Great customer service. Friendly, professional, and trustworthy. I prefer going to a family-owned…read moreshop that's been around for decades. It's reassuring. I am a woman and it's great to go into an auto shop and not have to worry about dealing with weasels. Example: The week before, they fixed a flat (different tire) which saved me the expense of having to buy a new tire. This week, I got a flat on a different tire (unlucky!). They were able to quickly replace my flat tire with a new one of the same brand, size, and series (would have bought two new tires, but couldn't fit in the budget). Even though their website didn't have any scheduled appointments, Tyler and Chase were able to squeeze me in. They gave me a great price and had me out the door in about 15 minutes. Thank you for the fast, capable service, Tyler and Chase! And after everything (both times), they properly stowed the spare tire! Waiting area is clean, comfortable, with free drinks. It even has a small table and chair set for kids. Garrett Tire & Auto will be my go-to from now on. Highly recommended!

I took my truck to the shop a few weeks ago told them there was a squeaky noise, when I spoke with…read morethem on the phone they stated they would look at it free of charge. They call me tell me the noise that I was hearing was from my big tires on my truck and charge me for a tire rotation, which I never agreed for them to do. I get to the shop asked them if they would ride with me to hear the noise I was originally talking about. To their surprise, they heard the noise I was originally referring to.I tell them what I think it might be and I left the truck with them to look at it again. I've attached the estimate they gave me to fix what "the issue was". My husband looks at it because he said there's no way that noise could be from what they stated. And what did he find out, sure enough all it was was broken brake clips. This cost me roughly $12 I think to replace. The whole point to this post is to say, wait let your husband look at it or you can just take it to the shop like I did get charged for something it didn't need and then get lied to about an expensive unnecessary repair. Also,I've learned that even though this is 2024 we are still in the 1900s Era where men think women don't know crap.

My check engine light. And I'm so I just turned around and took it to Pro Tire! They worked me in…read moreand even gave me a ride home while they were diagnosing the issue. They always call and give me an estimate if it's anything out of the ordinary. My Tahoe is 12 years old and as far as I'm concerned it still runs smoothly thanks to their great service!

Always great service! Friendly, fast, and knowledgeable! Great for fixing flats and new tires!read more

Just came in for an alignment test. The guy came out showed me how a few tires were out and asked…read moreif I wanted the alignment. I said yes and asked how much which he responded with 99.99 plus tax. After talking with him, I saw my car pulled to the front 20 minutes later. So, made my way up front to pay and the guy said that it would be 200 something dollars. I said the other guy said 99.99 which he responded "they did an extra 30 minutes on the back tire because it was tight". I refused to pay because that was a COMPLETE LIE AND NOT WHAT I WAS TOLD. Run far from this company. Perhaps because I am a woman he thought he could take advantage. Not this girl!! I will never go back and tell EVERYONE I know how DISHONEST THIS COMPANY IS! YOU JUST CAN'T TREAT PEOPLE THIS WAY!!!

Justin at the front desk always try's hard to hit the time frame he gives out and trys to get you…read morein and out as quick as possible! This shop always does great work.

Great place for European Auto Repair in Northwest Arkansas. Lots of experience with Audi, BMW, Land…read moreRover, and Porsche. Beats dealer prices and had a solid warranty.

I've had 4 911's since 1997. Ozark imports has worked on all of them. Very knowledgeable employees…read morein terms of high performance high end vehicles.

Changing your mechanic is a huge deal, my friends! If you're looking for somewhere you can trust to…read moredo an excellent job with your oil change and tire rotation pick this:)) they will not disappoint! Mac, super friendly and knowledgeable about the people he's working with, will take time and effort to get to know you and remember you~ Pricing is very reasonable $ :) They have a gas station close by and antique shoppe on the other side (E & W) You can cross 412 at the light and have a grand time in the small shopping plaza if you have any wait time...or you can drink their complementary bottled water and Imperial Coffee medium roast in the quaint wait area:)) Enjoy being taken care of my friends :D

From the owner: Plaza Tire Service has been serving customers since 1963 with expert tire sales and complete auto…read morecare. Located at 3041 E Robinson Ave, our Springdale location is part of a trusted network of 80+ Midwest locations. We stock over 100,000 tires for immediate installation with no appointment necessary. Our professional technicians provide oil changes, brake service, wheel alignment, suspension repair, diagnostics, and more. We're committed to clear communication, honest recommendations, and expert care that exceeds expectations. Flexible financing available. Visit us today or schedule service online!

I have used FaZt Lube & Service for a few years now and I have to admit this place is great. The…read moreemployee are very friendly and professional. The waiting room is nice and clean. They even have a free charging station for your cell phone while you wait. If you are in Springdale and need to get your oil changed you should try FaZt Lube our.

Took a fairly uncommon VW in for an oil change. Got it home, and noticed an oil leak. When I…read morecalled the auto care center, then asked me to bring it in, and they would make it right. I did, and they did. The service manager apologized profusely, and seemed sincere. They fixed the drain plug leak quickly, topped off the oil, at no charge. The only person who never makes a mistake is the person who does nothing. These guys owned up to the error and made it right. I'll be taking my Tundra in when it's due.

Would give 0 stars but won't allow me. They have the worst customer service ever and are rude as…read moreheck. Worthless mechanics whose only goal is to upsell you.

Super nice people. Honest service. Will come back here next time I need some tire work done.read more

I am skeptical of smaller shops like this. I have had bad experienced in the past with similar tire…read moreservice stores. So, initially, I avoided them. However, there came a time when I needed a tire change and they were the only option. I am thrilled that this happened, because I have had nothing but a good experience here. Granted, I see that a lot of the negative comments are about the oil change service. I have never had my oil changed here, so I cannot speak to that. I can speak to their tire service. I don't think I would let them do anything else, because they are clearly a "TIRE SERVICE", not a place to get anything else done. I have another mechanic do those things. To me, it would be like going to a chicken restaurant, ordering a steak and giving a bad review. It's a chicken place. Their best product is a chicken, not steak. So, those reviews don't mean much to me. I have had multiple tires changed on 4 different cars. I have had multiple tires patched. All at fair prices. Even when they mess up (which they have), they take care of it at their cost. I have never had an issue with their tire service. As for customer service: it's always friendly and helpful. What else could you ask for. As for ambiance: well, it's a tire shop. They have complementary coffee, but its basic Folgers-type. So, don't expect much for free. The chairs are comfy. The place smells like rubber tires. No issues for me here. All in all: this is a great place for tire service. Highly recommended. I will return over and over again so long as I live in Tontitown.