​I had a great experience with Aaron Chevrolet, specifically with Service Advisor Mario Cisneros. I brought my 2018 Chevrolet Cruze LS in as a walk-in around 3:00 PM, and because of the late afternoon arrival, they needed to keep it overnight. ​The very next day, Mario called me with a clear diagnosis, and I agreed to move forward with the necessary maintenance. Throughout the entire process, Mario was incredibly courteous and kept me thoroughly updated along the way. His phone communication and professionalism were fantastic. ​ I would definitely recommend Aaron Chevrolet for all your GM vehicle needs! read more

Anthony Martinez at Aaron Chevrolet in Lake Elsinore made our car-buying experience way better than expected. He was super approachable, down-to-earth, and easy to talk to from the start. No pressure, no sales tactics--just a genuine, helpful guy who made the whole process actually enjoyable. We purchased a 2026 Chevy Equinox LT EV, and Anthony made sure we felt confident and comfortable every step of the way. He answered all our questions, kept things relaxed, and made what can usually be a stressful process feel smooth and even fun. You can tell he really cares about his customers and takes pride in what he does. He's newer to the dealership, but you wouldn't know it based on how well he handled everything. If you're heading to Aaron Chevrolet, definitely ask for Anthony--you'll be glad you did. read more

I 100% recommend JASSON HERNANDEZ! He helped us throughout the whole process and made everything smooth and stress-free. From the moment we met him, he made us feel comfortable, welcomed, and confident with our decision. He was patient, professional, answered all of our questions, and truly cared about helping us. We really appreciate his excellent customer service and would definitely recommend him to anyone looking for a great experience at the dealership. Thank you, JASSON HERNANDEZ! read more

Aaron Chevrolet of Lake Elsinore - Car Dealers Near Me - Lake Elsinore, California

Big Shoutout to Anthony Martinez!!! He is a great guy and cares about his customers!!

Went in thinking I would not be able to get a car because the day before a dealership denied me one. I didn't only drive away in a car but they were able to get me in a new car. Brian and Darin where great. They listened to what I could afford and what I wanted. Next car I buy, they will be the first I go to. read more

I never thought that the buying process for a new vehicle could be so easy. I was able to pick my truck and they were able to bend and meet my monthly payments as requested. I really can't believe they gave me everything I asked for with such ease. Staff is very nice and helpful. I cannot be more pleased with my experience. read more

What a bunch of liars. They said they'd send my old license plates back to me because I didn't have a hex screwdriver. I wanted to come back to do the deal the next day but Brian the sales manager "promised" he'd do it himself. It's two weeks later and he hasn't returned my calls. It's not worth saving a few dollars for lies. Shop elsewhere read more

Experience was a very great one! We had Anthony Martinez help us and him and his team was right on it and helped out the best they can!

i saw i car online and was chatting with a sales manager via text about the vehicle. i asked on two occasions if the vehicle was still available and he assured me it as, so i made and appointment and showed up, test drove the vehicle and then all of a sudden the manager comes out and tells me the car was sold "last night This is bullahit. i wasted my time with these clowns and their shady and unethical sales tactics. Now i see why they are rated a 3.5....don't come here. They don't deserve to be in business and great buyers like this. here is the text thread proving they said the car was available and ready for the sale. I own a business and also told Darin the sales rep that i was interested in buying two cars. read more

Aaron Chevrolet of Lake Elsinore - Car Dealers Near Me - Lake Elsinore, California

I'm currently looking for an even greater deal than I got on my last truck . Due to circumstances I no longer poses. Threw my experience shopping around for my next perfect truck. (Equivalent to a 2019 Silverado 1500 all-star LD RWD) At Anderson Chevrolet they know trucks. What they got. And most of all what I needed. So I'm looking forward to possibly finding another Gem of a truck threw them. Review of 5 stars for no b.s. and one heck of a deal. After reading current reviews I still stand by mines from personal experience. The truck spoke for itself. My experience I write. Anderson Chevrolet is now Aaron Chevrolet. read more

Aaron Chevrolet of Lake Elsinore - Silverado LD all star bought from Anderson chevrolet - Car Dealers Near Me - Lake Elsinore, California

Everytime I take my car to tune up it always come out with a scratch in the paint and I call and they just keep tossing my call to different people read more

This dealership advertised a 2022 Ram 3500 Laramie (white, VIN 3C63R3JL4NG235069) for $62,900. I agreed to purchase the truck at the full asking price -- no haggling, no negotiations -- because I didn't want any extras like paint protection. After all the paperwork was completed, they suddenly told me that a "paint coat protection" had already been applied, and demanded an additional $1,200. This was never disclosed up front and was only mentioned after I had committed to the deal. It is clear that they list this truck at that price to generate sales traffic, but the real price is higher once they add hidden charges. This is false advertising and a bait-and-switch tactic. It is also extremely unprofessional to change the deal after paperwork is signed. Aaron is a dishonest car dealer. Be very cautious -- avoid at all costs. read more

Aaron Chevrolet of Lake Elsinore - Truck vin and package - Car Dealers Near Me - Lake Elsinore, California

Nury and Ivy rock!! My husband bought a GMC Canyon today...we love it. Staff made the experience comfortable (no weird pressure to buy) & enjoyable! read more

I just bought a truck from Aaron Chevrolet today. Nury and Ivy made the experience AWESOME!!!! No unwanted pressure, no extra nonsense. They are both so kind and professional. I highly recommend! read more

Following the response from their customer service rep, Brianna, I emailed Tony T as she suggested. Following that email, I received a call from management staff member, Rick Livingston, assuring me that they would take care of this issue. He told me that I would receive a call from Marvin Rojas who was contacting GM Financial on my behalf and if not, I should call Mr. Livingston back. I waited a week and NEVER received a call from Mr. Rojas. In the meantime, I had numerous calls with GM Financial who stated that no one from the dealer had called them. GM finally agreed to remove the charge from the bill after over a month of my calls and my submission of evidence proving that I returned the charging cable to Aaron Chevrolet on the date we returned the vehicle to them. On the day the charge was removed from my bill, I called and left a message for Rick L. to inform him that the charge was removed due to my efforts and that neither GM or myself ever heard from Marvin Rojas!! The following day after 6PM, Marvin Rojas contacted me to say that when he contacted GM they told him the charge was removed and and that's why he had not called me. ANOTHER LIE FROM MARVIN ROJAS. (He only contacted me after Mr. Livingston gave him that info!) He should have contacted me - PERIOD - He then told me he was sending me a $100 gas card to make up for the issues!! Good thing I'm not holding my breath for that - it's been over 2 weeks and surprise, surprise- NO GAS CARD!! When people show you who they are, believe them!! Aaron Auto group has shown me they don't care if their employees mistreat customers. read more

I would highly recommend this dealership !!! The sales associate was able to help our family get into a brand new Chevy equinox with great monthly payments . Thank you to Geon and his team for helping us out !!! -Gasca Family read more

We have purchased numerous cars here over the years. Last one was purchased last Friday 2/27/26. My husband knew exactly what he wanted, had a trade with all the required information and took NINE HOURS for this purchase! We wanted to help our daughter get a car the following day (Saturday) and the salesman STILL has not called us back and it's been six days. The "go between person " between the salesman and sales manager / Finance was beyond rude! Once they get your money, they have zero customer service cares! They were supposed to call me back on Saturday regarding the vehicle we purchased because they were going to run it through the credit union, lower interest rate and lower payment, we ALL want that right, well, you guessed it, no phone call. We have called them, they've emailed us (instead of calling). When we call back they don't answer, we leave messages and still no call. There are plenty of dealerships that would love your business, clearly this dealership isn't one of them! Next step will be DMV Investigations Division, it's all finance fraud. In the past, I would have highly recommended this dealership, but now my recommendation is to stay clear and go south about 15 miles, you'll be glad you did. read more

Friendly sales, service and finance staff. The only issue I had with my visit was with the management. As I was handling the transaction with the sales rep, he frequently had to get up and go run items by his manager. Over the years I have found this to be common practice. My issue was that at no time did the manager come over to introduce themselves. They didn't welcome me, thank me for my business, or congratulate me for my purchase.. With the prices of vehicles these days, that sounds like it should be common practice. I know it doesn't seem like much, but I'm a manager as well and I know what good service looks like. read more

We brought our ev in at 10am with appointmen. Routine service and tire rotation. Past 4 pm and it still wasn't done. These idiots won a service award? are you fricken kidding me? From now on take your chevrolet to Paradise Chevrolet for service..Anybody is better than aaron chevrolet .. read more

I have repeatedly called them to find out if they can service my Chevy, but all I get is an unhelpful AI bot. After spending ages trying to reach a person, I'm finally put through to a line that keeps ringing. Eventually, voice mail picks up. Messages are not returned. There are plenty of other Chevy dealers around that want customers. This place obviously doesn't. read more

DO NOT BUY FROM THIS DEALERSHIP. I strongly advise caution when considering this dealership. My family and I purchased a car that failed to start the day after we brought it home. When we reported the issue, we were told the battery would be replaced for $250, but later learned the car still would not start, and the cause was unknown. They kept telling us that we are replacing the battery for you as if it were our fault the car didn't start. The dealership then offered us a new, lower-quality vehicle at a higher monthly payment, which we declined. After unwinding the deal, we experienced repeated delays in receiving our down payment refund. We ultimately had to contact the general manager to resolve the issue. This experience was disappointing and frustrating. read more

If you have good credit, read this. This is the typical boomer car lot sales experience. They will not disclose out the door price until they find out the max payment you're willing to make, adjust the interest rate to add on to what the bank has approved you for, and then lock you into a little more for max profit. The pricing is "take it or leave it" and non negotiable. Expect to pay thousands for mandatory dealer add ons that noone asked for. I have a 800+ credit score and my price for a used car, sticker price plus $10k. Yeah, no thanks. The sales person Mayra was excellent, knowledgeable and respectful. Thats the good. read more

Came in looking for a car for my new business and I was greeted by Fred he was very knowledgeable and when it came to the numbers his manager Geon came through. It took a little bit of time, but it was well worth it. Geon found me the best deal that he had to offer. I hate the process of buying cars because it could be very long and takes a lot of time out of my day. These guys made it super easy for me to say yes, the same day! read more

Went down to the dealership just to look around at a few options and ended up leaving with an amazing vehicle with an amazing deal! Shoutout to Geon and everyone that made the process as smooth as possible let them take care of your next car purchase! read more

Terrible Experience at Aaron Chevrolet (Lake Elsinore) I would never recommend Aaron Chevrolet to anyone. The service here was absolutely unacceptable -- unprofessional, unorganized, and completely lacking in customer care. I felt like my time and concerns didn't matter at all. The staff seemed disinterested and unhelpful, and I had to repeat myself multiple times just to get basic information. What should have been a simple experience turned into a stressful and frustrating ordeal. Save yourself the headache -- take your business somewhere that actually values its customers. Would give zero stars if I could read more

OVERALL SUPURB OVER THE TOP AMAZING CUSTOMER SERVICE! Mr Mario Cisneros was extremely consistent and follows through on his words. Also many thanks to the incredible service member(s) that worked on my vehicle!... If you ever have any electrical issues with your vehicle IMMEDIATELY TAKE IT TO THIS DEALERSHIP and may you as for Mario Cisneros My engine was invaded by wild squirrels and various electrical components were compromised-chewed up and eaten. At this point my truck was in limp mode but it was able to run from point a to point b very slowly at the very least. ... a neighbor recommended a local mechanic but unfortunately that was not a good decision. My truck now no longer ran and if it was able to run-- it would immediately shut its self off because now the security system no longer recognize my key fob nor allowed me to move my vehicle. Yayy now I was taking on towing charges in order to transport my truck.... To explain my frustration with the local mechanic he continuously pushed back the time frame, never providing me updates, and after taking my money --- that same mechanic left me with "yea I think it's best you take it to the dealership at this point I'm not to sure what's wrong with it ..." I was at such a loss with my truck out of commission for weeks & with me having a horse, this was devastating to say the very least. *****Now this is where the incredible team over at Arron Chevrolet come in..... I was blown away by the services rendered: scheduling my appointment was quick & easy, coordinating my towing was so efficient with the front desk, once my truck was diagnosed - Mario called me with an update immediately ! & I was FINALLY provided actual answers! And with guidance from Mario we found the part(s) needed and where available, once final approval was given / a few business days later my truck was returned to me, better than ever before. IT WAS FINALLY RUNNING! I was even provided a shuttle service when picking up my vehicle, felt so dang fancy!! Any time I was needed to wait in the lobby I was offered coffee and the whole experience was just night and day. Mario truly helped me see light at the end of this never ending tunnel... and for that I must recommend that you inquire him for any future services as I know I will be doing so as well as he was patient, understanding, transparent and consistent. Best regards, Sheyla Cervantes read more

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Aaron Chevrolet service sucks. Make the drive anywhere else. I don't know why they bother with appointments. It means nothing. My appointment was at 9:30 am. I sat watching people who came in after me get helped for 40 minutes. Finally, I had to bring it to their attention that I still hadn't been helped. On top of that, my oil change wasn't even completed until after they closed at 5 pm. read more

Bait and switch none of the cars on line were available and they try to charge an extra 5k package on each car , they knew the car was going to auction and yet still had me drive 1 hr and 1/2 to get here they suck read more

For those that hate long reviews, the short story is that I had an issue with a used car I purchased at this dealership. I figured it would be a longshot to get any sort of compensation. But, they wouldn't even discuss it with me. 5 calls. 5 promises to have a manager call me back. And, I still have not been able to talk to one. Now...the long story. 3 years later I tried this dealership again. And, it's even worse than the last time. I ended up buying a used vehicle from them back in May. It was relatively late at night. By the time I signed the contract, it was dark out and they couldn't fully detail the car or fill it up. They said to bring it back when I have a chance and they'd take care of it. 4 days later, I did and was turned away because I didn't have an appt. even though I let my salesperson know I would be bringing it in on that day. Anyhow, I schedule an appt with the service department and they detail the car 2 days later. But, didn't fill up the tank. Since I picked it up late in the day and really didn't want to schedule another trip, I let it go. After about a week or two I started noticing the brakes sounded like they were grinding. But, was too busy with work to take it in. Then 2 weeks ago the car died. I had it towed to a dealership close to me but not the one I purchased it at. This dealership did an inspection and found the alternator and battery were done. They fixed that through the manufacturer warranty. But, they also noticed the rear brakes were locking up. They determined it was the brake pads. They also noticed the pads had a lot of wear left in them and suggested I contact the dealership I purchased it from. I contact Aaron Chevrolet and spoke to the receptionist and let her know my issue and she said she would let the sales manager know and they'd give me a call back. After 3 hours, I call again. I spoke to another lady and she said the same thing. Manager would call me back. After another 3 hours, I call again. Receptionist again said someone would call me back. But, because of the time, it would most likely be the next day. The next day arrives and no call. So, I call again around 11:30am. Forced the receptionist to get a manager on the phone and he said he would pull my file and call me back in 10-20 minutes. An hour later, and I hadn't received that call. So, I call again and speak to a sales rep. He tells me that Marvin couldn't get my file because the service department was closed. He said Marvin would call me on Monday when the service department re-opened. It's now Thursday. I received no call. read more

Terrible shady representatives I went in looking at a GMC. They agreed to remove the majority of the 5,000$ as you can see in the picture but they would not remove the "truck bed door protection" and I left they called me back and said they would agree to 30,000$ so I went back with my check in hand and then they decided to say this deal only works if you go with our financing. This place is such a joke. I went from a 8% with navy federal to a 14% with them and then the representative begins to say "it's not a lot of money you'll barley notice it" don't worry they'll call the big ole manager to waddle over and try to justify it read more

Aaron Chevrolet of Lake Elsinore - Car Dealers Near Me - Lake Elsinore, California

After an engine failure due to a defect, Briana Hull service advisor and team made the process seamless. GM as a whole did as well

Thank you for responding, I mentioned in my review the manager hasn't responded to my two telephone messages. I should have specified it was the General Manager. I may attempt an email, but it does seem pointless. It feels disrespectful to have to continue to reach out when I was not treated fairly, but I suppose it is consistent. Thank you for responding. It feels dismissive. It mentions my number hasn't appeared on the call log. That indicates there is a way to reach out. My number must be available if it is able to be reviewed on the call log. Still no attempt has been made to return the call or initiate a call. To me, it feels like I am not valued. Several other reviews imply a similar experience. A statement implying I may not have called seems to discredit my experience with the organization. This, unfortunately, is consistent. read more

I truly believe that when you walk into a dealership you don't know what you are going to expect! From day 1 I had been going to Aaron Chevy for my 2020 trail boss oil changes and the last visit was for a transmission repair, when I got to the service department I was greeted by Briana she knows her stuff! She took care of my truck and daily gave me updates on how everything was going, also her manager Mark Fradd was 100% real no BS guys they know what they are doing there. Today I picked up my truck and has been running smooth with all OEM parts just how I like it, I just wanted to let everyone know to don't hesitate go see Briana she will take care of everything your vehicle needs with no hassle! Thank you again Mark & Briana! read more

Aaron Chevrolet of Lake Elsinore - 2020 Chevy Silverado Trail Boss - Car Dealers Near Me - Lake Elsinore, California

The fact that this place is still in business or still under the same owner is beyond me. Asked about a truck and they said they could bring it up that day for me to look at it, when I got there they said they are having a hard time finding it. So I decided to look at a 2024 ram and they had one on another lot that they could bring the next day for me to come in and look at. Once again when I got there they said they couldn't find it. They told me they'd send pictures and contact me when they found it. Never got anything and I called back yesterday to ask for them to bring it because it was at the Norco location, they said sure thing let me get someone to bring it and I'll contact you when I know the time. Never got an answer once again. This place is just full of shit. I would never buy from them even if they had the exact truck I wanted read more

Jason made buying a car such a smooth and stress-free experience. He took the time to explain everything, listened to what I wanted, and genuinely helped me get the right car. Super helpful, professional, and easy to talk to. I'd definitely recommend Jason to anyone looking to buy a car. read more

Mario, Chelcie, Eddy & Briana ...Super Stars!!!!! I went to tire shop in Canyon Hills , than the tire shop in Lake Elsinore both refused to help me. Not Aaron Chevrolet swamped like the two tire shops were yet they still helped me. Took my tire on the rim off, put on spare. I went and got my tire fixed at 4 Corners Tires in Lake Elsinore they were swamped too. All this done between 4:10 PM and 5PM. I've been going here exclusively for seven + years. I won't go anywhere else. And this is exactly why! The people at Aaron Chevrolet Truly Care about Gunner read more

I've been shopping around for a new truck and the folks at Aaron Chevrolet took good care of me. They made sure I received a very competitive offer on my trade, baked in every incentive available and were extremely transparent throughout the entire process. I would like to recommend a gentleman by the name of Washington if you'd like to work with someone at that dealership that is a true professional. read more

Aaron Chevrolet of Lake Elsinore - 2024 Chevrolet Silverado 1500 LT - Car Dealers Near Me - Lake Elsinore, California

I had a very poor experience with this company and would not recommend them to anyone trying to get a fair price for their vehicle. I brought in my Lexus IS250, and after their inspection, they offered me only $800. The offer felt incredibly low, so I decided to decline it and sell the car privately. It's a good thing I did, because I was able to sell my car for $2,500. That is more than three times what this company offered me. Their business model seems to be based on hoping sellers are desperate or uninformed about their car's actual value. The entire process was a waste of my time. If you want a fair and honest assessment of your car's worth, I strongly suggest you look elsewhere. read more

I would like to thank Jasson Hernandez for helping me in my purchase of a brand new Chevy 2500. Jasson was a straight up salesman straight to the point and made the transaction easy. I would 100% buy another vehicle at Chevy. And this is coming from always driving a dodge..Also their finance and general managers at this store were also very great and professional. read more

I had a great experience buying my first car here 2 months ago. It was a smooth process, no pressure, and fair pricing. Danny is very knowledgeable, patient, and never pushy. He took good care of me and my husband, and explained everything in details. He is easy to talk to, and very professional. The pricing was transparent, and the final paperwork matched exactly what we discussed--no surprises. I bought a 2026 Traverse, and it was exactly as advertised. I absolutely love my new ride. The process took a bit longer than expected, but communication was solid throughout. Omar from Finance and manager Javier were also very helpful. They make a great team!! I'd absolutely recommend this dealership to anyone looking for a stress-free buying experience :) read more