First class customer service. High quality products…read more The chair I bought was delivered with a few defects that somehow weren't caught at the warehouse during a busy holiday weekend. Mistakes happen, but it's the response that tells you something. The owner returned my call on the morning that the store re-opened, and immediately offered to deliver a replacement the next day. I'll do business with them again.

We purchased a lovely expensive hammock a year ago from this business. We stored it in our shed for…read morethe winter. Apparently, mice chewed through the rope. We brought it back to Casual Designs of Cape Cod for advice on having it repaired. There was no recourse. Ok. I suggested that she mention to future customers to store it where mice were not present. Her answer "oh ya, like I don't tell them enough! Mice are everywhere". Very rude and unprofessional. I know it is not easy to get good help these days, but people like her can ruin the reputation of a business. I would not recommend Casual Designs of Cape Cod. We will replace our hammock from LL Bean.

We were shopping for tables for the deck on our new home during the height of the pandemic. We met…read moreGina at Porch and Patio in the summer of 2021. She was incredibly helpful, and we ended up being lucky to choose an in stock table and chairs to start out with. Gina helped in the selection of umbrella and with the ordering of matching chair cushions which were custom made. We then ordered a matching counter height table with four chairs and cushions that had the same fabric as the umbrella. The wait was long due to supply chain issues, but Gina kept us updated regularly. When summer of 2022 came, and we still did not have our 2nd table, she cancelled our original order and expedited the same product with another manufacturer. We were able to have the full complement of furniture we wanted on our deck for the celebration of our son's marriage in August. Thanks to Gina!

We visited the store to look for a dining set for our deck. Gina greeted us and asked if we needed…read moreassistance. We told her we were just looking around. It was great that she allowed us to wander without pestering us! When we found a few items we wanted more information on, she was happy to provide us with specifications and details. She willingly called other stores to see what in-stock options were available for us. She was patient with us in our decision making process. We chose a great set and can't wait to enjoy it for years to come. When we got home, I realized I forgot to take a photo of the set, so I gave Gina a call and she texted a couple right over. Thanks so much!!

What an outstanding group. These folks are so can-do and they offer extremely high quality…read moregazebos, bridges, and furniture. We have had terrific interactions with Del, Sam, and many others from their team. They installed a 20 foot gazebo on our property 2 years ago, a bridge across the stream connecting to the other side, and we've furnished with their chairs and picnic table. Cannot speak highly enough of them.

I purchased a utility shed 5 years ago. Both keys were lost and Lakeside was more than…read moreaccommodating with finding a replacement. Twice they gave me possible replacement keys. When they didn't work, they sent a staff person to my home in Cranston with additional possible keys and plans to change the lock if that didn't work. Fortunately, a replacement key was found. Lakeside Trading replied quickly to my questions and in getting someone to my home.

This was my second time here. First time i wasnt that impressed with their offerings, but this…read moretime i found just what i was looking for - a simple and compact bedroom set...made is vermont with real cherry wood. I looked at the larger furniture stores in RI and by far, McKays had more beautiful options. I worked with Mikhaela, who was great...bonus that she is a designer, so can help with some color ideas, etc..

Had the referral from an acquaintance that this was a great store to look for quality patio…read morefurniture! This was a great recommendation found exactly what I was looking for and will be delivered in 10 days. Maureen the floor sales associate was terrific she listened to my needs and wants and showed my daughter and I exactly the features and styles of what I wanted. She was personable, friendly, very helpful and we felt no sales pressure which I like as that is an automatic turn off and walk away for me. Looking forward to using it soon with the nice summer weather

Jim was great to work with and the furniture is built to last. Great customer service.read more

Great products and an amazing selection with plenty in stock. Only thing Better is the service.read more

Confusing. Not what I was expecting. For such a big space, it's not set up well and it looks trashy…read morebut there are items that are really nice! They need to set it up better. The staff is ok. They're nice and all but something was missing...

Absolutely great service and the quality of the furniture is outstanding! Beautiful teak sets, very…read moreelegant. Extremely nice people to do business with !

What a great experience it was working with Madbury Road! They responded to emails quickly and fit…read moreus in to their schedule in DAYS, where everyone was speaking in months. The quality is top notch, the style options were more narrow than some other lines out there, but they have just enough options, IMHO. They brought the pieces we thought we wanted (and others as well, just in case) to our house, set them up, let us test them out and bing, bang, boom, we had our furniture! How easy is that? Easy to contact, easy to work with, same warranty, get it immediately. How do you go wrong??

We have had the Bali teak sectional and club chairs since 2014. We use them from Spring through…read moreFall and we get tons of compliments on them. The pieces were here within days of me calling and the quality has held up after all of these years. Not sure why people are still waiting ages for overpriced outdoor furniture. I'm so glad I found Madbury Road!