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    Temecula Valley Toyota

    3.9 (1.3k reviews)
    Open 9:00 am - 7:00 pm

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    Actuator motor that froze up. They could have easily fixed it.
    Greg S.

    I brought my Prius in for a grille shutter code while under warranty. Service took it back and within an hour or two called and said "nothing can be done." To go see a body shop as it had been bent on the bottom member. So I brought it home and did some research. Found that the actuator motor was bad. On my own dime, bought it and made the repair. I'm very disappointed with Toyota and their lack of deep dive into my problem to begin with. Why the f*ck do I buy a warranty from them, just so they can dismiss my problem and put the issue back onto me? What a waste of a warranty and money since they clearly don't care to fix vehicles under warranty.

    Manny V.

    This is the second time this year our family is buying a car from Temecula Valley Toyota. Phenomenal dealership and customer service here. With six kiddos we bought eight cars over the last few years been to dealerships all over Lake Elsinore & Riverside, non-compared to Temecula Valley Toyota. Steve our sales associate was very patient and thorough, thank you Steve. Also our guy Nick in the Financial Dept, this guy above and beyond for sure. Ultimately just made sure my wife was extremely happy. Amazing warranties, and even extended maintenance packages, no more headaches for the wifey. I couldn't be more grateful, thank you Steve and Nick and Temecula Valley Toyota

    Cassi M.

    Let me start by saying I am a high maintenance customer when car shopping. Having spent years working in the industry myself, and buying dozens of vehicles over the last 15 years, I always want to be involved in every step. I need to know every single detail, every line item, how the deal is structured, & what's going on behind the scenes with finance. I had the absolute pleasure of working with Alex Angeles. I know I probably bugged the absolute hell out of him with back and forth phone calls and questions. Alex stayed cool, patient, and professional through all my questions and demands. He didn't sweat the deep interrogation and worked relentlessly to make me happy. He never made me feel like he was tired of me Answered every time I called too. I also got a very good deal on my trade in, which I really appreciated. I ultimately walked out with a super solid deal and hit the exact monthly payment I was aiming for. No games, just results. I truly appreciate the straight forward approach and communication. Overall it was a smooth transaction. Unfortunately I probably won't be back for a very very very long time because I took home my absolute dream car & I plan to keep it for many many years. I will be sending everyone i know looking for a vehicle to Alex Angeles. Super cool dude!

    Free coffee and tea
    J Anthony C.

    Awesome service...if you got a Toyota bring it here...Alex Anbari helped me out and was very knowledgeable and even did his own research to see my trucks history...very impressed and loved the lounge to wait in. Will definitely be recommending and bringing my vehicles for future service.

    Just finalized my new lease w Sam! Thanks for making it easy!
    Ron Q.

    This review is for the service department. Disappointed in so many ways! I recently leased a new vehicle from Temecula Valley Toyota. The lease comes with complementary maintenance for the first 25,000 miles or 24 months (whichever comes first). Naturally I take advantage of this service since it's included in the cost of the vehicle. Sadly their service department is lacking anything resembling customer service. I arrived about 5 minutes prior to my scheduled appointment time. Upon entering the property, I ended up in a line to be checked in by a "greeter". The line was about 5 or 6 cars deep. Moved along slowly as the person checking people in worked on an iPad or tablet and placed numbers on the vehicles. When I approached the check in station, the attendant didn't look at me, but rather blandly stated, "what's the time and name for the appointment". After I shared my information, she still didn't look in my direction, grabbed a number hat and placed it on my windshield. She finally looked at me and said, go ahead and pull forward. I would think the person on this role would be a little more personable and possibly smile and look at customers in the eyes when talking to them.... Not the case. I then pulled forward to the area where service advisors meet with customers and waited again. By now, it was almost 15 minutes after I had arrived on property. Other cars had been removed from this area both ahead of me and behind. Still waiting. I was asked to pull forward to make more space for more cars to wait behind me. Eventually my advisor came out to discuss my vehicle. Not a whole lot to do with my vehicle at this time. I mentioned that I would wait for my car to be worked on and headed to the waiting room. Inside, it looked like a classroom. A few rows of chairs facing a tv screen with a beverage station in the corner with coffee machine, creamers and mini fridge with water bottles. The creamers were pretty disgusting! Drips and drops from each of the creamers were all over the place. Doesn't look like this area is thoroughly cleaned ever. They have a complimentary charging station with various cables for different electronic devices. Even an old 30 pin for an iPhone 3! Each of these cables has deteriorated over time. Again, very little care for this "complementary" service for customers. After about 45 minutes, my vehicle was ready. The advisor was thorough in going over details of my service, which I appreciated. When I got into my vehicle, I noticed that my phone wasn't synching with my car, which it usually does immediately when I get in and start my car. I looked at the display and noticed a "guest" was signed into the audio system and my profile was logged out. This is something that someone has to manually do. So apparently the technician paired their device to my car while they were performing the service. So glad they were entertained while working on my car! Anyway, while this service is "complementary", I hope they improve on how the entire operation runs so customers can look forward to using this service offered by Toyota. Keep on Yelp'n!

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    3 months ago

    Thank you to Chris for making a situation easier to navigate. I was impressed by his commitment to give great customer service.

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    2 months ago

    Great people. I recommend you go and buy a car at Valley Toyota. They take care of their customers.

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    5 months ago

    Rob and Jonathan are awesome!! We got a killer deal on a tundra! Will definetly be back!!!!

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    Page 1 of 34

    Ask the Community - Temecula Valley Toyota

    How much does a smog check cost?

    Was the sales Dept open tonight between 5-5:30? I'm actually aware of this dealership's sales hours.…

    Hi Patricia, we are open daily from 9:00am to 9:00pm and open until 8:00pm on Sunday's. Let me know if you need any additional assistance. My email is trudnai@tvtoyota.com… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Temecula Valley Toyota

    The only thing I wish TV Toyota did that South Coast does is the free shuttle service within a 10 mile radius.

    Mentioned in 55 reviews

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    While I had been to Paradise Cadillac for a rental, this was my first experience with their service…read moredepartment. The online check-in had a few hiccups, and I wasn't found in the system when I arrived. Nevertheless, despite a very busy 7 a.m. service department, I was greeted warmly and professionally. After a short wait, I met Aubry. She was friendly, professional, and clearly knew her stuff. Since I'd had the vehicle shipped from Florida, I explained what I wanted serviced. She took careful notes, provided an estimate, and told me the work and complimentary wash should be completed by 4 p.m. Aubry kept me updated by text throughout the day. Shortly after 4, she called to explain that although they could finish that afternoon, she didn't want the technician rushing the transmission flush. We agreed to let him finish it properly the following morning. I appreciated that. I didn't want the job rushed, either. Before 7 a.m. the next morning, Aubry messaged me that the car was ready. When I arrived, another associate offered to walk me across the lot to the cashier when I wasn't sure where to go. That small gesture was indicative of the entire experience. I was taken care of promptly, and Aubry personally drove my car up, greeted me with a big smile, and handed me the keys. I was extremely pleased with the service and, especially, the people. I'll be back because of Aubry's attention to detail, but it's obvious the entire team is on point. Thanks!

    Hello Subaru of Temecula - Hello Subaru of Temecula Service Tech Certified

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    I purchased a vehicle yesterday from Hello Subaru of Temecula, and I wanted to take a moment to…read morerecognize my sales representative, Josh, for making the entire experience such a positive one. From the beginning, Josh was professional, responsive, and extremely easy to work with. Before I even came to the dealership, he sent me a detailed video of the vehicle, answered my questions, and made sure I had the information I needed without ever making me feel pressured. That level of communication and transparency made a big difference and gave me confidence in making the trip to see the car. Once I arrived, Josh continued to provide excellent service. He was straightforward, personable, and genuinely helpful throughout the entire process. Buying a car can often be stressful, but Josh made the experience smooth and comfortable from start to finish. I also want to recognize Matt, one of the sales managers, who went above and beyond during the financing process. After the initial financing was arranged, Matt took the extra initiative to call the bank back and ask if they could offer me a lower interest rate. He didn't have to do that, but he made the extra effort on my behalf, and I truly appreciated it. I also appreciated the other sales manager who helped complete the transaction and provided me with a USB drive containing all of my purchase documentation. The entire process felt organized and professional. The vehicle was exactly what I was looking for, and I felt that I received a fair deal. Most importantly, I appreciated the way I was treated throughout the entire process. Josh was outstanding from the first interaction through the purchase, and Matt's extra effort with the financing was the kind of customer service that deserves recognition. I would absolutely recommend Hello Subaru of Temecula, and if you are looking for a vehicle, I highly recommend asking for Josh. Thank you to Josh, Matt, and the entire team for making this such a great car-buying experience!

    Unfortunately I didn't end up buying the car, but Jen was great! If there was any way I possibly…read morecould've, I would've, and because of her Ill be back!

    Temecula Valley Lexus - This waiting room looks out to the IMMACULATE service area. It looks like you can eat off the floor!

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    Car shopping can be such a harrowing experience, so I was genuinely surprised with how smooth the…read morewhole process was for us to purchase a new car. My husband wanted a specific model in a specific color ("Ether," I think?), so it had to be custom ordered from Japan and shipped to California. He had been working with John Cunningham, who gave him frequent updates about the status of the car from its time in the factory all the way to its delivery to the dealership. Already, it felt like John was putting in a lot of work for us. When it came time to the actual purchase, John was extremely professional and kind, but was also upfront with everything. Then, the transition from sales to finance was extremely smooth with very little wait time. Despite having a lot on his plate, Christiano Valencia from finance was extremely accommodating and also very upfront - he did not try to saddle us with unnecessary add-ons or anything like that. He was authentic and honest, AND he gave us very helpful advice on things to get and what to avoid should we ever have to buy another new car in the future. All in all, we left the dealership with our brand new car and my husband is such a happy camper. Despite us having to drive 100+ miles to this particular dealership, I really felt it was worth it based on our experience. Both John and Christiano are professionals of the highest caliber and I am so grateful to have been able to work with them. 10/10 would recommend.

    We came in on a Friday without an appointment just to walk the lot and ended up really liking a…read more2024 Lexus TX 350 Premium. We asked to test drive it, and while our salesperson was nice, he seemed distracted and preoccupied with his phone throughout most of the test drive. Afterward, we discussed the vehicle, provided our information, and were told he would follow up with us on Sunday. We never heard from him. We noticed the price had been reduced online and, still interested, reached out ourselves the following Wednesday. Unfortunately, the communication from there was disappointing. Responses were slow, my husband's name was spelled incorrectly, and our questions about pricing were not fully answered. At one point, we were told that "educated buyers" come in before Labor Day to avoid losing the vehicle they want. I'm not sure what was meant by "educated buyers," but the comment came across as unnecessarily condescending when we were simply trying to discuss pricing on a vehicle we were seriously considering purchasing. We eventually discussed a quoted selling price and specifically asked for an itemized out-the-door quote. The quote we received reflected a higher selling price instead. We asked for it to be corrected and, as of writing this review, still have not received a response or updated quote. This isn't about the dealership not agreeing to the price we wanted. If the quote given was their lowest price, that was perfectly fine. The issue was the lack of follow-up, attention to detail, and overall communication. We were prepared to purchase and genuinely liked the TX, but at this point we've decided to take our business elsewhere. It's unfortunate because ultimately it wasn't the price that lost the sale, it was the experience. Happy to say we were able to get a TX 350 Luxury from another dealership within 48 hours of initiating the inquiry.

    DCH Honda of Temecula

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    Highly recommend coming to this dealership! I found myself in a an unfortunate situation with a car…read moreI had financed from another dealership and was in desperate need of a new car. I was expecting to drive of the lot with something that may not have been new but was at least better than what I had, however they truly made magic happen. I want to thank Ernesto, Evan, Marco, and John for their help getting me in a brand new 2026 Honda Accord. Their exceptional professionalism and sincere care for what was in my best interest through a difficult situation was like no other. I cannot thank them enough and I'm so happy with the outcome. This dealership is a place I will confidently recommend to all family and friends to in the future, as I know they will be in good hands.

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    DCH Chrysler Dodge Jeep Ram FIAT Of Temecula

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    My experience with DCH Chrysler Dodge, overall was not a good experience. The reason was mainly due…read moreto poor customer service and borderline unethical activity. The honesty and integrity of the sales associates from this Temecula location was poor and unprofessional. After a few days of negotiation, a total price was agreed upon and I arrived to make my purchase. The total price we agreed upon included "ALL" taxes and fee's. During the paperwork process, I was informed that the actual amount was higher by about $85.00. This was clearly different then what we had agreed. However, At the time I didn't want to make a big deal about this, so I just paid the difference. But, when I was given the "Key" for the car from the saleman Robert, I discovered that there was only one key FOB for the car. I immediately asked why there was only 1 key FOB and was told that they only had the one key. I thought it was odd that I was never informed of this important detail. I left with my car and one key and once I was home I emailed Robert and asked about getting a 2nd key, and wanted them to provide me with a 2nd key at their cost. He stated initially that DCH Chrysler would get a 2nd key FOB made for me at their cost. I awaited details on what was needed from me. Then, a couple days later, I received an email from Robert stating that the cost for the 2nd key would in fact be my responsibility. A cost of $274.53. I feel this is unacceptable. It appeared to me that because I had already purchased the car, there was no urgency on their part to satisfy the customer. They had their transaction and could simply move on. Not only is this bad business, but also lacks honesty and integrity on behalf of the salesmen from this establishment. Customer beware, there are many other establishments to choose from in Temecula, and certainly much better customer service. ***UPDATE*** I spoke with Charlie after the manager responded. I want to thank him for offereing to add a 2nd FOB key at their cost. So I have scheduled this and I'm awaiting the completion of the key. I honestly appreciate DCH Chrysler Dodge stepping up and making this right. Which was in part a miscommunication. The $85 issue was not addressed but, overall I am happy with this transaction. Thank you.

    Formal Complaint -- Jeep Service Department (DCH TEMECULA)…read more To Whom It May Concern, I am writing to formally complain about the extremely poor service I received from the Jeep service department at DCH TEMECULA. I wish there were a zero-star option. I believed returning to the dealership--especially since I purchased my vehicle there--would be the best choice. Instead, I was treated as though my business did not matter. Details of the Issue 1) Lack of communication after drop-off After I dropped my vehicle off, there was absolutely no communication. I had to call multiple times, and I repeatedly reached voicemail. No one returned my calls, so I was forced to keep calling until I finally reached someone. 2) Unhelpful and unprofessional customer service My service representative (I will not name names) seemed uneducated and blamed me for the issue. The service manager demonstrated zero customer service skills, and because my vehicle is not under warranty, he made it clear he could not care less about helping me. 3) $245 charge with no timely resolution I was charged $245 to be told what I already brought my vehicle in for--only to then be told the issue could not be fixed for at least 45-60 days because parts were unavailable. This was presented as "blamed the world," which I found highly unprofessional. 4) Ongoing concern about vehicle safety I was left without meaningful help or guidance and was essentially left to figure out what to do next. I am still unsure whether my Jeep is safe to drive. I also do not know whether this is a broader or national issue, as no one provided clear answers or support. Requested Action & Next Steps Given the lack of communication, the unhelpful service response, and the 45-60 day delay due to unavailable parts--after charging me $245--I am escalating this matter. My next letter will be to Jeep corporate, the Better Business Bureau, and my legal counsel. I will never return to, or recommend, DCH TEMECULA again.

    Temecula Valley Toyota - car_dealers - Updated August 2026

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