If you are looking for exceptional customer service and a repairman that is knowledgeable,…read moreprofessional and provides excellent service, then Kings Appliance Repair is who you want. I was referred by an individual that told me the service by Kings Appliance Repair was outstanding. Now, I know that for myself. Thank you Kings for scheduling me for a repair the same day I phoned and thank you Gary for being the repairman that everyone would want. I will be a customer for life.

Called at 9:30 to check on buying a washer, My wife was washing clothes at 11:20. I will never buy…read moreappliances from a big box again. I have bought a dishwasher and two Refrigerators since. Very good people.

The owner and the people working here are great! We had a dryer go out and they were quick to come…read moreout and bring and hook up a loaner while they evaluated our dryer. Once it was determined it needed expensive repairs, it was suggested a good used dryer as a replacement. We had thought to buy a new one but the condition of the replacement was excellent as well as the price. Thank you for excellent customer service and working to help your customers with finding good products at a good price!

We never expected to find a new washer/dryer and have it delivered on the same day! The entire…read morecustomer service from beginning to end was fantastic and we would highly recommend getting your appliances from them. Well done!

I wouldn't give Quentin a full star if I had that option. He is overpriced, incompetent and very…read morerude. I wouldn't trust him to work on a 10 speed bike.

Quentin Cormell is the worst "repairman" ever! He doesn't know what he's doing and is the rudest…read moreperson I've ever met. Call anyone else! Buyer beware!

Incredible! I was in…read moreneed of someone to fix our washing machine, but when I came across ED Services site and reviews I figured I would ask if they could look at my dryer and electric stove top too. I was so kindly greeted on the phone, clearly told what the price for a visit would be and an appointment was made same day. Washing Machine: Nick ran all the error codes on my washer to figure out what the problem was and discovered it was simply a leaky door seal. His honesty was refreshing. Dryer: I was worried the lint was incredibly backed up and needed to be cleared. Also our vent hose had come off and needed to be re-attached. Again, with quick precision Nick completely dis-asembled our dryer, vacuuming out the dust, dirt and debri that had collected inside. He washed and dried the drum and re-attached the hose. He cleaned the entire vent hose and inside of the dryer free from lint. Electric Stove Top: a year or so ago two of the burners stopped working. We figured with the stovetop being 25 years old it had just gotten old. Nick inspected the entire system and discovered the two burners had gone out because a short had occurred and burned up where the electric chord connects to the control panel. Because of the age of our stove top he said he and his office would try and track down a replacement control panel and once they did they would reach out to let us know. I was so impressed by the honesty and hard work ED Services offered. His patience and friendliness also put me at ease. We will absolutely be calling them out again for any other appliance issues, should they arise.

Thank you so much for your help, my laundry drying was acting up and is only less than 2yrs, but he…read morecame out and fix it up. Also didn't cost much to do that. Gracias

2nd update. Technician has been out twice. Said fixed. Nice guy…read more Leaves and same error for now 3rd time. Now two weeks without washer. Biggest frustration is this AI company. Called 3 times between yesterday and today to try to resolve this. No call back. No tech. Lost in the void. Extremely frustrating to have to come here and review to try to get someone resolve the issue. Hoping we can figure this out, but be wary of complete lack of customer service if first call out doesn't work.

I am extremely disappointed with my experience with this company. I called them to diagnose my…read morerefrigerator because it was not cooling properly. After their visit, I was charged over $500 to replace a heating coil and a defrost fan. Unfortunately, those repairs did absolutely nothing to fix the issue. Now, after spending that money, I'm being told that the compressor needs to be replaced -- which apparently was the real problem all along -- and they want to charge me even more. I don't understand why this wasn't properly diagnosed in the first place. A professional appliance company should be able to accurately identify the root cause before charging customers hundreds of dollars for unnecessary repairs. I feel like I paid a significant amount of money without getting the problem resolved, and now I'm being asked to spend even more to fix what should have been correctly identified from the beginning. Very frustrating experience, and I cannot recommend this company based on my experience.

This Home deport is kinda small. Hubby & I only use this…read moreHome Depot for some building materials/lumber, but mostly lawn care & tools. At one point they were getting in the beautiful Blue pine V board that I love so much, but it goes quickly. So I asked if they can order it for me and they can order it, when it's available. Well, turns out, it's not available that often so I only got enough to do one small guest room in Cottage #1 The other thing that is super annoying about this HD is they don't have a tool rental department. If you want to rent a piece of speciality equipment you have to go to Sherman for that. So that is where we go mostly. We go to Sherman. Their Home Depot is better & has a equipment rental. We only use this small location for little things and lawn care/nursery.

If you have had the pleasure of meeting the manager, you will understand the horrible service. I…read morehave had employees apologize for his attitude while talking to me. Tonight I waited close to 25 minutes to exchange two propane bottles, after having gone in to get someone then another 10 minutes. I just got a refund. Plenty of other places to get it and if I go to Sherman I have both Home Depot and Lowe's. It's 20 minutes to Gainesville or Sherman, I Will go where someone wants my business

We had our refrigerator go out had a repair guy tell us it would be worth it to just buy a…read morereplacement. He also recommended going to a family owned business instead of getting an appliance from Home Depot or Lowe's. So I did my research and came across Best Appliances and we headed out and took us maybe 40 minutes to pick what we liked and signed sealed and delivered next morning. Plus they took away the old fridge which was a huge plus. Thank you Edwin for making this a no hassle process. P.S We got a great deal on a great fridge on top of everything else. Highly recommend

It's insane that people still buy appliances at Lowe's or Home Depot. This local business is run by…read morea friendly and professional gentleman named Edwin, who maintains a large selection of appliances that are priced competitively. Not only did we save money by going with Best Appliances, but we received the best customer service, delivery, and installation of any appliance we've purchased in the last 15 years. As my previous reviews may indicate, I can be extremely hard to please, and Edwin earned a perfect score from me. If you are local to Denton and buy your appliances anywhere other than Best Appliances, you're doing it wrong.

My grandmother bought a couch from Knights and the FIRST couch was delivered broken. They sent a…read morereplacement..and while it was being unloaded of the truck, the couch was ripped at the bottom. When my grandmother noticed the tear (it was on the bottom...she noticed it while looking for a lost item) she called the store to see about getting it fixed and was given contact information to some woman that works there. Never got her name. My Granma was texting this woman back and forth from JULY TO SEPTEMBER and was not given an answer until the end of September. She text numerous times..I went through the texts myself. She kept asking if something was going to be done about the couch, she just needed an answer and this woman told her atleast five times that she would call her the following day..and she never did. She gave my grandmother excuses that family members were having health issues, my grandmother asked if there was someone else she could speak with..no answer. My grandmother was extremely nice, even checked in about this unknown woman's family WHILE HER OWN HUSBAND WAS DYING IN THE HOSPITAL FROM LUNG CANCER. She was finally told that she would be responsible for half of the repairs for the couch even though the damage was done by their delivery guy. Which is crazy but that's not the main issue. The issue is that it took so long to get some kind of resolution. I have all the texts from this unknown employee. We all have sick people, if she could not handle this one customer issue she should have found someone that could.

Did everything over the phone and internet. Such an easy process! Thank you Laura for all your…read morehelp! You and your crew that delivered the furniture are so awsome!