Avoid this store. They take your money and then do not delivery your furniture. I'm considering contacting the local police. PS I wish I could give 0 stars. read more

I'm sorry I can not give 0 star, avoid this place because of the new MANAGER. We place an order for a fridge in the store near us, everything was good and nice, he assure us in 1 week , Friday we will have the fridge here. After 1 week Friday, no call, we call and We spoke with a nice lady and she found our order , but our fridge didn't came yet she assure us the fridge will be here next week, Now we will wait for 2 week to pass to be able to have our Christmas present. We wait another week to pass, but again Friday comes and nobody call, so Saturday we call and guess what, the fridge is not in, again the nice lady Amy, said I see your order but I don t know what is going on, so she said can you please come to talk with our manager because he order the fridge for you. We got rally disappointed in that moment, because we order more than 1 item with Aaron and never had this problem. Now we are going to find out what is going on, we got in the store the manager is not able because he is in a meeting so we need to live and come back , very professional, after 1 hour we go back and the manager get out with big mouth on us , telling us he never place the order for us , he didn't understood we want the fridge, this is what he said , now we are really confuse, he just had a file in his hand and said no order for you, he turn around and left, and us still confuse with no fridge. TODAY 12/27, after almost 2 weeks from that incident we got a call from that lady AMY, and she did our day brighter, she said I'm sorry I don t know how but your fridge is HERE . WOW so the order was on?, we confirm we want the fridge and we will be there around 2 pm to take it, today. NOW after 1 hour, 12:15 pm, 12/27, she call us again saying sorry and couldn't explain WHY, but THE MANAGER sold out fridge which came on our name in this morning and we got call for , he sold it to another person with no reason. read more

I would not even give them a star it would be negative 5 if I could. Mario and Dave are like children with customer service playing phone games between me and my wife thinking that we do not talk. They tell use lies between Conversations. This is all over a manufacturing problem and they don't want to replace it back when it was new now it's over a year old and there telling me well now it wear and tear that's bull. Mario is so disrespectful not listening to customer and talking over them telling them that there wrong and won't even let them have a word in. Dave mad promises and then went back on his word after he said that was doable. Both of them need to be brought down a notch or 10 and get off there high horse. Maybe get some more customer service training in. They are making people not want to deal with Aaron's at all this is a franchise not a corporate store maybe that's the difference but my new stuff is coming from a different furniture store thanks to Mario and Dave hope there out of a job soon P.s don't buy from these fools read more