SCAM BUSINESS PRACTICES -I am writing this review to warn others about the unfair and deceptive business practices at this AAMCO location. ​I called ahead to get a price quote for a transmission fluid change on my 2015 Honda Accord. The receptionist, Shelly, quoted me $249.99, stating that with tax it would come out to exactly $299.99. However, when I went to check out and looked closely at my receipt, the actual total listed was $287.00. When I went to swipe my card, the machine charged me $299.32. ​When you dig into the numbers, it becomes clear what they are doing. The true total with tax is $287.00 (which is what you pay if you use cash). They are automatically quoting the credit card price over the phone by adding a roughly 4% processing fee into the quote without disclosing that it's a credit card surcharge, or that a lower cash price exists. To confirm this pattern, I had a friend call after I left to ask for the exact same service, and Shelly gave them the exact same misleading rundown.​While charging a credit card processing fee is legal in many places if properly disclosed, quoting an inflated price over the phone as the "standard tax-included price" and hiding the real total until checkout is dishonest. This business is engaging in shady, unfair pricing practices. If you choose to go here, demand to know the true cash price upfront and bring cash, or better yet, find an honest mechanic who won't play games with your receipt. read more

Amazing service and staff! The mechanics are knowledgeable and very honest. I never feel overcharged. They have good prices and are not out to gouge their customers. Especially in these times we are living in. read more

I have 3 old cars - a 2009 Toyota, a 2008 Hyundai and a 1998 Toyota. My first experience with with this AAMCO and with Tom was a number of years ago when my Hyundai was having transmission issues. Tom had explained the problem and gave me options. The car was repaired. There were a few adjustments that needed to be done. He took care of everything and did not charge me an additional dime. Fast forward to December 2022. We were planning to give the Hyundai to our son, going away to school. We took the car to a different place because of a coupon and we're given a laundry list of needed repairs and a hefty estimate to go with it. I called Tom and told him what needed to be done. He gave me a quote on the phone which was a half of what the other mechanic was going to charge me. Everything was done for the price he had quoted and not a penny more and my son has a car that I do not worry about. Additionally, the 98 Toyota's "check engine" light came on. Two different mechanics told me that it's likely the catalytic converter and that I would be spending a fortune. Tom checked out the car and it turned out that the gas cap needed to be replaced. He explains everything well. Gives options of what needs to be done and I have not had any reason not to trust what he says. After a few other places, I won't even consider taking my cars to anyone but Tom at AAMCO. read more

I'm not sure I can find quite the words that will truly encapsulate my nefarious experience here, but I can certainly try. About a month ago, my car decided to break down on me, right off the side street where this aamco was located. At first i thought to myself, "What could be better than breaking down virtually in front of an auto repair shop?!". To make it even more of a gem, one of the mechanics eagerly offered to help push my vehicle into the parking lot only several hundred feet away. As soon as my car had been out of the street, I went inside to speak with the man at the 'front desk' (which in reality was a desk in room that could barely fit me, my buddy, and the man sitting behind the desk). There was no a/c, no breeze, and the smell of gasoline, oil, and other automotive smells that filled the pocket sized establishment. But, nonetheless this was an auto shop, and the least of my priorities. I discussed the issues I had up until the incident of my car breaking down, and J.R., who I assumed to be a glorified desk jockey, explained to the best of his abilities what he thought the issues may be. I decided to leave my vehicle there for a few days while it had a couple of minor repairs while the larger ones were diagnosed. A couple of days later, I received a call from J.R., stating that the vehicle had had it's battery terminal connectors replaced (yes, plural, but I will get back to that later), as well as a battery hold down kit put in. He also mentioned that the alternator was putting out just under 14 volts, and he suggested it be replaced. I decided to come pick up the vehicle, and take my time to think about whether I would be replacing my alternator yet. Now, nowhere in this conversation did J.R. mention the car didn't drive. Thus, I came back to pick up what I thought was my running vehicle. To my dismay, when I spoke to another man behind the desk now, Tom, I was told it does not run. He explained it needed an alternator to be driveable. We went over prices, and I decided that I would ship them my own choice of alternator. A few days later, I received a call that the alternator I had shipped aamco had been installed. I decided I would ask for a quote for one more part to be put on - which ended up being ridiculously overpriced (a fuel filter for an '05 Mustang priced at $150, plus tax), but more importantly found out that there would be an additional charge of 25 percent on my alternator installation because it did not come from them. Would have been understandable initially, but again, this was never mentioned by one of the workers here. Arriving shortly after, I grabbed my keys, giddy to drive away and finally have my baby back. But, just to be on the safe side, I figured I mise well check my engine bay and the work that had been done. I checked the alternator - looked great. Then, the battery terminal connector....wait, didn't they say terminal connectorS? As in, both? Why yes, they did. It was even stated on the statement printed out in front of me. But that wasn't all. The one connector that had been replaced was a monstrosity. It appeared to be much worse than before, with what they describe to be as some sort of 'grease' all over it, the whole part looking like it had been hit repeatedly by a hammer. Not to mention, the battery hold down kit was already rusted. I explained these issues as soon as I found them to J.R. J.R. gave the battery, then me, the look of utter confusion. It was as if I had presented him with a problem in quantum mechanics. He was truly lost. He proceeded to tell me he had no idea what he was talking about, and went to go show me what a new one looked like. He brought out the new terminal connector, and it looked completely different. Because, well, it hadn't been destroyed like the one on my vehicle. I continued to explain to him in the most sincere way possible I did not believe it looked the same, and about the battery terminal issue. J.R. grew irritated, quite quickly I must add. He reassured me with a fierce tone he had no idea what he was talking about. A couple of minutes later, J.R. could no longer control his temper. Right before cursing excessively, insulting me and my vehicle, he stormed off into his Dodge ram only to accelerate as fast as he could right back up behind my vehicle. Two of the other workers came out to discuss. They were Tom, and the other's name rains unknown. Although they were much more rational, I wasn't entirely thrilled with the lack of understanding. J.R. remained in his excessively loud Dodge truck, idling behind me for several minutes before he sped off down the road. So, in short, how would I describe my experience here? Some words come to mind: atrocious, pitiful, shell-shocking, unfathomable. I truly, truly hope no one will ever have to come here to live through such a horrendous mockery of what should have been an auto repair business. read more

AAMCO Transmissions & Total Car Care - 'Brand New' Terminal Connector...$94. - Auto Repair Near Me - Bridgewater, New Jersey

So, I went to this location on multiple occasions. I am not one to trust mechanics. Been using the same one for 25+ years, but recently he's had some personnel issues. I went to AAMCO in Bridgewater because my transmission went. He took care of me and fixed my car with no issues. The price was (as expected) not cheap, but it wasn't extravagant either. Tom understood the hardship many of us are going through and helped me out. Brought another car in a did the work fast and accurately. I can honestly say I trust Tom and his people in that shop. mI highly reccomend this location read more

Been going here for years, great mechanics pay attention to detail, great price and timely manner.

TRANSMISSION CARE IS A JOKE!!!! Brought my car here over a month ago. Told it was a fly wheel and a couple other things. You would think a fully complete diagnostics is performed to check for every possible issue on a transmission right? Signed a finance loan with American Finance for $3,000 as I was told by JR the shop manager the total job would be $3,300. Company was recommended by shop. Ok signed up picked car up 2 days later as we are told car is ready. Wow they received those parts that quick and job was done so fast. 12 hours later car breaks down. The car alert is check transmission fluids and gear shift failure. Have it towed from NY to NJ on my expense. Tom the owner and JR shop manager could not understand what happened. Took almost 2 weeks later for "re repair". Pick up car and it breaks down 8 hours later. Car was not accelerating pass 35 mph and started to drop. We barely made it to the drive way with car. According to owner and shop manager we were told we were racing the car!! In a 50 mph zone?!! Waited another two weeks for a now 3rd re repair. When we pick up car we are told it is fine and they tested it out for 30 mile drive on highway. Oh that sounds reassuring. As soon as we drive off, guess what, car shuts off at the stop sign!!! Keep in mind we were driving 25 mph and went maybe 1000 feet from shop. We U turned to shop and the owner Tom is surprised and stated car is delicate and parts have to settle. Ok drive off and head to work. After shift go to drive home after car has been sitting for 4 hours guess what it is driving veryyyyy slow and stalling. What did we do..... barely made it to drop it off to shop directly!! It's been 2weeks since then and now we are told it's the Solenoids?! Oh another $500 to fix. I have been paying car note, car insurance and now a loan of $3000 for a job that was not fixed oh the loan is due in 101 days from opening date other wise I am responsible for 10k!!!All this for a car I have not been able to drive. Not to mention money spent on Uber's!! Consumer BEWARE AND GO ELSEWHERE!!!!!!! And with all this the response is they have worked so many man hours as well for free to trouble shoot issues!!!! read more

AAMCO Transmissions & Total Car Care - Every time we pick up the car not even 4 hours we get these alerts on the car. There's no way it wasn't happening in the shop! - Auto Repair Near Me - Bridgewater, New Jersey

Got an engine replacement that turned out to be a dud. The "new" engine lasted 5 months and then aamco held my car for 3 whole weeks. Unprofessional location. They held my car for 3 weeks because I had a 12 month warranty on the engine -- so they were trying to stall for time in order to not have to do as much future service on my car. I don't trust them and gladly will go elsewhere. They'd say it was one little sensor or whatever other bullshit excuse they could come up with, then I wouldn't get a receipt. Have they ever worked on engines before? With the service I received, you'd think it was their first year in business... never coming here again. Go elsewhere read more

I had an 06 Subaru Tribeca rebuilt here...and purchased a Torque Converter.. Tom clearly explained why the work was necessary and in about a week my Tribeca shifts like new! The price was less than half than installing a rebuilt tranny at the dealer. Had some issues first time driven, they told me to bring it back and I was on the road within one day. They're closed on the weekends but have a mail slot for drop off. They're pretty busy but it seems like their communication could be better regarding status. I work on cars, not trannys.. It's impressive to remove, rebuild, install a tranny in a week... and have it work :D Friendly, knowledgeable, with reasonable prices... read more

I took my truck to this place to get the check engine light fixed. About the only positive in the whole thing. The guy promptly and freely checked my check engine code and told me i needed an EGR Sensor replaced and that it is pretty common on vehicles. Ben Fiorentino the owner said we're in the ballpark of about $500 to fix this part and it should cover it. I thanked him and had a family member check it out for me. He bought the part for 75 dollars and installed it (he's a professional mechanic) for free. Moral of the story according to professional mechanic, there is no reason why this was going to cost $500. Even if he tried to mark up the cost of the part by double, what is the cost of labor he even said its about a 1/2 an hour to do it and even if he charged 200 per hour we're not even in the ballpark. Just a friendly warning to others, the guy who helped me was very nice and was a no pressure kind of guy however the cost to fix a very common part and more along the lines of $200 he tried to get me to pay $500. This makes this station dishonest and a complete rip-off. Do yourself a favor and avoid this place like swine flu! read more

I must say that when you are in a bind (especially w your car) you hope someone isn't out to screw you. As I came come for Easter from MA my cars transmission died. Being a holiday/out of Towner I felt the sinking feeling of "oh crap I'm screwed". Luckily I had time (3 days) and a loving family who got me to aamco. The owner was helpful, sympathetic and professional. I needed a brand new transmission for my rogue and he got me on the road in 2 days. The part ha to be special ordered from the dealership and since I wasn't local he was insistent that I get on the road ASAP and thinkin I was gonna home Thursday. I was on the road wed am. Since then the car has been running smoothly and no problems. I recommend aamco because it's a name that I recognize and trust. I am happy w the service and support read more

RJ and his team did a suburb job with my car. The are knowledgeable about all types of cars and friendly. I plan on using them as my go to guys for regular maintenance. Love them Ruby read more

Paid $3,600 for a transmission rebuilt and it only lasted 20k miles before the transmission completely broke down again and needed another complete rebuild. They don't know what they are doing. Avoid at all costs. read more

In December of 2008 I had a clutch and wheel bearing replaced on a '99 Subaru Forester. They were pleasant enough, but the cost (including turning the flywheel, or at least so they said) of about $1350 seemed a bit on the high side. Worse were the delays: the job took nearly two days longer than they originally claimed it should. Per company policy, they did a free 10-day check-up of the work. That was nice, but it wasn't until months later that I realized there was something annoying with the new clutch. It never really "broke in" and stayed rock-hard and sticky, as though the friction plate were made of hard rubber. Not bad enough that I was willing to go through the agony of having them try to make it right, but unpleasant. I suspect the clutch plate they installed is not up to Subaru standards. read more

The owner, Ben, is nice enough and is the only person who seems to know whats going on at the place. A job that my local shop quoted me $975 for, I paid $1800 for here, and it took almost 2 weeks. Anyone who ever answered the phone when I called to check the status of my car didn't sound like they even had knowledge of my car being there.... Very unorganized over priced, and slow. Go Elsewhere read more

I needed a new transmission and AAMCO in Bridgewater did a great job walking me through the process (AC was great to work with). Besides being courteous and confirming what I believed was needed, they were thorough and provided great follow-up. I recommend them. read more

Needed all four rotors and brake pads replaced. At other shops I was quoted up to $350 for the brake pads alone not including the rotors. However after talking to the guys at AAMCO, they were honest and very fair when pricing the job, no additional charges or hidden fees. They also got it done very quick with no problems whatsoever, not to mention the very comfortable waiting room with coffee and couches. Needless to say they will be keeping me as a customer from here on out. read more

Don't recommend going to Bridgewater AAMCO for any repairs. They will sure rip you off. I went there for rear differential and front crank seal leaks repairs. It was a nightmare. The car was there for solid two weeks. Not only the original two problems were never fixed, but my car was damaged during the repairing process. I wasted $2150 for the repairs plus $900 damages. read more

I am writing this review almost more than one year after my previous one. I had another car trouble and sought AAMCO's expertise today. Amit and his technicians customer service have been outstanding, very patient and thorough. They quickly diagnosed my car problem with minimum wait time. I would recommend this Bridgewater AAMCO location for its great service and expertise. read more

Don't recommend going there for repairs. They will sure rip you off. i went there for an engine light check. The good news is that even though I am not an automobile expert, it was obvious that the mechanic was making stuff up to make unnecessary repairs without even diagnosing the engine light problem. Sure thing found out later that non of those repairs were hardly need it. read more

I brought my 2007 Infiniti to JR with what the dealer told me was an over $6000 transmission replacement and other services. I was faced with the prospect of getting rid of my car, luckily I was recommended by (amazingly so) on of the technicians at the dealer! Wound up the dealer diagnosed the problem right, but I was able to get the work done for thousands less, better warranty and much faster service...it was like 3 days...If you have a problem bring it to JR or his team first! read more

I needed a new engine for my Buick ~ My daughter told me that hers was done here & she loved it. They give a 3 year warranty on a used engine! WHAT?! THREE YEARS! I called a bunch of places and the most I could get was 3 yrs on a new engine & 6 months on used. Most places were only 90 days! YOU CAN'T EVEN GET A 3 YEAR WARRANTY FOR BUYING A USED CAR! Needless to say, my Buick runs amazing - better than it ever did. I'm so glad I didn't junk it like I planned. The staff was very kind & professional & they had it done within 2 days of my 1st call. I would recommend Aamco to ANYONE! read more

My father and I have been going to Ben for at least 7 years. He always gives us good prices and fixes the problems with no return visits. Its hard to find a good mechanic who doesn't take advantage of you. I would recomend Ben to anyone. read more

Honest, courteous service here. Brought my vehicle in to have the timing belt replaced. After assessing it, they said it could actually go another 10K miles before needing to be changed, but if I wanted to replace it, doing the pumps at the same time would save significantly on labor costs later. The service took some time to perform, but Pat the technician went above and beyond and fixed an unrelated issue as well. The price was about 35% less than what the dealer had quoted me. I will definitely be returning to this location for future car care! read more

Finally an honest mechanic. I went to another repair guy who said I needed a transmission for over $2500. Ben did a diagnostic and told me I needed a tune up. I saved $2,000. Thank you, Ben and Aamco. read more

If you have a car that requires any type of repair, I would highly recommend bringing your car into AAMCO of Bridgewater. Having been to dozens of mechanics throughout the years and being scammed or cheated by most of them, this is one of the only honest repair shops I would trust with any car. This past winter, my reliable 2002 Honda Odyssey's transmission had failed. Everyone including American Honda knew that the 1999-2004 Honda Odyssey's had transmission issues. However, after going to my local Honda dealer, I was handed a bill totaling over $5k. The dealer was not able to help me in covering even a partial cost, even though American Honda was fully aware of the defect. I immediately reached out to my old mechanic, who suggested in getting a used transmission from a junkyard. I was surprised that I was told to get a used unit, since every Honda transmission had this issue, even the used one would eventually fail. I then looked into AAMCO Remanufactured Transmissions, and I came upon many locations in Central NJ, however this location had the best reviews, and I decided to give it a try. After towing my car in, AAMCO wanted to double check that it had been my transmission, and I was told that they would be able to put in a remanufactured transmission, for a lot lower than the Honda Dealer. In addition, I had gotten a longer warranty on the new transmission unit. The mechanic had informed me, that AAMCO knows the defects in the Honda designed transmission and they fixed those in their remanufactured unit. After putting in the new unit, the car started driving like a new car. My second experience with AAMCO had been in December, when my car starting making a clunking noise every time I had turned. I had taken it to car dealership again expecting them to fix it, however I was charged for an unnecessary repair, and my noise was still there. Having been tired with going to dealers, I had decided to try AAMCO for suspension work. They told me that part of my subframe had been corroded and it was causing other parts on the car to shake. They were able to improvise and put in a longer bolt to hold the subframe still. Another repair store would have tell me to get the whole subframe repaired, for $1000s of dollars. Having being honest and in favor of the customer, I found AAMCO Bridgewater to be the best repair store in New Jersey. Dealers are great for selling cars, but they cannot repair them, AAMCO Bridgewater fully understands each car they repair, while a dealer mechanic tries to guess the repair. read more

DO NOT BRING YOUR CAR HERE IF YOU NEED TRANSMISSION CARE. i brought my car here because i knew exactly what was wrong with my transmission, since i have an OBD reader i knew that my transmission had a code which was for a stepper motor inside the transmission nothing else, don't get me wrong I'm not a mechanic, but i always do my research before i bring my cars to any mechanic and by far this is the worst place these people at this location WILL RIP YOU OFF. So they said i needed 3 sensors in order to fix the problem and take 50/50 chance my transmission shifted out 1st gear if not then i needed a new transmission. So i went and took the chance and paid them $1.300 for 3 sensors transmission fluid and an axle seal. At the end all that money i paid did NOTHING to fix my car and then the guy was like oh the code we're getting in our OBD reader is for some stepper motor. so i was like no poop ? so why didn't you fix my problem with all the money i just paid. Then the mechanic said they couldn't open the transmission and insisted i needed a new one or re-build it all for $3.900 so i just took my keys and left after $1300 in the garbage. The place supposedly spezializes in transmissions but can't swap a motor out of it???? they said it was too hard and expensive since i had a CVT in my nissan murano I'm sure $1300 would of had been enough to swap the part that was broken, so yeah people i have proof i have receipts of how i was ripped off of $1300 that did nothing to fix anything in my truck text me and i will send you pictures of the receipt @ 908 485 7780 read more

I gave this place 2-stars since it took 3 weeks to figure out what was going on with my truck and the communication is terrible. Every time I wanted an update, I had to call them otherwise I would not hear from them. Days would go by with no update as to what was happening to my truck. I brought my pickup to them after the check engine light came on and the truck wasn't going faster than 40mph. I was originally told it would take a week to fix. They had thought it was a sensor that needed to be fixed. When that didn't work, then put in a rebuilt transmission. I received the truck back and experienced additional problems which they had to address as well. Their pricing for services is like a bait and switch. Over the phone, you are told one thing. When you review the actual bill, you are told sometime else. The numbers do not match. I'm experiencing problems again and have decided to have the dealer figure out what's going on. read more

My 2002 Rav4 Toyota was shifting poorly and sometimes not at all. I took it to them several months ago and they charged me $500 to look it over and replace a part. They admitted didn't fix anything and they said the car could not be fixed without a full rebuild of the transmission and it would probably cost between $3,000-$4,000. So, it sat in my driveway for a while until it needed a NJ inspection and it was rejected it because of the code on the computer that was showing up. I took to the internet and looked up the code along with my make and model and it was all over the internet that Toyota had a major recall on the ECM boards of my make/model/year because its EMC/computer was making the transmission not shift or shift poorly. There was also a youtube video that showed you how to remove the ECM/computer yourself in about 10 minutes and send it out to be fixed for $200. I did just that and I have put a thousand good miles on it since and it is shifting great. I am not sure what they charged me $500 for but state inspection and internet search I did was free. The fact that it was a major recall by the manufacturer, splashed all over the internet and I could even find step-by-step youtube videos on how to fix it implies they were either extremely dishonest or extremely unable to diagnose a common problem or both; at least concerning my issue. According to the recall, if the transmission was rebuilt, it still wouldn't fix the problem because the origin of the issue was in the ECM/computer. So, the car still would have had the same problem $3,000-$4,000 later if I followed their diagnosis. Given they charged me $500 for a dishonest or very very poor diagnosis, I would not recommend them! read more