Aardvark was great. Mitch was incredible. We had been taken through the wringer with other servicers. Over charged and with no solution. Aardvark was extremely compassionate to our situation, read our previous reports and took it from there. Fair price, great service with an actual fix. They will be our guys going forward. Highly recommend. read more

They are great! I I asked as many questions as I had about my Pool and my Heater and Mitch answered all patiently and helped me a lot to figure out what has been wrong with it. He's very knowledgeable and generously shared all the information and recommended me great tips. I'm very appreciated. read more

Aardvark was the second company I retained to try and figure out why my pool was leaking 2-3 inches of water every few days. They were recommended by my pool cleaner (for the past 20+ years). I don't know why I didn't contact Aardvark FIRST!! Their tech (Derick) was methodical, well equipped, and dependable. After three trips out, he drained my spa for the second time and found a three foot crack that was really hard to see. He patched the crack and after months of $300+ water bills, it's fixed. Very fair on pricing too! Highly, highly recommended! read more

Our spa started to leak through the pavers and I called around for a few quotes. The guys at Aardvark replaced our skimmer, which fixed the problem since the old skimmer face was leaking. The replacement of the our pavers also looked very nice. They did a great job. Mitch was very responsive to my questions and the rest of the team was pleasant and cleaned to entire area after fixing the leak. I would not hesitate to use them again. read more

So thankful to these guys. I had never owned a pool before and wasn't sure if the pool was leaking or if it was normal evaporation. But we were adding water to the pool every few days, so for my peace of mind I had them perform a leak test. They found major cracks in the hot tub's pebbletec and sealed them up, saving me tens of thousands on having to have the entire pool redone (the hot tub water feeds the pool). Now we barely ever have to add water and I think I can put off replacing the pebbletec for a few more years. Great investment. They were professional, responsive and timely. read more

Miraculous! We had a bad leak that was wasting huge amounts of water into the street and leaving water in front of our neighbors all the way down to the end of the street. We had three companies prior to Aardvark. All of them were of good reputation, but none could get to the source of the problem. We had spent almost $10,000. We were ready to bury the pool and call it a day, until a dear friend for whom they had fixed his pool told us about them. The guys at Aardvark are like old-fashioned car mechanics: They want to get to the root of the problem, not just fix only the things that they find. They came out multiple times and finally found a problem that nobody else located. Now our pool is running perfectly and does not leak. And their prices are reasonable as well. read more

My call was with Mitch as our pool cleaner felt we needed a new filter. I asked if there was a charge to come out and see if that was the case and he said no charge. His employee named Dereck arrived after changing the appointment three times and didn't even look at the filter,but kept pressing my husband about the pump. My son who was also here stated that they were sure the pump was not the problem and that we needed a quote to replace the filter,he stated he would have Mitch call us back with a quote. After a couple of days we went with another company and then when he finally did call, stated that was fine and never even addressed the issue he was called out for. He appeared to be very confused each time we spoke on the phone and apologized for the change of appointments,but after the last call asked for the service charge of $125 for the diagnosis to the pump pressure? I stated that he was not called for that and that nothing had been done. This is a terrible way to get people to pay for nothing since we went with another company,if he had stated there is a trip charge to come out, I would never have made the appointment, Beware!! read more

Stacey is probably one of the rudest people I have spoken with. After 2 days of the company doing detection, I called to get an update. She was short, rude and shouldn't be in customer service, bottom line. I would highly recommend finding another company solely based on the fact that by using this company, you would have to deal with Stacey. The guys that came out were nice, no complaints with them at all. But plenty of other places to call to avoid dealing with someone as rude as her. read more

We chose Aardvark despite the fact that they were $250 higher than 2 other companies. They found a leak in our pool but wouldn't give any indication of how severe or where it was without charging us significantly more. Stacy is less than polite, doesn't like to explain things to people who don't know pools, and her report that took 2-3 days was nothing more than the limited information she gave us over the phone. I would highly recommend any other company. read more

I called another leak detection company and after $1500 and two months of filling, emptying, and measuring to find the source of the leak it was never found. I called Aardvark and their technicians showed up the next day. I explained to them in detail what I had been through and how I was at the end of my rope with the spa. I watched them assess the situation and within 2 hours they found the source of the leak and repaired it. I couldn't be happier with the results and the price. I highly recommend Aardvark. read more

Excellent Experience from my first call until the leak was completely fixed and we were swimming that evening. Company is very efficient, affordable, honest and ready to not mess around and complete the job with no surprises to orignal qoute. We thought our pool was on it's last leg but we are hosting the block POOL party for the 4th of July. Thank you to a well run team. read more

If you can get past the terrible attitude and despondent demeanor of Stacy, who answers the phone, you will be in for an excruciating experience. Be prepared to have a check in hand as the crew shows up or they won't even start looking at the pool. In my case they couldn't find a leak that was on the pool cleaner suction pipe. Since they couldn't conclusively determine where my pool was leaking, they put epoxy on a couple of corner cracks, but missed the leaks between the tiles. They tried to tell me that I needed a diver for an additional $ 175 to check for leaks around the pool lights. Stacy called a week before the appointment and told me to fill the pool despite the fact that the diver wasn't coming for a week: WTF lady, do you not have a TV? Don't you know that we have a drought and we are supposed to save water? The best was when she told me that the pool needed to be heated to 70 degrees to take the chill off for the diver. Again, WTF lady, does your diver not have a wet suit? Today, the day of the appointment, my heater stopped working, so I called her to find out what time they were coming and I told her that the heater was not working but the pool measured 70 degrees. She basically went off and told me that it was impossible for a pool to be that temperature and my thermometer had to be off. She stated clearly that, if the diver came out and the pool wasn't warm enough, the diver would leave and I would be charged for the call, After 10 minutes of this aggravation I told her I had enough of her attitude and was done talking to her, I then called another company, American Leak Detection, and the guy was at my door within 3 hours, found the issue within 30 minutes, and told me how much it would be to fix it. Stacy, if you read this, get a job where you do not have to interact with customers. You must be the owner's wife because I cannot imagine anybody in his right mind would entrust the livelihood of his business and family to someone with such despicable people skills, BTW, expect a call asking for a refund or, out of pure principle, I will take your company to small claims court. read more

Im glad I didnt look at the review above before I called Stacy. All I can say is the customer service was great. I was always well informed. Yes a deposit was expected at the time of the appt but I knew that in advance. They went out, found a leak under concrete, repaired that, and installed PVC pipe and took out the old copper piping. Other than when they were running their 24 hr leak test of the pool the pool water was lower than the leaks and we were never told to fill it. The diver did come fix 18 feet in cracks that were in 4 different areas. All of the employees were polite, professional, and explained any question I had without making me feel dumb. Stacy ALWAYS kept me up to date and called me at LEAST 2 times a day.... Would DEFINATELY recommend the company.... read more

We were adding water to our pool at an alarming rate....1 1/2 to 2 hours at a time to fill the pool. Our weekly pool service man gave us the card for Aardvark Pool & Spa Leak Detection. I called and was told the cost up front for someone to come to our home and to diagnose the problem. The problem was found in our pool vacuum line and it was repaired. This included cutting out a brick ribbon on our deck and installing a new vacuum line for the pool. This avoided digging up our patio, which was wonderful. Stacy kept us informed every day as to what would be happening, which was very much appreciated. Bruce, the owner, was serious about fixing our problem. His crew - Kyle and Deryck - were great at their jobs. Bruce, Stacy, et al, were fantastic. We are no longer wasting water, a precious commodity here in Southern California. We highly recommend Aardvark Pool & Spa Leak Detection. Meta & Mike Roane Laguna Niguel read more

Aardvark repaired my skimmer and pool light. Team that completed the work was professional and completed job satisfactory and on time. Bruce and Stacy were responsive and responded very timely to all questions and requests. Would use them again for any pool repair needs. read more

We used Aardvark a month ago to diagnose an in-ground spa leak. They took a few weeks, methodically testing lines, 3 different pumps & the spa structure. They identified a couple of leaky areas & fixed. I then had them fix an air line that turns on the bubbles in the spa. Despite our old equipment, Bruce made it all work & was up front about the pricing & timelines. We will use Aardvark in the future & recommend them highly. read more

They came on time to start the leak detection (and pick up the check) but took multiple calls to get them to finish. I need to fix the pool, but had to move on to another contractor to get started. read more