computer and diagnosed my car, allowed me to do some research for it and without paying a penny for the code they sent me to Toyota. You get really honest vibes from these guys the second you make eye contact! Thanks for being honest guys that I can trust to bring my car to! read more

Thank You, Greg! Awesome! Outstanding service! Honest professional nice people who are efficient, kind, considerate and reliable. Can you believe: they charged me less than was quoted! Wow! Usually, mechanics try to induce fear and create additional unnecessary work/charges. I highly recommend this business. May all the good karma you create, come right back at you! ;) read more

The Masters - Awesome Service - Auto Repair Near Me - Seaside, California

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I would give 5+ stars if it was possible. We were visiting Monterey from LA and had a problem with my Odyssey where driver side window glass slipped in the door. I was thinking to take to the nearest Honda dealer, but found Masters in Yelp. Even though I was a walk-in , Steve accommodated me and Wes fixed the glass temporarily at least for us to drive back. The most important detail, he charged me nothing for the service. Steve said he understands running into problems while on vacation and it was a minor job for them. Thanks Steve and Wes. I wish The Masters were in LA. Not just me, but I would have made all my friends go there. If you are in Monterey area you should definitely visit The Masters. read more