4/6/26 I brought my niece here looking for a decent used car. Our preference was Toyota or Honda but we came across Dennis (Salesman) who found us a 2023 Kia Forte. It had low miles and looked very clean. We went on a test drive and ended up buying this vehicle. Dennis is very knowledgeable with the KIA lineup. He is professional, patient, and willing to work for a deal. My niece was happy. I would advise anyone looking for a car, to know your credit worthiness and be prepared to haggle, as this seems to be the way this dealer operates. Finance department, Daniel, was nice but sent me negative vibes. I'm not sure what it was but I didn't like the vibe, in there, at all. Spare tire was missing and so far Dennis promised he would get her one. Funny, as this was a CERTIFIED PRE-OWNED KIA. If I were to ever buy another car from KIA OF TEMECULA, I would definitely ask for Dennis. You should too! 5 STARS FOR DENNIS! read more

DCH Kia of Temecula - 2023 KIA FORTE IN DODGER BLUE FROM DENNIS .... ASK FOR DENNIS! - Car Dealers Near Me - Temecula, California

I've used the Service department mainly for oil changes for years. Our KIA Telluride has been awesome and KIA of Temecula has been awesome. We had a broken ABS Sensor due to snow chains that were older and a failed Big Bear trip right after a huge snowfall. After everything was said and done, Chris the Service Manager made everything perfect. Angela was our Service Advisor and she was excellent on communication and getting the job done. Thank you! read more

Title: Misleading Financing Practices and Unprofessional Experience My experience at Kia of Temecula was extremely disappointing and concerning. I came in with multiple lender approvals already in place, including Westlake, yet the dealership repeatedly misrepresented the lenders' decisions. I was told that Westlake denied me due to my income and that I needed a co‑signer -- information that directly contradicted what Westlake and other lenders told me when I contacted them myself. Instead of being transparent, the dealership blamed the lenders for issues that were clearly related to how they structured the deal. When I asked for clarification, I received inconsistent explanations and pressure to add a co‑signer despite having the credit and approvals needed. No customer should have to call lenders directly to uncover the truth or feel misled about their own financing. This experience raised serious concerns about honesty and professionalism. I will be reporting the situation to the appropriate agencies so other customers don't go through the same thing. I strongly recommend that anyone considering this dealership double‑check all financing details directly with their lender and proceed with caution. read more

This is another review for the service dept only. First of all I just want to say the people are always really nice when I come in for service. Nick my advisor has always been upfront and polite. Always smiling ask us how we doing. He's been our advisor most of our services. I had to bring my Sportage in for noise the a/c was making. They did find out it was the air compressor. It is covered under warranty. This is the second issue this year where I had to have a service covered under. warranty. My complaint is this. I brought my car in on Thursday, was told they needed to order the part and it should be in by Friday by noon. I was warned by Nick that he was working by himself. We assumed the car would be done around noon or at least by closing. No phone call, no text, no email, we called at least 10 times and no answer from noon to 4pm at the service dept. I called sales and ask that I be transferred to the service manager where I left a message. No call back, no text, no email NOTHING. It is Saturday, we thought for sure they are just busy and didn't have time to call right? So we head on over about noon to pick up my car. It isn't ready. Poor Nick, there he was by himself working getting yelled at by a customer. He sees us and we say we are picking up our car that I assume must be done, he says I thought I told you it would be over the weekend. But he didn't. He offers to get me into a rental that I'm so glad they have now. We sign the paper work I get into the car but upon inspection, the car is filthy, super dirty on the outside. Obvious signs it was not cleaned prior to me getting this car. Tire pressure light on and blinking which I didn't notice until I drove to Costco. My husband put air in it but the light didn't go away. I mean it is a free rental but at least rinse the car down check for service lights and clean the trash out. With everyone looking for jobs around here in Temecula how can they be short staffed? Your employees deserve help. Thank you to Nick for keeping his cool. You can tell on his face he was frustrated but tried very hard to not let that get to him. I wanted to buy him lunch. Please give him the praise he deserves and get your service dept some help. And wash your rental cars! I do have a video of how dirty the car is but not going to post it. read more

DCH Kia of Temecula - Tire pressure light on. - Car Dealers Near Me - Temecula, California

Rose was fantastic to work with throughout the entire car-buying process. She was knowledgeable, patient, and never made us feel pressured. She took the time to answer all of our questions, kept us informed every step of the way, and made what can often be a stressful experience feel easy and enjoyable. We truly appreciated her professionalism and kindness and would gladly recommend her to anyone looking to purchase a vehicle. Thank you, Rose! read more

The best sales experience I have had. Carlos in Sales and Daniel with Finance were fantastic. The low key, zero pressure style of Carlos was very much appreciated. He was patient, knowledgeable, and really took his time to explain all the differences between the cars we were interested in purchasing. There was no question he could not answer. Daniel was welcoming and knowledgeable as well. This was our second purchase from DCH Kia in Temecula and we could not be more pleased with the outcome. Thank you! read more

I hope that they will make sure that they repair the cars correctly without rushing through it since the line there is so long read more

DCH Kia of Temecula - OIL! Had Kia in Temecula do my oil change!!My biggest problem is why is my oil so black and gooey if they just changed it. - Car Dealers Near Me - Temecula, California

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Horrible service scammer management and fees for incompetent work done with ugly attitude namely Ian at servive side and Adrian at regular / sales BEWARE AND STAY AWAY read more

Lilliana Ramos was absolutely amazing to work with. As a first-time car buyer, I was honestly nervous about the whole process, but she made everything easy and smooth from start to finish. She was able to get us approved for a 2019 Kia Optima and worked hard to make sure we got a great price. What really stood out to me was how much she genuinely cared about us as buyers. She didn't treat us like just another sale -- she wanted it to work out for us, and you can tell she truly cares about helping people. If you're going to Kia, ask for Lilliana Ramos. You won't regret it! read more

DCH Kia of Temecula - Car Dealers Near Me - Temecula, California

Third dealership worked a charm ! Great experience at Kia of Temecula. My partner purchased an EV6 GT and couldn't be happier with how smooth everything went. Rose, the salesperson, was wonderful--very knowledgeable, patient, and clear in explaining all the details, including the out-the-door pricing. The finance team was also great: professional and not pushy at all with extras, which I really appreciated. Overall, a straightforward and pleasant buying experience. I would definitely recommend Kia of Temecula. read more

DCH Kia of Temecula - Rose (Sales) on left - Car Dealers Near Me - Temecula, California

I bought my pre-owned Kia a few days ago from DCH Kia of Temecula, my first full EV. My salesman was Chris (Christian Barreto). He was very pleasant, helpful, non-pressuring, and the negotiations were relatively painless. So he's a good guy to ask for if you go in. Although I did not buy a new car, I sure enjoyed checking out their new models. They seem like such solid cars and when I notice cars I like when driving around, a lot of them are Kias. read more

I had an issue and Adrian is personally handling it. Thank you for your assistance. I will follow up with the resolution as it comes in. read more

Called today around 12:50, called to parts services, needed help figuring out a part for my 2018 Kia niro I had the two part numbers it could've been just needed them to let me know which one, service rep said he wasn't allowed to tell me which one. Funny enough this location will help with part number half the time but not all the next time it's always hit or miss with Temecula, told him I'd leave a review and call the next Kia, called Escondido immediately was able to help and tell me which one of the two part numbers I had were correct and in under 3 minutes I rarely try to call this location I usually go thru Escondido or El Cajon, cause I usually sit on hold for about 10 min so it's usually better to call any other Kia than the Temecula location, last time this happened about 8 months ago Scott clement the gm was able to help since there service department is only satisfactory about 50% of the time luckily he was able to help when the rest of the koa parts team cannot, i was thinking after 8 months since they were gonna do some training with customer service it wouldn't be an issue so called today and no help whatsoever, called Escondido location and they were friendly helpful and fast, I recommend a different location for all your parts service needs even if it's not in area. As long as it's not Temecula your calling you will be in luck with any other location of Kia! read more

Had an amazing if not phenomenal experience at Kia, it was my first time car shopping and was a bit nervous because everyone was telling me to be careful for those tricky car salesmen's. But I was lucky enough to have met Chris, and he made sure to explain everything thoroughly to my parents and I, because of chris I made my first big girl purchase!!! read more

Great experience with the service department after transferring from a different dealership. Christopher Koontz was my service advisor and highly recommend him! He was very attentive to my concerns and was very communicative. I appreciated his customer service skills. read more

Dane Hanson was extremely helpful and friendly. He answered all of our questions with ease. He never made us feel uncomfortable or pressured like some other salespeople might. Every person we encountered at this dealership was pleasant overall, but Dane is a total rockstar. I absolutely love my new 2024 Kia Sportage X-Line! Can't wait to continue familiarizing myself with my shiny new baby. read more

DCH Kia of Temecula - Car Dealers Near Me - Temecula, California

Do NOT do business with this dealership. Worked out a deal via email. Then spoke over the phone where I was told that we could lower the price even when I was there in person. So I drove 1 1/2 hours to have that email completely disregarded and the person I emailed with sat silent the entire time offering zero assistance. Total bait and switch. read more

Never had a good experience at this dealer. Tried to buy a car and trade in a car a few years ago and they low balled us by 10k. And we're way high on the price. Went to Perris Kia and they purchased the car for 10k more than DCH offered without us buying a Vehicle. Gave them an opportunity to sell me a car and they wouldn't budge on anything, then told us it's just simple math. Went to another Kia dealer, got the same car for a better price and better rate. I agree with DCH, it's simple math, go to another dealer. read more

I came here on Wednesday already knowing what I wanted & how much I wanted to spend. I was able to get some things done before arriving to the dealership (which I highly recommend) and of course, the buying process is painfully long. I truly think this process went as quickly as it possibly could. I arrived around 5pm & left around 8:45pm. Huge shoutout to Damian, Sergio & our financing guy (so sorry forgot his name but he is awesome & a huge Dodgers fan). These guys made this long process bearable & smooth sailing. I say all this to say, please come prepared, with a good attitude & be mindful of these guys that are working. Buying a car can definitely be a long process but if you are prepared for the waiting, have your documents & come with a positive mindset then I think you will change your mind on this process. These guys work hard just like we all do & deserve the same respect & patience as anyone else. Thank you guys so much for helping me reach one of my goals of buying my first car. read more

DCH Kia of Temecula - Car Dealers Near Me - Temecula, California

If I can give no stars I would. Brought my car in and the first service advisor was useless and ended up losing his job after my car being there for two weeks. You think the dealer would have told me when I kept calling his number and emailing him they would have deactivated his contact info. No one ever got back to me for almost 3 weeks. Finally, new service advisor reached out and I had to start the process all over with this new person. And when I did get my car back they couldn't even find it in the lot. I waited for over 20 mins for them to say it's not here and in our back lot which is 1 mile away!!! Kia cars stink and are cheaply made and hope no one ever experiences this mess. read more

So my problem was solved by VEE and the General manager Scott. They got me into a K5 which I'm so glad that my original car was delayed. After all that was said I'm done. I am completely satisfied and would recommend the dealership to my friends and family. read more

Buying our new Kia at DCH Kia of Temecula was an excellent experience from start to finish. Danny was an outstanding salesman--friendly, knowledgeable, and never pushy. He took the time to answer all our questions, made the process easy and stress-free, and got us a fantastic deal on our new car. We really appreciated how he went above and beyond to make sure everything worked out perfectly. If you're in the market for a new Kia, we highly recommend asking for Danny. read more

This place needs improvement. I have a 2025 Kia Telluride X Pro that I need an oil change on. I was calling to get pricing but can't get a hold of anyone. Tried online chat and email multiple times. They said someone will call or text me about my inquiry. I called and spoke to a scheduler that cannot give any quotes. She said someone will call me, nothing, it's been 2 days. This so my first service on my brand new car, safe to say I will not be using this dealer. Instead go to Hyundai across the street. I put one inquiry online and someone texted me right away. I called Hyundai ONE time and already got my oil change scheduled for the next day. Hyundai even offers shuttle service. Stay away from this Kia service department and go to Hyundai across the street for better customer service!! read more

Justin in parts department was so helpful. I ordered some accessories for my brand new Kia EV6 and Camille helped me order them. Today the order was ready for pick up and Justin was very kind. He helped me put the accessories on my car which was above and beyond. Thank you, read more

My first time buying a car, second time walking into a dealership and honestly it was way less stressful as opposed to another dealership I went to. I didn't have much of A back and forth conversation with my salesman, but it did seem like he did what he could to lower my monthly payments as much as possible for the lease of my Kia K4 GT. Unfortunately something probably came up but I wasn't able to meet him at the dealership and somebody else assisted me. He did great but the financial guy was probably the most relieving part of the purchase. He gave it to me straight, and pretty much answered my question for what seems to be almost 3 hours. It didn't seem like he tried to take advantage of the fact that I didn't know much and while he did look a little bit irritated when I had to call a friend for some advice once he realized why he completely understood and it seemed like he was genuinely interested in answering my questions period the guy really knows his stuff, and he broke down pretty much everything. at times when I try to speak my mind it can come off as rude. For example I told him, I'm the type of person that would say something like "hey I feel comfortable now and I feel really good about this deal so if I am getting screwed it certainly doesn't feel like it." lol really though this guy really made my time there with my fiance much less stressful, and educational. As far as kudos goes this guy has mine. I'm so sorry I forgot your name dude. But I really appreciate you. If I'm gonna be honest, and this sounds very cheesy and I'm embarrassed to admit it but I was slightly disappointed when they didn't do that thing where they take your picture with your new car. My whole life I have seen pictures and videos of people getting their new car keys in hand picture at the dealership next to their brand new car and growing up I always kinda dreamed of that moment as silly and embarrassing as it is to admit. So when they didn't do it I was a little bit sad. Like really sad lol i know I'm a chump idk i guess i may have said no and been too shy to do it anyway. But I won't lie in saying it was a small let down :( lol naw i was thinking, not to sound sexist but maybe guys don't do that, you know Machismo and all so maybe thats why Lol naw its all good these guys were really awesome. Thanks again! read more

My sister recently bought a Forte from Daniel, one of the salesmen there. I met her at the dealership and had the chance to see firsthand how friendly, professional, and helpful the team was. Daniel made sure to tell us not only him but his mangers wanna make sure we get the best deal for our hard earn money Even though I wasn't the one buying a vehicle, I could see how great the experience was for my sister. I'm not currently in the market for a car myself, but if you are, I 100% recommend this dealership. They're honest, attentive, and make sure every question is answered. Most importantly, they truly care about making you feel comfortable and excited about your new vehicle. I don't usually leave reviews, but they definitely earned this one! read more

This evening we called to inquire about a vehicle I was interested in at this dealership. I asked a simple question about them possibly coming down on the price of the vehicle because I was going to fly in from Nor Cal to possible purchase it. I was hoping they would consider an offer a little less then they advertised it for. Instead, the sales manager, Adrian Aguirre, sent me a tacky message saying their vehicle is priced to sale and that is why we are reaching out from out of town. Obviously, this is a stupid response on his part!! He could of handled it more tack fully and professionally by saying they were at their bottom line and would not be able to work with us at the price we offered. We would have still consider this vehicle. Instead, he decided to be disrespectful and assumed we are desperate calling from Nor Cal. Adrian should know there is a plethora of opportunity to purchase a vehicle anywhere in this state. He needs to take some classes in etiquette of customer service. read more

It's almost like a take it or leave it sales office. I left with no deal, 3 days later they call and want to work something out. Said they would get back to me. 5 days haven't got a call. The worst. Will never go back.. read more

Shout out to Chris the advisor. Thanks for telling me my car was safe, then lying when someone else called inquiring what was safe about the literal rip in the metal under my car. Too bad I can't prove anything because it was a verbal telephone conversation, but Chris knows what he said. I did ask a few times if it is "safe".... Was told yes. Every mechanic I've asked since then has asked how the hell that's safe? Probably should start recording phone calls when talking to Kia. read more

I did not purchase my Kia here however due to location I service it here. They have always been great to work with. I schedule my service for my 2023 Sportage and wait in their waiting area where I am able to work during that time. Free WiFi and coffee. read more

Beware of these guys, my son went in just to look at a truck with no intentions on buy it. He came out with with 6 inquiries on his credit when the salesman said it would be one soft pull , he learned a valuable lesson never ever trust a car dealer, I would not recommend this dealership.. read more

The worse possible service i've ever came across. Drove down from an hour away because I referred by a friend and waited around for an hour for someone to help me and my family. Finally asked two of the guys to help us and they said to give him a minute and we never saw him again.... HUGE waste of time. Genuinely. I would never come here or recommend anyone to come as they don't care for their clients or care to sell a car. read more

DO NOT work with Dennis or Larry. They made us a deal but we needed to come back another day after we got a check we were waiting for. They then turn around and said the deal is no longer on the table even though we told them specifically what day we would be back and they said they would still honor it that day. They were so nice the first day that we were willing to drive almost 2 hours back there to buy from them. So glad I checked before going there! read more

Amazing experience here. Christian was knowledgeable, and super easy to work with. He made the process seamless and I would recommend this dealership to everyone. read more

Attention to detail and to the point of the issue. no adding hidden costs or BS like so many others do. highly recommend

The Salesperson Elijah was such a pleasure to work with. The hole experience with him was seamless from beginning to end. Twice he took a direct call from me in regards to some issues that I had about learning how to use the car and he got right back to me and walked me through it, again, what a pleasure working with somebody that has the passion he does for the company he works for. I love my new Kia Sorrento, been on the road everyday as a sales person, what a great car to be in all day long. read more

This place is horrible. I have been trying for months to get ahold of them in regards to a part that the service department "supposedly" ordered. I have tried so many different methods to get ahold of them but have been unsuccessful. They also never fixed my wife's car when she brought it in for warranty work for the windshield wipers. All this on top of the fact that the service technician was EXTREMELY rude when I brought the car for a VERY simple part it needed. Save yourself the time and headache and avoid this place at all costs read more

Daniel A. was my sales person and he was excellent. He was honest and there to help make the sale very easy. Whole process was extremely fast. Would recommend seeing Daniel for your car buying needs. read more

If you are looking to get SCAMMED out of money "and" get a car with un-disclosed body damage, then DCH Kia of Temecula is for you! We purchased an EV6 from this dealership, which we also had a trade-in. As a prior licensed vehicle dealer in California, I know the process. I also know about full transparency, which this dealers lacks in a big way. Since I am very distant to the dealership, the deal was done online thru phone and texting the salesman. Pictures and condition disclosures were received, and all got a clear of damages. Price was agreed upon and a contract was signed. Here's where Kia of Temecula starts to show its deceiving practice. I made the long trip with my wife to finish off the deal by doing the test drive and visual inspection. Only to find some front valence (body) damage as whoever owned it before hit a parking curb causing a small smash/crack, which was not disclosed. Non-disclosure is a big no/no in the dealership business, and I even asked the Finance Manager is they will be doing anything about it. His answer was that they sell cars as/is. Well, we all know this in the used car business, it's the non-disclosure is where I have a problem with. That's shows dishonesty. That's strike #1 At the end of completing the documents with the Finance Manager, we paid with our Military Credit Union (USAA), which they already knew about. The check was higher than the sales price, so an overpayment check is due to us. The Finance Manager stated that we would receive the check within 2-3 weeks, well it's now going on 2 months and still no refund check. I contacted the salesman (Muhammad) multiple times to have the Finance Manager contact me on why it was taking so long, he just kept telling me he would be contacting me the same day, which he never did. Now the salesman is no longer replying. That's strike #2 I've given Kia of Temecula every chance to make this right, but they no longer willing to. I have filed a complaint to the BBB and now having to give a negative feedback for everyone to know what to expect from this dealership. This is a huge waste of time and now if BBB doesn't resolve this, I am now forced to file a Small Claims Court Lawsuit. That's strike #3 As stated in my first paragraph, if you're looking to get scammed out of money and have non disclosed vehicle damage, then DCH Kia of Temecula is for you. read more

Kia of Temecula was amazing! I bought my 2022 Kia Stinger GT2 with them. I came all the way from Los Angeles because all the dealerships around me were marking up the vehicles with insane costs that they wouldn't lower. Found this dealership because they had the color of car I wanted. Did my credit app and cost negotiations over the phone. My time spent at the dealer was very minimal compared to my last couple experiences. Huge shout out to Jaime in sales and James in finance. They were both super helpful and made the process really smooth. read more

DCH Kia of Temecula - 2022 Kia Stinger GT2 - Car Dealers Near Me - Temecula, California

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