If I could rate less I would. This is the same feedback I sent to HCS after they asked for feedback…read moreabout my experience and then never replied. I'm going to end up spending way more money fixing their "repairs" than I paid them to fix my car. I contacted HCS asking if I could drop a 1991 van off to be looked over to see what it would need to be "roadtrip ready" as I planned on taking it on a cross country trip. After my van was dropped off the next communication I had was that there were some parts on the steering Column that needed to be replaced. I assumed that since the only issue brought up was the steering column and what I paid to fix that the van would be okay to drive. Upon picking it up nothing was said to me other than "the van is ready to go" and I drove it to the gas station to find that a large hole had been drilled in the gas tank. I don't know how HCS charged me to fill up my tank and never mentioned that it does not hold gas. Nothing was listed on the "complimentary inspection" which I know now is because there is no way it was performed. The complimentary inspection was on the receipt so I assumed that it had been done but it was not. Before dropping the van off it had functioning turn signals and a functioning gas gauge and now it does not. All of the old parts that HCS replaced are sittingspread around my van and not disposed off. Also, the steering column wasn't even fully reassembled upon picking the van back up. There are 2 large plastic pieces that were not put back on leaving wiring exposed. The leftover bags, boxes, and sticky notes from new parts were also left strewn about my van for me to pick up. I didn't figure that it is normal protocol to leave trash in customers vehicles but maybe I am wrong. For the service side of things I am also quite displeased. Every deadline I was promised was missed and this was not communicated with me. I had to call HCS to see where things were each time days after we passed the date it was promised to be done by. My biggest gripe is that since the ignition cylinder was replaced the new keys do not fit the locks on the doors. I cannot lock or unlock the van now. When I called to ask about the keys no one could tell me if the old keys are still around or not and I was told that I would receive a call back. To no surprise I did not hear back. All said I am clearly disappointed with this as I feel like the quality care that I have seen taken on other vehicles was not spent on mine. I know its an old van but to have it not fully re-assembled, parts not working that were working before it was dropped off, and having trash left in my vehicle, is really just a huge letdown.

We took our car in for an AC repair. We've spent $4000 so far and still don't have a working AC…read more Our car is in worse shape than before we took it to HCS. Problem after problem happening after their initial "repair". Don't use this shop.

Broke down, was stranded towed there overnight. He put us at the front of the line and got us back…read moreon the road. Good guy, good mechanic fixed an issue that other mechanics couldn't figure out. I drive for a living, so I have seen my share of mechanics. If this guy was local, I would only go to him.

RECOMMEND!!!!!!!!!!!!! I needed my CV AXLES replaced. I had been told this by HONDA. (I have a 2011…read moreHonda Accord) however Honda quoted me $1642. I called Finn and spoke with Jennifer. She was so kind from the very beginning! She listened to me, didn't make me feel or sound dumb because I was a girl. Long story short, I walked away 2 weeks later paying $430!!!!!!!!! Only down fall, the wait!! But it's SO WORTH IT!! ANYONE AND EVERYONE PLEASE GO HERE!!! Jennifer is AWESOME!!!!! 10,000 stars for all of the workers! Thank you thank you thank you!!!

We discovered Brad's last year when we took our car to Firestone in Rogers and had all 4 tires…read morereplaced. The problem was the terrible shaking above 50 mph. We took it back to Firestone and they said the mechanic forgot to balance the tires. It was done, but the car kept shaking. Firestone said that was the best they could do and felt it wasn't related to the work they did. We took it to Brad's who said the tires were out of balance. They charged us $40 and the car handled perfectly after they fixed it. This is the second time we went to Brad's, thinking we needed new brakes. They inspected and cleaned the brakes, saying they didn't need replacement but just a cleaning. We didn't realize our tires lost a lot of tread and needed replacement (we drive a lot). We had them replaced and were extremely pleased with the friendly service, competent repairmen, and quality of the new tires purchased. Plus, it didn't take as long as we expected. Great job, Brad's!

My check engine light. And I'm so I just turned around and took it to Pro Tire! They worked me in…read moreand even gave me a ride home while they were diagnosing the issue. They always call and give me an estimate if it's anything out of the ordinary. My Tahoe is 12 years old and as far as I'm concerned it still runs smoothly thanks to their great service!

I requested a transmission drain/fill on our Q7 Audi 3.0. The procedure was not as simple as in the…read moreold days of drain, fill, check dipstick and top off. Today, exact fluid and temperature are critical components. Seeburg used the exact steps required for a correct, complete job. Sit down, because here comes a real good part. The cost was substantially lower than the estimate! For a job well-done, honest pricing, and courteous, professional technicians, Seeburg in Rogers is the place to bring your car or truck. I highly recommend, we'll be back with our other vehicles.

I took my truck here because of an oil leak but with their attention to detail they found a couple…read moreother issues that could have become very serious. They resolved my issues quickly and for a for price and kept me in the loop the whole way. Great customer service.

Bad service I got ripped off last week.Took my car to them told them a rattling noise came from the…read moreengine so they kept it for day and diagnosed it. Called me the next day told me it was the radiator and its gonna cost $650+ so I assumed well if that what makes the noise sure,so I told them to go ahead and work on it.Same day about 4 or so hours later they called me and said car ready to pick up. I went in and paid the bill,now i was looking at my receip they charged me $254 for the radiator,$40 for coolant fluid, $400 for labor plus tax all together I spent $718 and change. Drove it home and put it on park,the same noise I is still there.so I called them back and them,why the rattling noise still,guess what they told me." oh it's the AC Compressor "!

Great Auto mechanic in Northwest Arkansas. Friendly service and can meet your repair needs.read more

Outstanding service, Friendly and Professional. I've had tires patched in the past here, super…read morequick for good pricing! This time around i had front tires replaced and oil leak fixed! Only people i trust to give honest quotes and have my vehicle fixed without worry. been a few weeks no leak and sound so much better since!

Brought in my trailer here to replace some old tires on it. It was time they were damn near rotten…read morebut still holding air. I talked to the salesman who gave me a great price on 2 new tires and he worked me right in. I wasn't there but about a hour and had great service as well. Yes I would recommend this tire shop for all your tire needs.

Let's talk about why I recommend this auto shop! I have a…read more2006 Toyota RAV4 I took her in because my engine light was on, the swerve indicator and VSC. When I would accelerate the engine light would flash. They found multiple issues under the hood.. my coolant was leaking, I needed new spark plugs, coils and a new valve cover gasket. My oil was also coming out where the spark plugs are, to show me this they even texted me photos of the spark plugs and the engine. They broke down how much each thing would cost, even how much the labor would cost. Overall the cost is what I would have expected for labor plus parts and diagnostics. As you can see from the photos they provided me, there is oil on the spark plugs (not good!!!) Thank you for doing such a thorough check and when I need work done, I will be bringing back to them.

Anytime I need help with my car, as a single woman, they repair my vehicle quickly, very reliable &…read morenot too expensive.

I would never take another vehicle to this place again. The management is horrible and obviously…read morethey don't care about their customers. They will flat out lie to you about what they did and didn't do. The whole experience from start to finish was a nightmare with this place. After having work done on my son's truck we had to take it to the dealership. Where we found out they had not put things back together properly and used the wrong size bolts. I would never recommend this place to anyone. If I could give them a zero I would. I will say though Brian who is an employee with them was the only professional person in the establishment. They should be thankful to have him. That is the only nice thing I can say though.

They do good work and when something goes wrong with a repair they redo it free. Good guys.read more