If I could give Christian and his team 10 out of 5 stars, I would! As a first time home buyer, I…read morehad a lot of questions (some of them more than once) but he was always so kind and happy to walk me through everything. He made an overwhelming process seem easy and manageable. What really impressed me the most was how proactive he was in always having my best interest in mind. He genuinely took the time to find the best options and lowest rates. I am so grateful for all of the hard work and support. Christian truly made what felt impossible possible, with the smoothest home buying experience I could have imagined. I can't recommend him enough!!

Tyler was diligent, resourceful, kept us well informed and was able to quickly answer all our…read morequestions.

Yumi helped us close in 20 days! We were originally under contract with a lender who, as first time…read morehome buyers, made us feel really lost on the whole process. I reached out to Yumi who offered SO much education and understanding, on top of beating the original interest rate by a lot. She was so helpful every step of the way, and was always open to our millions of (probably very dumb) questions. We're home owners because of her diligence!

Yumi helped me buy my first home, and I couldn't have been happier to have her help and support…read morethrough this process! I was impressed by how quick she was at responding, helping me with my (sometimes dumb) questions at all times, with no judgement. I felt safe and respected, and the buying process with her was simple and effective! I would highly recommend Yumi to ANY home buyer, whether it be your first time or not. Rest assured, she will have your best interest at heart, and will get you the best deal possible!

Elliot stuck with us through a difficult refinance. He went to bat for us to get the best rate and…read morethe money we needed to payoff our credit card debt. Easy to talk to, and I think he lives at his office because he always answered my email so promptly. We closed today and are truly thankful for him and Green Mortgage NW.

This is an edit to a prior review that I'd written based on my having sent an inquiry e-mail and a…read morevoice mail a couple of days later, and never having received a response to either of them. I waited to write the review since the COVID-19 pandemic was in full force at the time of my initial query. While I was very disappointed to have not received any responses to my initial inquiries, I was VERY impressed to have received a personal response on Yelp within minutes of my posting my original review, apologizing for my not having received any responses, and asking for supplemental information so that they could investigate and try to find a root cause. They checked their systems and couldn't find my contact attempts. Their demonstrated concern for potential customers was very evident, as was their professionalism in taking the time to write a thorough and thoughtful response as well as their desire to find and fix the root cause. I'm not sure when or if I'll be in the market for a mortgage broker service again, but if I am, I'll definitely give Green Mortgage Northwest a shot before I contact anybody else based on their excellent response.

During the years of covid our family went through some travesties, including financial. Unitus…read morehelped us through this by refinancing so we could keep our home and pay off debts. Todd Twardowski went above & beyond by being available for us after hours, weekends anytime we had questions, concerns & needed advice. Todd Twardowski is truly a friend in the banking business! We thank you for you patience Todd. Thanks again, Rick

From the owner: Unitus is your local credit union here to set goals with you and cheer you to the finish line. Get…read moreto know our team, ask questions, and let's learn as we grow. Visit any of 12 branches in the Portland-Metro area, including our newest Virtual Branch (offering personal advice through any device). We're proud to be 100,000 members strong (and growing every day). Come visit us in-person, jump on our online chat, or explore our mobile app. Bank safely and simply. There is more that unites us...You Us Unitus.

I wanted to move from a big bank chain into something local. I've been impressed with the customer…read moreservice and financial options. Everything I had at my old bank I can access here without the phone tree customer service feel. Glad I made the switch.

When my family opened an account for a Trust, Homestreet documented an individual as a Trustee and…read moregave them full access to all funds even though the individual was NOT a Trustee. This is illegal. Our attorney caught this error, created documents asking the bank to correct the account and requested that we physically go in. So we did, but the Branch Manager, Jacob Pilling, refused to do so, even though the legal trustee was present, and Homestreet had a copy of the Trust, which showed the individual was NOT a Trustee. Jacob required us to create a document to release the "so called" Trustee. Our attorney was appalled at the request, yet executed this. After over two frustrating hours of dealing with Jacob, and unnecessary legal fees, the account was corrected. My elderly 89 year old father was exhausted from the confrontation. The Branch Manager, Jacob Pilling never apologized or thanked us for our business. In fact, he left without so much as a word before we even finished signing all documents. A few days later we withdrew all funds and closed the account. We could not trust Homestreet with our funds and did not want to contend with such rude treatment.

Safe deposit boxes are dying out, so I was super glad I got grandfathered in just in time to get a…read moresafe deposit boxes on this branch, and I was told that I would be able to continue renting it for as long as the branch was open. Because of that, I tolerated all kinds junk fees, hassles, and nonsense, all because I was so glad to have the safe deposit box. Well guess what? After just a couple of years, they told me that they are just stealing back all the safe deposit boxes anyway. If I had known they were going to do that, I never would have paid all those junk fees to stay with Chase, plus I never even got a prorated refund for the rent I had already put toward the box. This is a brazen scam, and I will be submitting it to a class action law firm.

As an octogenarian I have dealt with many businesses and, accordingly, I have seen some awesome…read morecompanies and, conversely, some incredibly inept ones. Chase bank in general and KC in particular now has the undisputed bottom of the list. No one, absolutely no one, either on-line or in store could help me with a problem I was having with auto pay. Been to the store twice and called CS multiple times. Not only did they not have any idea how to help me but friendliness was not in their vocabulary. Unfortunately I cannot go anywhere else because it is tied in with my Subaru Lease Agreement. Since I also have a Chase credit card on auto-pay, they would not allow me to use the same bank account for both. I only have one bank account. Ridiculous.

Annie is a polished, professional mortgage advisor who can help shepherd buyers through the nerve…read morewracking process of buying a home. She's calm, very accessible, and client focused. She's a fun person who takes her business seriously and her clients just as seriously! I highly recommend Annie for your mortgage needs. Paul Sivley

I have been very fortunate and privileged to work with Annie and close her transactions for over…read morethree years. Annie is one of the best clients I have had. When working with Annie her clients can be guaranteed that they will be given exceptional service. In the time I have worked with Annie I have never had a file where her clients' documents didn't come in on time or where one of her files didn't fund on time. She excels at communication and you will always know the status of your file. She also responds to communication immediately which in our industry is wonderful and helpful. I have done hundreds of closings with Annie and every single one of them is amazing. At every signing her clients rave about her and her service. Between Annie and her wonderful team behind her you can't go wrong when choosing a loan officer.

I've had the opportunity and pleasure to work with James and his team on a few different occasions…read morethis years and I can honestly say I have thoroughly enjoyed working with them. The PDX Home Loan team are not just great loan officers, they are great human beings. They are personable, hard working, communicative, proactive and make the loan process, which can sometimes be frustrating, transparent and enjoyable. I refer all my new clients to James and his team and will continue doing so for many years to come. I truly care about my clients and it feels great to know they are in the best of hands with the PDX Home Loan Team.

Man, what can I even say about James Adair? If you are reading this review wondering whether or not…read moreyou should work with him, YOU SHOULD. HE IS AWESOME. I was an incredibly anxious, first-time homebuyer in 2014. I was terrified of the financing falling through because of a tight timeline. My husband and I were attempting to bump a contingent offer and everything was on the line. We were out of a month-to-month apartment, and if things fell through with our financing, we'd lose our dream home AND have nowhere to live. I was quitting the worst job of my life to start a new one, and was working a lot of hours. Long story short: James' team made the entire process easy and seamless. Working with someone local was paramount. When I made a few mistakes with documentation and paperwork, I was able to just drive it over to their office to make it right in less than 24 hours. They even stayed after hours to make sure I could drop things off. They were comforting and reassuring and really listened to me, and most importantly, they got the job done. Now, fast forward 6 years later. I'm very thankful for the equity I've built in my house and the updates James still sends me about it! I find his emails legitimately helpful and they keep me motivating to look at the big picture of my finances. I can call him to ask his advice about financial instruments and how different choices might impact my property value upon eventual sale. He still listens sincerely without rushing, even when there's no immediate profit in it for him. James is in this business of the long game. He will help you buy this house and, if he can, your next house and the one after that. He's a relationship lender in the truest possible sense and I would send any close friend or immediate family member to him without hesitation.

I had an excellent experience working with Vantage Mortgage and can't recommend them highly enough…read more From start to finish, their team was incredibly supportive, professional, and genuinely invested in helping me make informed decisions. They took the time to clearly explain every step of the process, answered all of my questions with patience, and made what could have been a stressful experience feel smooth and manageable. What really stood out was how educational and transparent they were--never rushing me or making me feel pressured. I felt confident knowing I was working with people who truly had my best interests in mind. Whether you're purchasing your first home or refinancing, Vantage Mortgage is a company you can trust to guide you with expertise and care. I would absolutely encourage anyone looking for a mortgage partner to work with them.

This is our second time working with Andy and his team, this time for a new home purchase. Even…read moreafter our previous great experience, Andy still exceeded our expectations. He is truly the most responsive professional we've ever worked with--always answering our questions promptly and making a stressful process feel easy. If you're looking for a mortgage broker, look no further than Andy and Vantage Mortgage Brokers.