Fair. Courteous, proficient and prompt. I found him to be trustworthy. I have recommended him to…read moreother people as well. I like the fact that he comes to your house.

The gentleman got the old ignition cylinder off but broke my key off in the lock got it stuck,…read morebroke the lock itself(expected me to use a tool instead of my key to turn the car on) got the new ignition in but now my turning signal don't turn on, high beams, and wipers don't work

The people are outstanding and nice. My only concern is that it has been 3 and a half weeks. Paid…read morehalf up front. I know this location is busy as evidenced by the number of vehicles in the parking lot.

Great price and they responded to my request very quickly! Michelle and Ricky were amazing! Turns…read moreout I didn't need a transmission after all, they took it for a test drive and found out I was having engine miss fires instead. Best automotive repair shop in Rogers!

How to transmission rebuilt? It was a bench built. They supposedly did all the work brought at home…read moreinstalled it, replacing everything that they wanted me to replace for the warranty. It made it 3 miles. And broke call Tim them. That day brought it to him the next day after 3 months got tired of waiting. They blamed the length of time that I had waited. On the tornado in Roger's, it's amazing that had it a month and a 1/2 before the tornado. Rebuilt the transmission myself finding that, they use the cheapest stuff that they can find left a snappering out. Had not properly installed seels and there was one floating in the bottom of the PAN that had fell out.I would not take your car.Besides the owner being a real jerk

This is the latest update from my previous post:…read more The fracture in the differential can't be fixed, so they said they'd have to replace the transmission. Then they said the warranty covered the part but not the labor to replace it. They wanted to charge $900 more. They already replaced another part and charged us $168 labor. That was not the problem causing the leak. So effectively they replaced a broken transmission with a defective one and it cost us a total of $4568 for a leaky transmission.

James really swell fella. Called to help with car warranty. Honest smiles when dealing with…read moreuneducated customer and patiently explained. Also knowedgable.

I was told I had to bring my vehicle here for warranty work from Preformace Auto. So I did so. They…read moredon't call you to let you know anything about your vehicle. Wes was an asshole to me for asking questions about my vehicle. I get my car back 3 days later . I'm driving back home they failed to put all of my bolts back on my metal skid plate 4 bolts missing there are 6 altogether . So it's flapping and dangling . After leaving there shop I had to pull over on the highway just to turn back around and drive back to Christian Brothers. My skid plate could have caught on something and ripped the plastic off on the bottom of my vehicle or could have lodged up underneath potentially damaging expensive components like the oil pan, transmission, transmission pan. They had to go and look around to try and find MY SKID PLATE BOLTS! Incompetence...

Been in a few times, Adam has been able to quickly diagnose the issue and fix the problem with fair…read morea reasonable rates.

My car sat on their lot a total of two months while they put other cars ahead. They weren't sure of…read morethe problem, have to test it on the machine, meanwhile it sat. Finally by replacing the head on one side it runs. I drove off the lot minus $3,000 and still have a ticking noise on exceleration that they aren't sure of the problem. Never again!!!

Calling all owners of Volkswagens. Tim is the Volkswagen whisperer. Not only does he know what he…read moreis doing but he takes pride in his work. He is truly a man that has a passion for cars, older cars, and VW. I took my '73 Volkswagen bug to him because another mechanic had done a crappy patch job to fix a HUGE problem. Tim called me and talked to me about what he was planning on doing and what parts he was going to need BEFORE he did anything. He is the only one that I would try my VW with. #SheBug

Very poor customer service, and service as well. Kept my vehicle 3 days...could find no issue…read morealthough issue still present. Took to dealership, they found loose ground connection from battery to frame in 15 min. Tim's charged me for nothing! Last dime they'll get from me!