Absolute deadbeat aggressive scammer worst of the worst. Brent bought out the company that was…read moreservicing my pool and when he quoted a repair at $2500 that another company fixed for $250 we ended service with him. The repair has held up to this day and when we ended service with him his true colors came out, he said he would need to recoup money from the person that sold him our account then sent us an exorbitant bill with irrelevant fees and said it was due upon receipt. We looked into the bill and instead of just a 1 month service bill at $135 he added in fees to create a bill for $470. He said that he cleaned two filters in the span of 1 month and those filters for some reason "do not need prior approval to change", what kind of policy is that? So if I average that out to two additional filters a month at $130 a piece he's saying that he doesn't need prior approval for adding on $3,120 ANNUALLY ON TOP OF YOUR REGULAR $135/MONTH BILL? Get real dude. He also claimed that we owed him money for work our pool guy did, which when we circled back with our old pool guy he informed us this was false. When we asked him about this bill and what the extra charges were for he claimed he had done a bunch of extra work to our pool that month, he did not. He did a bunch of standard work necessary to keep the pool in regular condition and when he found out we were closing the account out he then said those items cost money on the bill, but nothing was ever discussed about being charged for, he literally added a bunch of items just to try to rip me off further because he did not get the "$2500 job" that took another pool guy $250 and 30 minutes, now our regular pool guy. When we let him know that he never asked us if he could even perform any extra work let alone send us pricing he threatened to file a mechanics lien. We let him know this is inappropriate and also highly unlikely but he's adamant that he's going to do it, things have gotten so bad with his aggressive demands and now additional irrelevant late fees even though we have let him know we will pay him upon receiving a bill for our monthly due that I have had to let him know any additional correspondence will now result in me trying to file a restraining order against him and he does not care as he keeps emailing and reaching out to me sending me the same bill now with new late fees tacked on, this man is sick in the head and unwell. DO NOT DEAL WITH THIS ILL INTENTED SICK MAN, I WILL GLADLY DEAL WITH A MECHANICS LIEN TO MAKE SURE LOSERS LIKE THIS DONT RIP PEOPLE OFF IN THE FUTURE. Brent, this is your fair warning here, if you maliciously file a mechanics lien against me I'm coming after you for damages and they will be substantial, I don't play these games and if you want to learn the hard way go ahead and try. Even after I asked him multiple times to stop emailing me like a child he responds "you stop emailing me" see attached photos. Even in his response below he admits that the email back made him "giggle" so it was worth it, harassing people makes him giggle. Quality guy, really see where his priorities and intentions are, if he deletes I snapped a photo of his response and will post his comment that harassing people makes him giggle.

Brent is one of the most honest and helpful pool cleaners around. His recommendations have always…read morebeen to help save us money, while maintaining our equipment properly. He works hard, completes things when he says he will and gives us great advice to keep our pool in perfect condition. I couldn't recommend him more. If your looking for someone great to help service your pool, look no further.

Working with Brad and all his employees was amazing! Every question was answered promptly and…read morethoroughly. Every worker was so friendly and pleasant. The price was so reasonable and fair for the amount of work done. Our pool is gorgeous and was finished so fast! Thank you Brad

Great job,, just moved into a house that had a pool and spa that had been updated but the system…read moredid not have automation. Reached out to Spartan via Yelp. They came out with two days and gave a very completive quote. After doing my homework I realized I could not beat what they offered. I made a deposit and they started the job within a few days. They were very professional, clean and organized. I would definitely suggest you calling them for your pool projects.

Mike is the Man He did a wonderful job of repair work on our…read morejacuzzi. I would recommend him to anyone!!

I'm sorry to admit I got ripped off by Chad Taylor for $900. In my defense, Chad had done an…read moreearlier job for me and repaired my jacuzzi satisfactorily about 3 or 4 years ago. I even recommended him to my neighbor. I didn't realize my neighbor had to get on the horn to get him to finish the job, which he did do, with some hassle. I didn't know about this until recently. Chad is a down to earth guy and I completely trusted him. Turns out if you read the reviews on Chad Taylor at this site, they are completely accurate. It was excuse after excuse and lie after lie to drag this job out through the summer. When I gave him the check for $900 my wife said he could just take that money and cash it for himself and not even order a Jacuzzi top for us amongst other things. I thought she was paranoid. Turns out she was right. When I was in 2nd grade my teacher asked us what we wanted to be when we grew up. Some of the kids said astronaut, or engineer or professional athlete, etc. Imagine what Chad would say: "I want to be a crook, and a liar." Chad would grow up to be exactly as imagined. I didn't bother to complain to Mission Valley Spa. Based on prior yelp reviews; I figured they wouldn't help me at all.

My husband and I are newbies to hot tubs world. We bought our first Jacuzzi at the Laguna Hills…read morelocation. The sales staff, Mark and Lynn, were really welcoming, friendly, helpful, knowledgeable and not pushy at all. The location is clean with lots of models to look at. Rick the service tech that came out to hook up and fill our spa was very courteous, patience and very knowledgeable. He is great at responding to all my text messages about equipments and water care. I feel we found the best place to make this substantial purchase. Highly recommend.

Ricardo (Ric) a technician with Aqua Patadise came out and assisted us with the install of our new…read moreJacuzzi Hot Tub & did a fabulous job. He answered all of our questions & was well versed on how the App worked with the system to make it very user friendly. Lynne & Mark at the showroom were really great & helpful in showing us the various models & assisted in us narrowing down our selections. We have been Hot Tub owners for over 28 yrs & feel this group were all worth working with in our purchase & installation of a new Hot Tub from Jacuzzi.

Kind of a no brainer - this guy is ALSO the local pentair rep. He is going to know more about your…read moreequipment than any other pool cleaning company. If you're looking for a pool service company that actually knows what they're doing (and cares), CAL Pools is on a completely different level. Jason, the owner, is hands down the best in the business. What really sets him apart is that he's also a Pentair rep -- which means he doesn't just "clean pools," he truly understands the equipment, the systems, and how everything works together. That level of knowledge is incredibly rare in this industry, and it shows in every visit. Whether it's troubleshooting, maintenance, or optimizing performance, he's always a step ahead. Beyond that, Jason runs his company like a true family business. He takes pride in his work, communicates clearly, shows up when he says he will, and treats your pool like it's his own. That kind of reliability and integrity is hard to find. Since switching to CAL Pools, I've had total peace of mind. The pool always looks perfect, everything runs smoothly, and I know if anything ever comes up, Jason has the expertise to handle it the right way the first time. If you're comparing pool companies, stop looking -- this is the one you want.

Yesterday, I attempted to fire up my spa heater and had no luck. Jason installed all new equipment…read morefor us 8 years ago and I remember being impressed by his neat, efficient and professional approach to our job. I had no hesitation texting him to help us out! BTW, I texted him on Sunday of 4th of July weekend and he texted right back. We look forward to working with him again!

Having been a homeowner for 27 years I can say without a doubt this is the most professional and…read moreefficient service I've ever contracted with. I receive a text before each service appointment to let me know they're on their way, and then I get an email letting me know everything that's been done. with photos, after they've serviced my pool. I would highly recommend Poolfessionals to anyone who has a pool they need taken care of!

I am absolutely jaded when it comes to pool services in So. OC. I maintain my own pool because the…read morebulk of the local pool services suck. If they sucked any harder they would create a black hole and drag all of humanity into oblivion. But from time to time even I need help when facing issues beyond my experience. After contacting numerous companies, I realized the people who apply for pool cleaning jobs are kinda like those in food service...any lazy, brain dead person with no motivation can do it. Or at least, get hired solely because they have a pulse. I needed someone who could correctly diagnose my problem and based on the amazing reviews Poolfessionals has...gave them a call. I needed immediate help from someone KNOWLEDGEABLE & EXPERIENCED to come right out and resolve my pool concern so my grandkids could come over for Mother's Day weekend to swim, frolic and try to drown each other. Poolfessionals sent Austin, a 30 something man who knows what he's doing. He guessed at what he suspected the issue was then confirmed it during the service call. Ash from the fires had turned my filter grids into bricks resulting in poor circulation and compromised the filtration of my pool. Problem solved quickly, easily, affordably and enjoyably as Austin is a master pool tech who has seen and done it all. His candor and eagerness to please is remarkable and it is clear Poolfessionals hires very well. Clearly the owner of this business doesn't hire just anyone off the street like his competitors. I am a loyal customer of Poolfessionals now based solely on my one and only experience with Austin. He was the only credible source of help I found amidst numerous companies. Whether you are a complete novice at pool maintenance or a very experienced person like myself... Poolfessionals is the call you wanna make. They set the customer service bar so high, other pool service techs need to charter a plane just to see it. Zero room for improvement. Thanks Austin!

I had been having trouble finding a service that I trusted. Distinctive exceeded any and all…read moreexpectations bar none. Could not have been happier with not only the results, but the speed. Thanks again for all of your help!

I had a Great time at the pool. The Young Lifeguards were very attentive, aware of the young…read moreswimmers. The management answered All concerns when asked. "Great"

We hired Peter Marcicha and South Hills Pool and Spa to build our pool this summer and I couldn't…read morehave asked for a better contractor! Our experience from start to finish was simply amazing. Peter is kind, patient and truly listens to what your needs are. No up-selling or crazy prices, but a design and plan built on my input and budget. I was very nervous about pool construction, since almost every project I've ever done has ended in non-responsive and untimely contractors with work having to be re-done. Working with South Hills and Peter honestly renewed my faith in honest, responsive and ethical construction companies. I would hands down recommend South Hills Pool and Spa to anyone. Not only was my experience headache and worry free, Peter took care of everything, but the project was finished early and our pool is amazing, a total transformation of our backyard.