while the employees are very kind, I feel I was treated unfairly simply because I was a senior…read morecitizen female. I began my journey with multistate in March and finally in July Integrity Auto mechanics in Colleyville fixed my problem after I had spent almost $6000 with multi state. My problem was obviously not transmission, but a completely melted down cable that controlled all the electrical parts of my vehicle which Integrity fixed for $600. Every time I would take my car back into multistate after replacing my transmission, they would say oh it's the cable from the gearshift, then it was the electric switch on the transmission itself. Finally, they admitted it was electrical and sent me to integrity where Matt promptly found the problem and fixed it for $600 and he said it was just a blessing my car didn't catch on fire and me driving it. Thank you, Matt at integrity auto. Go there first before you go to multistate it'll save you a lot of money.

Amazing customer service and high quality service. Visiting Ft Worth from out of town and they…read moretreated us like family! Took the time to explain problems, great price to replace transmission and kept us updated on status Would definitely recommend. 5 star service! Thank you Lisa, Taylor, and Buddy!

For the most part my experience was good. I spent 516.00 for services rendered and they were to…read morecheap to give me a 20.00 discount just because I didn't have a physical coupon. I was told they would take care of me the next time I come in. However I don't think I'll be going back anytime soon. As a senior citizen on fixed income every little break helps. Evidently Brakes Plus could care less.

I came in to have my car realigned. Staff was courteous and communicated well. I was not offered to…read morebuy anything beyond what I came in for, and Javier had me out and on my way within an hour. I highly recommend coming here for your car needs. While I was waiting, I saw many other happy customers coming and going. Two thumbs way up.

At first they were not off to a good start in my mind but after experiencing this little detail, I…read morewas blown away by their response. I had left my charging block at the shop on the couches they have in the lobby, and so I called again after I got a shuttle to my appointment and they were very prompt not only to answer the phone, but to help me look for the charging block as I thought it was in the shuttle, but then they later found that it was on the couch and they texted me through their service updating machine just to make sure that I know that they found my device. Did they have to do that? No. Did they have to message me that they found it? No. But they did anyway, and they also finished my timing belt earlier than expected and instead of saying, you have to come and pick up your car or you can't pick it up until Monday. They helped me figure out a situation to where I could still come and get my car even after hours.

Don"t. Horrible. These guys won"t look you in the eye, they are so full of it. Took my car in the…read more first time. Stalled on the way home. Turned around and luckily made it back. They had it for another week. Went to pick it up. Check engine light was on as I was driving out of their parking lot. Turned around. They had it for another week. $2800 and three weeks later, pick it up and things seem fine. One week later check engine light comes back on. Take it back to them. Catalytic converter is now bad they say and that will cost me $3000. No thanks.

Just did a walk in for a state emissions test and they had me in and out in less than 15 minutes…read more Price was very reasonable and they were very friendly and welcoming!!

Barely got here with a faulty fuel pump, was quick and easy and the guys did great. Good location…read moreand friendly guys

Best transmission shop around. Excellent service. Fair price. Ready when promised. Jesse…read moreoverhauled my transmission on my 2008 Silverado a few years ago, and it's still shifting like new.

Outstanding Service & Honest Work!…read more I can't say enough good things about Jessie Rodriguez Transmissions! Jesse and his team provide a clear, fair estimate before starting any work. The turnaround time is fast and the quality of the repair is always top-notch. If you're looking for honest, reliable transmission service, look no further. Highly recommend Jessie Rodriguez Transmissions to anyone in need of quality automotive care!

This is my third vehicle I've taken to ATW and Terry is "The Man"! He's fixed my BMW and two Ford…read moreF150s. From complete overhauls to Valve body repairs he knows what he's doing and very OCD to get the job done right! Honest and straight shooting mechanic. Hard to find these days. Better than a dealer hands down.

My first week in Fort Worth coming from Houston and the gears on my wife's Durango start slipping…read more One of those newer cars that doesn't have an ATF dipstick on it so i don't even know where to start. I don't have a local guy for anything yet - including transmissions. I took a chance that the few Yelp reviews regarding transmissions were accurate and dropped into this place. Terry pulled a car off of a lift to get mine fixed up while I was waiting. He did all of this while teaching his apprentice how to pull a transmission out of a Buick. Nicest guy in the world, honest about what was wrong, didn't overcharge me, didn't make up stuff that needed to be done. Terry's one of those guys that just knows what he's doing and will bend over backwards to help you out. I got a transmission guy in Fort Worth now.

never seen or heard of this place honestly but as I was falling asleep the bed time voice in my…read morehead mentioned the name so I googled it to see if it existed and I was extremely amazed. there has to be a good reason this place exist . if that means anything lmao

Our suburbans transmission went out right after Christmas and had no idea what to do. Some places…read morewere quoting outrageous fees. Heard about this place from friend and sure enough, fairly priced and great warranty. Friendly and professional staff.

I've brought several (5) of my vehicles here and generally I don't have any issues and have…read morecontinued to bring my vehicles back, but now I have two complaints. First, this is the second time I've brought my vehicle to them and it has popped up on carfax that they serviced the vehicle with an oil change when they didn't. I had spark plugs changed and it included an oil change that never occurred. This messes up the carfax with bad information and it's not easy to fix. When I mentioned it the first time they asked me to email them about it and acted like they had no idea how it could have happened, but the issue hasn't been fixed and continues to happen. Secondly, I paid these guys nearly $800 to diagnose and fix a cylinder misfire, but less than a week after leaving the shop and the issue is still there. Which tells me that they didn't truly diagnose what was causing it, but instead threw parts at it hoping that it would fix the issue. After I called to let them know that the check engine light came back on and was throwing the same code the answer I received was "it's probably a good idea to sell your vehicle". Are you kidding me? Them taking some responsibility for not fixing my vehicle after I gave them nearly a grand to do so seems like a more appropriate response.

We were driving on I-35 and ran over something and heard and felt it hit under our car two or three…read moretimes. We were alarmed, especially as we were traveling to Houston. Fortunately for us when we pulled off of I-35 This Car Shop was right there. They were so kind as to put our car up on the lift immediately and two mechanics looked up under our car. You could see where something had impacted our undercarriage in several spots and luckily for us, the impacts were not on any soft or moving parts, but only on hard metal. I was so thrilled and was happy to pay a bill. They would not take any money from me. Now who does that! I am most grateful for the peace of mind that we could continue on our travels without concern. If I lived in the area, I would be happy to take our cars there for service.

I had an amazing experience with this auto repair shop! The staff was super friendly and really…read moretook the time to explain the issues with my car. They fixed it quickly and at a fair price. Highly

Quick response with very helpful seemingly honest answers and a fair rate for the scope of work…read morerequired. Expediency matters when your car is down. Sedrick has been great and seems in Market Value for turnkey services as well.

I made an appointment to have my breaks replaced. When I brought it in, Ray and crew said I didn't…read moreneed to replace yet. What?!? A care repair place that's honest?! I was so grateful! I was taking a little road trip the next day and wanted to be sure. They even put air in my tires! This was my first interaction with Ichiban, but it definitely won't be my last. So nice to have an honest auto repair shop!

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.