The swoosh of spraying water in the dirt crawl space!!!! That was the first time I called…read moreBlackwater. It was an emergency and they came over quickly, managed the valve that had given way after a period of winter freezing. All was restored and the price was very fair. So, later I scheduled them to install garburetors, renew sink plumbing. I feel confident they will manage ALL issues as they arise, at my rental homes. Yay

I am very happy with the professional service I received. They delivered at a cost that they had…read morequoted. I am sold. I recommend this company and Kyle for all your plumbing needs.

Replaced our gas furnace and ac unit with a new Rheem heat pump and air handler. All done in a day…read moreand a half. Great job

Terra Nova Plumbing laid perimeter drains around my home to prevent possible flooding. The work…read moretook 2 weeks & was intensive. The crew was amazing, especially Taylon & Octavio. They left the property immaculate & brought in extra gravel & top soil for the driveway. Thank you for taking such great care. Maria a happy customer

Terra Nova Plumbing did a great job for our strata, replacing an old corroded septic pump (and some…read morerelated pipes) in our strata's septic system. They were on budget, got the work done in a timely manner, and they made the lawn look really good again at the end of their work. Thanks!

Unreliable company , terrible customer service. Booked an appointment with them for duct cleaning…read more After I booked it they sent me 2 requests to book an appointment. Then they asked me to change the date of the appointment. mailed me 2 reminders, but on the day of the appointment nobody showed up and nobody advised me that the crew was unable to come

great job very professional highly recommend they did a great job very quick and super pleasant to…read moredeal with, they went out of their way to help me

At 8:15am on Thursday 14 August 2025, Mike Nelson and his team of Merry Mechanical Men arrived at…read moremy elderly home to install a Fujitsu heat-pump and a high-efficiency bathroom fan. Without exception this was the most professional, highly efficient, cooperative, friendly and respectful group of technicians I have ever encountered. The only disruptive event to the well-briefed and speedy process was a hornet attack on Tony and Mike, which was addressed with the same level of efficiency! Many thanks to y'all!!

This company is horrible!!!. If my family could give them negative stars we would. I would not…read morerecommend them to my worst enemy. They found an issue with my elderly Nanny's condensate line last August (2018) - a rodent had chewed the line. They said they had to order parts. It took until April of this year (2019) to finally get the parts and their excuse was they were back ordered because it isn't a usual part to fail. My cousin called the distributor who told her that it was untrue - It was that Thermotec never followed up with the order. To add insult to injury Thermotec charged my Nanny $474.23 to put in a plastic tube that they stated took 3.5 hrs- to which the grossly inflated the hrs the technician was even at her house & charged a $30 truck charge on top of it all. In January Nanny's HP wasn't working (again) so she called Thermotec (because they were the ones that installed the system) they came out and charged her over $200 (plus truck charge again) to change the batteries in her remote as that turned out to be the issue- over $200 for a couple of $$ worth of batteries- disgusting. It was at this time that Nanny mentioned she was still waiting for the part from last August which was was triggered them to get on ordering it.Nanny lives on her own as Poppa just died a few months ago so my cousin spoke to the owner of Thermotec, Mike, about the invoices and all he did was interrupt her & tell her how rude she was for trying to help Nanny from being ripped off. He also said that the part they ordered (condensate line) is not available as it is not a usual part to fail- why did Thermotec install equipment in my elderly grandparents home in the first place if parts are unavailable? We have since learned that condensate line can be bought at Andrew Sheret for most Heat pumps. Mike just looked for EVERY excuse in the book & said he would not even reduce the invoice when my cousin asked - his response was that he had a business to run and didn't care if we felt that Nanny was being taken advantage of. Nanny has put out over $1000.00 in total repair on equipment only a couple years old & shouldn't be gauged by a greedy arrogant business owner. Call ANYONE but these guys for new purchases or service!

Highly Recommend! Staff is very professional and a pleasure…read moreto work with. Prices great, no reason to shop out of town. After sales service is second to none!! Definitely a company that puts the customer first!

Steve was punctual, very friendly & professional…read more He replaced our outside faucet that had fallen off quickly and flawlessly. Steve was knowledgeable and shared some helpful advice for common plumbing issues. He made sure I had his contact information & knew everything was working properly before he left. Overall, a very positive & helpful experience. We will definitely be calling him again if needed. Thanks again, Steve!

Our hot water tank quit on us. No leaks, just no hot water. we called Steve at SJ Plumbing and he…read moregot on it quickly and had it up and running again with some new heating elements. He is on time, personable, and presents confidence and knowledge. He left it neat and clean and was off to the next poor bugger with a problem with a wink and a smile and wished us Merry Christmas. He is probably the best tradesman we have dealt with here in the Comox Valley.

I will say that after phoning first thing this morning I had a tech ( Corde) who was polite,…read morerespectful and very efficient show up within 4 hours. In no time he had identified and rectified the problem and we now have cooling back just in the nick of time. Job well done! Cheers Tim Cowan

We purchased our home in Comox last year, taking possession in the fall. We connected with TempRite…read moreand had them replace our gas furnace with a Daikin high efficiency furnace and later with a heat pump/air conditioner. In short, this local company has earned our loyalty and support with their excellent service. They are communicative and thorough. Each team member has been a pleasure to deal with.