Up and down experience! Ups:…read more1. Mohammad salesperson was HONEST, forthright and more than friendly...no slimey tactics. I really liked Mohammad, I would have him over for dinner if it was appropriate. Thanks Mo! Best of luck to you! 2. Detail dept: the car was immaculate!!! We love it! Thank you guys! 3. GM: we appreciate he was willing to negotiate rather than play hardball and made OTD transaction a dream. We knew exactly what we were purchasing when we walked in, and thankfully, they met our expectations and more. It wasn't nearly as grueling in the sales department as we were anticipating. 4. We appreciated that they were pretty true to the price that was advertised, and did not do a lot of bait-n-switch tactics. Downs: 1. Saul: telling us to "wait 10 mins", and we waited 45 mins for the "finance guy" to arrive. "have a seat, it'll be 10 minutes, would you like some water?" 2. Finance dude with a tude: after we obtained our cashiers check, waited 45 minutes, the Mr Cocky walks in acting as if he is doing us a favor. Come to find out he didn't think we were "his customer" to deal with, even though we were directed to him. We the customers have no control over this. We were mad we were waiting, and he was mad he had to "come back" to deal with us (finalizing the contract). WTH? That guy is in the wrong business. 3. We were less than happy having to wait EVERYWHERE we turned it was.... "have a seat, it'll be 5 minutes, would you like some water?"....IT IS NEVER 5 MINUTES. if they told us straight up how much time it was really going to take, we would've appreciated it. Just be honest, we're adults, we can handle it. I know you're afraid we're gonna walk away if you told us the truth, but you have a bigger chance of us walking away by lying to us. Just sayin.

Our experience with CardinaleWay Volkswagen Corona was absolutely outstanding from beginning to…read moreend! We recently purchased a brand new Volkswagen Golf GTI for our daughter, and the entire experience was unforgettable. We drove all the way from Santa Clarita to Corona specifically because CardinaleWay VW had the best deal online, especially on Cars.com and Autotrader. From the beginning, everything was honest, transparent, and professional. Once we agreed on the price, almost all the paperwork was completed online ahead of time, making the process incredibly smooth and stress-free. We agreed to pick up the car on Saturday, April 25, 2026, and when we arrived, we were blown away. The car was fully detailed, beautifully gift-wrapped with a giant bow, and parked right in front of the dealership waiting for our daughter. Watching her remove the bow and unwrap the cover to reveal her new GTI was such a special moment for our family. It created memories we will never forget. A huge thank you to our salesperson, Ceasar, and General Manager, Mahdi. Both were exceptionally kind, patient, and professional throughout the entire process. They genuinely cared about making this a memorable experience for our daughter. They even took photos with us and personally congratulated her on her new car. This dealership was unlike any traditional dealership we have ever dealt with. There was absolutely no pressure, no gimmicks, and no surprise charges. Everything was exactly as promised. We only paid the agreed-upon vehicle price plus tax, license, registration, and the standard $85 documentation fee. Another highlight was the finance experience with Anthony. The technology at his office was incredible. Instead of the traditional endless stack of paperwork with dozens of signatures and initials, the finance desk itself was a giant touchscreen. We signed and initialed once, and the system intelligently applied our signatures throughout the lease documents. It was modern, efficient, and extremely impressive. Anthony carefully explained every detail of the contract and made the process easy and comfortable. I have purchased at least a dozen vehicles in my lifetime, and this was by far one of the best dealership experiences we have ever had. We highly recommend CardinaleWay Volkswagen Corona to all our friends and family. Thank you again to Ceasar, Mahdi, Anthony, and the entire team for making our daughter's new car purchase such an unforgettable experience!

I had a great experience buying my new RAM truck from Aaron CDJR of Norco! I was talking with two…read moredifferent dealerships and comparing deals, but Aaron, my salesperson, really worked with me and was able to get me the deal I wanted. He was friendly, helpful, patient, and made the whole experience easy with no pressure. A big thank you to Joyce, one of the managers, who also worked hard to help make the deal happen. I really appreciate her effort and how much she helped with getting the numbers where I needed them. I also want to thank Sam in Finance. The paperwork and signing process was smooth, quick, and easy. He explained everything clearly and got me through the process without wasting time. Overall, a great experience from sales to management to finance. I'm very happy with my new RAM and the deal I received. Thank you Aaron, Joyce, and Sam! I definitely recommend Aaron CDJR of Norco

Highly Recommend - Excellent Experience!…read more I came in looking for a very specific vehicle, and the team at the dealership absolutely delivered. Marcos Mancenido and Johnny Briseno went above and beyond to make sure I got exactly what I wanted. They provided a great experience from start to finish and put together an outstanding deal. The financing process was smooth and straightforward with zero added sales pressure , just honest, straightforward help. Everything was handled professionally and efficiently. I would definitely recommend this dealership to anyone. When it's time for my next vehicle, I'll be first in line to work with Marcos and Johnny again! Thank you both for making car buying actually enjoyable!

Had a great experience with the sales department. Kia's are great cars for teenagers and after a…read moregood experience with the last one we bought we decided to get another for our other kid. They had a huge amount of inventory. Fredy was nice, personable and not extremely pushy. It was a seamless process and we felt like we got a good deal. I took off a star for the service department, I have only had bad experiences with them and my biggest complaint is how bad they are with communication and lead time.

I would not recommend purchasing a vehicle from Kia Riverside…read more Sales: The sales process lacked communication and felt rushed, which we made known during our time there. There were several loose ends left unresolved by the sales team, which the financing dept. ultimately had to fix. The only reason we moved forward with the purchase was because the numbers met our expectations. Service: I purchased my vehicle in March of this year and have already been to the service department 3 times. Overall, the department lacks professionalism, communication, and a sense of customer priority. The service manager, Ron, made efforts to maintain professionalism, though this was evident only when dealing with him directly. Within a two week span, I brought my car in twice for concerns on the alignment. The first visit was average at best and the alignment did need to be fixed. However, we felt the alignment was off to the opposite direction the same day we received it back. The second visit, however, was unacceptable. The service advisor, Amado, was unwelcoming and displayed a passive-aggressive attitude toward my husband throughout the interaction. You would expect a higher level of professionalism, especially from the sole service advisor at the location. When returning a loaner vehicle (after only a half day), we were told, by the advisor, that we would be charged for a small dent. We did not cause this dent. This then became a "he said, she said" situation, despite the dealership recording vehicle condition on an iPad before releasing it. From what I observed, these inspections are not done thoroughly or consistently. If the dealership intends to rely on recorded inspections, they should ensure they are completed under consistent lighting, and with sufficient detail to protect both the business and the customer. Seems that the charge was only waived after Ron, the service manager, acknowledged our dissatisfaction with the experience.

Despite a few small hiccups after buying my Tesla from here, the Hyundai team here went above and…read morebeyond to help me out and make everything right. I especially want to thank Johnny for being absolutely amazing throughout the entire process. From start to finish, he made sure I was taken care of and honestly provided some of the best customer service I've ever experienced from any dealership. I also want to thank Samir for working hard to take care of my financing and Jason from service for taking care of the issues with my vehicle completely free of charge. Overall this team truly stood behind me and made sure I left happy ! :D

I am beyond disgusted with Cardinal Way Hyundai in Corona…read more We brought our vehicle in for two reasons: to get a quote on a broken A/C knob and to have the transmission diagnosed after warning lights came on. Instead, they charged us $280 just to diagnose the broken knob, quoted over $1,500 to repair it, and didn't even perform the transmission diagnostic we specifically requested. Charging someone $280 just to tell them a knob is broken and then quoting $1,500 to fix it is absolutely outrageous. Families are struggling to afford groceries, and this is how loyal customers are treated? We've purchased two vehicles from Cardinal Way Hyundai, and today we're leaving in tears. After this experience, they have lost our business for good. We will never buy another vehicle from them or return for service. If you're looking for a dealership that values its customers, this wasn't our experience. I will be sharing what happened with everyone I know so they can decide where to spend their hard-earned money.

We got our first Mercedes car from the Riverside site. Liliana Duran was super helpful. She found…read morea car we didn't know we needed it. She helped us to get a really good deal. She has been very responsive and helpful.

Dear Walters Mercedes-Benz of Riverside Management, I am…read morewriting to express my profound disappointment with both the reliability of our electric vehicle and the level of customer service we have received from your dealership. Shortly after purchasing the vehicle, we experienced a serious battery-related failure that left the vehicle in your service department for approximately 30 days. Unfortunately, we are now facing the same issue for a second time. The vehicle has once again required battery-related repairs and has now been out of service for more than two months. What is most concerning is that on both occasions the vehicle lost all power while traveling on the freeway. This was not merely an inconvenience--it was a significant safety concern. Thankfully, both times I was close enough to an exit to safely maneuver the vehicle off the roadway. Had that not been the case, the outcome could have been far more serious. When purchasing a luxury vehicle, there is an expectation that the product will be reliable and that the ownership experience will be supported by a high level of professionalism, communication, and customer care. Unfortunately, our experience has fallen well short of those expectations. After two major battery-related failures and more than three months of cumulative repair time, we have lost confidence in both the vehicle and the dealership's ability to resolve these issues satisfactorily. We would appreciate a clear explanation of the ongoing problems with the vehicle, a definitive timeline for repair, and a meaningful resolution that reflects the seriousness of this situation. We chose Mercedes-Benz because of its reputation for quality and customer service, and we expect that reputation to be reflected in how this matter is handled. We look forward to your prompt response. Sincerely,

We went to the used car side of the dealership and found a nice used car in good condition. Of…read morecourse, the price was outside our budget, which we stretched. They were non-negotiable on the price, but we felt comfortable speaking openly with them. After discussing it, we decided to pass. We really wanted this particular car, but it remained slightly out of reach. I asked for a small discount, not even a thousand dollars. Gratefully, we were able to agree on a price. Yay, we bought the car and are delighted. The deal didn't take all day, was agreed upon, processed quickly, and we left with time to enjoy a Saturday. The finance wait was a bit long, but the waiting area was comfortable and the coffee machine makes delicious drinks. Tim and Steve are good guys, with a comfortable vibe. We went out of our way to visit this dealership, and we are glad that we did.

I recently traded in my vehicle and leased a new 2026 Cadillac VISTIQ from Dutton Motor Company,…read moreand the entire experience was exceptional from start to finish. Luis Lopez made the process incredibly easy, seamless, and stress-free. He was professional, welcoming, and genuinely cared about making sure everything went smoothly. Trade-ins and leases can sometimes feel overwhelming, but Luis made every step simple and straightforward. I'm absolutely loving my new VISTIQ and couldn't be happier with my decision. The level of customer service I received was outstanding, and it's clear that Dutton Motor Company values its customers and takes pride in creating a first-class experience. If you're considering a Cadillac or looking for a dealership that truly takes care of you, I highly recommend asking for Luis Lopez at Dutton Motor Company. Thank you again for making the entire process such a positive experience!

Will never buy a Honda again after driving a Mazda. The quality, detail and performance far…read moresurpasses Toyota and Honda and is comparable if not exceeds Mercedes and BMW for a much lower price point. After not being able to find a Honda CRV Exl at a good price point new or used, I started looking into other cars and found Mazda . I highly recommend Cardinaleway Mazda in Corona to find the BEST DEALS and the BEST CUSTOMER SERVICE! From the moment you make contact with this dealership you will get the 5 star treatment . I am very thankful for the stellar sales team: manager Sergio, Adrian, Mike, Noah and the finance manager Dana. This dealership works as a team and works with you not against you and your budget. There were no cutthroat vibes as in other dealerships ( see my review on Hondaworld Westminster)Just friendly, kind and respectful communication in every interaction with staff. There is transparency in their advertised price. They even got me an interest rate lower than my credit union. It was a nice touch that they brought the car to my home and took the time to set up all the many features on my car. From beginning to end they are top notch in communication, professionalism , integrity and above all relating to you as a person not as a commission check and will work hard to meet your budget in a non pressure environment. The staff felt like family and you can sense the cohesiveness as the whole team strives to deliver you exceptional service and answer all your questions and concerns. Thank you Cardinaleway Mazda for making buying a car a very pleasant experience! There is no other dealer to consider in the IE. It is worth the traffic to visit this dealer off the 91 Fwy. They have a huge selection at awesome prices! If you want a high end car with without the high end price come here! HIGHLY RECOMMEND Cardinaleway Mazda!

Run the other way. I asked about three vehicle prices. They will not give me the price the vehicle…read moreI was interested with apparently the key was missing. I drove an hour because they said they could help me out and instead they were trying to sell me two cars that I was not interested in.

My family and I had a great experience at Toyota of Riverside, Eddy Nunez who helped us made us…read morefeel welcomed and took the time to walk us through the process of purchasing a brand new car!

On 4/17/26 I brought my 2023 Toyota Highlander to the Service Dept to have someone look at the year…read morein the drivers seat. The year is pulling from the seam. Unfortunately I was told by Service Advisor Riad Almasri that it's not covered under warranty. Therefore if I wanted it fixed I could order the seat for $1,200.00 and labor would be $300.00. I went ahead and ordered a new seat. Riad informed me that the seat could take up to 2 months to receive because it's a custom order. The new drivers seat came in within a month. I arrived on May 18th to have my new drivers seat installed. Other than the obnoxious price for a new drivers seat & labor I'm very pleased by the overall service I received from Riad.