I can't say enough about how wonderful The crew were at…read moreHearthside from Joe our sales guy to Chelsea at the front desk and the installation crew. Answered all our questions fast set up with a great price !

My Hot Tub broke after 6 years of continuous use. The Westport Crew sent a a Repair Technician…read morenamed David. He masterfully Diagnosed the problem (a bad Circulating Pump) and changed it out with a new pump. All you hear these days about young people who don't want to work and have a bad Work Ethic. David is a breath of fresh air. Polite, Respectful and really Smart.

Horrific customer service. My first time in the shop and the woman working the counter was so rude…read moreto my husband and I when we came in to inquire about pool and hot tub filters. She couldnt be bothered when I asked about a newer product they had displayed on their shelves she quickly shot me down and told me that was not a filter. When. I was just curious as to what this item was since I had never heard of it before. Her behavior was very distasteful. I was not pleased at all. Will not be returning.

If you are like Abner and I, it's hard for us to get out for pool supplies during the week. All…read moreothers suppliers are closed on Saturdays, but Leslie's is open on Sunday. A little pricier, but we are able to get the things we need.

I hired them to do the "pool opening" after moving into a new house. I never had a pool before, so…read moreI didn't know what "pool opening" meant. The truth is the pool was already open, the previous owners had done it. These guys noticed when they arrived and didn't say a thing, nothing. I don't appreciate the dishonesty, but fair enough, it was my mistake. They also took some samples of the water to run some tests and told me to wait for a call the next day. Nobody ever called (shocking, right?). When I called them to ask for the test results, they told me no tests were performed, so it turns out I paid $300+ for essentially nothing. I tried to speak to a manager over the phone and surprisingly, they just hung up on me and stopped answering the phone. I'm afraid I have nothing good to say. This is just a poorly run and managed business. Some people seem to have had good experiences with them, but I can't say the same. Would absolutely not recommend.

I hired Dartmouth Pool after interviewing many pool companies…read more A Great experience with them, the team I cant say enough about, they were on schedule always showed up when they were supposed to. A professional and quality job. Any issues that came up they were willing to work with me and resolve. I would highly recommend them.

So often I hear my friends express disappointment with the lack of…read moreinitiative from employees in providing service to their customers. This has also been my experience as well. I am happy to say, this is not the case at Simon's Bath Showroom on Mt. Pleasant St. in New Bedford. Denise has been a refreshing change from the all too often seemingly disinterested representative of her company. She has gone above and beyond to assist me with questions about a shower unit I purchased 7 years ago. I also contacted her employer, Mr. Fred Felder, to inform him of Denise's help to me. Well, it must be who Simon's is as a company, because, he too, was there for the customer. Good job, Simon's. P.S. Love the quality of my purchases as well. Sincerely, Diane Bellefeuille

From the owner: We offer a broad variety of kitchen and bath sinks, tubs, showers, shower heads and shower…read moreenclosures. You can see our great selection of vanities, mirrors and bathroom hardware. We offer the very best possible prices for our high quality. We carry some very special sinks and hardware that are hard to find when you want something unique. Our staff is great to work with and can help you with any questions with our products or design issues.

Jason came and installed a new liner for my in ground pool. Below are the key things you should…read moreknow: * Fair price * Quality work (he genuinely cares about doing a good job) * Good communication * Very nice and easy to deal with. I would highly recommended Jason if you are looking for help with your pool or spa.

Jason Walker is not only a great guy, but he goes above and beyond to help out. We have an Intex…read moreinflatable, hot tub that no one would fix, especially during the height of pool season, but Jason found time for us and fixed our hot tub. We highly recommend Walker Pool and Spa!!!

We bought a Nordic Retreat SE from Cape Aquatics and everyone in this company has been exceptional…read moreto work with...from Meegan, Michelle, Jim and Mark! They are the "go to" dealer on Cape Cod!

When I went to find a replacement for my 27-year-old hot tub I soon found that the technology had…read moreevolved. A lot! In the process of sorting out the new brands, models and features, I spoke with the owners of Cape Cod Aquatics, Jim and Michelle. Based on my needs, they provided a full service quote for removing my old spa and installing the new one. In addition, Jim took the time to send me a comprehensive explanation and comparison of the feature set for the brands I was considering, that I found very helpful in making my purchase decision. Friendly, knowledgeable service! -Bill

Highly recommend. After shopping and researching for 6+ months. I came across Four Season Spas…read moreearlier on but somehow I kept circling back to their website. Finally pulled the plug and ordered. Great prices, great communication, installation was seamless and the quick lesson on the set up and chemical was easily understood. A+

Roger was really great to work with. He spent the time to answer all our questions. My fiancé had…read morepreviously ordered a hot tub from Roger for another house and it has been working wonderfully for 3 years. His new show room has lots of hot tubs on display and all the chemicals and goodies you would need for maintenance. Delivery of the hot tub went very smooth, they installed the lifter bar and and top and we just had to wait for the electrician the next day to start enjoying our new hot tub. I loved how easy the process was, no "used car salesman" techniques. Very forthright, good prices. We are now loving our new hot tub, thanks!

Run, don't walk, away from this business! We bought one of their most expensive hot tub/spas with…read morea 10 year warrantee. It lasted 3 years. They stopped carrying the brand and refused to service it. The only other dealer was on the other side of the state and refused to service it as we did not buy it from them. After 6 more years of sitting and rotting on our deck, we paid someone to cut it up and remove it. We purposely like to support local businesses but these people are dishonest and unethical. Save your money and go elsewhere!

We went here to get some assistance w a pool light. Our underwater light was missing when we bought…read moreour home. We brought the ring to the store to see if we could get any advice. They pulled out a light, said it was the only one they had, and that we were going to have a VERY hard time finding a replacement because our pool is so old. The light they tried to sell us was over $400, and didn't fit correctly, but they said we could "file it down" to make it fit, and basically, this was the best we were gonna get. Well, guess what. Turns out Amazon has LOTS of pool lights, and for $175, I got one that fits like a glove. I try and give business to local companies, but man.... I've HAD it will pool companies gauging pool owners cause they think we dont know what we're doing. OH! And! After about a solid year of phone calls around RI, MA, & CT to find someone to refinish our pool, Aquidneck Pools said they don't do concrete pools, and they don't paint them. So I found a company that did. On our recent "light" visit, they were trying to sell us on this paint, but THEY DONT EVEN DO THE JOBS! They were trying to make us feel stupid for going w an Epoxy Based paint, Vs theirs. I ASKED Them About paint last summer and again, they told us good luck because our pool Was too old. Ugh. Get your chemicals @ Job Lot, and teach yourself how to do your own pool repairs on you tube. Save yourself thousands.

Really don't know where to start to say Thank You to Mike Santel and the rest of the team at Easton…read morePool and Spa! To the pool opening this season (Kyle and Tim), to the service at the store when bringing my water in to be tested (Tyler Hobacia) and to the troubleshooting over the phone! Your attention to detail and commitment to quality is second to none. As a new pool owner, I'm doing pretty well with understanding the operations of all the equipment but had an issue where my heater kept shutting off. After talking with Mike on Friday night, he diagnosed the problem and had another team member (I wish I knew your name to give you a shout out, too) here first thing Saturday morning....of Memorial Day weekend to address the issue. My pool is up and running beautifully! No wonder Easton Pool & Spa, Inc. is rated and ranked above and beyond the rest! Truly, to those of you reading this, I'm sure you already know how awesome this company is...for those of you that don't....believe me, as a family business owner myself, they are!!!

We have used this company to open and close our pool for over 15 years and, until recently, they…read morewere generally responsive. Unfortunately, as the business has grown, customer service seems to have gone downhill significantly. Last fall, we had our pool liner replaced, which was certainly not a small expense. When the liner crew finished, they left numerous sandbags in the pool all winter. When the opening crew arrived this spring, they piled the sandbags on our lawn and deck. When I asked them to remove them, I was told they couldn't because the liner department had to handle it. At the same time, we had been promised that all of the pool fixtures would be swapped out for gray fixtures as part of the liner replacement. This was never done. I called multiple times regarding both the sandbags and the fixture replacement. I spoke with employees in the store, the repair technician who worked on our filter, and staff at the South Easton location when purchasing chemicals. Each time I was told someone would contact the liner department or follow up. No one ever did. After at least five phone calls, someone finally came and removed the sandbags. When I asked about the fixture replacement, I was told they knew nothing about it. I then emailed both Dave, the owner, and Alex, the liner manager. To date, I still have not received a response regarding whether they intend to complete the work they promised. My experience has been that when you're buying a pool or paying for a new liner, they're very attentive. However, when you need customer service afterward, getting a response is extremely difficult. Very disappointing experience from a company we've trusted and supported for many year

Mike, Was pleasant, professional and came when he said he would. My first time using " Mike the…read morePool Guy", positive experience and will use him again.