If I could give minus 1000 stars, I would. I am writing this so other homeowners are aware. This is my experience with CLEAN CHOICE POOL & SPA, and these are the facts. During routine pool service at my home, their employee opened my main water valve - that was closed for a good reason - without my permission while I had stepped away to Home Depot to buy a shower cartridge. When I returned, water was pouring into my garage. My home flooded from the top level down. One week before Christmas, EVERY room was water damaged and had to be demolished. When it happened, the employee called the owner on speakerphone and said he had made a "huge mistake," explaining what he had done. The owner responded, "Do not tell this to the lady," not realizing he was on speakerphone. That alone says it all. Instead of coming to assess the damage, he claimed that he was out of town and that he could not recall the name of his insurance carrier. From that moment on, they never showed up, neither the owner BOB, neither his son ADAM. I was left alone dealing with the consequences. What followed were more than 4 months of construction, two years of stress, a $5,000 deductible loss, and additional out-of-pocket expenses. Because I had to file through my own insurance, my homeowners policy was not renewed. In California, if you have a single water claim -- regardless of fault -- it is extremely difficult to obtain new coverage. To this day, I have been unable to secure a house insurance, and my mortgage has increased by $600 per month due to this lack of coverage. This experience has had serious financial and personal consequences for me. I have been fooled by their fake smiles and I regret it every day. Now you know and it is up to you to decide who you want to give your business to. read more

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We have had the pleasure of hiring Adam for 6 years. He is great. Professional, punctual and knowledgeablable. He also goes above and beyond to make sure we have a clean, safe pool and hot tub for our family. I highly recommend. He also loves our dogs which is a huge bonus read more

Clean Choice Pool & Spa - Our pool when it was first finished. Adam and his team keep this sparkling - Pool Cleaners Near Me - Mission Viejo, California

Clean Choice has been servicing my pool for many years. There is no one better than Brandon when it comes to getting your pool where it needs to be and keeping it maintained properly. I highly recommend Clean Choice and Brandon if you want your pool maintained perfectly. read more

Adam and his team are the best! We have been lucky enough to have them service our pool and spa for over two years. Dependable, professional, always responsive and helpful combined with a competitive industry rate. Highly advise hiring these guys! -John read more

Great experience with Clean Choice Pool and Spa! Adam has always gone above and beyond to make sure my pool is safe and working properly. Also, very happy with Brandon who has been maintaining our pool weekly. He has always shown up in a timely, kind, respectful and knowledgeable manner. He has kept our pool clean and looking great for our family Year round! Great company and staff! read more

We've had our pool for over 20 years and I can't even remember how many bad pool service companies we've gone through. They always start out good, but go downhill after the first year. This isn't the case with Clean Choice Pool & Spa! They've been taking care of our pool & spa for almost 3 years and have done a fabulous job! We've worked with Adam the entire time which we appreciate. Adam keeps everything clean & sparkling. He's always available to answer questions or solve any problem that may arise. He knows his stuff and has great experts he works with for things like equipment repair/replacement. It's so nice to have one person that can get everything handled. On top of everything else, he's a really nice guy! Now that we've used Clean Choice for well over a year, I can highly recommend! read more

The owner is fantastic to work with. Their pricing and work is very transparent and I can count on them to come on the same day each week.

I highly recommend Clean Choice Pool & Spa. Adam and his gang have been taken care of our pool for over a year now, and everything they do is consistently well executed, affordable, and reliable. When we had a problem with ducks taking up a residence in our pool, Adam and his team had several creative ideas for how to encourage the birds to find a new home without harming them. When we had a problem with some algae, early in the relationship, he worked hard to mitigate it, and maintain the right level of ongoing treatment to ensure that our pool has been sparkling ever since. Whenever the big filter needs cleaning, it happens automatically, and we don't have to worry about it. Every week, they show up at the appointed time, scrub down the walls, test the chemistry, at the appropriate treatments, skim the pool and empty the skimmer baskets, check the equipment, and send us a confirmation of their service with the results of all tests, and a photograph of the pool. Even when we are traveling, we know that pool is well cared for. When we requested a different service date that would line up better with our landscaping team, Adam accommodated us. He always does. I really appreciate the reliability, and thorough service that they provide. If you're looking for someone to take care of your pool, consider giving them a call. read more

Clean Choice Pool & Spa - Email weekly pool service report - Pool Cleaners Near Me - Mission Viejo, California

I recently switched to Clean Choice Pool & Spa to service my pool. We have been very happy with our switch. They came out and trouble shot some issues that I had with my pump, that were due to a poor installation by my previous company. They got my pool back into balance it is looks clean all the time. They didn't skip services due to rain. We couldn't be happier with our them. read more

These are your guys! Look no further. I had an unreliable pool service for 3 years and I had had enough! My pool was always turning green and the communication was horrible! They would never tell me if they were not going to come so when I would call or text them I wouldn't get a response. I finally ditched those guys and went on yelp calling every pool company I could find. Bob responded right away and came to my home the following morning. My pool has never looked this good and their communication is top notch! Their prices are also reasonable. I highly recommend Clean Choice Pool & Spa. read more

Clean Choice Pool & Spa are great to work with and very knowledgeable; highly recommend! They are quick to respond and take the time to explain the scope of work needed. read more

I had some challenges finding an honest and professional pool company to repair a pump and spa heater. I had bad experiences with others, but these guys came over, were super friendly, and knew what they were doing. They know how to repair equipment which is key, other companies tried to force me to buy a bunch of new equipment at absurd prices. Bob and team saved me a bunch of money and everything is working great. I couldn't be happier. Definitely recommend. read more

I contacted Bob years ago for my moms pool that was neglected by another pool company. This other pool company literally had not been to the house/pool for over a month and the pool was green. I could not see the bottom. Bob came out and said no problem i can get it fixed for you and back to normal in a couple days. Sure enough his word was his word. He cleaned our pool and made it look like it should. He has been my mons pool service company ever since! Great communication and service. This review is ling over due. Thanks for being so great at what you and your team does. read more

Over the years I have hired several good pool companies. Clean Choice is by far the best I have ever used! They are always available and respond almost immediately to any request. Bob and the team know the equipment. I trust their recommendations and their work. Every week I receive a report on the services done to the pool - with a photo! It is fantatistic not to have to worry about the pool at all. Clean Choice keeps it in top shape. Thank you! Your team is the best!!! read more

Great work. On time. Reasonable price. Made our green pool sparkle again! Answers messages and calls.

Bob replied within moments of my inquiry, he scheduled time to come and assess our pool. We have just moved into a home with a pool and he took the time to explain what equipment we have, what we need to do regularly and gave us confidence that we will have a lovely useable pool! We are so pleased we found Bob and his sons, they are reliable, at the end of a text with any questions and our pool is gleaming and sparkling! read more

Bob and Aaron were awesome. They were able to troubleshoot a filter issue and bring my in ground spa back to normal. They were super fast and efficient and very helpful in providing information on my spa system. The cost for the service was reasonable and a great value for the service I received. Thank you Bob and Aaron! read more

Bob is as good as his clients say. Just started with him as first time pool owners. He showed up personally, talked me through the equipment, pointed out a couple of quick adjustments to make on settings, etc. He knows his stuff, is very clear on his explanations, reliable and a pleasure to work with. Am very glad he was able to fit me into his regular route. read more

Just got off the phone with Bob. I called to shop for rates on cleaning since my longtime pool guy raised his rates on me. Bob is a super honest guy. He explained the rate increases are affecting everyone and even told me I've been getting a deal from my current pool service. Bob told me that if my pool guy is doing a good job, I should stick with him because loyalty is a big thing in the pool business. Bob could have taken my business if he really wanted to without undercutting my current pool guy by much at all. If he is this honest with someone who isn't even paying him, imagine how well he must treat his customers. Thanks Bob! read more

Bob treats you like a family. I have been using this company for few years and I can not say enough how professional they are. Every time I have an issue with my heater or filtration I call Bob. He always answers the phone and in maters hours or the next day the issue is solved. Highly recommended. read more

I went to Clean Choice Pool & Spa because the pool service company I used before were not doing a good job. During the first year or so I was actually quite satisfied with Clean Choice Pool & Spa; they converted the pool back to a saltwater pool and for the most part stayed on top of it. And to be fair, our pool is difficult to maintain. But Clean Choice knew that, and they understood how important it is to keep it well maintained all the time. I also told them that they had permission to do whatever was needed to keep the pool clean and running. And this is where it started to get bad. Some weeks they would show up and forget to clean the strainers in the pool and by the pump. Then they would not clean the filter when necessary. So several times the filter pump just couldn't pump the water through the filter and clogged strainers anymore and the pool started to turn green a few days after they had serviced it, which of course was always right before a weekend when we wanted to use the pool. When I would call them the owner would just tell me that it was because my pool was so hard to maintain and it was impossible to keep up. Well, they were able to do it just fine for a year, but then unfortunately dropped the ball. But as the saying goes, it's easier to win a client than to keep one. That requires consistently good service and reliability. And that's where Clean Choice Pool & Spa falls short. read more

I've been with Clean Choice pool for about a month now & we love them! In just one month our pool has never looked so sparkly! They immediately responded within the hour of my request and came over for a free pool consultation and on top of that, in Order to have the best quality service they come twice weekly for a affordable cost! It's been such a huge help and relief all at the same time! Thank you guys for an incredible service! read more

Bob and Adam do a superlative job, they know water chemistry down to a T and can also service your pool equipment. Highly recommended!

I called Bob up with a bunch of questions about pool pumps and he was super patient and helpful in answering all of them. Did not try to sell me on anything and understood where I was coming from and what I needed, giving me different options on how I could take care of my pool pump. Many thanks for your time and help Bob! read more

Bob Canceled my service without telling or communicating with me so I ended wasting a whole Saturday waiting for him only to find out he wasn't coming. I ended up doing the service myself. read more

Bob at Clean Choice is awesome! He makes sure our pool is clean and safe for our grandkids and family. We have him servicing our pool weekly and he keeps us up to date on when additional services are needed. We can always count on him to be on time and he gets the job done! read more

What a positive experience - I didn't know what to expect but the process and experience was great. Bob and Adam are very respectful, experienced and down to earth.....I would highly recommend giving them the opportunity to help with your pool or spa --- we will be using them again and again. read more

Bob is the owner and is a true professional. There are lots of pool maintenance people who are less than reliable and knowledgeable. Bob is certified, is knowledgeable and will make sure your pool sparkles! read more

Bob and his son Adam are true professionals! Our pool and spa has never looked better since they came along. It's now crystal clear and we love it ! We never worry about the pool because clean choice always gets the job done , thanks guys. read more

... The exceptional service they provide speaks for itself, but for us it's really the people that count. We consider ourselves fortunate to have our pool and spa in such good hands and regard Bob and Adam as friends. read more

Clean Choice Pool & Spa is the BEST Choice!! They are professional, knowledgeable, and are truly the best company we've ever used for pool/spa service. As you know if you own a pool it is a hefty expense and having someone that takes care of our pool as well as they would their own is very refreshing. I know we don't have to worry as long as we have them servicing all of our pool and spa. Thanks Bob & Adam, you're the best!! read more

Great pool service. Professional and knowledgeable. They are a family business, and pleasant to work with. I highly recommend them.

My last pool cleaners passion was surfing. If the surf was up, my pool was dirty. I put up with it for years. Not anymore. I called Clean Choice and when owner Bob came out and shared his love for everything pool, I knew he was the guy for me. This guy is nuts for pools. I don't even know what day he comes because my pool is perfect every day. Thanks, Bob! read more

Clean choice pool and spa has been our life saver. After putting up for years with what I know now we're mediocre pool service companies and the frustration that comes with that, I now have an amazing "pool guy". I have never met anybody that has so much knowledge and compassion for pools. Now that we have two grandchildren it has become very important that our pool is in top condition and healthy for our grandkids and Bob was very understanding and created a plan to meet our needs. I only wished we had found Clean choice a long time ago. I usually never write a review but this is well deserved. read more