On November 17, 2025, I came in because my check engine light kept turning on and off. After being…read moretold that replacing the mass airflow sensor and the oxygen sensor would resolve the issue, I spent an entire day waiting--only to pay a substantial amount of money and get back on Loop 288 with every light on my dashboard lit up. When I returned, they removed the oxygen sensor they had just installed because, apparently, that was what caused my car to malfunction. In other words, they were guessing from the start. Despite that, they had no problem charging me for a part that clearly did not fix my issue. After wasting two full days at this shop with zero resolution, my check-engine light is still on, and now I'm being told the problem is the fuel pump. It is unacceptable that I was charged for unnecessary work while the actual problem remains unaddressed. To make matters worse, when I returned on the 18th to express my frustration, the manager behaved extremely unprofessionally, taking my keys and walking off without a word. I am almost sure he insulted me, based on the staff's reaction. This entire experience was unprofessional, careless, and dismissive. I strongly advise anyone considering this location to take their vehicle anywhere else. I should never have been charged for guesswork.

got it done quickly which is what i needed on my busy day with other appointments to go to.read more

We have been Strandes customers for years. We own one Dodge truck and two Honda vehicles. They are…read morestraight forward, honest, and fairly priced. They stand behind their work and the service is excellent. Cannot recommend them enough, but we do try!

They looked at and quoted me for a transmission repair and a few other issues. Because i was…read moredelayed picking up my truck they said they are charging me a storage fee and if i didn't pay they will tow away my truck to impound. The manager was rude and i explained i would pick up the next day. He insisted i would need to pay $175 in storage fees. I understand its my fault i waited to long for pick up. But being rude and condescending is not needed.

i was able to get a quick and easy state inspection with very friendly customer service .read more

Service was quick. Everyone was friendly. I had an inspection done and had a few quotes for other…read morerepairs. They let you bring in your own parts here and will just charge for labor. This will probably be my goto inspection and repair shop in town now.

I really like these guys. Great customer service and quality work. I brought in my old Nissan…read morearmada for a few issues that my usual shop admitted wasn't really their area of strength and AAI got me all fixed up. At one point I had some questions and concerns because I wasn't exactly understanding some things and the owner spoke with me and everything was addressed to my complete satisfaction. My car is running right now and wife is happy to have her car back! Thank you AAI team!

All About Imports is the best body shop for their excellent customer service and quality work. I…read morehad taken my Lexus there in the past., never disappointed.. recently I took my Mazda CX9 for an expensive repair. not only did they give me the BEST price, Matt went the extra mile to pick up the needed parts from Mazda. it was done in 2 hours . Jason runs a top notch organization thank you Carlene S

Always so friendly and quick services. I love the app and how easy it is to schedule. The waiting…read moreroom is cozy. Great place!

Barebones to the rescue once again! After I made a mistake and hooked up my car battery to the…read moreopposite terminals, Barebones quickly diagnosed and fixed my issue - fortunately only a blown fuse. The price and quality of services is more than competive and I can't rave about John and his crew more!

I had an oil change at this Take 5 location (803 W University Dr, Denton, TX) in May 2025. The…read moretechnician overtightened and stripped my oil drain plug, which I didn't discover until I tried to get another oil change. Multiple Take 5 locations told me I had to return to the original shop to fix it. When I returned, I spoke with Efrain, the manager on duty. He first tried to charge me, then admitted it was their mistake and attempted to remove the plug. After an hour, he said he couldn't fix it and advised me to go to a mechanic. He promised to file a claim and said I'd hear back in two days. It's been several days and I've heard nothing. I took my vehicle to BMW, where I was quoted $3,100 to replace the entire oil pan due to the damage caused by Take 5. My car is now leaking oil, and I rely on it for work. I cannot afford this repair and am extremely disappointed by the lack of accountability and follow-through. I'm still waiting for a resolution. If you value your vehicle and your time, I strongly recommend going elsewhere.

Slow, slow, slow. I wouldn't complain but their shooting for 10 to 15 minutes. Id say 40 to 50…read moreminutes per car. There's no sense of urgency. A lot of talking rightin front of the waiting customers. Third times the charm, i won't be back.

Always do good work never had any problems taking vehicles here and getting repairs/oil changes…read more Nice lounge area and good customer service. Might not be the cheapest place but they drive you back to your home if you can't stay long or offer nice lounge area with snacks. Sends you a full breakdown of your vehicle after service which is convenient.

Took my 2002 Honda for an oil change. Requested…read moreConventional oil. After an hour and a half wait they tried to upsell me several "needed repairs." After I declined it took another 20 minutes for my car to be ready. At checkout, I asked if they used Conventional oil. The guy said no and went to ask for help. Then I was told they could order conventional oil but it would cost $50 more. I asked if I now had to stay with synthetic, another guy said I could go back. I was always under the impression once you switch an older vehicle to synthetic oil and run it through your engine you couldn't go back to conventional. Anyway, Thanks to Tommy's looks like I'm using synthetic now. Won't be going back to Tommy's. Continuing my search for a reputable and reliable place to get my car serviced.

Would not go here again. Jon's use to be great with actual customer service. Three people working…read moreand no clear direction with any of them. Go anywhere else.

service was pretty fast overall. they do try and sell a bunch of extra stuff not needed. also staff…read morewas unable to properly reset the maint reqd light