These folks are LEGIT. The service is excellent, the price is reasonable (for Seattle, RIP), they will walk you through everything in plain language, and they will give you very blunt and honest advice about your car. I will never go anywhere else! read more

I was first connected with Repair Revolution through a local lgbtq+ organization, as a trusted auto shop. I've had some horrible experiences as a woman, more importantly a woman of color... at auto shops. It was hard to have to only show up as a masculine woman to get some type of respect. I was Lied to about services needed and pricing, go in with one car issue and leave with another, and just the disrespect as a human paying for services that keeps me safe on the road. Upon Meeting the staff, the owner, techs at Repair Revolution... instantly felt like I found my auto family! Prices are worth it, their transparency is refreshing, and OMG they have classes and events you can attend to learn more about caring for your car & YOU as a driver. I Fully support this business and highly recommend you try them out. read more

Fixed the car with no hassle for under what they said it would probably be. Definitely trust them.

Repair revolution went above and beyond for me. I highly recommend them! The customer service was amazing and the work the did was top tier. Gabe and the other gentleman that helped me where amazing with my complex situation. I waited a couple months to get in and it was worth the wait for sure! read more

Thank you to repair revolution for creating a welcoming and inclusive space for all people! I stress/procrastinate car care. I've had awful interactions with mechanics in the past and often leave feeling frustrated and confused as to what actually is happening to my vehicle. Repair Revolution explained everything step by step and answered all my questions thoroughly and patiently. Their pricing is fair! I love that they offer intro mechanic classes for vehicle owners and I plan on taking these classes in the future post Covid. Thank you to the amazing team at RR!! I will be back. read more

I'm a cisgender straight woman that worked in the petroleum industry for eight years so I know misogyny but I taught myself how to do some basic maintenance on my cars so I don't typically present as the helpless damsel PLUS I've been lucky enough to be referred to some pretty reliable small shops. I've still been wanting to take my car to RR for a very long while. I knew I was going to be driving my "new" 2010 car across the state and wanted to make sure I felt safe to do so - I wasn't disappointed. From start to finish they were professional and cool. I booked my appointment way in advance to be safe and they suggested a comprehensive service that was exactly what I needed for a reasonable price. They asked me if I preferred text or email, pronouns, etc. and I got a really helpful reminder text a few days before. I dropped my car off that morning before work with their drop box option (my lyft was late and I happened to see how thoroughly they disinfected my car and the box before they got in.) I had just dropped my entire set of keys and they immediately texted me to see if I needed the set to my house, just in case. Thoughtful much? From start to finish they recorded EVERYTHING electronically and with photographs and I got my full report really quickly. Two of the most urgent needs for my car were engine and cabin air filters (they sounded almost stoked when I told them would be able to do this myself?!) and the third was an oil change and a build up of carbon (I suppose that can happen when you have less than 60k miles on a ten year old car.) The BG engine performance oil change wasn't a cheap service but it was extensive and has a lifetime protection plan so I felt that it was well worth the peace of mind. Ultimately, I was able to pick it up in the afternoon after work (again, they cleaned everything they may have touched.) I am 100% all about their mission (can't wait for a maintenance class some day) and will look forward to taking my girl Blue there when/if necessary in the future. Thanks, folx! read more

Updating from 1 to 3 stars based on RR calling me, understanding my frustration, and explaining their policies further. So didnt have a great experience up front, but a 1 star review was likely not justified. Paid thousands of dollars for repairs that helped my car run properly. Three months later, same exact issue occurs, car stops running. They offered to check the work done last time and if there weren't any issues, perform a new diagnostic for $150. Would much rather pay for a second opinion somewhere else than pay again at the place that couldn't fully fix it the first time. I'm disappointed I was not immediately offered at least a free diagnostic given the recency and cost of my last visit and the same exact symptoms occurring. read more

Repair revolution is a delightful establishment. They are very responsive and easy to schedule with, their online portal to view all the details of service and estimates of recommendations is comprehensive and easy to review, the people are friendly, and the waiting room is gorgeous. Such a gem, and queer/woman owned and operated is the cherry on top! read more

Best auto repair experience ever. Car had battery drain issue that 5 other mechanics were not been able to identify (incl. leaving car at shop for weeks). Took Repair Revolution 90 mins to identify the issue and get it resolved, complete with a detailed report that was emailed to me along with a phone call to walk through it. From the intake phone call through car pick up, the entire experience was top notch. I immediately felt I could trust Repair Revolution - they were friendly, educational, communicative, timely and not pushy at all. I will always go to them in the future and would highly recommend! read more

I took the fluids class here to learn more about how to take care of my car- this place is great! The class was super informative and engaging. I got to ask questions specific to the make and model of my car. Highly recommend! read more

This place is amazing! I've been here a few times and have always has great experiences. The sense of relief I feel when I drop off my vehicle is immense because I know it will be in good hands. The staff is prompt and friendly. More importantly, they know how to communicate with non-car people like myself. It's nice to know they're not trying to swindle me into more services, using language that I'm not familiar with and don't understand. That is a huge reason why I will always return and even recommend this place to others. The waiting room is incredibly comfortable. Little fireplace, coffee, snacks.. It's like being in a ski lodge. All in all a great place! read more

Repair Revolution - Just sippin' on my coffee, in front of a fireplace, while waiting for my car. Too awesome. - Auto Repair Near Me - Seattle, Washington

Shout out to the Repair Revolution crew. It's difficult to find mechanics qualified and who want to work on a '79 GMC truck. Their team provides excellent customer service, totally pro mechanic work, with clear and written communication including photos. Been intimidated by repair shops? Avoid the pain and be treated respectfully by Seattle's best of kind auto mechanics. read more

Honest and ethical repair people? Are they for real? Yes they are! From the in depth inspection (complete with pictures and video of the car) to the 10 point what needed to be fixed in our Jeep. When my partner mentioned this to Maggie all Maggie did was gesture up to the Revolution in their name. Truly a revolution for mechanics and how they treat people. Would recommend and I've been telling everyone about it! Eli and the rest of the crew at RR are a great team! read more

Eli and the team at Repair Revolution are pure magic. I know very little about car repair, which definitely puts me in a vulnerable position when it comes to seeking advice and repairs. My partner and I have been using Repair Revolution as our go-to business for routine car maintenance and repairs of our 2 family cars for several years now. We are consistently impressed by the detailed explanations we've received from the staff before, during and after any service. The staff members are kind and not condescending at all, their repair process is incredibly transparent and the prices are super reasonable. We are so appreciative of Repair Revolution's inclusive, nondiscriminatory core values and business practices that allow us to feel safe and affirmed as a queer couple seeking a service. We won't take our cars anywhere else. Period. read more

It's a great place to take a car. The service is thorough and intense. Their waiting room and restroom are wheelchair accessible. There's always snacks and good magazines for free. The only issue is it can be difficult to get an appointment. They book out deep and far ahead. So, full disclosure, I have stopped going because I was waiting a long time for an appointment. But it's cool. It means their business is growing. read more

My 2005 Jeep with 190,000 miles on it needed some love after throwing a cylinder misfire error. Other shops had told me they couldn't figure out the issue, but also couldn't tell me what I should do next to solve it, so I was frustrated and out about $300. When I finally found RR I was so happy to have a shop that seemed to actually care about my car and my wallet. After the FREE 12-point inspection, I came in and they actually took me back into the shop to show me various things about the engine. They had found a possible cause of the problem (a broken vacuum hose) that every other shop had missed and recommended fixing that as a first step. They also pointed out a few things they recommended to take care of that none of the other shops even had on their radar (like a dying battery and some putrid break fluid). All in all, whether or not the Jeep makes it to 200,000 miles, I'll be taking whatever car I own to this shop, and this shop only from now on. read more

If you're looking for a reliable, transparent & trustworthy repair shop this is the one! I'm a recent Seattle transplant and can confidently say that this is the first positive repair experience I have encountered. The staff is great- welcoming & only want what is best for their customers. I recommend Repair Revolution to anyone who drives a vehicle read more

So, I tried to fix my own car. After a long week of trial and error, I ended up thinking I had made things worse and went to Repair Revolution. I was definitely embarrassed about heading into a shop where I'd have to explain to a professional mechanic that I was that person. Instead, Gabe sat and listened to me explain what was happening with my car, making sure that they understood everything before moving forward, and actually encouraging me on all the work I'd already done. In a surprising turn of events, Gabe went and got a version of the part I was struggling with, and showed me how to finish the job! They said they could make an appointment for me later in the week, but believed I could do the job myself, and not have to wait (or pay the big bucks for what would likely have been seconds of work). Before sending me off, Gabe again made sure I understood the steps to take. Sure enough, within an hour my car was as good as new! After the amazing service I got today, I will definitely be taking my car back in the future (because let's be real, I'm not going to try to DIY it myself again). read more

The best experience I have ever had at an Auto shop. I was able to drop my car off after hours to get worked on the next morning, and pick it up after hours when service was done. Super helpful when my only ride there works long hours, and I am trying to avoid public transportation because I am pregnant and COVID etc. They emailed me a breakdown of their findings with pictures and videos the same afternoon, and even prioritized their recommendations. They also included prices and very detailed descriptions. When I called to discuss cost of labor vs parts, they were very honest and transparent. They were able to do all repairs same day! Shout out to Gabriel who also gave me text updates throughout the day as they were working on my car. They even offered a discount code for a rental car if necessary. I felt very well taken care of, and will definitely be using their services in the future, so will my husband :) read more

Friendly and knowledgeable, easy scheduling, great communication during service, excellent follow-up info at pickup. Highly recommend! We had the 105k mile service, plus oil change and head gaskets done on our 2009 Subaru Outback. The mechanics were awesome in explaining everything, inspecting for the weird rattle we always hear and keeping us in the loop as to the progress. They were done with it all in 48 hours. We saved a bunch of money, time and stress by avoiding the dealership. Thanks to everyone in the shop, you rock! read more

This review comes after my second visit to Repair Revolution-- my experience with them has been exceptional! I've had two different comprehensive inspections done on two vehicles in the past month. First car was a real doozy. After the inspection they hooked me up with the information that I needed in order to donate the vehicle, and held the truck at the shop for a few days until I could get a tow for it-- for that I am grateful. As someone who isn't super car savvy, I appreciate the time the folks at this shop, Gabe, Eli, & others, took to break down what was happening with each vehicle, diagnose issues and provide solutions as well as cost estimates for each part including labor and tax. They really go above and beyond to do a thorough job and keep the customer informed every step of the way. At this point, I can't imagine taking my vehicle anywhere else. Thanks a million! read more

I cannot say enough good things about these folks! An area oil change place left my oil drain plug off and caused my engine to be totaled. Not only did these folks do an excellent job replacing my engine, they also went WAY above and beyond helping me navigate my insurance claim and my claim with the oil change place. Their customer service is absolutely amazing and they were so kind, thoughtful, and informative throughout the process. I wish I could give them 10 billing stars, they are just that good. read more

Visited Repair Revolution today as a first time customer. Needed an oil change. I will be returning with all of my car's needs in future. All of the staff were lovely! Everyone had masks on and my car even had protectors anywhere they would have touched. They are taking covid19 precautions very seriously! Highly recommend! read more

Repair Revolution is like no other auto repair shop I've ever been to. I always receive the most outstanding customer service and attention to my car. They are always transparent with their estimates. I will always take my vehicles to repair revolution. Bonus: It's right next to the SODO light rail stop!! read more

I've never felt so welcome and so comfortable at an auto repair garage - ever! There's something to be said for their LGBTQ+ and woman-centric approach to their business that translates to a welcoming, friendly, inclusive space for all - almost like a neighborhood coffee house that just happens to fix cars. Plus, they do a darn good job, and they're quick, AND their prices are good, AND AND they even offer classes to help make those of us who are not as automotive-ly inclined feel more comfortable under the hood. Amazing. I cannot recommend them strongly enough. read more

Eli and the employees, at Repair Revolution are very professional auto mechanics who I recommended my mother take her Fiat 500 to after bad experience with the Fiat dealership network. The service and communication with Repair Revolution is top notch with email follow ups on the condition of your vehicle with a color coded showing which repairs need to done and when. Green is good, yellow means future repairs and red meaning immediate repairs need to be done. If want an honest auto mechanic Repair Revolution on 6th ave South in Seattle is the place to go. read more

I've been taking my car to Eli and his crew at RR for over a year now to get help with my new (but used) car and to have questions answered. Eli not only fixes problems, but shows me how to be self-sufficient by helping me learn how to do minor things on my own. In fact, I am typing this review from my car just after replenishing the oil myself. This may sound like no big thing, but all my life, men have assumed I was not capable of doing something so simple on my own or that I would do something wrong. (Not so anymore!) Sure enough, as I was standing over my car, hood up, in this parking lot, a man came over to see if I needed help. I explained to him that I have a turbo engine and that I just need to replenish oil somewhat more frequently. He still hovered, watching what I was doing. Luckily, Eli's tutelage helped me to stand up to this test and the man chose to walk away seeing that I was indeed competent in this area. I'm sharing this because I want people to know that Repair Revolution offers more than just solid and friendly service, they offer EMPOWERMENT! While I've never had a mechanic I could trust so much with my car, I've REALLY never had a mechanic I could learn from and who could help me become a more competent and confident car owner. THANK YOU ELI AND REPAIR REVOLUTION!!! read more

Highly skilled mechanics, in a warm, welcoming environment I am a middle aged, professional, cis het lady, who knows absolutely nothing about my car. My experiences at other shops have ranged from dismissive mansplaining to outright theft. I am so glad this place exists!! When you walk in, there is a cozy waiting area, and a whole crew of friendly-yet-not-creepy mechanics. They always take the time to thoroughly explain what is going on with my car, without making me feel dumb, and I am 100% informed of the costs of every single line item and whether of not it's urgent, before the work is done. I have complete confidence in both the work, and the pricing at Repair Revolution. They have created a space that feels safe and welcoming for EVERY person who has to deal with car stuff. They are a game-changer in the best possible way. read more

I think I found my new mechanic! I will definitely be coming back for my future maintenance and repair needs after my experience here. You don't get customer service and peace of mind, like this anymore. It is always stressful finding mechanics, and finding one you think is honest. I took my 2000 Subaru Outback to Repair Revolution after hearing a knocking noise in my left rear tire after a wheel bearing replacement from another shop, as both shops were covered with a Napa Certification. What a difference that certification and warranty makes! Repair revolution diagnosed the problem (ill-fitting brake shoes), and gave me advice about how to fix it. I was surprised, and delighted, that they did not even charge me for the check, as they had removed the wheel, checked the bearing, and had driven the car around at least three times to try to replicate the noise (which they finally heard). The wheel bearing had been replaced at another shop in Seattle the previous month and went bad when I was on a trip to Mt. Rainier. (their warranty was voided since I went to another shop - I'm hoping that they will give me some money back). I had it towed to a shop I found through AAA near Mt. Rainier, and they replaced the wheel bearing. I drove back up to Seattle, but later that week noticed a knocking noise. I found Repair Revolution on the list of Napa Certified Auto Repair, and dropped the car off to ask them to look at it. They found the issue with the brake shoes, but also let me know that the wheel bearing (which can be a problem with Subarus) was fine, and that the car was safe to drive. I had been VERY stressed as I had put a lot of money into the car previously to replace the wheel bearing. When I went to pay, they didn't charge me, and told me it was part of the service. The Napa Warranty (which covers 2 years and 24K miles) gives me such great peace of mind - you can go to any certified shop nationwide and have it repaired. I am so glad to have found Repair Revolution through the warranty certification, and definitely will recommend them. That warranty, and customer service, makes a huge difference. What also stood out to me was the cleanliness yet "busy-ness" of the shop, the nice waiting area, and the positive feeling within it. I also didn't have to struggle to find parking to get my car looked at here, which I've found can be an issue with other shops. read more

This is the first time that I've been to an automotive shop where I felt completely comfortable with the mechanics and really felt like they were being totally upfront about what needed to be done on my car. They send you an e-mail report with details on what they found and they even include educational links on different aspects of the car's components. Two months ago I got my brakes replaced by a chain store and I was told that I needed my front brakes replaced in a couple of months. I wanted to go to Repair Revolution for the next visit because I heard they were great and wanted to support local business but I figured that I would end up paying more because it's hard to compete with a chain. Turns out I also needed an oil change today, and I was delighted to find out that my bill for both of these services was over $100 less than the chain wanted for the brake change alone. Awesome! I will be coming back again. read more

We just picked up our old car from Repair Revolution and feel SO thankful to have found them! The shop came highly recommended from friends, and my husband and I totally see why. The service was fast, friendly, and affordable, AND we love the business model and philosophy of their shop. Genuinely, I feel so excited to have a trustworthy place where we can take our sad old car. We are forever customers. read more

Here's the thing, as a person with little to no knowledge about cars I struggled for years to find an honest, trustworthy, and skilled mechanic. To make a few long and stressful stories short, my experiences at other garages often left me feeling dumb and small. But let me just save you all that hassle by saying: go to Repair Revolution immediately. The team here is truly worth their weight in gold. You will get comprehensive estimates for repairs necessary (complete with photos!), as well as very patient staff that will answer your one million questions without a hint of condescension (shout out to Maggie who has spent so much time with me on the phone). If your vehicle needs more than one repair this crew will help you decide what needs to be done immediately and what can wait. Do yourself, your car, and a bunch of rad mechanics a favor and check them out! read more

I have read through the reviews on Repair Revolution and find much of it to be accurate. I was a frequent customer for about a year at Repair Revolution. The mechanics are nice to talk to and it seems to be a very relaxed environment. However, the environment may in fact be to relaxed. Perhaps its just a couple of the mechanics, because I had my car serviced there a couple times and I thought I had received great service. However, the last time I came in with an issue of a loud car engine. Obviously, i knew it was some sort of issue with the exhaust. I had issues with this before with holes in my flex pipe. With any hole in your flex pipe your car sounds like a lawnmower... I had this same issue fixed before at different auto shops and they welded the holes fixing the problem. As it turns out the mechanics at Repair Revolution found a few holes in my Flex Pipe. I asked if they could just go ahead and re-weld it like previous mechanics had done before. However, this time I was told that the whole flex pipe was trash and that the whole caddilidic converter would need to be replaced. The cad is attached to the flex pipe and regulates gas emissions and is an expensive 600 dollar plus replacement. I figured well maybe after all these patch jobs the pipe really was toast. However, I just was distraught that they just couldn't replace just the flex pipe itself. I asked if it would be worth it to just replace the entire cad which includes the new flex pipe and they told me to just drive it as is. This made sense to me because honestly its just a cosmetic issue that my car sounded like a lawnmower. I drove around with my car sounding like crap for months, thinking that my only option was to just buy an entire new cad. I don't know about you, but I hate driving around with my car sounding like crap. Its embarrassing and people thing your car is just gonna fall apart right at the stop light. So one day I finally decided to go to a different shop. I really went there for an oil change, but also mentioned my flex pipe issue. When I told him about the flex pipe issue he was shocked. He told me that it would be minimal cost to replace the flex pipe, and he did it in less than an hour. He educated me more about the cad and how you can even get rid of the flex pipe and just put in a regular exhaust pipe. That the flex pipe just comes standard like that on most cars, but is easily replaced. This new shop I go to is amazing and honestly I just know they know what there talking about, because they are very passionate about mechanics. All my results from going to this new shop have been excellent. I am somewhat convinced after this whole ordeal that Repair Revolution Mechanics may be hit or miss or completely miss. I have gone to Repair Revolutions before with reoccurring issues with things I have had them work on. At this point I believe they may have just been trying to get me to buy a new Cad just to make extra money. In conclusion I would not recommend going there. In my mind now I see them as somewhat sketchy and as if they really don't care that much about their customers. I think they put a little bit of an act on and also they have quite a few under par mechanics employed there. I also believe that maybe there "technique" is more about fixing a problem on the whole. Let me explain... I consider myself to be somewhat mechanically inclined after having dealt with a variety of car issues as an owner and an expert bike mechanic. I believe that Repair Revolutions mechanics are mediocre at best. I think this causes them to only fix issues as a whole like replacing a caddilidic converter, instead of looking into it more and maybe making smaller repairs to a system. This also would be they way to go to make more money of course.. *** I would recommend going to Salmon Auto Centers. There are a few around North Seattle and they are the best mechanics I have ever been to. They seem completely honest. They actually take you into their shop and under the hood of your own car to show you an issue. They also provide you with several options and seem to be outside the box thinkers when it comes to auto mechanics. There shops are small and they usually own the gas station that is connected to it. However, you will not be disappointed with going there. read more

I bought a 98 Subaru Forester knowing that it would need some work right off the bat (problems with the alternator, if I recall correctly). When I took it in to Repair Revolution, Eli helped me prioritize the level of urgency for needed repairs (I didn't have the budget to fix everything right away). I found the service friendly, prompt, and thorough--he even discovered and fixed some things that had been poorly fixed in the past. A big part of what makes me feel confident in trusting this shop is that everything was gone over in detail, even pointing things out to me so that I could see what the problem was or what had been done. After the initial repairs, my car ran smoothly and has continued to do so. The only reason I don't still take my car there regularly is that I moved out of town. But I do plan to take it there for a tune-up before I move out of state! Cars can be complicated, tricky beasts and sometimes even the most thorough, competent mechanic can't foresee what will happen when the car leaves the shop. But I can safely say that no other mechanic has my trust the way the folks at Repair Revolution do, and it's been hard to find a quality, trustworthy replacement in Olympia. read more

My car wouldn't start and had it towed to repair Revolution not only did they work on my car right away and fixed the starter but gave it back the next day! I love this shop, good people, great service read more

Thumbs up!! They treated Latte (my tan car) as their own... Lots of TLC! They were able to tell me what parts need to be replaced and when to replace them. Smooth oil changes (already my 4th or 5th time). Great visual (lots of pictures!) final report explaining my car's health in details. It's a very queer-friendly place where I would feel comfortable sitting in the lobby or standing in the office area -- without being ogled by men. I would often experience that at few mainstreaming auto repair shops. Forever grateful to have RR as my go-to auto repair shop! Highly recommended! read more

I have been to a handful of mechanics in my years in Seattle and have never had a very good experience. I have often felt pressured to do work that was unnecessary and expensive, or talked down to and belittled for my lack of knowledge; often times even taken advantage of. Most times I walked away with a steep invoice and little understanding of what was wrong with my vehicle. Totally opposite experience at Repair Revolution. Eli, Nel, Carmen, and the rest of the team are incredible, empathetic mechanics who actually care about their customers. Service is quick and efficient; diagnostics are thorough and easy to understand; each person was willing to spend time answering my questions and clearing up confusion. I am so happy to have found a group of mechanics I trust--I will be a forever customer! read more

Go see Eli! Awesome, helpful, great repairs, comes with a warranty. They care about their customers. AMAZING. I'd give 6 stars if I could. read more

I had multiple separate people refer me to this place - for good reason, they are awesome! Realistic, efficient and prudent with great prices (compared to the last place I was going, which was expensive and over the top with recommendations on my old vehicle). I trust these folks. Their waiting area is great, and they're a block from a light rail stop if you're not waiting. read more

Very happy to have found this place after relocating to the area. They are honest and thorough, they take great care of my car every time I go and are fair with their pricing. I'll definitely be using them for all of my automotive needs in the future as long as I live in the area. read more