I wish I went to this AAMCO Transmission in the first place. (This is a professional transmission shop that lives up to the reputation of AAMCO.) Chris the manger/owner is professional and friendly and was able to guide me in what type of transmission upgrades I wanted. So pleased with my new transmission! Mark the mechanic, did a great job!...So glad for Mark's expertise and friendly/professional service. He was glad to help with questions and advice or anything I needed. If there were 6 stars I would click it! Acts like a rebuilt transmission! Shifts nice and hard like it should. Like NEW. I feel very lucky I found these guys! read more

AAMCO Transmissions & Total Car Care - Auto Repair Near Me - Seattle, Washington

Chris and his team are amazing, they fixed my van which had been stolen and restored a little of my faith in humanity, kind, professional, thorough and fast, i will always take my car here for repairs, wish i could give six stars read more

Favorite mechanic in town. Everyobe was friendly and super helpful. Very reasonably priced. Got us on the road in no time!

Another 'recommended' transmission shop wasted 3 weeks of our time only to say "We don't work on that type of transmission." Then we found Chris, the owner of Aamco on 23rd Ave S. He was so polite and knowledgeable. Amazing! Four days for the insurance adjuster to come out and the claim to be approved. A couple of days to replace the transmission. The car is running great. All for only the deductible! Chris is totally straight up. He does exactly what he says he will do, at times more. We could not recommend anyone better read more

Every so often I get an automated email from Aamco with some promotion or whatever, and it always reminds me that I need to write a review for the shady service I received from them in the fall of 2020. So here it is. My catalytic converter got stolen in October 2020 for the first time. I have a Prius and the guy at Aamco made a big deal about saying there were only 4 catalytic converters left in the country, and that he had gotten one for me. It seemed implied that he meant a Prius catalytic converter, especially for the price he was asking. He charged me upwards of 2 grand, but fortunately it was mostly covered by my insurance. He discouraged me from getting a steel plate to make stealing it again more difficult- ultimately it was my choice but I think it's worth noting that he was trying to persuade me in that direction. Of course my catalytic converter got stolen again. :/ This time for some reason they only took half of it. My insurance encouraged me to go to a muffler shop instead this time. At the muffler shop they mentioned that they'd be using an after market cat. I asked if that would be a problem since the half that was still left was a Prius catalytic converter. They stared at me and said "that's not a Prius catalytic converter". It was after market. The muffler shop charged about $600 to replace the half of my catalytic converter that was missing, AND that included the cost of placing a steel plate over it. At Aamco they would have charged $500 for just the steel plate. Aamco totally ripped off my insurance company that first time around, and were at BEST intentionally vague about the kind of converter they were putting in. Thank you Aamco for your automated emails that reminded me to let folks know about the way you screwed me over that one time. read more

DO NOT BRING YOUR CAR HERE!!! Yesterday I had my check engine light come on and it proceeded to overheat and say something about the transmission. I rolled it over to aamco as it was pretty close to where it broke down. I left my keys in the drop box and left a message about the problem and waited for a call. I was in between meetings and couldn't answer my phone if they were to call, so I initially called at 11:45 to see if they had a chance to work on it yet to see what the problem was. I was told by Terrance that the tech that would be looking at it was at lunch and would be looking at it as soon as he got back. I said I would call later because again, meetings. I call at 1:46, I was told again that the tech was on lunch. Terrance started to get really short with me and cut me off a LOT. I couldn't even finish a thought. I wasn't saying they aren't allowed lunches, just that 2 hours seemed like a long lunch. He said they would be back in a half hour to look at it. I called again at 2:48. Figured I would give them a half hour to look at it. He still has not looked at it at this point. I missed a call at 3:53 (meeting) but I called right back and he said it was my clutch actuator and a TCM(?) and I asked how much that would cost. He said he didn't know. I asked if he could get a number for me. He calls me back at 4:06 and said $4100. I asked for a price breakdown (as a woman I have to make sure I'm not getting screwed). He said that it was a lot of labor. I asked for actual dollars going into it and he refused. Sketchy. I asked if he could email me the quote and he said "that would be too much time and effort. I don't do that". Umm. It's your job?? He then hangs up on me. I call him back and said "there must have been a connection issue." Giving him the benefit of the doubt and he said yeah there was a cord problem and he was now on his cell. I then asked again for a price breakdown and he wouldn't even let me explain why I wanted it and he hung up on me. He then stopped answering my calls. IT GETS WORSE. I called the Everett store and explained the situation, Mo said it would likely be $3800 at their store and they do quote before they start work. I decided to bring my car up to them to work on so I called Terrance back. He actually answered. I let him know I would be taking my car elsewhere and I couldn't make it by 5, so if they could just leave my keys in the console with my door unlocked I would come pick it up. He said it was a bad area so he would advise against it, but I wanted my shit out of there. I got there at about 5:30 and who should be there but Terrance standing outside and two guys working inside and closing up shop it looked like. I went to my car and grabbed my keys but noticed a boot print (was not there prior) and my window cracked about two inches. I did not leave my car there with the window open. It almost seemed like they wanted my car to be stolen? I was prepared to have a smoothing out convo with him but after seeing my window I was pretty ticked. I walked up to him and introduced myself and asked why my window was open. He said they were still moving cars around and they would have shut it. Lie. My keys were already in the console waiting for me. They were done with it. I tried to ask what happened today and he again would not let me speak and tried walking away from me and we had a super unpleasant exchange and I literally asked him "hey can I ask you a question? Will you let me finish my sentences?" He wouldn't and said he wouldn't give me a "black and white" quite because it was hard. I said "it's your job" and he said it wasn't and started walking away from me again and I said something along the lines of "I'm trying to talk to you, you need to treat me like a f*****g human being" and he took that as license to cuss me out saying that if I was going to throw profanities I could get the F off his lot and just cussed me out. I walked away and the two workers were getting into a car together and I heard the b word and I turned around and asked if they just called me the b word. They laughed and drove past me saying that they said I had come in there bitching. They then said they don't work there and don't work for anybody. If that's the case, why were they there messing around in the shop. There are several details I am leaving out that make this whole thing worse but I only have 2000 words. I don't know how the hell this Terrance guy has so many 5 star reviews. I'm trying to have the calls pulled so that this doesn't happen to anyone else. I spent the whole evening in tears. Good luck out there ladies read more

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I came in to get my headlights replaced, oil changed and steering checked out. The guys at AAMCO were able to take care of everything within 48 hours and for a pretty good price, and I can tell right away how much better my car is doing. I am not the most knowledgeable about cars, but Chris was friendly, helpful, and considerate of my schedule and needs. read more

I took my vehicle in and was told in and out day ended up being a week and high priced. Had to bring it back for a different repair got the same deal it'll be ready in a day took two weeks and they damaged my vehicle! They promised to reimburse me the cost and never did it's been nearly 5 months I've sent them the bill 3 yes and no response!!! Not reliable even pretending to be a Christian person and we'll take care of you?? read more

My 5 star rating is because Chris is so pleasant and helpful to work with. I've been taking my car here for years, and Chris always takes the time to break things down to me, is honest about timing, cost and the reality of the state of my vehicle. I really appreciate how they do business here. read more

Everyone was nice had my check engine light on prior and they looked my bmw over & was friendly.

GARBAGE! GARBAGE! GARBAGE! Hands down the ABSOLUTE WORST and most incompetent shop I have ever set foot in. I presented with my vehicle to have a complete rebuild of my transmission due to a hard shift into second gear. I was informed to drop off my vehicle on the 25th of August, and was promised a 1 week turnaround. After 5 days had passed, I was informed that my transmission had not even been removed from my vehicle yet due to the manager having family issues. I didnt know that the builder could not do his job without the manager being present. After almost 2 weeks had past, and have been told on numerous occasions that my vehicle would be done on multiple days, I was then informed that they blew the seals and torque converter in my tranny and had to get another one. I was then promised that I would have my vehicle within 2 days. 4 days later, at almost closing time, I HAD TO CALL the shop for them to inform me that there was now a missfire or something in my motor, which the motor was in stellar condition upon drop off. After waiting for hours to hear anything from the shop, I proceeded to have my vehicle removed from the shop. Upon inspection of my vehicle, a large hose from my evap canister had been ripped apart and stuffed up into my firewall where it proceeded to melt. Due to the incompetence of this shop and its staff, I now have to have the motor torn apart and rebuilt. If i could give less than 1 star, I would. read more

Absolutely whatever you do do not trust these people with your vehicle. Unknowledgable about different transmissions and absolutely no communication or priority to your car. The staff is extremely rude, and they seemed overworked.Which leads to them trying to hand your vehicle back and charging you after not fixing it whatsoever. Go to somewhere local where they actually care about you. These people should not even be trusted to work on lawnmowers. read more

Scam facility. No one likes being taken atvantage of. I brought my car into this facility for a non-working a/c. My local repair facility put freon in which did not correct problem long term. We have American Auto Shield (AAS) and AAMCO at this location is one of their 'preferred repair facilities." I made apt. and brought the car in initially on April 12, 2023. Wrote down that prior freon recharge did not fix problem. On April 14, 2023 Chris Kim, mgr. called that car was ready. They had done a visual a/c check, evaluate the old refrigerant and recharged system. Cost to us $357.20. Parts and labor warranty for 12 months/12,000 miles. Within a month when the weather warmed up it was evident the a/c was not working. Called and yes, they still accept American Auto Shield. I dropped car off June 14, 2023 and again wrote that they had not fixed problem in April. On June 20,2023 at 10:39 am I called to check on status. Chris, Mgr, stated he was on phone with American Auto Shield. He called me back at 11:21 to inform that all but $100 deductible, sales tax, and incidentals were being covered by American Auto Shield. He quoted my remaining balance. The car was finally ready at about 3 pm on June 23, 2023. When we got car the $ amounts on the invoice just didn't match up. Chris said "call AAS" which I did on June 28th. The car warranty (AAS) covered the compressor charge of $321.23 but Chris insisted on installing a different one and billing $597.93. The car warranty representative said Chris had informed me of the difference and I agreed to pay!!! Really, I'd pay $276.70 extra when insurance would cover it???? They also refused to honor their warranty and refund the $357.20 from the April 'non-repair.' So, we are out of luck and out of pocket more than $640 because of their scam, incompetence and unethical practices. read more

I brought in my 98 Range Rover to get the AC serviced. Turned out to be a much bigger issue that I opted out of repairing due to the age of the vehicle. The service tech was great and very informative. He ended up not charging me since no service was performed. The honesty was refreshing and very much appreciated. I will definitely be returning for future services! read more

Been here a couple of times now and I like the way the owner does business. Polite, yet straightforward with your car issues and prices. When I was given an original quote for oil leaks, he took time to explain how the quote could potentially grow if certain issues arose during the fix. Luckily, most of those issues didn't arise for me, but I appreciated him setting expectations from the beginning vs surprising me with a higher bill after the fact. He constantly communicated findings throughout the day and was very flexible and understanding of busy schedules. Would highly recommend! read more

I drive a 2001 Jaguar S Type and am the third owner tidying up deferred maintenance from the previous owner(s). My transmission light had been coming on and I knew the transmission in the early cars could be hit or miss. Allen and his guys did their best to see if it was one of the more easy and common fixes that would save my original transmission but it was not to be. They got me a remanufactured transmission rather than a used one from another S Type. A used one was an option but I was leery and Allen and I preferred a transmission that was fresh as we could get. They did a good job keeping me informed and giving me options. read more

For once, an honest car mechanic. And very informative. I have watched many mechanics rob me of my money or charge insane prices for things that are actually much cheaper in value. Here they have checked my car engine light for free and given me useful information about my car, and has not tried to scare me into paying for services as the other mechanics have. Allen has been extremely helpful. I absolutely recommend AAMCO read more

I came here for a pre-purchase inspection on a cargo van we purchased for a conversion project. Bill was very friendly and helpful and made sure to point out anything to keep an eye on (even though the van checked all the boxes as far as the inspection was concerned), and even gave us some advice on some work we were doing for the conversion project. We chatted while in the waiting room and he's clearly very passionate about what he does and I think that translates through into the quality of his work. Easy recommend for me. read more

(NOTE: this place is under new management, so I think the reviews from over a year ago that are uncomplimentary shouldn't be taken too seriously) This place was great. These guys are really friendly and honest. I feel like a lot of auto shops have a bad reputation of cheating the customer, but this place isn't one of them. I thought for sure there was something wrong with my car, possibly the transmission, so I bought it in to AAMCO. Turns out there was nothing wrong with it! They didn't charge me for their time looking for the problem, even though I called several times asking them to take another look. Nor did they make up something frivolous to fix. They were completely honest and they even let me keep it there free of charge while I went out of town for a week. I will absolutely be back (well hopefully nothing happens to my car) and I highly recommend this shop. read more

I just went to this AAMCO location for my check engine light going on. Even though I just walked in, they waited on me immediately. They were super polite and professional. They explained things to me and were very helpful. Although I was charged nothing, their customer service was great. This kind of service ensures I will go there again when I need work done. Thank you so much for being a great business! read more

These guys were the nicest most straight forward mechanics I'd ever met. They inspect for free and filled up my fluids for free. I made the mistake of buying a real lemon and they did everything they could to find me a cheap transmission when mine went out unexpectedly. They even called me a week after I told them I gave up on fixing it to tell me they found one that might work. I can not recommend a shop more. read more

I came in to get my brake pads replaced because they were squeaking. The man at the front desk was super helpful- He checked the brakes on my car and told me they were in good shape and didn't need to be replaced yet. While doing that they also checked my tire pressure and filled them up, all without charging a thing. The staff is very welcoming and helpful read more

I brought my 2003 Toyota Camry (4cyl) to this shop a few months ago. Ive seen the posts from a manager saying "all the bad reviews are old and this location is now under new management!" Which may be true, but this AAMCO is terrible. They dropped the pan and 'took a good look at the transmission'. They reassured me that changing or flushing the fluid would more than likely destroy my tranny. Keep in mind that the transmission was actually fine but the transmission fluid is over 100k miles old! I cant remember the mans name, but he appeared to be a part of the management team. He said "I have a lot full of these Toyota Camrys and the transmission is trash. Changing the fluid could destroy it and it would be about 6k to replace." He basically told me that I would have to sign a form agreeing to something about what he just said and that they are not responsible. Do not trust these people with your car. I instantly when to ABC Transmissions in Tacoma. They did an inspection and nothing was wrong at all! You can read my review on their page and make a conclusion! AAMCO Renton will lie to your face. Do not take your car here. Maybe another AAMCO is trustworthy, but this location is NOT. read more

I really wanted to like this shop, the owner is very charming, convincing and believable. I was thoroughly convinced that I was in good hands, due to the reassuring nature of the owner. As I was led down the road to what would eventually be a $4500 tranny rebuild estimate I was still a believer. A little backstory: I just bought my SUV from a local dealer ( 3 days prior ), 3 hours after purchase the check engine came on ( my heart sank ). I took the vehicle to my local AZ, they ran the error code and found a solenoid in the transmission to be faulty. I decided to take it on the chin and get it repaired ( as I had signed an "AS IS-NO WARRANTY" form at the dealer ). I left my vehicle at the Seattle Aamco on an overnight vehicle drop situation. The next afternoon I received a call from the owner, he explained that a test kit had been used to check the transmission dipstick fluid, and no definitive result was found ( that of cross-contamination of transmission fluid and engine coolant ). I didn't take the vehicle in for this test, I took it in for the solenoid error code diagnostic, and subsequent repair of that part. I was told a further diagnostic test would be required since the test kits weren't turning up any results, ( again that of water in the tranny ) and again not what I came in for. This diagnostic test was to cost $189, and I agreed to it, I figured a deeper look was required to check the solenoid properly. I was quoted $2000 to replace the solenoid that was located within the transmission, and I agreed to this figure. An hour or so later I received a call from the owner, he had bad news for me, he reported that water had gotten into the tranny and it would need a full rebuild- $4500, he said was very sorry I was going through all this, especially since I had just bought the car 3 days prior, I believed his sympathy and diagnosis, and agreed to it. Immediately after getting off the phone with the Seattle Aamco, I called the dealer I bought the vehicle from to plead for mercy, I was surprised to find a very helpful attitude on their part, they said they would call me right back with a solution, about 15 minutes later their mechanic called and explained that my vehicle's transmission had just been fully serviced, solenoids replaced, fluid flushed and filter changed. And that 59,000-mile old transmission was in perfect shape. I was also contacted by the owner of the car dealer, he reassured me that the transmission was sound, but for some reason, I just didn't believe them. It took several minutes of convincing on the part of both the dealer and his mechanic before it dawned on me, why are these guys begging me to return the vehicle to them for repair, ( keep in mind I had no warranty and had a signed "as is" ). The lot owner offered to call Aamco for me, and he did just that, and then called me back, he told me "we've gotta get your car out of there, I will send my mechanic and tow truck first thing tomorrow morning if that's ok"- I agreed. At this point, I started to realize I was being taken advantage of by Aamco of Seattle. I call Aamco directly back and asked for the work to stop, I explained I wanted to give the Lot a chance to make it right, and that the mechanic would be down in the morning to give the tranny a second look. I asked for the bill total due with the work that been done, including buttoning things back up for transport, I was told $500. When I got to the Aamco the next morning, I met firstly with the dealer's mechanic, ( he had already looked at my vehicle ) and he told me that there was no trace water in the transmission whatsoever and that the tow truck was on the way, he was also very disturbed that the shop had cut my exhaust pipe, instead of just unbolting it. ( now the exhaust pipe has to be welded and is susceptible to leaking ) So then I went inside to pay up, the bill totaled nearly $800, far from the $500 I had been told the night before. I asked why and was told it was only an estimate. I asked for the number of hours I was being charged for and was told 4.9 hrs with a .9 hrs discount, this didn't add up. Brief Timeline: I okayed the unneeded repair about 4:15 pm ( the day before ) and asked worked to be stopped about 5:45 pm ( the same day ) about 1-1/2 hrs labor, the Aamco owner couldn't explain this discrepancy, and I refused to pay for the unexplained hours. Bottom line, I feel that all of these charges were cooked up, with no intention of diagnosing the original error code. I later found that this Aamco shop has an "F" at the BBB, with unresolved complaints. Please don't be fooled by the mild-mannered, smooth-talking owner of this place! ABSOLUTELY DON'T TAKE YOUR CAR HERE! read more

I was in Seattle on a long road trip, headed to Boise. My car was having issues and we were very worried we wouldn't make it to Boise. The guy who helped us (can't remember his name) was extremely helpful and didn't try to upcharge us for anything unnecessary. He was very attentive and honest, and we ended up making it to Boise with no issues because of his guidance. Definitely would recommend! read more

I wrote a glowing review about Group One because of the honest, quality service I received. The man helping me was super helpful and patient with my insurance company. I then had to call them to get an update about something for my insurance company and when I called I found out that he was fired. Apparently he didn't want to put a used transmission in a new car (and tell the owner's insurance company otherwise). What?? Shady... read more

I called Monday afternoon to make an appointment and they fit me in the next morning. I needed new rotors, pads, and my transmission and differential fluid changed, so it was a big service. The folks at AAMCO of Seattle were incredibly helpful. They walked me through the whole process, gave me prices up front and even gave me a discounted rate for the transmission & differential fluid services. They notified me of a minor leak, but told me it was nothing to worry about now. I am definitely satisfied with the work done and the level of customer service provided. I'm new to the Seattle area, and did not have a trusted car service provider... but now I do! read more

I was treated with honesty and competence from owner, Chris Kim, last week. My engine light was on and that is a scary thing to behold as a single female who knows little about cars. He diagnosed the problem as an O2 sensor and fixed the problem. But two days later, the engine light ON again. He did another diagnostic which revealed a second O2 sensor faulty, He didn't charge me anything for replacing a second sensor plus labor. His main concern was that I was a happy customer! I highly recommend this AAMCO car care business. read more

This place is terrible. Brought my car in a 9am and explained I didn't have a ride home and that I'd be around south Seattle while they fixed the car. Totally fine. They estimate 1pm at the latest. Great! I call, and of course there's more wrong with the car than I previously was aware of. Fine, it's an older car, fix it. Still tell me 1pm at the latest. I'm sitting in south Seattle waiting. 1 o'clock rolls around and I don't receive a call. I give them the benefit of the doubt, maybe they're busy, I'll wait. 2 pm approaches and I decide to call and see what's up. The lady on the phone tells me, "sorry we put the wrong brake pads on and are waiting on the new ones. Don't worry it'll only be a few more hours." Are you kidding me? First of all, I get that mishaps happen, but that's why you call your customer and inform them on what's going on. If I knew this was going to happen, I would have bussed downtown or to a more interesting part of town to wait for the car. Unacceptable customer service and it's NOT WORTH THE GROUPON. Do not give this place your business unless you live next door and don't care about the quality of customer service. Update: Turns out what was a routine brake pad replacement as well as sensor replacement turned into a nightmare part repair. The brake pad sensor was incorrectly placed and completely ruined- ruining the cable as well as keeping the light on on my dashboard and messing with the computer. I've heard horror stories upon taking my car elsewhere- don't make the same mistake because you have a groupon. Go to affordable tire factory in the U district. A local franchise with much better, honest, quality service. read more

Been taking my 92 civic hatch there for years. Every time I had a problem they properly diagnosed the issue. Some recent work done; inner, outer tie rods, new distributor, starter and all my tune ups were done there at a very fair price. They don't just do transmissions they also do general maintenance. read more

Made an appointment Wednesday, June 17th to go in on Saturday, June 20th to get my transmission serviced. I have never had any tranny problems and knew that all I needed was a transmission service and my mounts replaced. The lady at the desk told me that I needed to replace my entire transmission for $1600-$2700. And to top it off she stated that it would take around two hours to do the job so I went home (in west Seattle) and not even thirty minutes after dropping my car off I got a call from aamco letting me know that they can't service my car because of a liability issue. I was having a hard 1 to 2 shift going on in my car and my tranny fluid was burning. All because I needed my tranny fluid flushed, a new filter and all new mounts. I knew what I needed but the so called "experts" at aamco did not. So I went to the trusty know-all tranny guys in Seattle KING's TRANSMISSION and they told me what I already knew and flushed my tranny fluid and replaced my filter for $100. That's $89+ tax less than aamco and for better service. And I am getting all three mounts replaced pronto for a great price . Aamco will try to screw you over. Especially if your a girl who looks as if she knows nothing about cars. read more

Driving in from out of town and having the check engine light come on in a place where I don't know anyone I could go to for a recommendation on auto shops is probably one of my worse nightmares, okay not really, but I decided to just roll into AAMCO because it was down the street from me. They were really busy at the time but a gentleman came over to ask me if I needed help pretty promptly. He pulled the code for the check engine light and briefly went over what it meant. I knew my car had known issues with the said code so I asked him to reset it and I was on my way within a few minutes. read more

I had a really bad experience, and I wish it were otherwise because they seemed nice and tried to make up for mistakes. I first brought my car here to change the transmission fluid. The place I usually go to for my oil change didn't carry the right fluid. The wait was long, but they got it done. When I went to get my oil changed at my usual place the next week, they told me that my transmission fluid hadn't been changed. I went back to AMMCO, furious, only to find out that they had, but it needed to be done a few times for the fluid to be clean again (something about how it was the first time my car ever had its fluid changed). They did this for me, free of charge, but I was annoyed they hadn't at least told me about this before hand. If my usually mechanic hadn't told me I could've had transmission problems in the future despite the transmission fluid change. With this in mind (they'd been good about redoing the transmission and they had good prices), I made an appointment to get a minor transmission leak fixed. I came back the next week to drop my car off at 8, which is when they open and when my appointment to drop off the car was. They needed all day, so I made the necessary arrangements to get home and back. 8am, no one there, 8:30am, no one there, 8:45 am, no one there. I left, after trying to call and leave a message, but their machine wouldn't allow messages to be left for some reason. To boot, I never even got a call about my missed appointment. For all I know they can do a good job, but from my experience the unprofessional and unreliable service I received was enough for me not to feel comfortable having them work on my car. read more

I was hesitant at first to use a national chain type auto repair shop, but decided to give Chris a try. Let me just say, my experience has been outstanding. They put a new transmission into my 2009 Nissan Xterra. Unfortunately, the electronic module seemed to be a problem as well. It has taken a very long time to try to resolve this as I was using the vehicle intermittently while Chris was trying to figure out how to completely resolve the dash light indicators. Lots more detail that would just be boring, but suffice it to say, the most current attempt was a bit more successful, but then I had to take the car out of town again and we were up against my departure date - needed to put the travel box on top and get packed for a road trip and car camping. Chris brought the vehicle to my house along with another one of his staff AND HELPED ME GET THE BOX ON TOP AND LOADED so that I could depart later than evening!! I"m confident we will get to the bottom of my electrical issues and I won't ever take my vehicles anywhere else for servicing. These guys really get the job done. Might not be the least expensive, but I now trust them completely to keep me safe while driving. read more

Hands down the most honest, kind, and knowledgable shop I've ever been to! The manager, Chris, was so helpful in taking the time to try to figure out what was wrong with my car. I had a clunking noise suddenly one day after work, and took it to Pep Boys. They told me it was my transmission and it needed to be replaced to the tune of $3000. I was devastated, and wanted a second opinion - and I landed here at the Beacon Hill AAMCO. Chris had my car overnight and was very helpful in explaining to me all of the things he thought it could be, and what they would be checking. After driving it multiple times and dotting all the i's and crossing the t's...it was determined that nothing was actually wrong with my car. It seems that it was a stick or something lodged in my wheel that is no longer there! Chris said, "I'd love to find a way to provide a service for you - but there is just nothing I can find that would be causing those noises." How's that for honesty and integrity?! Pep Boys was going to charge me upwards of $3000 for a transmission I didn't even need - and AAMCO wouldn't even accept any money from me for all their time spent checking out my car. Please, support this business! I know they have me now as a customer for life :) read more

My Corolla was driving at reduced power and the automatic transmission refused to shift gears. So, I took the car to AAMCO because Dere Auto, my regular mechanic, did not service transmissions. The next day, a representative telephoned and said that a $120.45 engine compression test was needed to diagnosed the problem, which my wife authorized. The next day, we went back to AAMCO to get the results. The test showed that two of the four cylinders were not holding compression. In other words, the rings were bad or worn. The solution was a $3,500 engine replacement. Because the 1985 car was worth $1,000, I declined the offer. Before "junking" the Corolla, I went to Dere Auto with the diagnostics. The manager looked at the readings and said that they did not make any sense. He advised me to leave the car for a recheck. The next day, I went back to the shop to get the results. They were surprising. 1. All four cylinders were good. In fact, the readings were different. 2. The only thing wrong were two bad spark plugs, which were replaced. The Corolla ran without any problems afterwards. read more

This Aamco did a full transmission rebuild for me in January of 2015, now I'm on a road trip waiting for another Aamco to fix what I'm understanding is 3 bad seals that should have gone bad already. Since the Aamco in Seattle decided it was out of warranty I'm stuck paying for it. Originally they had the car nearly 2 weeks, burned through 3/4 of a tank of gas on test drives, and I had it back in a few weeks later because it's has never reliably shifted since they did a repair. I won't ever recommend an Aamco based on my experiences with this shop. read more

I've owned many cars and been to many shops over the past 30 years. I have never been more impressed with the honesty and integrity of a repair shop. I brought in my 2004 MDX with a stalling problem and a squeaking breaks problem. Chris was clear, responsive and fair. The stalling was fixed after a complete diagnostic and my breaks are as good as new. All within a tight budget. This car was about to go to car heaven, now it has a new lease on life. Well done Aamco, well done Chris. read more

I been to many services for 12 yrs. this place is the worst hurtful feeling I ever had. My emission failed. Showed me two codes. Took it here to have them diagnosed. My trucks still drive able. Later they called. Cost me 2,225?!?! Just to replace sensors, sparks, coils and thermostat. They parts they charged is $1,100, I looked up O'reality. Total parts over there it's $575. Emission test shows me only 2 codes. Ammco shows me 5 codes?! they won't fix my truck since I don't agreed with this. They won't do service for me? I'm supposed to owe them $110 to diagnosed. but they waived me out. Just wow. I had this plm with other AAMCO in Renton. I ask them to fix my power window and blower fan. They said they don't do power window but blower fan broken? I took it to chevy instead. They said wire is misplaced. Charged me reasonable price than AAMCO. REASON I went to Aamco because I have their financed credit card from Texas. Yes I went to AAMCO in Austin, Texas. No problem..But I realized Aamco in Renton and seattle are far the worse unsatisfied service I ever seen. read more

I brought my work van to them on a Saturday morning and explained to them I needed new brakes and I needed my van back before Monday morning for work. They said no problem I would have it back that day or the next day. They called me Sunday morning at 9:00 AM to give me the estimate and to say that they would have the work finished by noon time that day. I called later in afternoon and was told it wasn't ready yet but it would be by closing, Well guess what ? I call them back at 4:00 PM and nobody answers the phone. I drive down there and they are closed and my van is locked inside the garage. Now I don't have my van for work on Monday. I should add that on Saturday evening I noticed that they left my van outside parked on a public street making it available for a break-in. I normally bring my van to Good Year down on MLK Way. They always had my van ready for pick up by the promised time and they kept my van in a secured parking lot during the night. I will never bring another vehicle to AAMCO again. They missed their finish time twice in one day and never called me. SEE YOU AGAIN SOON GOOD YEAR. I am sorry that I picked this garage over you for this repair. My rating for this business: negative 5 stars read more