Ordered a couch, got the warranty and unfortunately had to use the factory warranty less than 6…read moremonths later. Furniture World did all the right things and got me a replacement. 3 months later and the exact same issue. Again, Furniture World went out of the way in contracting the manufacturer and getting me a complete refund in the form of credit at their store. More than I had hoped for. 4 stars is rated on the furniture, or else it would have been 5

Do not buy from here- they have had a piece of my furniture since Feb(purchased in Nov) and it is…read morenow late June. When I called they kept saying it was my fault and not theirs that I did not call to get updates. Claimed they tried once in Feb(no one called my personal cell that day or left a vm) and that I was emailed(no surprise that I also never got an email). When I asked when it could be delivered since I paid the delivery charge, they told me to pick it up my self and hung up on me. Its an XL ottoman that's the size of a bed.. haha. What??? Is it too much to ask to be notified of when my "delayed items" finally arrive and to get them delivered?

Shona was very helpful and let us leave our purchase at the store until we could transport it home…read more Very friendly and kind service!

This place is such a hidden gem! I went here looking for a very specific grill. They did not have…read morethe grill I was looking for in stock, but Chad was able to find it for me in Lynnwood! He seamlessly communicated with the Lynnwood store to facilitate shipping it to my house just in time for my birthday! I am so excited! Thank you, Chad for your top notch customer service! It did not go unnoticed!

Awesome selection and great customer service! They will help you sell something or buy something!…read moreOverall very happy we visited!

I stop in about twice a month. It feels like some things the owner just sells, and other things are…read moreon consignment, and a strip of space along one side of the building is rented to vendors. Don't know how decisions are made about what they put in the store, but however these decisions are made, they're good decisions :) Not overwhelmed with junk that calls itself "antique". And there's nothing here that's torn, stained or just past it. Prices fair, and sometimes surprisingly good! Stuff changes out regularly. I've bought big and small things here, spent between $500 and $5. Everything I have found here is just cool. The only problem is that Billie Jo can never remember my NAME! ;)

This used to be a good store to buy building parts. However over a year ago, they changed managers…read moreand now the store has gone downhill. It is now just a junk parts store where they don't inventory to scrap parts not selling and keep items where you can find them. They also changed sales personnel who are now not helpful and the sales clerks are rude and unfriendly. Their prices are now extremely high, almost like retail like Lowes. This is why I hardly see anyone buying there now. They need to return to their original business model.

If I can give them negative Stars I would! Me and my wife…read morewent in there for the first time very excited about all the stuff and how well priced it was and for some reason have to workers we're stalking us following us every turn we made very rude very judgmental and quite honestly I expect more from a store like habitat for Humanity where everything is donated and I'm a paying customer!

Movers broke my dining room chair. They suggested this repair shop. Owner was upfront with me that…read morehe could fix it, but likely couldn't sit in the chair again because of the way it broke. Moving company handled the payment. Chair was ready in the time promised. Look really good that we couldn't even tell which leg was broken. Really glad to have the chair back repaired. I would not hesitate to bring other work to them. Thank you.

Highly recommend Tony and his crew! Emailed him last Monday about our broken table legs, he said to…read morebring them in so he could take a look. Took them in on Tuesday and he said it would take a week to fix them. He called me Friday midday that the legs were ready to pick up! So thankful for the quick turn around and the efficient fix for a reasonable price! Thanks again guys!

If you need a gift for someone, or you're just in the mood to browse, this is the perfect store for…read moreyou! The nostalgia factor is one thing you'll love. You'll say "my Mom had one of those!" or "my Grandma used one of these every Christmas!" so many times! They also have new items and upscaled items. Something for everyone! Truly a fun store to visit and find some really great treasures.

Lovely shop to check out. It has an eclectic mix of items from various vendors. Some are vintage…read moreand some are recycled and repurposed. There are also some new items. It can be quite confusing. You will need to spend some time here to really browse as every section and corner has different stuff and theme. It shares a space with a coffee shop located at one corner which makes it great for anyone wanting a break while others shop.

Came in with my friend NYE weekend and they were sold out of shopping bags. Cashier apologized and…read moresaid they were unprepared for the holiday sales. I like this chain and it's a fun place to find international beverages, candy and snacks. They have cool and funny greeting cards. My friend found a light-up 3D shark one for Valentine's that she purchased for her daughter but it was $12. Note: Ways maps gave horrible directions and so did Apple maps - they both send you to the parking lot of JC Penney's - so use Google maps to find the store which has an outside entrance in the Kitsap Mall, next door to Penney's and between them and Dick's.

Avoid ordering online for pickup. Wait times are extremely long...both when waiting for order to be…read moreready to pickup (days) and pickup process. Website is also not current on item availability.